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Crowne Plaza Santo Domingo, an IHG hotel

Ave George Washington, 218, Santo Domingo 2890 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 12/19/21
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Traveler (519)
Panoramas (60)
Room & Suite (359)
What is Travelers’ Choice?
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Santo Domingo, an IHG hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#15 of 109 hotels in Santo Domingo
Travelers' Choice
Crowne Plaza Santo Domingo puts you in reach of the New World's fascinating history and the city s modern culture and nightlife. You can walk to the Colonial Zone, the Cultural Centre and the business district, and the main shopping areas are also close by. A 35-minute drive will take you to the Caribbean s best beaches.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Airport transportation
Hot tub
Outdoor pool
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Currency exchange
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Private balcony
Room service
VIP room facilities
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Great View
Harbor View
Languages Spoken
1201Reviews36Q+A100Room tips
Traveler rating
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Popular mentions
DHE30PP wrote a review Sep 2021
Cardiff, United Kingdom92 contributions72 helpful votes
I have stayed at this hotel several times and the more I stay the more I have grown to like this hotel. There are a number of large internationally run hotels along the Malecon but I have found this one to be the best all round. They have a very convenient car park; the concierge is efficient and welcoming; front desk is quick and without fuss; there is a popular bar in the lobby; good reasonably priced food in the first floor restaurant. Add to this, everything you might expect in the bedrooms from a high quality hotel chain and check out the price. I'm always looking for value for money, but will pay a little bit more for comfort that is worth the extra. I think, this hotel ticks that box. If you like to gamble, there is an attached casino. I'm not saying you will be blown away but you will be very comfortable and feel relaxed.
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Date of stay: August 2021
Trip type: Traveled on business
Room Tip: All good, get the cheapest
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JanisN123 wrote a review Jul 2021
Crown Point, Indiana591 contributions120 helpful votes
Our family of four enjoyed this hotel (2 teen boys). Two queen bed rooms with plenty of space for all of us as well as a fridge to keep cold waters. Front desk was very helpful. Clean lobby and rooms. Free parking at the hotel if you have rented a car, which is an absolute plus! The rooftop pool is beautiful and also has a bar and hot tub area, along with tables. We ordered food in one night (covid curfew) and enjoyed it on the rooftop poolside. All of the staff were very helpful and considerate. Would definitely stay again.
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Date of stay: June 2021
1 Helpful vote
Fernando-Botargues wrote a review May 2021
West New York, New Jersey603 contributions133 helpful votes
Easily, one of the best choices when staying in Santo Domingo. I stayed at Intercontinental, Sheraton, Renaissance, Embassy Suites and El Embajador. But I always prefer Crowne Plaza The location is the best, oceanfront in the Malecon, and walking distance from zona colonial in a very safe neighborhoods, with shops and restgaurants nearby. The rooms are great, very ample and all with views of the sea with big windows. The suites (at the front) have a balcony, double windows and an extra living room. They are incredible. The amenities are superb and include the best pool area in the city, really, with a deck overlooking the ocean, an amazing pool bar, a jacuzzi, spa and a gym. But the best of the best are the staff . They are ALL simply amazing, always willing to give you their very best. I truly feel at home every time I come. In particular, I would like to mention as outstanding, a Arvey (Manager), Milka, Bernardo, Edward and Joel (Front Desk), Santo (Pool Bar), Maria (Food & Beverage, simply amazing), the other Maria, Jose, Ramon, Emanuel, Richard, Indira (breakfast), Ambil and Gregorio (the best omelets!), Beyanira (best housekeeper, always friendly and nice), Jose Tirado (reception) and Alberto Mendez (Security). In summary, always an EXCELLENT stay.
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Date of stay: May 2021
Room Tip: all rooms have ocean views
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2 Helpful votes
AmorinM wrote a review May 2021
Bengaluru, India46 contributions41 helpful votes
I have been in many Crowne Hotels around the world and definitely this one does not make the cut. Rooms are large, but apart from that and the service, which is alright, everything else is so disappointing, especially the spa.
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Date of stay: May 2021
Response from IHG Service, Owner at Crowne Plaza Santo Domingo, an IHG hotel
Responded May 25, 2021
Hi AmorinM, Thank you for your recent stay and for taking the time to write us a review. While I am glad that you found the room allocated spacious, I'm sorry to learn that we failed to impress you with your stay experience due to the issues encountered with the spa service. We always aim to meet our guest expectations, if not exceed them. We appreciate the feedback you shared with us. Rest assured that I have relayed your comments with the hotel management as a reference to better the services we deliver. We hope you give us another try and to provide you with an outstanding stay that you deserve! Many thanks, Jonathan A Case Manager IHGService
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Jeyry O wrote a review Apr 2021
Santo Domingo, Dominican Republic13 contributions
We got our marriage’s celebration 3 years ago and we like to go every year for a night to celebrate our anniversary and every year the services are better! We have two years being attended by Joel at the reception, his kind of service is more then excellent. After that we had a great attention by Maria and then by José at the lunch and breakfast. We enjoyed the view, the stay and the food. Highly recomended! 😎👍🏼
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Date of stay: April 2021Trip type: Traveled as a couple
$90 - $148 (Based on Average Rates for a Standard Room)
intercontinental santo domingo, santo domingo intercontinental
Hotel V Centenario InterContinental
CaribbeanDominican RepublicSanto Domingo ProvinceSanto Domingo
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Frequently Asked Questions about Crowne Plaza Santo Domingo, an IHG hotel
Which popular attractions are close to Crowne Plaza Santo Domingo, an IHG hotel?
Nearby attractions include Palacio National (0.7 miles), Parque Independencia (0.6 miles), and El Obelisco (0.2 miles).
What are some of the property amenities at Crowne Plaza Santo Domingo, an IHG hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
What food & drink options are available at Crowne Plaza Santo Domingo, an IHG hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Crowne Plaza Santo Domingo, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Santo Domingo, an IHG hotel?
Conveniently located restaurants include El Conuco, Adrian Tropical, and Hermanos Villar.
Are there opportunities to exercise at Crowne Plaza Santo Domingo, an IHG hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Crowne Plaza Santo Domingo, an IHG hotel have an airport shuttle?
Yes, Crowne Plaza Santo Domingo, an IHG hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Santo Domingo, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Santo Domingo, an IHG hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Crowne Plaza Santo Domingo, an IHG hotel?
Many travelers enjoy visiting Alcázar de Colón (3.4 miles), Parque Colón (1.1 miles), and Panteon Nacional (1.1 miles).
Does Crowne Plaza Santo Domingo, an IHG hotel have any great views?
Yes, guests often enjoy the harbor view available here.