Perfect location, infront of the Malecon. Staff are a + very helpful, just loved this Hotel. Food delicious, communication no problem, rooms very clean. Breakfast delicious, will recommend, will stay again. Loved the decoration of the Hotel. 5 min walk to a good restaurant Adrian Tropical
Comfortable place Short unexpected trip that was delightful. I used sauna service and was enjoyed room service. The sancocho is sooo yummy . It rained while there so it felt empty but it was nice to enjoy pool and sauna to myself and enjoyed various Dominican dishes . Kudos to The chef and price reasonable if you nearby restaurant Near malecón they charged more and found the room service food better . Bed was comfortable and all in all woke return
From the moment I planned this birthday getaway with this hotel. It has been nothing but EXCELLENT SERVICE. My group had 14 rooms, and ALL rooms were 150% clean. The front desk, bell man, and of course the HOUSEKEEPING department were giving great customer service. I was very impressed with the breakfast restaurant, especially Maria. I love this hotel. I give this hotel 10 stars. The pool area and food was EXCELLENT. IF you are ever in Santo Domingo. Please don't hesitate and make your reservation with this hotel. Great rates, great location, and GREAT STAFF. BOOK NOW!!!
The hotel was very clean and the staff was wonderful my first time in D.R. and I will stay at this hotel again. The breakfast buffet was amazing with a variety of items to choose from.You will not be disappointed to stay at this hotel
Stayed March 17-21 with a group of 20+. Everyone was 100% satisfied. The ENTIRE hotel was clean, emacculant. The staff was extremely polite and very accommodating. The breakfast buffet was great. The waiters and waitress customer service was excellent 👌. OMG, our last day , pool party on the second level pool deck was nothing short of amazing. The service, and ambiance made me want to extend my stay. Not to mention the FOOD by the pool was mouth watering, ate so much had to detox when I returned home, lol. In all seriousness I would DEFINITELY stay there when I return REAL SOON. SABRINA, MIAMI, FL
This would actually be my second time staying at this beautiful Hotel The Crown Plaza in Dominican Republic…I have never experienced such Attentiveness they gave myself and others. I would definitely recommend this hotel to anyone who just wants to escape from Reality😊
The Crown Plaza did not disappoint. As a first time traveler to Santo Domingo, I was pleased with the hotels location and proximity to various sites/restaurants. The staff was amazing. There were 23 people in our party and the staff made sure we were well taken care of from the welcome reception, private dinner, lunch at the pool and covid test accommodations. I would definitely stay here again!!
This is a great Hotel and the entire staff is second to none. From day one The staff was nothing but Amazing. the sparkling pool and Bar was top notch. The breakfast was wonderful and they had a whole selection of food ( omelets, waffles, juices, fruits, salads, and muffins). The breakfast staff was attentive and made sure everyone was served. The rooms are spacious and extremely clean. The housekeeping team is/are AWESOME. Overall this is a great hotel and I will definitely stay here again. Kudos 🙌🏼
I arrived at the hotel late evening after 15 hours flight. Nobody was coming out and welcoming me or assisting with the luggage. The reception staff really have an attitude problem,. During my five nights stay they don’t look at you, they don’t say goodbye or hello only if they are forced to it when you say it, The staff at the restaurant are really friendly and helpful. I got a suite on 10th floor, very nice room, big balcony and spacious clean room. There were some issues with lack of cups and towels but it was solved. The safety box broke after four days and even I said it twice it was never repaired. The pool area is very nice and clean and even the pool is not very big it is useful when staying in the town where you can’t use the beach. Good and spacious gym with variety of equipment. Breakfast is fine, you can order omelettes etc and they have different typical Dominican dishes. There are some okay restaurants nearby and the hotel is located walking distance from the colonial town. The street in front of the hotel can be quite noisy so try to get a room at the upper level.…
Excellent rooms, One female receptionist insisted she wanted to charge 30.00 for every extra guest to the hotel. I find it strange that hotel staff is invading hotel guest privacy and if this was really a policy or self added bonus. Rooms were nice, ate breakfast twice food is not great. Pool is nice and spa great.