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Crowne Plaza Santo Domingo

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Crowne Plaza Santo Domingo
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756 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Santo Domingo, Dominican Republic
Reviewed 5 days ago NEW

Excellent Service, cleaneliness and healthy food. Nice place for business and good time family. A quiet place to enjoy, good Room, it was very clean. The food was awesome, everybody were friendly. Love the pool, good view, when you.

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Helpful?
Thank indhiportuho
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Indhiportuho, Thank you for your review and we love that you have spent an excellent stay in the hotel. For our staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards,

Oranjestad, Aruba
Reviewed 6 days ago NEW

Hotel is clean, good location but most important, has excellent customer service! The staff is the true gem of this hotel. Rooms are very comfortable too! Pool area is nice. Wi-fi works fine. Food is average.

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Helpful?
Thank Rachelle D
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Rachelle D, Thank you for your review and we love that you have spent an excellent stay in the hotel. For our staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards,

Santo Domingo, Dominican Republic
Reviewed 1 week ago

A quiet place to enjoy, good Room, it was very clean. The food was awesome, everybody were friendly. Love the pool, good view, when you decide to go do not forget to try the mojito drink or the Pina Colada.

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Helpful?
Thank Scarlet S
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Scarlet S, Thank you for your review and we love that you have spent an excellent stay in the hotel. For our staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards,

NYC
Reviewed 1 week ago

I stayed three nights recently. I read all very positive reviews here so my expectation was too high. Also I stayed at the same hotel group (Holiday Inn Manila Makati) it was really great so I expected the same level or beyond. Thus I was a bit disappointed: Pros - facing Caribbean Sea so generally nice view. Convenient location. Cons:...

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Helpful?
Thank doranobi
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Doranobi, Best Regards from Hotel Crowne Plaza Santo Domingo!! Thanks a lot for your comments about your recent stay. We would like to offer our sincerest apologies for the problems you encountered at the Hotel. We care about our guests at Crowne Plaza Santo Domingo and will do everything to ensure it does not happen again. We invite you...

Miami, Florida
Reviewed 3 weeks ago

Fantastic location, the service is excellent (needed something and the response was immediate). Awesome service from all persons. Many smiles. Live entertainment at the bar. Rooms are nice and spacious. Great mattras and good internet connection.

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Helpful?
Thank Wiremanksg
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Wiremanksg, Thank you for your review and we love that you have spent an excellent stay in the hotel. For our staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards,

New York City, New York
Reviewed 3 weeks ago

Located right on the waterfront Malecon, this is one of the best-located hotels that I've stayed at in Santo Domingo, with great water views, large guest rooms and a nice rooftop pool with a bar. The gym is free for guests and there is a cool lobby bar and cafe that's good for hanging out — there's even a casino...

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Helpful?
Thank markchesnut
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Markchesnut, Thank you for your review and we love that you have spent an excellent stay in the hotel. For our staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards,

Reviewed 4 weeks ago via mobile

I go to Santo Domingo regularly on business, I used to stay here as location is good, great view of the ocean. Switched hotels in my last stay as the internet is pretty bad, the food is good but way expensive and the hotel's taxi service is not only not always available but also extremely expensive. The rooms, restaurant and...

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1Thank Rodrigo B
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Rodrigo B, Thank you for your review and we love that you have spent an excellent stay in the hotel. For our staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards,

Simpson Bay, St. Maarten-St. Martin
Reviewed 4 weeks ago

Great location and easy to get to, the hotel is very updated and the rooms are super clean. The update for the lounge is well worth it and the breakfast was very good. Parking was at no extra cost but valet was offered.

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Helpful?
Thank CabareteGetAway
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Webeyachting, Thank you for your review and we love that you have spent an excellent stay in the hotel. For our staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards,

Los Angeles, California
Reviewed 5 weeks ago

The property is overlooking the water it was well kept beds were comfortable staff were pleasant but towels needed to be replaced the looked old But I had a good stay........😂😜😋🎉🎉🍾🍾 I definitely recommend this spot Xoxoxo xoxoxoxoxooxoxo

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Thank hanssvnoel
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Hanssvnoel, Thank you for your review and we love that you have spent an excellent stay in the hotel. For our staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards,

New York City, New York
Reviewed 5 weeks ago

My second trip and it was enjoyable. The staff was friendly and helpful. Ithey gave me great service and were there when I needed it. I will be going back again next year and will expect the same level of service.

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Helpful?
Thank kmbrown5
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Kmbrown5, Thank you for your review and we love that you have spent an excellent stay in the hotel. For our staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Santo Domingo puts you in reach of the New World's fascinating history and the city s modern culture and nightlife. You can walk to the Colonial Zone, the Cultural Centre and the business district, and the main shopping areas are also close by. A 35-minute drive will take you to the Caribbean s best beaches. ... more   less 

Additional Information about Crowne Plaza Santo Domingo

Address: Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $112 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Santo Domingo 4*
Number of rooms: 196
Reservation Options:
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Also Known As:
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Hotel Style:
#2 Spa Hotel in Santo Domingo
#4 Casino Hotel in Santo Domingo
#5 Family Hotel in Santo Domingo
#6 Luxury Hotel in Santo Domingo
#6 Business Hotel in Santo Domingo
#8 Romantic Hotel in Santo Domingo
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Santo Domingo staff and other travelers.
12 questions
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San Francisco, California
WILLEMSTAD, Curaçao
2 months ago
American Canyon, California
5 months ago
Wisconsin

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Questions? Get answers from Crowne Plaza Santo Domingo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Very comfortable”
 of 5 bubbles 478scarlets, 1 week ago | Read review
“higher floor with a balcony, Executive floor has a naccess to Executive lounge”
 of 5 bubbles doranobi, 1 week ago | Read review
“Any room on the 9th floor seems to be the best ones there....ocean view if possible for great sunrises”
 of 5 bubbles 777sanjind, Oct 24, 2016 | Read review
“High floor sea view”
 of 5 bubbles leroyachristie12, Oct 23, 2016 | Read review
“JR Suite beautiful I felt very please. I highly recommend it ”
 of 5 bubbles yolanda_duke, Oct 5, 2016 | Read review
5 of 5
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