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Crowne Plaza Santo Domingo

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Crowne Plaza Santo Domingo
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664 Reviews from our TripAdvisor Community

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Showing 342: English reviews
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed for several days here and found the staff very engaging and helpful. The front desk staff was amazing. The rooms were clean and modern. Breakfast was good and had various offerings. In summary a nice place to stay

Helpful?
Thank Paul H
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Paul H, Thanks for your review and we loved that you had a great stay with us. For our Staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards, More 

A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW via mobile

Food in restaurants was okay,breakfast was excellent, staff is very friendly,,, Francis Martinez you are best , thank you. Room was very comfortable, very clean and services was excellent,,location is great,,,Spa it's okay..Pool amazing ,we have great time.

Helpful?
Thank A TripAdvisor Member
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Tripadvisor Member, Thanks for your review and we loved that you had a great stay with us. For our Staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards, More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Staff was very friendly,breakfast was great, location is good, had a very deserve relaxing time in the pool, room was very comfortable, I stayed here for 3 nights in a mini vacation with my parents and spend a very pleasant time here but this is a very good business oriented hotel, so I recommend this hotel if you are planning... More 

Helpful?
Thank Luis V
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Luis V, Thanks for your review and we loved that you had a great stay with us. For our Staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards, More 

Miami, Florida
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I returned to Crowne Plaza for my daughter's wedding on May 29, 2016. My stay at the Crowne was excellent once again. My room was 1209 and I recommend this room highly. It has a wonderful view of the bay and ocean. The bed is just pure heavenly bliss. The restaurant is excellent and the staff is incredibly attentive. I... More 

Helpful?
Thank miamied2014
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Miamied2014, Thanks for your review and we loved that you had a great stay with us. For our Staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards, More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

First the people are great! that makes the biggest difference. I really felt like i was in a neighborhood i lived in for years. Room service is amazing! When i had dinner Nelson Del Rosario is the guy to see, he's great makes you feel at home.

Helpful?
1 Thank Nathan D
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Nathan D, Thanks for your review and we loved that you spend a great stay with us! For our Staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards, More 

1 review
4 of 5 stars Reviewed 4 weeks ago

We were celebrating my son's high school graduation at the hotel and we are very pleased, the attentions of the team were very good, very comfortable areas, the salon very moderm and temperature was right. Excellent choice

Helpful?
Thank Mildred P
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Mildred P, Thanks for your review and we loved that you had a great event with us and congratulations for the Graduation's son. For our Staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

My son graduated from high school last week and the families decided Crowne Plaza was ideal for the celebration. The attention was first class, the food exquisite and the decoration beautiful. Thank you for making this important event into an unforgettable experience! !!

Helpful?
Thank Titi M
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Titi M, Thanks for your review and we loved that you had a great event with us and congratulations for the Graduation's son. For our Staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards, More 

Doha, Qatar
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 15, 2016 via mobile

This is one of santo domingo's most exclusive hotels, priced accordingly. Although santo Domingo isn't too dangerous, I would recommend travelers to pay more and stay in a hotel with good security. The staff were great - helpful and friendly. The room was huge. Decor only average, and a little bit musty. Lovely pool with ocean views. Recommended.

Helpful?
Thank brettkershaw
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Brettkershaw, Thanks for your review and we loved that you spend a great stay with us. Thanks for being part of IHG Family! For our Staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next trip to Historical Santo Domingo City. Best regards, More 

Houston, TX
Level Contributor
261 reviews
248 hotel reviews
common_n_hotel_reviews_1bd8 449 helpful votes
4 of 5 stars Reviewed June 2, 2016

Styaed here several years ago, & happy to see it is being kept in good condition. Casino adjoins the Lobby if that holds any interest. Directly across the street from the Malecon, but the water in this area is usually VERY brown. Not the beautiful Caribbean blue you would expect. Disappointed the surrounding area seems to have gone downhill. Only... More 

Helpful?
Thank smvhou
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Smvhou, Thanks for your review and we loved that you spend a great stay with us. Thanks for being part of IHG Family! We appreciate your observations about the Club Lounge and the windows. For our Staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your... More 

Port Charlotte, Florida
Level Contributor
85 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed May 29, 2016

STARWOOD: GOLD MARRIOTT: GOLD I spent 2 nights at this property during a familiarization visit to the Dominican Republic, with a focus on Santo Domingo itself. This property is nicely located, well presented with new, apparently upgraded features (especially compared to other IHG Hotels I have endured). Staff reception was mixed to non-existent but I still enjoyed the stay. I... More 

Helpful?
Thank MarcusBeier
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear MarcusBeier, Thanks for your review and we loved that you spend a great stay with us. For our Staff is very important to bring a quality service. We create "Great Hotels Guests Love". Regarding your observation of the emergency stair, the comment that in a few days will be subjected to a process of remodeling with the intention that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Santo Domingo puts you in reach of the New World's fascinating history and the city s modern culture and nightlife. You can walk to the Colonial Zone, the Cultural Centre and the business district, and the main shopping areas are also close by. A 35-minute drive will take you to the Caribbean s best beaches. ... more   less 

Additional Information about Crowne Plaza Santo Domingo

Address: Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $124 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Santo Domingo 4*
Number of rooms: 196
Reservation Options:
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Also Known As:
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Hotel Style:
#2 Spa Hotel in Santo Domingo
#3 Casino Hotel in Santo Domingo
#4 Luxury Hotel in Santo Domingo
#5 Family Hotel in Santo Domingo
#6 Business Hotel in Santo Domingo
#8 Romantic Hotel in Santo Domingo
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