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Holiday Inn Santo Domingo

HolidayInn.com$119*
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Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Holiday Inn Santo Domingo
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596 Reviews from our TripAdvisor Community

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Showing 305: English reviews
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Parkland, Florida
Reviewed 4 days ago NEW

This was my 5th stay at this location in the past few months. The staff at checkin and checkout is very friendly and efficient. The room is very comfortable and especially the bed. Breakfast is also great and the girl working at the omelet station is de best ever. What stands out for me is the bar tender Domingo Jimenez...

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Helpful?
Thank Reinier V
ManagerGS, Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Reinier V: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Our employees are the soul of our hotel and knowing that you mention them makes us very happy as a company....

HOTEL’S FAVORITE REVIEW
Reviewed April 6, 2017 via mobile

Comfortable hotel with well presented amenities. Breakfast buffet was great and the pool area and lounge were clean and cozy. Rooms are comfortable, spacious and relaxing. Definitely recommended for business trips.

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Helpful?
Thank Juan C
About Hotel's Favorite Review
ManagerGS, Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Juan C: Thank you for your feedback and for sharing your experience with us. We appreciate your compliments about our staff and services. Valuable opinions like yours help us improve our standards, so we can provide the service that you as valuable guest, expect and deserve. We hope to see you in your next visit to Santo Domingo....

Reviewed 1 week ago

Holiday Inn Santo Domingo is in the heart of city. Great place to stay. Beds are comfortable, food is wonderful. The staff is very nice. Go to the second floor bar and have a drink. Domingo Jiminez is the best behind the bar offering great selections of Dominican Rum. He and everyone at the hotel will take very good care...

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Helpful?
Thank rick G
ManagerGS, Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Rick G: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Our staff is the soul of our hotel who provide an excellent service so guests like you come back and feel...

Patillas, Puerto Rico
Reviewed April 12, 2017

Excellent location near city principals malls and good restaurants. Good service and food. Rooms very comfortable and clean. Silence rooms and nice pool at the top of the hotel with excellent view . Fast internet. Nice bar. Gym was pretty small.

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Helpful?
Thank chagui153
ManagerGS, Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Chagui153: Thank you so much for your review of our hotel and We appreciated your visit. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment to "Great Hotels...

Miami, Florida
Reviewed April 11, 2017 via mobile

The Holiday Inn Santo Domingo is a hotel located on the Abraham Lincoln Av in the center of the city. From here you can literally walk to great restaurants, business centers, shops, etc. The food is hood and the service is incredible. I found some interior areas a bit damaged, maybe it is time for a renovation. I have attached...

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Helpful?
Thank JLAP0330
ManagerGS, Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest JLAP0330: Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. We are delighted to know that you liked our location,Bussiness center,food and our most important active: service. It encourages our team members to work even harder and consistently delight our guests. However, I am sorry that you were inconvenienced by the...

Reviewed March 30, 2017 via mobile

I had a buainess trip to Santo Domingo and based on past visits I chose to stay here. Staff were efficient and warm and friendly and check in was a breeze. Rooms are spacious and comfortable and the breakfast which was included in the room rate was awesome.

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Helpful?
Thank Anil S
ManagerGS, Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Anil S: Thank you for your feedback and for sharing your experience with us. We appreciate your compliments about our staff, services and breakfast. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next visit to Santo Domingo City. Sincerely,

Houston, Texas
Reviewed March 9, 2017 via mobile

It was my first time staying at this hotel and my experience was horrible!! Very poor customer service!!... The slowest check in, and they charged $27 plus tax to someone to my cousin just because she went to visit me for a few minutes!!! Also, some staff member accused me of having noise in my room and i did not...

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Helpful?
Thank Dania D
IHGService, Guest Relations Manager at Holiday Inn Santo Domingo, responded to this review

Hi Dania D, Thanks for sharing feedback about your recent stay. I regret to learn that our staff's level of assistance has negatively affected your overall stay experience and that you did not find value to our pricing. Certainly, this is not the impression we would want to leave any of our guests and in line with this, do know...

Sevenoaks, United Kingdom
Reviewed February 13, 2017

This hotel has a heart. The furniture and services may be similar to other modern hotels, but the staff here is what made it completely different: from the moment I checked in, Candido at Reception made me feel at home and later, in the restaurant, Erick, Yasmin and Michel gave me such excellent service and "cariño" that they felt like...

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Helpful?
Thank marialourdes2017
Reviewed January 31, 2017

Third time staying in this hotel and always get a friendly welcome and great service. Restaurant staff are always available and happy to help out with any requests. Made friends with Sr Eduardo and Sr Claudio who were particularly helpful and charming. Would recommend the Holiday Inn to anyone travelling to Santo Domingo on business.

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Helpful?
Thank Ken L
Reviewed December 14, 2016

I stayed at the Holiday Inn in Santo Domingo for a couple of weeks and it was a great experience. The customer service there was very well. They attended all my matters in fast and caring manner. The restaurant and the Bar/lounge was great as well. All the staff members Claudio, Daira, Edward, Lisalys, Yandery,, Sosd, Gabriela, Junior, Jose, Raul...

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Thank brownieee93
Questions? Get answers from hotel staff and past guests. Ask a question

190 photos of this hotel

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Holiday Inn Santo Domingo, located in the Business District on Santo Domingo city, welcomes business and leisure travelers. Our Hotel is conveniently located within walking distance of numerous large companies and important corporate buildings. In addition, families and business travelers will enjoy the complete list of restaurants, bars, disco, shopping centers among other interesting attractions located within a short walk of the hotel. ... more   less 

Additional Information about Holiday Inn Santo Domingo

Address: Av Abraham Lincoln 856, Santo Domingo 3164, Dominican Republic
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $124 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Santo Domingo 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Holiday Inn Santo Domingo Hotel Santo Domingo
Hotel Style:
#3 Business Hotel in Santo Domingo
#3 Family Hotel in Santo Domingo
#3 Spa Hotel in Santo Domingo
#5 Romantic Hotel in Santo Domingo
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Santo Domingo staff and other travelers.
9 questions
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Tacoma, Washington
Brookline, Massachusetts
over a year ago

See all questions (9)

Questions? Get answers from Holiday Inn Santo Domingo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay away from the 7th floor on the street side. The Gym is right on top and can be noisy.”
255reinv, 4 days ago | Read review
“Choose back rooms and 4th floor and over.”
chagui153, Apr 12, 2017 | Read review
“The best quality of care and attention I have received from any hotel anywhere in the world.”
marialourdes2017, Feb 13, 2017 | Read review
“anything above the 5 th floor”
keithdR2VC, Dec 13, 2016 | Read review
“book a high floor to have a view of the city and be close to the pool”
ErickR929, Nov 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
HolidayInn.com
$119* /night
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Prices are for 1 room, 2 adults
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