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El Embajador, A Royal Hideaway Hotel

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Avda. Sarasota, 65 Ensanche Bella Vista, Santo Domingo 10110 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (243)
360
Panoramas (6)
Dining (139)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from El Embajador, A Royal Hideaway Hotel
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 112 hotels in Santo Domingo
Location
Cleanliness
Service
Value
Travelers' Choice

Welcome to El Embajador, a Royal Hideaway Hotel, your Santo Domingo “home away from home.” El Embajador, a Royal Hideaway Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Given the close proximity of popular landmarks, such as La Puerta del Conde (1.4 mi) and Avenida George Washington (1.5 mi), guests of Occidental El Embajador Hotel can easily experience some of Santo Domingo's most well known attractions.

You’ll enjoy relaxing rooms that offer a flat screen TV, a minibar, and air conditioning, and you can stay connected during your stay as El Embajador, a Royal Hideaway Hotel offers guests free wifi.

The hotel features room service and a concierge. Plus, Occidental El Embajador Hotel offers a pool and breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.

Travelers looking to enjoy some tapas can head to Cava Alta or La Placette. Otherwise, you may want to check out a French restaurant such as danielle, Julieta Brasserie, or Elysée Bistro Patisserie Française.

During your visit, be sure to check out popular attractions like Parque Mirador Sur (0.1 mi), National Pantheon (Pantheon Nacional) (0.8 mi), and Santo Domingo Skyline (1.2 mi), which are all within walking distance of the hotel.

El Embajador, a Royal Hideaway Hotel puts the best of Santo Domingo at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Airport transportation
Business Center with Internet Access
Valet parking
Wifi
Hot tub
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Classic
Languages Spoken
Spanish
875Reviews34Q+A24Room tips
Traveler rating
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Popular mentions
Rachel K wrote a review Yesterday
Los Angeles, California11 contributions
We enjoyed our stay at El Embajador! -Clean, comfortable and spacious room -Sparkling clean pool -Reliable Wi-Fi -Great spa to unwind from our crazy travel day Minus one star for the room service, which I had to go down to the front desk every time I wanted to order in the evening. I guess there was only one person taking AND delivering the orders so it was hit or miss if they would answer the phone. So, the person working the desk would make my order for me on the walkie. The food was really not great either, incredibly overpriced. But sometimes you just need a little late night snack on vacation!
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Date of stay: December 2021
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ced0209 wrote a review Jan 1
Apt, France30 contributions25 helpful votes
this hotel is one of the best hotels I have visited. The rooms are stunning! The only issue is that the restaurants are terrible: food is not local, has no taste and tastes industrial. Does not fit at all the standards you’re expecting. And they charge you a lot for this terrible food. The service is also very bad: we decided to have lunch on the outdoor restaurant by the pool. We had one hour before our taxi pick up which could have been more than enough. The food arrived 50mn after we ordered and we did not even have time to eat it even if we had told them we had obly one hour but of course they charged us everything. This ruined our stay in this hotel.
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Date of stay: November 2021Trip type: Traveled as a couple
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Response from Julianny Sanchez Bibieca, Dueño at El Embajador, A Royal Hideaway Hotel
Responded 2 weeks ago
Dear Guest: It is a pleasure for us to receive such a positive comment regarding your recent visit, from all the staff that makes up El Embajador, a Royal Hideaway Hotel, we thank you for valuing the attention we provide to each of our guests with professionalism, kindness and excellence, since, as you well said, they contribute to making your stay a memorable and pleasant moment in every way. We are very happy that you have felt very comfortable in our facilities, we work very hard every day to ensure that our clients feel well cared for at all times. On the other hand, we regret the inconveniences that you present in relation to our gastronomy and with the services provided by the restaurant, these cases do not usually happen and we are sorry that you have had to live the experience since our priority is that our guests feel attended and comfortable at all times. Please be assured that we will share this valuable information for futher review and improvement . We look forward to welcoming you again very soon to provide you with a memorable experience, just as you deserve it. It is our satisfaction to serve you. Sincerely, El Embajador, A Royal Hideaway Hotel.
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cdrake3460 wrote a review Dec 2021
USA606 contributions330 helpful votes
Absolutely loved this place. Top notch and first class all the way. On par with any resort hotel I stayed at in Las Vegas, with the exception of the casino. The casino is very small and doesn't open till 4 pm. I could not get an early check-in so we waited in the ample and luxurious lobby, while drinking our Presidente beer. Our room was amazing. We had a nice view of the city resident buildings. We had a huge hot tub in the middle of the room, which separated the sleeping area and the rest of the bathroom. The tub also had an electric privacy screen. Bottled water was available for the rooms. Housekeeping was very attentive and we exchanged towels when we needed to. Hotel is not cheap, but is a first-class accommodation and has made for a very memorable stay. There is a large supermarket located 2 blocks from the hotel, where we were able to purchase all the items we needed like: bottled water, rum, ponche, coffee, and any other grocery items we needed. There is a McDonald's 2 blocks the other way to purchase breakfast and coffee. Not much other shopping within walking distance. Breakfast was NOT included but was available for $15 per person. We didn't have breakfast in the hotel but we did make coffee in the room. If you are seeking great Dominican food, check out the Adrian Tropical restaurants. My favorite one was on the Malecon. Plenty of parking if you have a car. We Ubered everywhere. The pool was large, really nice and in a beautiful setting. There is an outdoor bar and there was live music outside one of the nights. We had a great 6-night stay and if I'm ever in SD again, that's where I will be staying. Highly recommended!
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Date of stay: December 2021
Rooms
Service
Sleep Quality
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Response from Julianny Sanchez Bibieca, Dueño at El Embajador, A Royal Hideaway Hotel
Responded 3 weeks ago
Dear Guest: It is a pleasure for us to receive your so positive comment, you are very kind. We thank you for choosing El Embajador, a Royal Hideaway Hotel for your stay in Santo Domingo. We strive to meet the needs of each of our guests by providing them with unforgettable experiences that exceed their expectations. Your enthusiasm for our staff is very much appreciated by all of us and we assure you that you will be a great source of motivation for our team, for which we will pass on your kind congratulations. We look forward to welcoming you again very soon to provide you with another memorable experience, just as you deserve it. It is our satisfaction to assist you. Sincerely, El Embajador, A Royal Hideaway Hotel. Very cordially, Hotel El Embajador.
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Lee C wrote a review Nov 2021
661 contributions7 helpful votes
+1
A friend recommended El Embajador and I decided to get it. I was not disappointed. The service is excellent got early check in. The hotel pool area is gorgeous and the park is beautiful too! Breakfast was great service for breakfast was great. The room was more luxurious than the Intercontinental which was more expensive for my dates. There are nearby restaurants you can walk to. Highly recommend the Argentinian restaurant down the road. Rosa the maid was great. My room was spotless and anything I needed she was there to help. She's on the 4th floor. Gracias Rosa por todo! Highly recommended El Embajador it's secluded but has everything you need. I will return!
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Date of stay: November 2021Trip type: Traveled solo
1 Helpful vote
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Response from Julianny Sanchez Bibieca, Dueño at El Embajador, A Royal Hideaway Hotel
Responded Nov 18, 2021
Dear Guest: It is a pleasure for us to receive your so positive comment, you are very kind. We thank you for choosing El Embajador, a Royal Hideaway Hotel for your stay in Santo Domingo. We strive to meet the needs of each of our guests by providing them with unforgettable experiences that exceed their expectations. Your enthusiasm for our staff is very much appreciated by all of us and we assure you that you will be a great source of motivation for our team, for which we will pass on your kind congratulations. We look forward to welcoming you again very soon to provide you with another memorable experience, just as you deserve it. It is our satisfaction to assist you. Sincerely, El Embajador, A Royal Hideaway Hotel. Very cordially, Hotel El Embajador.
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Bmarqz wrote a review Oct 2021
1 contribution
I had the pleasure of having my wedding here and I am very happy I did. I stayed 3 days prior to the wedding and the service was exceptional. From the staff to the event coordinating team, everyone was friendly and available to answer any questions. My guest also raved about the rooms, comfort, and service attention. The location of the hotel is in perfect location. I would like to thank Yessica Rijo- Events Coordinator for all her patience and work on helping me have a magical wedding. I highly recommend this hotel for its service, attention to detail, comfort and location.
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Date of stay: October 2021Trip type: Traveled with family
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Response from Katherine Rosario, Atención al cliente/recepción at El Embajador, A Royal Hideaway Hotel
Responded Nov 1, 2021
Thank you very much for sharing with us and all the members of El Embajador, a Royal Hideaway Hotel dedicating so many excellent comments to us. There is no better reward for us than knowing that you enjoyed your stay to the fullest and that we exceeded your expectations. It makes us even happier to know that you have trusted us and that we will be honored to welcome you again. We are very pleased to know that you enjoyed a comfortable and pleasant stay in our elegant city hotel. To our spacious rooms we must add the magnificent executive facilities and luxury services designed to ensure the comfort of our guests. Our team works hard to provide the best service to all our valued guests and anticipate all their needs. We look forward to welcoming you again very soon to provide you with another memorable experience, just as you deserve. It is our satisfaction to serve you. Very cordially, El Embajador, A Royal Hideaway Hotel"
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PRICE RANGE
$88 - $169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
occidental el embajador hotel santo domingo, occidental el embajador santo domingo
LOCATION
CaribbeanDominican RepublicSanto Domingo ProvinceSanto Domingo
NUMBER OF ROOMS
298
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Frequently Asked Questions about El Embajador, A Royal Hideaway Hotel
Which popular attractions are close to El Embajador, A Royal Hideaway Hotel?
Nearby attractions include Parque Mirador Sur (0.1 miles), Museum of the Dominican Man (0.7 miles), and Bella Vista Mall (0.6 miles).
What are some of the property amenities at El Embajador, A Royal Hideaway Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at El Embajador, A Royal Hideaway Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at El Embajador, A Royal Hideaway Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at El Embajador, A Royal Hideaway Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to El Embajador, A Royal Hideaway Hotel?
Conveniently located restaurants include Casa Vera, Elizondo Restaurante, and El Meson De La Cava.
Are there opportunities to exercise at El Embajador, A Royal Hideaway Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does El Embajador, A Royal Hideaway Hotel have airport transportation?
Yes, El Embajador, A Royal Hideaway Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at El Embajador, A Royal Hideaway Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does El Embajador, A Royal Hideaway Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to El Embajador, A Royal Hideaway Hotel?
Many travelers enjoy visiting Alcázar de Colón (4.6 miles), Parque Colón (3.5 miles), and Panteon Nacional (3.6 miles).