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Avda. Sarasota, 65 Ensanche Bella Vista, Santo Domingo 10110 Dominican Republic
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from El Embajador, A Royal Hideaway Hotel
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 119 hotels in Santo Domingo
Location
4.7
Cleanliness
4.8
Service
4.6
Value
4.5
Travelers' Choice

Welcome to El Embajador, a Royal Hideaway Hotel, your Santo Domingo “home away from home.” El Embajador, a Royal Hideaway Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Given the close proximity of popular landmarks, such as La Puerta del Conde (1.4 mi) and Avenida George Washington (1.5 mi), guests of Occidental El Embajador Hotel can easily experience some of Santo Domingo's most well known attractions.

You’ll enjoy relaxing rooms that offer a flat screen TV, a minibar, and air conditioning, and you can stay connected during your stay as El Embajador, a Royal Hideaway Hotel offers guests free wifi.

The hotel features room service and a concierge. Plus, Occidental El Embajador Hotel offers a pool and breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.

Travelers looking to enjoy some tapas can head to Cava Alta or La Placette. Otherwise, you may want to check out a French restaurant such as danielle, Julieta Brasserie, or Elysée Bistro Patisserie Française.

During your visit, be sure to check out popular attractions like Parque Mirador Sur (0.1 mi), National Pantheon (Pantheon Nacional) (0.8 mi), and Santo Domingo Skyline (1.2 mi), which are all within walking distance of the hotel.

El Embajador, a Royal Hideaway Hotel puts the best of Santo Domingo at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Airport transportation
Business Center with Internet Access
Valet parking
Wifi
Hot tub
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Classic
Languages Spoken
Spanish
Hotel links
Special Offer:EXTRA 5% OFF
963Reviews37Q+A25Room tips
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Most Recent
vs4rmsisbi wrote a review Sep 2022
Cardiff, United Kingdom1 contribution
Still a beautiful hotel thus our 7th visit in a short time. Reception has been cleaned up and staff seem better trained and more customer friendly. My only gripe is that reception give you a much higher price than through internet hotels sites and the fact Ventura & Katiuska who are both hotel managers didn't have the courtesy to reply to a email before we arrived. I think they don't like criticism but it seems they both listened or were told to listen and things on Reception are 100% better than previous visits so hope it stays this way.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julianny Sanchez Bibieca, Dueño at El Embajador, A Royal Hideaway Hotel
Responded 2 weeks ago
Dear guest: First of all, we thank you for choosing the facilities of El Embajador, a royal Hideaway hotel in your recent visit to the city of Santo Domingo and for trusting us. Thank you very much for your comments regarding the service provided by our staff since we strive every day to guarantee the well-being of our guests so that they feel well always cared for and comfortable, so we are very happy to know that we have met your expectations. We are sorry that you could not feel supported with the response to your email. We work daily to offer an attentive and personalized service, giving all possible solutions to ensure that you fully enjoy your stay with us. We appreciate your comments that have been taken into consideration to improve our service. Do not hesitate to write us for any suggestion. We hope to welcome you again, for us it is more than an honor to assist you again. We are at your disposal for any requirement you may need. Best regards, El Embajador, a royal Hideaway hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Magnus G wrote a review Mar 2022
Miami, Florida640 contributions78 helpful votes
Hotel's Favorite
Excellent hotel, with fantastic pool area and drink service. The rooms are spacious with a big bath tub. Very clean and centrally located , I enjoyed both massage and pedicure and manicure a d prices are good. Mercedes made an excellent massage.
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Date of stay: March 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Katherine Rosario, Atención al cliente/recepción at El Embajador, A Royal Hideaway Hotel
Responded Mar 9, 2022
What a pleasure to read your comment! We thank you for taking the time to share your impressions of your recent stay at El Embajador, at the Royal Hideaway Hotel, and for making this review so detailed and positive. It is a privilege to have had the opportunity to serve you and to attend to all your needs, we are at your service. We are pleased to know the details of your stay with us, and to know that we exceeded your expectations fills us with joy. We hope to continue to be your first choice of accommodation every time you visit the city of Santo Domingo. Very cordially, El Embajador, A Royal Hideaway Hotel "
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Travel X wrote a review Sep 2022
Miami, Florida473 contributions231 helpful votes
The hotel has large and comfortable rooms with a very modern design. Besides some nice amenities the hotel is close to sole good restaurants and shopping areas. The service of the staff was on point. Several business centers make this hotel very appropriate for expos.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julianny Sanchez Bibieca, Dueño at El Embajador, A Royal Hideaway Hotel
Responded 3 weeks ago
Dear Guest: Thank you very much for sharing with us and all the members of El Embajador, a Royal Hideaway Hotel dedicating so many excellent comments to us. There is no better reward for us than knowing that you enjoyed your stay to the fullest and that we exceeded your expectations. It makes us even happier to know that you have trusted us and that we will be honored to welcome you again. We are very pleased to know that you enjoyed a comfortable and pleasant stay in our elegant city hotel. To our spacious rooms we must add the magnificent executive facilities and luxury services designed to ensure the comfort of our guests. Our team works hard to provide the best service to all our valued guests and anticipate all their needs. We look forward to welcoming you again very soon to provide you with another memorable experience, just as you deserve. It is our satisfaction to serve you. Very cordially
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zzz wrote a review Sep 2022
Richmond Hill, Georgia2 contributions
No a very good experience. Got at the hotel late at night and the shower’s drain was clotted it. At the reception, they recommend to send a person to fix it at mid night. Asked for another room. Instead of accommodating us. They warned us that the 5th floor has a lounge, and if we walk in to that lounge they will charge us 40.00 dollars just to walk in. Horrible service. Do not go to El Embajador. Plus you do not have any privacy in the bathroom. Everything is open and together. No stars for this hotel.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julianny Sanchez Bibieca, Dueño at El Embajador, A Royal Hideaway Hotel
Responded 3 weeks ago
Dear Guest: We are deeply sorry to hear that you did not enjoy your experience at our hotel to the fullest, as we strive every day to make each stay unforgettable. We have reviewed your comments in detail, and are very dismayed to read that the service you have received during your stay at our hotel does not reflect the usual standard of service we strive to ensure for our guests. However, you can be assured that your opinion will be shared with our department heads to inform them and act accordingly. We appreciate the time you took to share your concerns, and hope you will give us the opportunity to serve you better in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yanko P wrote a review Aug 2022
1 contribution
I always love staying at El embajador for the staff. They feel like family, and they all treat you with love and respect. Lucy, the chef on the 7th floor deserves a Michelin star. Years apart from visits she is able to prepare the same delectable dish with the exact unwavering quality of a 5-star establishment. Marty and Yonatan are incredible servers, they will always try to accommodate you with the same love and warmth of family. Carlos Rodriguez the bellhop on the first floor is also great. He is always super friendly and genuine, this is the best staff ever. You will feel like you are staying at your new home.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julianny Sanchez Bibieca, Dueño at El Embajador, A Royal Hideaway Hotel
Responded Aug 13, 2022
Dear Guest, It is a pleasure for us to receive such a positive comment regarding your recent visit, from all the staff that is part of El Embajador, a Royal Hideaway Hotel thanks you for appreciating the attention we give to each of our guests with professionalism, kindness and excellence, since as you very well said, they contribute to make your stay a memorable and pleasant one in every way. It makes us feel very happy that you have felt very comfortable in our facilities, we work very hard every day to ensure that our guests feel well cared for at all times. We will pass on your comments to the entire team and I assure you that they will be pleased to know that your efforts have been appreciated. We look forward to welcoming you back very soon to provide you with another memorable experience, just as you deserve. It is our pleasure to serve you. Very sincerely, El Embajador, A Royal Hideaway Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Smith F wrote a review Aug 2022
1 contribution
El Embajador is a nice hotel with clean and spacious rooms. The breakfast buffet there is one of the best that I have used within a hotel. The onsite parking is very convenient and a lot of places to visit are within a few miles.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: August 2022
Rooms
Cleanliness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julianny Sanchez Bibieca, Dueño at El Embajador, A Royal Hideaway Hotel
Responded Aug 11, 2022
Dear Mr. Smith, It is a pleasure for us to receive such a positive comment regarding your recent visit, from all the staff that is part of El Embajador, a Royal Hideaway Hotel thanks you for appreciating the attention we give to each of our guests with professionalism, kindness and excellence, since as you very well said, they contribute to make your stay a memorable and pleasant one in every way. It makes us feel very happy that you have felt very comfortable in our facilities, we work very hard every day to ensure that our guests feel well cared for at all times. We will pass on your comments to the entire team and I assure you that they will be pleased to know that your efforts have been appreciated. We look forward to welcoming you back very soon to provide you with another memorable experience, just as you deserve. It is our pleasure to serve you. Very sincerely, El Embajador, A Royal Hideaway Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hector I wrote a review Aug 2022
Portland, Oregon1 contribution
I have visited El Embajador many times in the past. The new remodel made the rooms bigger and more modern. Every part of my stay was above expectations. Next time I will use the Spa more (massage rates are VERY affordable). I highly recommend including the buffet breakfast as part of your stay.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Julianny Sanchez Bibieca, Dueño at El Embajador, A Royal Hideaway Hotel
Responded Aug 9, 2022
Dear Mr. Hector, It is a pleasure for us to receive such a positive comment regarding your recent visit, from all the staff that is part of El Embajador, a Royal Hideaway Hotel thanks you for appreciating the attention we give to each of our guests with professionalism, kindness and excellence, since as you very well said, they contribute to make your stay a memorable and pleasant one in every way. It makes us feel very happy that you have felt very comfortable in our facilities, we work very hard every day to ensure that our guests feel well cared for at all times. We will pass on your comments to the entire team and I assure you that they will be pleased to know that your efforts have been appreciated. We look forward to welcoming you back very soon to provide you with another memorable experience, just as you deserve. It is our pleasure to serve you. Very sincerely, El Embajador, A Royal Hideaway Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ambermar wrote a review Aug 2022
Hollywood, Florida1 contribution
We love to stay at El Embajador because of it's great location, clean and comfortable rooms and their wonderful Staff. Very Good food and great location for meetings and reunions. The Hotel is very centric, minutes away from the Malls, El Malecon, Downtown Santo Domingo, very accessible to many restaurants and other nearby attractions. Although it's in the Capital it is in a private and safe area.
Read more
Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Julianny Sanchez Bibieca, Dueño at El Embajador, A Royal Hideaway Hotel
Responded Aug 6, 2022
Dear Guest, It is a pleasure for us to receive such a positive comment regarding your recent visit, from all the staff that is part of El Embajador, a Royal Hideaway Hotel thanks you for appreciating the attention we give to each of our guests with professionalism, kindness and excellence, since as you very well said, they contribute to make your stay a memorable and pleasant one in every way. It makes us feel very happy that you have felt very comfortable in our facilities, we work very hard every day to ensure that our guests feel well cared for at all times. We will pass on your comments to the entire team and I assure you that they will be pleased to know that your efforts have been appreciated. We look forward to welcoming you back very soon to provide you with another memorable experience, just as you deserve. It is our pleasure to serve you. Very sincerely, El Embajador, A Royal Hideaway Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Coral G wrote a review Jul 2022
5 contributions1 helpful vote
We have enjoyed a lot of our stance, all people were really kind and the environment was great. Special mention to Juan de la Rosa, since the first morning he was taking care of everything and giving a lot of attention at breakfast service. Millones de gracias, sin duda, volveremos y lo recomendaremos!
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Julianny Sanchez Bibieca, Dueño at El Embajador, A Royal Hideaway Hotel
Responded Jul 30, 2022
Dear Guest, It is a pleasure for us to receive such a positive comment regarding your recent visit, from all the staff that is part of El Embajador, a Royal Hideaway Hotel thanks you for appreciating the attention we give to each of our guests with professionalism, kindness and excellence, since as you very well said, they contribute to make your stay a memorable and pleasant one in every way. It makes us feel very happy that you have felt very comfortable in our facilities, we work very hard every day to ensure that our guests feel well cared for at all times. We will pass on your comments to the entire team and I assure you that they will be pleased to know that your efforts have been appreciated. We look forward to welcoming you back very soon to provide you with another memorable experience, just as you deserve. It is our pleasure to serve you. Very sincerely, El Embajador, A Royal Hideaway Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Victor P wrote a review Jul 2022
2 contributions
Great hotel and great services, miguel Heredia and yarisa Heredia at the restaurant for breakfast are very professional, great workers and always gave my family and I a wonderful service, the front desk always answer all my requests with a good resolution
Read more
Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Julianny Sanchez Bibieca, Dueño at El Embajador, A Royal Hideaway Hotel
Responded Jul 13, 2022
Dear Mr. Victor, It is a pleasure for us to receive such a positive comment regarding your recent visit, from all the staff that is part of El Embajador, a Royal Hideaway Hotel thanks you for appreciating the attention we give to each of our guests with professionalism, kindness and excellence, since as you very well said, they contribute to make your stay a memorable and pleasant one in every way. It makes us feel very happy that you have felt very comfortable in our facilities, we work very hard every day to ensure that our guests feel well cared for at all times. We will pass on your comments to the entire team and I assure you that they will be pleased to know that your efforts have been appreciated. We look forward to welcoming you back very soon to provide you with another memorable experience, just as you deserve. It is our pleasure to serve you. Very sincerely, El Embajador, A Royal Hideaway Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$136 - $179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
occidental el embajador hotel santo domingo, occidental el embajador santo domingo
LOCATION
CaribbeanDominican RepublicSanto Domingo ProvinceSanto Domingo
NUMBER OF ROOMS
298
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Frequently Asked Questions about El Embajador, A Royal Hideaway Hotel
Which popular attractions are close to El Embajador, A Royal Hideaway Hotel?
Nearby attractions include Parque Mirador Sur (0.1 miles), Museum of the Dominican Man (0.7 miles), and Bella Vista Mall (0.6 miles).
What are some of the property amenities at El Embajador, A Royal Hideaway Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at El Embajador, A Royal Hideaway Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at El Embajador, A Royal Hideaway Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at El Embajador, A Royal Hideaway Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to El Embajador, A Royal Hideaway Hotel?
Conveniently located restaurants include Casa Vera, El Meson De La Cava, and Elizondo Restaurante.
Are there opportunities to exercise at El Embajador, A Royal Hideaway Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does El Embajador, A Royal Hideaway Hotel have airport transportation?
Yes, El Embajador, A Royal Hideaway Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at El Embajador, A Royal Hideaway Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does El Embajador, A Royal Hideaway Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to El Embajador, A Royal Hideaway Hotel?
Many travelers enjoy visiting Alcázar de Colón (4.6 miles), Parque Colón (3.5 miles), and Panteon Nacional (3.6 miles).