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Renaissance Santo Domingo Jaragua Hotel & Casino

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Avenida George Washington 367 Apto. Postal 769-2, Santo Domingo 07692 Dominican Republic
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Traveler (911)
360
Panoramas (52)
Room & Suite (344)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 07/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Santo Domingo Jaragua Hotel & Casino
Updated 07/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 119 in Santo Domingo
Location
4.5
Cleanliness
4.8
Service
4.7
Value
4.5
Travelers' Choice
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Kids stay free
Secured parking
Paid wifi
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Vending machine
Poolside bar
Nightclub / DJ
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Minibar
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Ocean View
Languages Spoken
English, French, Spanish, Italian
Hotel links
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Location

Full view
66Somewhat walkable
Grade: 66 out of 100
50Restaurantswithin 0.75 miles
13Attractionswithin 0.75 miles
1356Reviews56Q+A100Room tips
Traveler rating
  • 1,053
  • 238
  • 45
  • 6
  • 14
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
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Most Recent
Melinda wrote a review Jun 21
1 contribution
The staff is exceptional! I want to thank the poolside/ bar staff Castro, Fidel, Joaquin and Jonathan. Your attentiveness and care will be forever appreciated! Also your drinks and food will be missed!
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Date of stay: June 2022Trip type: Traveled
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Shantol G wrote a review Jun 19
1 contribution
+1
I stayed at the Renaissance and this was my first time ever visiting. My first night visiting, I went to the hotel's bar and Longue to grab dinner, where I met Rafael- one of the servers. He was extremely polite and kind. He gave me a list of place and things to do while on my trip. All of his recommendations were truthfully delightful. Thank you Rafael, Omar and to the rest of the staff and host at the Renaissance. I had an amazing time!!
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Date of stay: May 2022Trip type: Traveled
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Jonathan W wrote a review Jun 18
1 contribution
Amazing place with an amazing tennis pro!!! I hit with Rodolfo every day, and he was awesome. He has pure strokes and an excellent game. The courts are also great, well maintained and good on the knees. There are 4 lighted courts so great for evening matches. The courts are also shaded if you get up early. The staff is great at the nearby spa and pool. The prices are amazing as well, $25 plus tip for a one hour lesson.
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Date of stay: June 2022Trip type: Traveled
Room Tip: Great location central to Colonial Zone and Blue Mall area.
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Aivin M wrote a review Jun 8
puerto rico3 contributions
My room was beautiful They greeted my husband with birthday cake and ballons. Took coffee breaks outside by the pool. super friendly staff help and guided me to the hotel shop to buy deodorant. The breakfast buffet and omelette station on point.
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Date of stay: June 2022
Location
Cleanliness
Service
Room Tip: Pool an beach view Room 504
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Response from Denise Madera, Guest Services / Front Office at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 1 week ago
Dear chiro2008, thank you very much for dedicated such nice review. it is glad to know that you and your husband experience a great stay at our Renaissance Santo Domingo. We are happy to know that you enjoyed the birthday surprise. it was all about to make you feel special and we did it. Thank you for your comment about the staff and the service provided. Thank you again for this lovely review. We hope to welcome you back soon. Denise Denise Madera Director of Room Operations
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ZuFM wrote a review Jun 2
2 contributions
Stayed at this hotel end May and was provided with great service. Hotel staff is very well trained to please! Room was beautifully renovated. The pool staff including Jonathan, Castro, Cristian, Joaquin and Leny were very attentive. The pool music was varied for all tastes. I'd definitely stay there again, but next time ensure that the Tower ocean view room not facing the hotel's rooftops.
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: Request ocean view room, preferably on east side.
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Response from Denise Madera, Guest Services / Front Office at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 1 week ago
Dear zuleydad, It is great to hear that you had a wonderful experience at our Renaissance Santo Domingo. Your words pays all the efforts to exceed our guest's expectations. Thank you for your comments about the staff, especially when mention the pool staff; Jonathan, Castro, Cristian Leny and Joaquin. Thank you again and we hope to see you back soon. Denise Denise Madera Director of Room Operations
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Angelena M wrote a review May 2022
Las Vegas1 contribution
Stayed at Renaissance Santo Domingo Jaragua in May 2022, had a long tiring flight, sat at the Pool Bar and Castro Darizan was our server , outstanding service and attention, went out of his way to please my husband’s request , my food , Salmon was delicious . To complete the service was Jonathan in the bar, made me an on point Brugal , we highly recommend this place to stay, Thank you guys Angie n Gabriel from Las Vegas, NV
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Date of stay: May 2022Trip type: Traveled
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Response from Denise Madera, Guest Services / Front Office at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 1 week ago
Dear angelenam2013, thank you very much for this lovely review. We are glad to know that you and your husband had a great experience at our pool. You mentioned the great service provided by Castro, Dariza and Jonathan. They are gems at our Hotel; always willing to exceed our guests expectations. Thank you again for your words. We hope to welcome you back soon. Denise Denise Madera Director of Room Operations
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Joseph M wrote a review May 2022
Mineola, New York2 contributions5 helpful votes
Great place with beautiful views. Restaurant on property very good with different varieties and sizes. Applause to the pool bar team especially Castro Joaquin dariza Jonathan Cristian damaris milcy always great service and conversation
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Date of stay: May 2022Trip type: Traveled
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Response from Denise Madera, Guest Services / Front Office at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 3 weeks ago
Dear josephmM9516GG, It is great to read reviews such as this one. We are more than happy that you enjoyed your stay wit us. Thank you also for mentioning your experience at our pool. We agree with you when mentioned the great service provided by Castro, Joaquin, Dariza, Christian, Damaris and Milcy. They all are super stars. Thank you again and we hope tp welcome you back very soon. Denise Denise Madera Director of Room Operations
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Cianci T wrote a review May 2022
1 contribution
Jonathan is the best bartender as well as Cristian, castor, Joaquin, DaRiza, and Daneuri. Great service staff and activities. Music by the pool is great but more RNB always better. Thank you so much for the hospitality. I drank passion fruit daiquiris daily.
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Date of stay: May 2022Trip type: Traveled
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Response from Denise Madera, Guest Services / Front Office at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 3 weeks ago
Dear Cianci T, thank you so much for taking your time and share you experience with us. it is great to know that you had a great stay and that our pool staff was beyond your expectations. I am sure they will thrilled when read your comment. Thank you again and we hope to welcome you back very soon. Denise Denise Madera Director of Room Operations
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Sonya B wrote a review May 2022
Charlotte, North Carolina5 contributions
+1
I booked this hotel in May while on vacation and I must say that my stay was amazing! It certainly exceeded my expectations The staff was so friendly and accommodating. The hotel was gorgeous and clean. Even the waitstaff at Luna Restaurant was incredible. The food and drinks were great and our waiter Raphael was very personable and attentive. It was truly a pleasure having him serve us each time we ate at the restaurant. I would definitely recommend this hotel for your traveling and business needs. Renaissance Jaragua Santo Domingo surely deserves their 4 star rating!
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Date of stay: May 2022Trip type: Traveled
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Response from Denise Madera, Guest Services / Front Office at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 3 weeks ago
Dear 44yayaDR, thank you so much for dedicated us so lovely review. It is great to know that we exceeded your expectations with our service and facilities. Thank you for mentioned the service received by Rafael in every visit to the Restaurant. Thank you also for rating us with a great 4 star!. We hope to welcome you soon. Denise Denise Madera Director of Room Operations
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Paula E wrote a review May 2022
Chesterfield, Virginia2 contributions
+1
Facility is a little dated but it's so grand and beautiful it doesn't matter. The grounds are maticulously kept. Everything needed onsite. There's a modern clean gym,, bank machine, hair salon, boutique and restaurant (best service I have ever had from Rafael at Luna the onsite restaurant). There's a cafe that has coffee, drinks and delicious desserts. Our room was very clean and beds were comfortable. Service from the staff was world class. Everyone was very accommodating, humble and genuinely wanted to make our stay as amazing as possible. The decor is well done, very tasteful and grand. This hotel reminded me of extravagant hotels in old Hollywood movies and shows. I will definitely be a repeat customer and will happily refer everyone.
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Date of stay: May 2022Trip type: Traveled
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Response from Denise Madera, Guest Services / Front Office at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 3 weeks ago
Dear Pantrinity, thank you for dedicated us such lovely review. We are happy to know that you liked what you saw; our grounds, the hotel decoration, the gym, the staff at Luna restaurant, the Bohio Coffee Shop, the cleanliness at our room and public areas. Thank you also for mentioned the service provided by Rafael. We will be very happy to welcome you when your travels bring you back to Santo Domingo. Denise Denise Madera Director of Room Operations
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PRICE RANGE
$135 - $168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance jaragua hotel santo domingo, renaissance santo domingo, santo domingo renaissance
LOCATION
CaribbeanDominican RepublicSanto Domingo ProvinceSanto Domingo
NUMBER OF ROOMS
300
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Frequently Asked Questions about Renaissance Santo Domingo Jaragua Hotel & Casino
Which popular attractions are close to Renaissance Santo Domingo Jaragua Hotel & Casino?
Nearby attractions include El Obelisco (0.4 miles), Palacio de Bellas Artes (0.6 miles), and Casino Napolitano (0.6 miles).
What are some of the property amenities at Renaissance Santo Domingo Jaragua Hotel & Casino?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Renaissance Santo Domingo Jaragua Hotel & Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Renaissance Santo Domingo Jaragua Hotel & Casino?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Renaissance Santo Domingo Jaragua Hotel & Casino?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Renaissance Santo Domingo Jaragua Hotel & Casino?
Conveniently located restaurants include Pearl Urban Lounge, El Conuco, and Adrian Tropical.
Are there opportunities to exercise at Renaissance Santo Domingo Jaragua Hotel & Casino?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Renaissance Santo Domingo Jaragua Hotel & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Santo Domingo Jaragua Hotel & Casino offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Renaissance Santo Domingo Jaragua Hotel & Casino?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Renaissance Santo Domingo Jaragua Hotel & Casino?
Many travelers enjoy visiting Alcázar de Colón (3.5 miles), Parque Colón (1.3 miles), and Panteon Nacional (1.4 miles).