Renaissance Santo Domingo Jaragua Hotel & Casino
Avenida George Washington 367 Apto. Postal 769-2, Santo Domingo 07692 Dominican Republic
Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
Lock in the lowest price from these sites
Hotels.com$127
Booking.com$127
Travelocity$127
Renaissance Hotels$127
Priceline$127
Orbitz.com$127
View all 20 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (1,609)1,609
360
Panoramas (52) 
Room & Suite (402)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#6 of 127 hotels in Santo Domingo
Location
4.5
Cleanliness
4.8
Service
4.7
Value
4.6
Travelers' Choice
Enjoy a relaxing escape with a stay at Renaissance Santo Domingo Jaragua Hotel & Casino, an upscale oceanfront hotel in the Dominican Republic. From our unparalleled location near the best of Santo Domingo, enjoy easy access to local attractions including the National Botanical Garden, Colonial Zone, and Catedral Primada de América. After a busy day, unwind with a relaxing visit to our on-site spa, or keep up with your workout at our 24-hour fitness center and outdoor pool. Refuel with our on-site dining options featuring locally inspired cuisine at our Luna Bar and Restaurant and Bohio Coffee House, and with 24-hour room service, you won't even need to leave the comfort of your room.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Tennis court
Kids stay free
Secured parking
Paid wifi
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Snack bar
Wine / champagne
Vending machine
Poolside bar
Bowling offsite
Evening entertainment
Patio
Nightclub / DJ
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Head massage
Massage
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Minibar
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Quiet
Languages Spoken
English, French, Spanish, Italian
Location
58Somewhat walkable
Grade: 58 out of 100
57Restaurantswithin 0.75 miles
13Attractionswithin 0.75 miles
Contact
Avenida George Washington 367 Apto. Postal 769-2, Santo Domingo 07692 Dominican Republic
Getting there
Rental CarsSee rental cars from $28/day
1410Reviews62Q+A100Room tips
Reviews
Traveler rating
- 1,101
- 242
- 45
- 6
- 16
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
There will not be enough words to describe how the amazing people working at this hotel is what makes every experience a remarkable one. Going to DR for the first time by myself and staying at this property was the best decision I have ever made. From Nestor, who did an incredible job with check in process. To Carlos and Marian at Luna Restaurant who are both my absolute favorites! Both of them have the most incredible personality who makes their every interaction with you so special. To Cristian at Sol Pool Lounge who provides such an excellent service whenever I most of my day by the pool. To Katherine (F&B supervisor) who has a heart of an angel. And lastly, to Mario, who never fails to recognize and greet me at any areas of the hotel. My stay is definitely an experience that I will never forget because of the amazing people! Thank you and I will definitely be back!…
Read more
Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Highly recommend one of the best trips I’ve taken. The staff is AMAZING!! From the bartenders to the front desk workers and door men. Special shoutouts to Jonathan, Marian, Scarlyn, Miguel, Castro, Rachell, Lenny, Carlos. Best drink award “Hotel Miguel”
Read more
Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My first-time visit Santo Domingo. But my first impression was at the front desk with a warm welcome from Orlando such nice guy. He give us super nice attention. I work for the Marriott Aruba for almost 28 year so I was not so sure how to use my Quarter Century benefit. so this guys at the front desk was so amazing and the help me to use it for first time. this nice gentlemen Rinnel make the international call for me so I speak with the call center to get my three day free. I was so happy. Also I meet a nice gentlemen at Luna restuarant with a morning smile and with so nice attencion llolby Mateo and Berenise wauw so nice srvice from them and also the nice girl at the entrance from the restuarant. also so nice from security Johnny to show us some part of the property. Thank eveyone for the safe satying in Santo Domingo.…
Read more
Date of stay: February 2023
Location
Service
Sleep Quality
Room Tip: Room viewing the pool is nice
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Denise Madera, Guest Services / Front Office at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 2 weeks ago
Dear W585CHlourdesr, thank you so much for dedicating us this lovely review. It is great to know that your first visit to Santo Domingo was memorable and that we exceeded your expectations. Thanks also for mentioning the great service provided by our teams. Orlando and Rinnel from the Front Desk, and Llolby and Berenice from the Restaurant are great. We will thank them for you. We hope to see you again soon. There are a lot to discover from Santo Domingo! Denise Denise Madera Director of Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent service all around! The pool staff was exceptional! The guys Joaquin, Jonathan, Castro, Pablo, Emilio and Ozuno, we’re on top of it all! The security staff was amazing friendly helpful. We definitely felt welcomed.
Read more
Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Denise Madera, Guest Services / Front Office at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 2 weeks ago
Dear mayulerio, thank you for dedicating this lovely review to our pool team. Your words give meaning to our effort to exceed our guests' expectations. We will thank Joaquin, Jonathan, Castro, Pablo, Emilio and Ozuna and our security team for you. We will be happy to welcome you again. Denise Denise Madera Director of Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a long day and decide to just relax by the pool and get a bite to eat. Didn’t know what to eat but Jonathan was quite helpful and patient, when I decided on the chicharrón chicken they had ran out but he took it upon himself to go to main restaurant and ask chef to get an order out. He was so kind to all that were there and extremely accommodating. Service, and attentive was amazing. Please keep up the fantastic work.
Read more
Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Denise Madera, Guest Services / Front Office at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 2 weeks ago
Dear brendasC2843NV, thank you so much for taking your time and share your experience with us. We are glad to know that you enjoyed our pool and that we met your expectations. Thank you also for your kind words about Jonathan and his customer service. He is great, always giving extra mile to make our guests happy. We will be happy to welcome you back soon! Denise Denise Madera Director of Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked a room with king bed, high floor and received a written confirmation to the reservation from Renaissance. On arrival after a 9 hour flight from Europe, the arrogant receptionist (male) checked me in and gave me the room key. He directed me to an outside building which forms part of the hotel. GROUND FLOOR with people outside my window. BTW, smelt horrible of washing products., When I went back to change the room AS PER MY REQUEST AND THEIR WRITTEN CONFIRMATION , he simply shrugged and said this is not my fault by the hotels, take this room of leave it. I did and walked to the Sheraton next door, and had a wonderful stay. I also am a Marriott BonVoy gold member, but this arrogant guy just did not care. And kjeeping him employed will also mean the management of this hotel could not care one jot!…
Read more
Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Denise Madera, Guest Services / Front Office at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 4 weeks ago
Dear gruyeresuisse, thank you for sharing your experience with us. We are very sorry to know that we let you down and that your arrival experience was not what it should have been. This is definitely the level of service we are committed to. We are not going to make excuses for the situation you share with us. Please, accept our most our sincere apologies for this bad time. Rest assured that we have followed up on your comment and are taking corrective action to prevent the same issue in the future. We hope to have the chance to redeem this bad moment and recover your trust. We are very sorry. Sincerely, Denise Denise Madera Director of Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Short vacation- 1st time in DR with my daughter. Loved the rooms, cleanliness, food, amenities (bath soaps etc were delightful). Good access to taxis- a must to get around. Did not attempt crossing the road in front; really wanted to go to the seaside- but that’s for next time 😊 Dined in most days- prices excellent (was not expecting room service to be so affordable in such a great looking hotel) Staff very professional. Did not feel hounded for tips at all, contrary to reports given elsewhere. Customer service was excellent- rapid responses to every issue we had (our phone wasn’t working on day 1, and we had to change rooms later bc thermostat needed to be fixed- was too cold🥶😅) I was genuinely shocked and pleased at how fast they responded and how sorry they were for the minor inconveniences. Bellmen Pablo and Alfredo 😘😘; they took care of us from start to finish. They made me forget I was in a foreign country, instead I felt like I was home. I truly wish them God’s blessings and hope they are there next time we visit! Santo Domingo very quickly became a favorite place of ours to visit. Renaissance Hotel made sure of that! Thank you all for your hard work- it is truly appreciated!…
Read more
Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Denise Madera, Guest Services / Front Office at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 3 weeks ago
Dear DMRR-TCI-2021, It sounds great that we exceeded your expectations at your first visit to DR. Every word worth our effort to make every stay the best ever. Thank you for sharing your experience with us. We are more than happy to know that you liked all you saw. We are sorry about the AC at your room. Fortunately, we solved the issue faster than expected. We will thank Alfredo and Pablo for you. Thanks again and we hope to see you at your second visit to Santo Domingo. Denise Denise Madera Director of Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thank you very much to ALFREDO he was amazing and friendly during my stay, always helping and guiding me. Very respectful and nice. The hotel was clean and smelled good. Everything was looking great. The gym is fully equipped. The staff member very kind. Thank you again to everyone
Read more
Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Denise Madera, Guest Services / Front Office at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 3 weeks ago
Dear Jon S, thank you so much for taking your value time and share your experience with us. We area happy to know that the Hotel itself was beyond your expectations. The Renaissance scent is unforgetable! Thank you for mentioned Alfredo. He is a great ambassador, with a high level of service. We hope to see you soon at the Renaissance Santo Domingo Jaragua Hotel. Denise Denise Madera Director of Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
6 guys with knifes try to kill and rob me! DR becoming as Brazile. Police do not even do police report. In 2 precincts was no even pen and paper for making report . Police is useless or together with criminals, all tourist be aware ! It is hunting season on your life !
Read more
Date of stay: March 2022Trip type: Traveled solo
Value
Location
Service
Room Tip: 6 guys with knifes try to kill and rob me! DR becoming as Brazile. Police do not even do police...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Denise Madera, Guest Services / Front Office at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded Feb 10, 2023
Dear jimm533, thank you for taking your time and share your experience with us. We are truly sorry about the incident you have faced in the country. It is never pleasant to read comments like this. The local authorities take the safety of the community and especially our visitors very seriously. The year 2022 was a historic year for tourism in the Dominican Republic reaching a record of more than 7 million visitors. Incidents like these concern us and we take important steps to prevent it from becoming everyday occurrences. Thank you again for your review. We have shared your experience with the correspondent authorities. Denise Madera Director of Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The pool service was outstanding!! Joaquin, Christian, morfy, Jonathan, Castro, esnil, Pablo, fadel, and Emilio were attentive, friendly and always there whenever we needed anything to eat or drink. I would highly recommend staying at juaragua hotel and enjoy relaxing days at the pool!!
Read more
Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Denise Madera, Guest Services / Front Office at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 3 weeks ago
Dear GrandTour35192094453, thank you so much for taking your value time and dedicate us such nice words. I agree with you when mentioned the great team at the pool. Joanquin, Christian, Morfy, Jonathan, Castro, Esnil, Pablo, Fidel and Emilio are diamonds of the Hotel. They are very service oriented. Thanks again and we will love to serve you soon. Denise
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$162 - $196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance jaragua hotel santo domingo, renaissance santo domingo, santo domingo renaissance
LOCATION
CaribbeanDominican RepublicSanto Domingo ProvinceSanto Domingo
NUMBER OF ROOMS
300
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingRENAISSANCE SANTO DOMINGO JARAGUA HOTEL & CASINO $127 ($̶3̶8̶3̶) - Updated 2023 Prices & Reviews - Dominican Republic
Frequently Asked Questions about Renaissance Santo Domingo Jaragua Hotel & Casino
Which popular attractions are close to Renaissance Santo Domingo Jaragua Hotel & Casino?
Nearby attractions include El Obelisco (0.4 miles), Palacio de Bellas Artes (0.6 miles), and Casino Napolitano (0.6 miles).
What are some of the property amenities at Renaissance Santo Domingo Jaragua Hotel & Casino?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Renaissance Santo Domingo Jaragua Hotel & Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Renaissance Santo Domingo Jaragua Hotel & Casino?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Renaissance Santo Domingo Jaragua Hotel & Casino?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Renaissance Santo Domingo Jaragua Hotel & Casino?
Conveniently located restaurants include Pearl Urban Lounge, El Conuco, and Adrian Tropical.
Are there opportunities to exercise at Renaissance Santo Domingo Jaragua Hotel & Casino?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Renaissance Santo Domingo Jaragua Hotel & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Santo Domingo Jaragua Hotel & Casino offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Renaissance Santo Domingo Jaragua Hotel & Casino?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Renaissance Santo Domingo Jaragua Hotel & Casino?
Many travelers enjoy visiting Alcázar de Colón (3.5 miles), Parque Colón (1.3 miles), and Panteon Nacional (1.4 miles).