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Renaissance Santo Domingo Jaragua Hotel & Casino

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George Washington Ave. 367 Apto. Postal 769-2, Santo Domingo 10102 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (786)
360
Panoramas (52)
Room & Suite (324)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Santo Domingo Jaragua Hotel & Casino
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 92 hotels in Santo Domingo
Location
Cleanliness
Service
Value
Travelers' Choice
Rediscover Renaissance Santa Domingo Jaragua Hotel & Casino, a historic jewel of a hotel in Santo Domingo, Dominican Republic. This luxury icon near the Colonial Zone has undergone a complete $40 Million renovation, restoring it with all new modern guestrooms, suites, fitness center, meeting spaces, restaurants, bars, and an outdoor resort pool, cabanas and pool side bar. The stylish hotel near Ambar Museum and El Conde Peatonal Shopping Street opened its doors on June 11, 2015 after an extensive transformation of a year.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Kids stay free
Valet parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Poolside bar
Nightclub / DJ
Babysitting
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Quiet
Languages Spoken
English, French, Spanish, Italian
Hotel links
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Location

Full view
66Somewhat walkable
Grade: 66 out of 100
40Restaurantswithin 0.75 miles
12Attractionswithin 0.75 miles
1,231Reviews49Q+A100Room tips
Traveler rating
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  • 225
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Time of year
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Popular mentions
Julibel R wrote a review Yesterday
3 contributions
VERY WELCOMING AND KIND STAFF!!!came here for business. I loved the passion and kindness I received from Engels Guzman and Ricardo, (the best hotel navigators). The restaurants staff, Hermès, Anyelo (supervisor) Anyelo ( waiter), Llolby, Dahianna, Yissel, Deivi, Rafael, Héctor, Brenda, Neysha, Yan and Wilson. I spent two weeks at this hotel ( The reason why I know their names and for some their last name). P.S. THE ROOMS ARE VERY PRETTY AND CLEAN. So is the restaurant.
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Date of stay: October 2020Trip type: Traveled on business
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Cirstina Saravia wrote a review Oct 15
2 contributions
Ricardo what a joy . He made the experience of check in check out wonderful 🤗 Can’t say enough of how wonderful he is. Thank you for outstanding customer service!! We hope to see you again next time!!!!
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Date of stay: October 2020Trip type: Traveled with family
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Response from Matt Knights, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 2 days ago
Dear Cristinasaravia88 Sounds like you had a great time and that Ricardo was a superstar for you. He is a great guy and I know he will love your kind note, I will make a point of sharing it with him today. Thanks for the review and I hope we get to see you again soon. Matt
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Julie V wrote a review Oct 15
2 contributions
Ricardo was so amazing, he was the best !! We are so grateful for his outstanding service. It made check in and check out so outstanding.We plan on coming back because our stay was so fabulous. We can’t thank you enough.
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Date of stay: October 2020Trip type: Traveled with family
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Response from Matt Knights, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 2 days ago
Dear Sunshine441911 Thank you so much for mentioning Ricardo, he is a great guy and will love the review. I am happy to hear you enjoyed your stay with us and hope we get the chance to host you again soon. Matt
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Audis Mejia wrote a review Oct 5
Altamonte Sprin2 contributions
Room was great, service was excellent. Special note to acknowledge Dahiana, Roser, Angelo Cuello and specially Adon all of which provided excellent service and attention to detail and made sure that all of our needs were met.
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Date of stay: September 2020
Location
Service
Sleep Quality
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Response from Matt Knights, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 2 weeks ago
Dear audism Thank you so much for your kind review and thank you for commenting on Dahiana, Roser, Angelo Cuello and Adon. They are a great team and will love your note. I am glad that you enjoyed your time with us and hope that we will get to welcome you back again soon. Matt
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Phishow wrote a review Sep 2020
Fairfax, California148 contributions421 helpful votes
Friendly check-in and great service. Only stayed for one night on a greater 14 day trip to the DR. I would like to highlight the special attention that I got from Pablo the bellman and Elena the receptionist. The hotel was clean, inline with current health protocols. The food downstairs was yummy. I’m a vegetarian and they had Impossible Burgers. Rafael in the restaurant was very helpful too. I highly recommend staying here and got a great deal (AAA) through the Bonvoy App.
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Matt Knights, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 3 weeks ago
Dear Phishow Thank you so much for your kind review and thank you also for mentioning Pablo & Elena, they are both brilliant at what they do and will love your note. The team has worked hard on getting our COVID protocols in place and it is great to hear your comments on that. I hope that your enjoyed your trip to DR and that we get the chance to host you again on your next visit to Santo Domingo. Matt
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PRICE RANGE
$115 - $193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance jaragua hotel santo domingo, renaissance santo domingo, santo domingo renaissance
LOCATION
CaribbeanDominican RepublicSanto Domingo ProvinceSanto Domingo
NUMBER OF ROOMS
300
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Frequently Asked Questions about Renaissance Santo Domingo Jaragua Hotel & Casino
Which popular attractions are close to Renaissance Santo Domingo Jaragua Hotel & Casino?
Nearby attractions include El Obelisco (0.4 miles), Palacio de Bellas Artes (0.6 miles), and Casino Napolitano (0.6 miles).
What are some of the property amenities at Renaissance Santo Domingo Jaragua Hotel & Casino?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Renaissance Santo Domingo Jaragua Hotel & Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Renaissance Santo Domingo Jaragua Hotel & Casino?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Renaissance Santo Domingo Jaragua Hotel & Casino?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Renaissance Santo Domingo Jaragua Hotel & Casino?
Conveniently located restaurants include Pearl Urban Lounge, El Conuco, and Hermanos Villar.
Are there opportunities to exercise at Renaissance Santo Domingo Jaragua Hotel & Casino?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Renaissance Santo Domingo Jaragua Hotel & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Santo Domingo Jaragua Hotel & Casino offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Renaissance Santo Domingo Jaragua Hotel & Casino?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Renaissance Santo Domingo Jaragua Hotel & Casino?
Many travelers enjoy visiting Alcazar de Colon (1.6 miles), Parque Colon (1.3 miles), and Panteon Nacional (1.4 miles).