Renaissance Santo Domingo Jaragua Hotel & Casino
1,282 reviews
#4 of 105 Hotels in Santo Domingo
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Avenida George Washington 367 Apto. Postal 769-2, Santo Domingo 07692 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 07/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Santo Domingo Jaragua Hotel & Casino
Updated 07/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 105 hotels in Santo Domingo
Location
Cleanliness
Service
Value
Travelers' Choice
Rediscover Renaissance Santa Domingo Jaragua Hotel & Casino, a historic jewel of a hotel in Santo Domingo, Dominican Republic. This luxury icon near the Colonial Zone has undergone a complete $40 Million renovation, restoring it with all new modern guestrooms, suites, fitness center, meeting spaces, restaurants, bars, and an outdoor resort pool, cabanas and pool side bar. The stylish hotel near Ambar Museum and El Conde Peatonal Shopping Street opened its doors on June 11, 2015 after an extensive transformation of a year.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Kids stay free
Secured parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Wine / champagne
Vending machine
Poolside bar
Nightclub / DJ
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Minibar
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Quiet
Languages Spoken
English, French, Spanish, Italian
Location
Full view
66Somewhat walkable
Grade: 66 out of 100
43Restaurantswithin 0.75 miles
12Attractionswithin 0.75 miles
Contact
Avenida George Washington 367 Apto. Postal 769-2, Santo Domingo 07692 Dominican Republic
Getting there
Rental CarsSee rental cars from $28/day
1282Reviews54Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
This property is always my go to whenever I am in the Dominican Republic. It is conveniently located to many restaurants, nightlife, activities, and the boardwalk of el malecón. Walking distance to Colonial Zone. The staff is always great especially the tall-slim gentleman that always assist with luggages when I arrive at the hotel. The pool in this property is incredibly nice with picture perfect views. The fitness facility on this property is very well kept and always clean. This property is a must if you’re looking for cleanliness, service, and a perfect get away. Great job Team Jaragua 👏
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Date of stay: July 2021
Helpful
Response from Matt Knights, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 3 weeks ago
Dear Thehotelcounselor Thank you so much for your kind review and your recognition of Pablo, it is very much appreciated. Hopefully we will get to see you again soon on your next visit to Dominican Republic. Matt
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+1
This was my 3rd time visiting the Dominican Republic, but the first time I have a great time on a Hotel, I'm very glad my friend's recommended me The Renaissance Santo Domingo Jaragua Hotel. At the very moment I arrived at the Hotel I feel so special and well server by the staff specially Alfredo who assisted me from A to Z🤩 He makes me fell like I was home ...I have a beautiful view room, very comfy bed and well clean. Ican't wait for my next vacations...The hotel is not only Great but it's located in a great location where I was able to even walk to places ...very close to the best parts of the city, Drinks, Food at their lexury Restaurant are Delicious...the Pool area is well disigned, very fancy, the Gym area it's great, all about the Hotel it's just Amazing.
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Date of stay: June 2021
Value
Rooms
Service
Helpful
Response from Matt Knights, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 3 weeks ago
Dear 886ivyb I am glad to hear that you had a great time with us in Santo Domingo and thank you for mentioning Alfredo, he is a such a great guy and will love your kind words. Thank so much for your review and I hope we get to see you for your 4th visit to DR soon. Matt
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Beautiful & fun resort! The customer service here is top notch. I wish I remember the front desk workers and hotel lobby workers’ names because they deserve recognition for their excellent customer service. They go out of their way to make you feel welcome and accommodate every requests. The hotel itself is very modern and clean. The rooms are bigger than expected. The atmosphere and ambiance is very fun and trendy. The lobby bar has amazing drinks. The bartender Adon is a great mixologist and his drinks are super tasty. He also provide us great recommendations for the area as well. I would definitely stay here again!
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Date of stay: June 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Matt Knights, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded Jun 10, 2021
Hi Trace Thank you for your review and thank you for mentioning Adon, he is a great guy and will love to read you kind words. Hopefully we will get to host you again soon for a another fun stay. Matt
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This was my 3d visit to this amazing hotel, my first since the pandemic. HOTEL: super comfortable, interior and grounds elegantly decorated with art by local artists (checkout all the artwork on display throughout the hotel). My room was a great size for 3 ppl (2 double beds). FOOD: The menu could have had more offerings, nonetheless, I never went hungry and always left satisfied ( "Sancocho" is a MUST TRY here- had it 3 times). I did find poolside service to be slow, but HEY, I was on vacation, I am not going anywhere- worth the wait. CLEANLINESS: As a PCA (pandemic compliance advisor) I was curious to see what actions GM had taken to protect guests. A+ for this hotel! Front desk is protected by plexiglass, temps taken on arrival. Rooms are cleaned daily (on request !) Masks are a must in common areas of the hotel including restaurants. At restaurant hostesses will place an envelope in front of you for storing your facemask. Hand sanitizers are placed on every table and social distancing is practiced here. The only thing I would’ve liked were bottled water in guest rooms placed in main room NOT the bathroom vanity, a more hygienic solution. Overall, the Renaissance is doing an awesome job at protecting their guests and making sure they have a safe stay, very impressed. Kudos to Matt Knights and staff members that went the extra mile for my family (Elvis, Roseangela, Lloby, Hector and many others whose names I can't recall) sorry, too many pina coladas. Thanks, J Polanco …
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Date of stay: June 2021
Helpful
Response from Matt Knights, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded Jun 7, 2021
Dear J P Thank you so much for your kind note and also thank you for mentioning Elvis, Roseangela, Lloby and Hector. they are a fantastic team and I know they will love the review. Thanks also for your suggestion on the water, I will tall this trough with our housekeeping team. I am happy that your enjoyed the pina coladas, and I hope we can welcome you all back again soon on your next trip to Santo Domingo. Matt
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The comfort that you seek in a Renaissance hotel. Perfect bed and sheets. Awesome service. The best american comfort standard in a beautiful city And the price is in line with what you would expect Cleanliness, great pool service and food well made
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Date of stay: May 2021Trip type: Traveled with friends
Helpful
Response from Matt Knights, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded May 31, 2021
Dear nettoneves83 Thanks you for your kind review of our hotel and our beautiful city, hopefully we will get to see you again soon on your next visit to Santo Domingo. Matt
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PRICE RANGE
$115 - $193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance jaragua hotel santo domingo, renaissance santo domingo, santo domingo renaissance
LOCATION
CaribbeanDominican RepublicSanto Domingo ProvinceSanto Domingo
NUMBER OF ROOMS
300
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Claim Your Listing Frequently Asked Questions about Renaissance Santo Domingo Jaragua Hotel & Casino
Which popular attractions are close to Renaissance Santo Domingo Jaragua Hotel & Casino?
Nearby attractions include El Obelisco (0.4 miles), Palacio de Bellas Artes (0.6 miles), and Casino Napolitano (0.6 miles).
What are some of the property amenities at Renaissance Santo Domingo Jaragua Hotel & Casino?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Renaissance Santo Domingo Jaragua Hotel & Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Renaissance Santo Domingo Jaragua Hotel & Casino?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Renaissance Santo Domingo Jaragua Hotel & Casino?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Renaissance Santo Domingo Jaragua Hotel & Casino?
Conveniently located restaurants include Pearl Urban Lounge, El Conuco, and Hermanos Villar.
Are there opportunities to exercise at Renaissance Santo Domingo Jaragua Hotel & Casino?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Renaissance Santo Domingo Jaragua Hotel & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Santo Domingo Jaragua Hotel & Casino offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Renaissance Santo Domingo Jaragua Hotel & Casino?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Renaissance Santo Domingo Jaragua Hotel & Casino?
Many travelers enjoy visiting Alcázar de Colón (3.5 miles), Parque Colón (1.3 miles), and Panteon Nacional (1.4 miles).