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Barcelo Santo Domingo

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1,086 Reviews from our TripAdvisor Community

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Showing 386: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

Manuel did everything for check in and that's and it was 25 minute wait.We had a good bellman for luggage. The room was at first mistakenly two beds then they changed us to a single queen sized bed but the room for a handicap room so all the amenities where lower and inconvenient. Remote control for tv didn't work either.... More 

Helpful?
Thank Sinclair S
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

We chose the Salon Fiesta hall for our wedding reception! It was absolutely beautiful besides the fact that my wedding decorator is THE BEST in Santo Domingo...The day of the wedding we checked in at 12:30 noon, the package included 2 rooms (one for the bride and her bridesmaids and one for the groom and his friends, father, etc.) We... More 

Helpful?
Thank Pamela O
BarceloSantoDomingo, Channel Manager at Barcelo Santo Domingo, responded to this review

Dear Pamela, Thanks for making our hotel part of such an important event for you and your husband. We are pleased to know that our customers enjoy our facilities for personal important events. We will extend your congratulations to our staff, especially to Ramon Caro. Similarly, we are glad that you enjoyed a beautiful evening and a memorable experience. We... More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

I was at the Barcelo only to dine after a Santo Domingo excursion. The food was amazing! The neighborhood not so great. It did not look safe at all. The residents seem very rude. They will not greet or smile at you. It felt very uncomfortable. The Barcelo staff also seem a bit standoffish. I would not ever stay there.

Helpful?
Thank leroEEE
New Jersey, NJ
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed for one night. Room was beautiful on 8th floor with great views of the city. Pool was beautiful, clean and you had plenty of pool chairs. Jacuzzi was not working. Club premium lounge upstairs is great. Outdoor jacuzzi plus sodas, water, beer and wine included. Did not use any of the dining services. Food from pool bar was... More 

Helpful?
Thank goodfriends3
BarceloSantoDomingo, Channel Manager at Barcelo Santo Domingo, responded to this review

Dear Guest, We are very pleased that you had the opportunity to enjoy our services in the Premium Club. It is very important for us to know that our customers have had this kind of experience, so we strive hard to provide our customers the best. We hope you can visit the near future. Best regards, Ana Carolina Gómez More 

Boston, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Everything, every single detail is excellent. Food,room,pool, services,clean,quiet,save,staff,parking,fancy,decoration( love it),at the 9 floor jacuzzi and view 😍👌🏼, when im at this hotel i feel relax is the most important for me.,and the spa ulalaaa💆🏼love it. .... Is my 2 vacation here!! And i will come back!!

Helpful?
Thank mayelin_cordero
BarceloSantoDomingo, Channel Manager at Barcelo Santo Domingo, responded to this review

Dear Mayelin, Thank you for your kind review. We are pleased to know that you have enjoyed our facilities and attention. Our main goal is that our customers feel welcome at all times and in all our venues. We would like to continue counting on your loyalty to our facilities. Best regards, Ana Carolina Gómez More 

Boca Raton, Florida
1 review
1 of 5 stars Reviewed 4 weeks ago

I booked online via expedia and forgot to include the room with internet and it wouldn't allow me to add a guest as i had only booked air for myself - I did however include her name in the registration as well as request a room with two beds smoking. I then called both the hotel direct as well as... More 

Helpful?
Thank ugoigo90
Florida
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for 5 days and had a wedding rehearsal dinner. Everything went great. Staff is friendly and accommodating....from Anderson that made sure the rehearsal dinner was perfect to Sr Mendoza, Erica, Ramon, Fabiola and Maria at pool bar. There were others at front desk but their name escapes me. Pool was great, breakfast buffet delicious. In my... More 

Helpful?
Thank bilarlmon
BarceloSantoDomingo, Channel Manager at Barcelo Santo Domingo, responded to this review

Dear traveler: Thanks for making our hotel part of such an important event for you and your family. We are pleased to know that our customers enjoy our facilities for personal important events. We will extend your congratulations to our staff. Similarly, we are glad that you enjoyed a beautiful evening and a memorable experience. We hope you can visit... More 

West Orange, New Jersey
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

In Barcelo hotel Santo Domingo the service is Amazing, specially the doorman Edgar Metivier he's the best Employee He took care of me on every details. I enjoyed my stay... Thanks again to Edgar Metivier at Barcelo Hotel in Santo Domingo, DR.

Helpful?
Thank uzly
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Fabiola is awesome at the pool bar, she is quick, efficient and extremely sweet. She waited on us the entire time, and gave us whatever we needed. The drinks were great, strong, and good prices. The hotel is clean and the entire staff is nice. We also went to the Japanese restaurant Kyoto and was waiting on by Rafael he... More 

Helpful?
Thank Mariah K
BarceloSantoDomingo, Channel Manager at Barcelo Santo Domingo, responded to this review

Dear Mariah: Thank you for your kind review. We are glad to know that you enjoyed your stay at our property and also that you had a pleasant time in the pool area. It is a great satisfaction for us that our customers enjoy our facilities. Hope you have the opportunity to visit us again. Best regards, Tiara de la... More 

2 reviews
3 of 5 stars Reviewed July 14, 2016

Many different things went wrong in our 6 day stay. To begin with, we were told by phone that the "full board" package included breakfast, lunch and dinner with free local drinks. Nonetheless, we only enjoyed the meals during buffet hours and we didn't have any free drinks at all, whether they were alcoholic or not. During our first few... More 

Helpful?
Thank Jose R
BarceloSantoDomingo, Channel Manager at Barcelo Santo Domingo, responded to this review

Dear Jose: We apologize for the distorted information you obtained during your stay. Indeed, the full board includes breakfast, lunch and dinner in our buffet restaurant, however free local calls only is included in the Premium Club services. Similarly, national drinks are included at specific times in the Club Premium lounge. We regret that there were not explained properly or... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry

Additional Information about Barcelo Santo Domingo

Address: Maximo Gomez-Esq 27 de Febrero, Santo Domingo 1915, Dominican Republic (Formerly Barcelo Lina)
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $116 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Barcelo Santo Domingo 3.5*
Number of rooms: 217
Reservation Options:
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Also Known As:
Barcelo Santo Domingo Hotel Santo Domingo
Barcelo Hotel Lina
Hotel Lina Santo Domingo
Hotel Style:
#5 Casino Hotel in Santo Domingo
#13 Business Hotel in Santo Domingo
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