Avenida Maximo Gomez Esquina 27 de Febrero, Santo Domingo 10203 Dominican Republic
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What is Travelers’ Choice Best of the Best?
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Barcelo Santo Domingo
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#10 of 119 in Santo Domingo
Location
4.3
Cleanliness
4.3
Service
4.2
Value
4.1
2022 Travelers' Choice Best of the Best
Finding an ideal charming all-inclusive resort in Santo Domingo does not have to be difficult. Welcome to Barcelo Santo Domingo, a nice option for travelers like you.
Guest rooms offer a flat screen TV, a minibar, and air conditioning, and Barcelo Santo Domingo makes getting online easy as free internet access is available.
You can also take advantage of some of the amenities offered by the all-inclusive resort, including a 24 hour front desk, room service, and a rooftop terrace. In addition, guests can enjoy a pool and a poolside bar during their visit. As an added convenience, there is free parking available to guests.
Given the close proximity of popular landmarks, such as Malecón (1.5 mi) and Alcazar de Colon (1.8 mi), guests of Barcelo Santo Domingo Hotel can easily experience some of Santo Domingo's most well known attractions.
While you’re here, be sure to check out some of the Italian restaurants, including La Cassina, Laurel Food and Wine, and Pat'e Palo European Brasserie, all of which are a short distance from Barcelo Santo Domingo Hotel.
During your visit, be sure to check out popular attractions like National Pantheon (Pantheon Nacional) (1.2 mi), National Palace (1.0 mi), and Parque Independencia (1.1 mi), which are all within walking distance of the all-inclusive resort.
Barcelo Santo Domingo puts the best of Santo Domingo at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Babysitting
Children Activities (Kid / Family Friendly)
Valet parking
Wifi
Paid wifi
Hot tub
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Massage
Salon
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Green
Languages Spoken
English, Spanish
Location
Full view
63Somewhat walkable
Grade: 63 out of 100
49Restaurantswithin 0.75 miles
17Attractionswithin 0.75 miles
Contact
Avenida Maximo Gomez Esquina 27 de Febrero, Santo Domingo 10203 Dominican Republic
Getting there
Rental CarsSee rental cars from $28/day
2485Reviews32Q+A100Room tips
Reviews
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Most Recent
I was very pleased with the accommodations and services provided by this Hotel. Upon arrival, I was immediately greeted by a staff member named Aurelio Alcala who proceeded to help me with my luggage. Aurelio was extremely polite ,welcoming and bilingual ; which helps a great deal when traveling abroad! He's an asset to the company. Upon checking in I was assisted by a nice young lady who's name I could not pronounce but advised me to call her Cruz, she made the check-in process an easy and smooth process! Bautista Romero was another great staff member who assisted me with my luggage upon departure. The hotel is attached to a casino and there's a pool, jacuzzi, and bar to keep you busy! Only issue, the noise from all the motorcycles and cars can get a bit annoying. Besides that, would highly recommend!…
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Hotel Barceló Santo Domingo, Otros at Barcelo Santo Domingo
Responded 2 days ago
Dear Mr Tonyhandsome1, Thank you for the beautiful review that she shared after her recent visit to our Hotel Barceló Santo Domingo. We are delighted to know that we have managed to exceed your expectations in terms of the service received. We will pass on your comments to the team members. Once again we thank you for your kind opinion, we look forward to your next visit. Sincerely, Hotel Barcelo Santo Domingo
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Hotel's Favorite
Absolutely beautiful hotel! The reception staff was kind and gracious. The front desk clerk, check in was fast and accurate. The room was spacious and clean. The overall experience was amazing. I would recommend this hotel for your stay in Santo Domingo
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Date of stay: March 2022Trip type: Traveled
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Response from Hotel Barceló Santo Domingo, Otros at Barcelo Santo Domingo
Responded Apr 8, 2022
Dear Mrs. 138margaritar, Thank you for the beautiful review you shared of our Hotel Barceló Santo Domingo, we are delighted to read that we were able to meet your expectations. It is a pleasure a pleasure for us! We hope to be able to serve you again soon. Sincerely, Hotel Barcelo Santo Domingo
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The employees make this a great place to stay. Super thanks to Aurelio Alcala. Above and beyond service. Ask him for help and he goes the extra mile. The pool is amazing and one employee seems to work in every department in the hotel. Big smile wherever she goes. Big thanks to Eduvi Munoz. She is absolutely amazing!
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Date of stay: June 2022Trip type: Traveled
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Response from Hotel Barceló Santo Domingo, Otros at Barcelo Santo Domingo
Responded 2 days ago
Dear Mr. RomanSaint21, Thank you for the beautiful review that she shared after her recent visit to our Hotel Barceló Santo Domingo. We are delighted to know that we have managed to exceed your expectations in terms of the service received. We will pass on your comments to the team members. Once again we thank you for your kind opinion, we look forward to your next visit. Sincerely, Hotel Barcelo Santo Domingo
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The experience by the pool and the food was good, the service could be better from Angelina Santana, who doesn’t know what customer service is, who was very disrespectful ignoring guests being unhelpful with her colleagues. By the other hand I want to recognize that Mr. Wagner and Celsy tried to do their best the entire stay!
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Date of stay: April 2022Trip type: Traveled
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Response from Hotel Barceló Santo Domingo, Otros at Barcelo Santo Domingo
Responded May 3, 2022
Dear Mrs. Fanny A, We would like to thank you for choosing our Barceló Santo Domingo hotel, as well as for taking the time to comment on your experience with us. We are disappointed to read your comments about the service you received in our restaurant during your stay with us. Above all, because your comments do not reflect the usual standard of service that we strive to ensure our guests. However, you can be sure that your opinion will be shared with our head of department to inform you about this situation and to act accordingly. Thank you once again for choosing us and for your constructive criticism, we hope to have the opportunity to serve you again in the future and to have the opportunity to exceed your expectations. Sincerely, Barceló Santo Domingo Hotel
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One of the strangest experience I’ve ever had. I’m very frequent traveler, and it was strange. From the beginning of check in - they couldn’t find my booking (booked through Barceló site). When they give me very bad room. 1st floor, end of corridor, probably windows not opened for a long time. Very bad smell. They refused to show me other rooms but finally gave one on the 2nd floor. 1st night at 2am person walks in w luggage - hotel had double booked my room… 2nd night, 1:30am, I am a sleep, I get phone call from reception, they say, that security has told, that he just saw me walking upstairs with someone (never took anyone int my room) and now I have guest in my room and I have to pay extra… Ended up in the reception talking to security guy who never admitted his mistake nor apologized properly. They promised lounge access for these mistakes - it never happened. Then they couldn’t fix Internet in my room for 2 days and they send me to the 3rd room in 6 days for last night … it was much better room - but in internet still didn’t work… needed to do all My work down in the lobby… Good things after complaints: airport hotel shuttle was comfortable, which I really suggest if you are 1st time in SD and don’t speak Spanish (2nd RIDE use Uber or taxi already). Buffet in the hotel Is decent if you are in hurry. Breakfast is nothing remarkable. For the level of hotel - more than average pool and gym!!!…
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Date of stay: April 2022Trip type: Traveled
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Response from Hotel Barceló Santo Domingo, Otros at Barcelo Santo Domingo
Responded May 3, 2022
Dear 274indrekt, We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Santo Domingo hotel, our guests' feedback is of utmost importance to always ensure our demanding standards of service, please accept our sincere apologies for any inconsistency you may have experienced during your stay. We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. We genuinely appreciate the time you took out of your day to inform us of the inconvenient you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Sincerely, Barcelo Santo Domingo Hotel
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I recently visited Hotel Barcelo Santo Domingo and I had a great experience. The food was excellent, the room very clean and comfortable but most of all the staff is amazing. I want to highlight the service provided by the guys at the entrance( Mr. Bautista and others), they were very friendly and professional at the same time; in addition, the girls at the restaurant are so nice and worked very hard to make all people at the restaurant feel special. I want to congratulate Daneiva Belén, the lady at the front desk for going beyond her ditties to solve a misunderstanding caused by other party involved in my reservation. Ms. Belén is just one of a kind!
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
Room Tip: They offer a good deal when reserving a room and breakfast included.
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Response from Hotel Barceló Santo Domingo, Otros at Barcelo Santo Domingo
Responded Mar 11, 2022
Estimada Sra. Victoria M Gracias por la hermosa reseña que compartió luego de su reciente visita a nuestro Hotel Barceló Santo Domingo. Estamos encantados de saber que hemos logrado superar sus expectativas en lo que respecta al servicio recibido. Transmitiremos sus comentarios a los miembros del equipo. Una vez más le agradecemos su amable opinión, esperamos su próxima visita. Atentamente, Hotel Barceló Santo Domingo
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Moises Peldomo Thank you very much for your personalized services thank you for making this holiday with my wife a great experience in your hotel. My wife and I will check in today I hope to see you again.
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Date of stay: February 2022
Cleanliness
Service
Sleep Quality
Helpful
Response from Hotel Barceló Santo Domingo, Otros at Barcelo Santo Domingo
Responded Feb 10, 2022
Dear Mr. V6618VXandersons, Thank you for the beautiful review you shared after your recent visit to our Hotel Barceló Santo Domingo. We are delighted to know that we have managed to exceed your expectations regarding the service received in our buffet restaurant B-Delicious. We will pass on your comments to the team members. Once again we thank you for your kind opinion, we look forward to your next visit. Sincerely, Hotel Barcelo Santo Domingo
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Moisés was excellent and super attentive. Stay was just what I needed. A place to rest. Bed was comfortable and breakfast made-to-order as usual. I always stay here and will continue to do so in the future when needed.
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Date of stay: February 2022Trip type: Traveled
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Response from Hotel Barceló Santo Domingo, Otros at Barcelo Santo Domingo
Responded Feb 10, 2022
Dear Mr. luisvalbuena, Thank you for the beautiful review that you shared after your recent visit to our Hotel Barceló Santo Domingo, we are delighted to read that we were able to meet her expectations. It has been a pleasure for us! We hope to serve you again soon. Sincerely, Hotel Barcelo Santo Domingo
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A great experience. Good facilities and very well located Exceptional treatment and collaboration by Senoritas Esther Castillo and Leidy de la Rosa at Premium Level as well as the waitress Senora Addy Leon. These types of people are what make you want to return to this hotel soon.
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Date of stay: December 2021
Rooms
Service
Sleep Quality
Room Tip: All rooms are comfortable
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Helpful
Response from Hotel Barceló Santo Domingo, Otros at Barcelo Santo Domingo
Responded Jan 11, 2022
Dear Mr.AM, We would like to thank you for the lovely review you have shared after your recent visit to our Barceló hotel and we are delighted to read that we were able to meet your expectations. Thank you for your kind comments regarding the service you received from our team members, we will be sure to share your kind words, we know it will mean a lot to them. Once again, we thank you for this wonderful review, it has been a pleasure for us to and we look forward to serving you again soon. Sincerely, Hotel Barceló Santo Domingo
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I was at Barcelo Santo Domingo in September for the first. The staff were so great that I came this November. This time I had to leave a review because of this doorman named Aurelio Alcala. He was great, just like the rest the staff. He definitely stood out and I want everyone to know how great and serious he take his job. Great staffs
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Date of stay: November 2021Trip type: Traveled
Helpful
Response from Hotel Barceló Santo Domingo, Otros at Barcelo Santo Domingo
Responded Nov 29, 2021
Dear Mr. Rob2024, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Barceló Santo Domingo Hotel
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PRICE RANGE
$86 - $99 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo santo domingo hotel santo domingo, barcelo hotel lina, hotel lina santo domingo
FORMERLY KNOWN AS
Barcelo Lina
LOCATION
CaribbeanDominican RepublicSanto Domingo ProvinceSanto Domingo
NUMBER OF ROOMS
216
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Claim Your Listing Frequently Asked Questions about Barcelo Santo Domingo
Which popular attractions are close to Barcelo Santo Domingo?
Nearby attractions include Aquamundo Sambil Santo Domingo (0.5 miles), Sambil Santo Domingo (0.5 miles), and Arturo Fuente Cigar Club (0.7 miles).
What are some of the property amenities at Barcelo Santo Domingo?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Barcelo Santo Domingo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barcelo Santo Domingo?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Barcelo Santo Domingo?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Barcelo Santo Domingo?
Conveniently located restaurants include Cappuccino Restaurante, El Gallego, and Kyoto Restaurant.
Are there opportunities to exercise at Barcelo Santo Domingo?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Barcelo Santo Domingo have airport transportation?
Yes, Barcelo Santo Domingo offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Barcelo Santo Domingo?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Barcelo Santo Domingo?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Barcelo Santo Domingo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.