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365 George Washington Avenue, Santo Domingo 10205 Dominican Republic
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Traveler (1073)
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Panoramas (52)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#4 of 127 hotels in Santo Domingo
Location
4.6
Cleanliness
4.7
Service
4.7
Value
4.5
Travelers' Choice
Whether traveling for business, vacation, or discovery, experience an ocean view getaway like no other when you visit Sheraton Santo Domingo. Only 27km from the SDQ International Airport, our Santo Domingo hotel is ideally positioned mere minutes away from the most popular restaurants, nightclubs, and historic destinations around the city's main avenues. Once you check in, you can relax and enjoy well-designed and thoughtful amenities including in-room coffee makers, workstations, and luxurious bedding; or, pay a visit to our hotel's on-site restaurants to enjoy vibrant local flavors or sip a handcrafted cocktail while lounging by our pool.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Poolside bar
Patio
Kids stay free
Kids pool
Valet parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Outdoor dining area
Snack bar
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business center
Salon
Solarium
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Sun loungers / beach chairs
Sun terrace
ATM on site
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
VIP room facilities
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
Languages Spoken
English, Spanish
Hotel links
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3811Reviews57Q+A100Room tips
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Most Recent
Douglas C wrote a review Mar 16
Santiago, Chile3 contributions
Great experience start to finish! Very impressed with Felix. He was extremely helpful and friendly as we got settled into our room! Great amenities and location. Will absolutely stay here again if we’re in Santo Domingo.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jonathan Quailey, Atención al huésped/Recepción at Sheraton Santo Domingo Hotel
Responded 3 days ago
Dear douglasc87 We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Grace B wrote a review Mar 16
1 contribution
Great pool service ! I had some issues with the third party service but the front desk was more than understanding and everything ended up working out. The bar at the pool is phenomenal and I recommend their Piña Coladas
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jonathan Quailey, Atención al huésped/Recepción at Sheraton Santo Domingo Hotel
Responded 3 days ago
Dear graceZ5700K We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David wrote a review Mar 15
Merida, Mexico2 contributions
Francis is the best of this hotel - very kind to assist at any request at the restaurant / bar - He and his crew - Maximo / Carmen / Pablo / Michael / Melania - will definitely come back A they make you feel at home, it is a putty that hotel bar closes 11 pm - whaaaat ?
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Date of stay: March 2023Trip type: Traveled on business
Room Tip: Watch about with the timing on your transit schedule - traffic is something to consider
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jonathan Quailey, Atención al huésped/Recepción at Sheraton Santo Domingo Hotel
Responded 3 days ago
Dear yellowgti98 We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
scotdoc2015 wrote a review Mar 11
Birmingham, United Kingdom173 contributions69 helpful votes
Good friendly check in. Was expecting an ocean view but ended up getting a partial view room. Disappointed. Free 1 drink voucher from inhouse bar. Breakfast is about USD 25 but extremely fresh, delicious, good variety and choice. It leaves you filled up till the evening. Requires renovation and restoration in rooms, just like the entrance area which is highly modern and decorated. Bathroom very small, with bath height restricted to < 5'8". iPhone friendly charging/ plug in device. About 40 min walk to old city No BBC on TV channel. Mostly Spanish language channels. Needs more English speaking staff.
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Date of stay: February 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: Book directly with hotel to increase your chances of a good ocean view room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jonathan Quailey, Atención al huésped/Recepción at Sheraton Santo Domingo Hotel
Responded 1 week ago
Dear scotdoc2015 We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vilma R wrote a review Mar 7
3 contributions
nelson and argenis are excellent. the best of the best. excellent customer service. theyre always keep asking if we need anything. they are number one. they are always concern about the customer. they always work with smile in their face. congrats Sheraton for yours excellent employees
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jonathan Quailey, Atención al huésped/Recepción at Sheraton Santo Domingo Hotel
Responded 1 week ago
Dear 692vilmar We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jorge P wrote a review Mar 5
7 contributions
The only positive review for this hotel I have is that it has a very good breakfast. Staff are also very friendly. Rooms are outdated. My shower only ran very hot water nothing in between maintenance could not do anything about it that day. Some air conditioners are hit or miss I have been in some rooms that the ac works perfect but most of them just blow hot air and some have motion sensors which make no sense because when you are sleeping they shut off and you have to move to get it back on. So my biggest problem I have with this hotel is the constant loud and annoying conversations that house keeping and other staff have with each other in the hallways all day long. You could hear everything they speak because the doors are not soundproof. I understand they have to clean rooms and do their job but it seems that they dont understand that they must respect that many guest are in their rooms resting and should stop yelling and laughing very loud. I have taken this complaint to the manager many times now but nothing has been done about it. By the way I am a pilot and I stay at this hotel because my company picked this hotel but with the many about the hallway noise we may start looking at other options.
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jonathan Quailey, Atención al huésped/Recepción at Sheraton Santo Domingo Hotel
Responded 2 weeks ago
Dear Jorge P We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gruyeresuisse wrote a review Feb 2023
switzerland96 contributions79 helpful votes
I checked in the next door Renaissance only to SPRINT out and go to the Sheraton after their arrogant treatment. The room was clean, albeit old. Good breakfast and overall, all staff I met in 3 days were extremely nice and cordial. Room spacious and a good nbights' sleep. White towels. Would stay again.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jonathan Quailey, Atención al huésped/Recepción at Sheraton Santo Domingo Hotel
Responded 2 weeks ago
Dear gruyeresuisse We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nell B wrote a review Feb 2023
1 contribution
The hotel was great. A wonderful respite after a less than stellar stay at a non-marriott property. We will definitely stuck to the brands we know and love moving forward. Rooms were clean. Staff pleasant. Wonderful service from the valet and car service. Juan was amazing.
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jonathan Quailey, Atención al huésped/Recepción at Sheraton Santo Domingo Hotel
Responded 2 weeks ago
Dear NellB25 We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paul Vockenhuber wrote a review Feb 2023
Breitenfurt bei Wien, Austria383 contributions246 helpful votes
International standard, everything is there what you can expect. Great view of the sea and the city. Very useful is the food and drink in the lounge, at extra charge. Supermarket and pharmacy nearby. The malecon is very loud, even at night, due to the constant traffic chaos. Negative: the public area is cooled down to 19 degrees, much too cold. Unfortunately, there is no way to separate the rubbish properly
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jonathan Quailey, Atención al huésped/Recepción at Sheraton Santo Domingo Hotel
Responded 3 weeks ago
Dear Bauls-Beisl We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jose N wrote a review Feb 2023
The Villages, Florida3 contributions
Great hotel to do business in the Dominican Republic. Highly professional staff, excellent food, comfortable rooms at good rates. Thank you for the usual attention from Joseiny, Francis, Andres, Carmen, and the rest of the staff. Always excellent!
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jonathan Quailey, Atención al huésped/Recepción at Sheraton Santo Domingo Hotel
Responded 3 weeks ago
Dear Ventura19836791012 We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$128 - $229 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia santo domingo hotel santo domingo, santo domingo melia, sol melia santo domingo
FORMERLY KNOWN AS
Melia Santo Domingo
LOCATION
CaribbeanDominican RepublicSanto Domingo ProvinceSanto DomingoZona Colonial
NUMBER OF ROOMS
248
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SHERATON SANTO DOMINGO HOTEL $126 ($̶2̶0̶6̶) - Updated 2023 Prices & Resort Reviews - Dominican Republic

Frequently Asked Questions about Sheraton Santo Domingo Hotel
Which popular attractions are close to Sheraton Santo Domingo Hotel?
Nearby attractions include Palacio National (0.7 miles), Parque Independencia (0.7 miles), and El Obelisco (0.3 miles).
What are some of the property amenities at Sheraton Santo Domingo Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness center.
Which room amenities are available at Sheraton Santo Domingo Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Santo Domingo Hotel?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at Sheraton Santo Domingo Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sheraton Santo Domingo Hotel?
Conveniently located restaurants include El Conuco, Adrian Tropical, and Café Casabe Restaurant.
Are there opportunities to exercise at Sheraton Santo Domingo Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Sheraton Santo Domingo Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Santo Domingo Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Santo Domingo Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Sheraton Santo Domingo Hotel?
The staff speaks multiple languages, including English and Spanish.