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Sheraton Santo Domingo Hotel

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365 George Washington Avenue, Santo Domingo 10205 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Santo Domingo Hotel
Updated 07/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 110 hotels in Santo Domingo
Location
Cleanliness
Service
Value
Travelers' Choice
Sheraton Santo Domingo Hotel is a world-class hotel in Santa Domingo, Dominican Republic set in the heart of the city and offering spectacular views of the Caribbean Sea. We are just two kilometers from the city center, within walking distance of Colonial City, and 35 minutes from Las Américas International Airport. Our hotel features 245 rooms and suites with breathtaking ocean views, catering and function space for up to 1000 people, gym, casino and world-class dining with 24-hour room service.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Poolside bar
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Car hire
Valet parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Business Center with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business center
Solarium
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Sun terrace
ATM on site
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Additional bathroom
Desk
Minibar
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
VIP room facilities
Bottled water
Clothes rack
Iron
Refrigerator
Flatscreen TV
On-demand movies
iPod docking station
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
Languages Spoken
English, Spanish
Hotel links
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3646Reviews55Q+A100Room tips
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Popular mentions
JoseJdadyrow wrote a review Oct 24
Punta Cana, Dominican Republic1 contribution
Nice stay. Very professional check in. Receptionist were aware of our arrival, explained every asoect of our reservation. Offered their loyalty program which we accepted Room was well prepared and clean!!
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Diana Tosato, Director General at Sheraton Santo Domingo Hotel
Responded 2 days ago
Dear JoseJdadyrow, We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,
Read more
Kathleen wrote a review Oct 21
Loveland, Ohio4 contributions
Francis , Raul y Pablo we’re a great team serving us dinner and drinks. They made us not want to leave we were having such a great time. They were generous with special appetizers and quick service on drink refills! We will be back on our next visit!
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Date of stay: October 2021Trip type: Traveled with friends
Helpful
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Response from Diana Tosato, Director General at Sheraton Santo Domingo Hotel
Responded 6 days ago
Dear Elastomom, We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,
Read more
Lee wrote a review Oct 17
1 contribution
Felix, part of the front desk crew, was amazing and gave us great advice for transportation and restaurants to visit. There may be better places to stay for convenience, luxury, and restaurants, but the hos[itality here is unrivaled.
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Date of stay: October 2021
Value
Location
Service
Helpful
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Response from Diana Tosato, Director General at Sheraton Santo Domingo Hotel
Responded 1 week ago
Dear djezlee, We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,
Read more
Chris G wrote a review Oct 13
Hobe Sound, Florida1 contribution
Stayed at the Sheraton hotel this weekend. Awesome service from the pool team. Thanks Francis, Emiliano, Juan and Rossy. The hotel pool and bar is excellent. Great service great atmosphere great food.
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Date of stay: October 2021Trip type: Traveled on business
Helpful
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Response from Diana Tosato, General Manager at Sheraton Santo Domingo Hotel
Responded 1 week ago
Dear cdg09, We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,
Read more
James B wrote a review Oct 3
Muskogee, Oklahoma145 contributions22 helpful votes
+1
Excellent service and amenities. If you want to party all night drink yourself into a stupor, go to Punta Cana or Sosua. If you want quiet, relaxing, enjoyable visit come to the Sheraton Santo Domingo. Beautiful views across George Washington Ave. The Malecon is a fantastic place to walk and enjoy the ocean breeze. Many places nearby with fantastic food. Cafe Casabe inside Sheraton has incredible breakfast buffet, make sure to get a rate that includes it. Uber is the best way to get around reasonably. Download app, setup account, easy use. Many excellent stores and shops in Santo Domingo and Zona Colonial (The Old City) Excellent modern grocery stores, well stocked and reasonably priced. Nearest beach is an hour away, La Romana or Dominicus about 2, but, worth the trip. Santo Domingo is a much better place to base your stay. I highly recommend the Sheraton. Astarte, Benjamin, and Raymundo are a few of the excellent people who will take care of you.
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Date of stay: September 2021Trip type: Traveled solo
Room Tip: Santo Domingo is a city of 3.5 million people. Extreme contrasts, Stunning wealth beauty and...
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1 Helpful vote
Helpful
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Response from Diana Tosato, General Manager at Sheraton Santo Domingo Hotel
Responded 3 weeks ago
Dear buckyyohare2, We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,
Read more
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PRICE RANGE
$103 - $194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia santo domingo hotel santo domingo, santo domingo melia, sol melia santo domingo
FORMERLY KNOWN AS
Melia Santo Domingo
LOCATION
CaribbeanDominican RepublicSanto Domingo ProvinceSanto DomingoZona Colonial
NUMBER OF ROOMS
248
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Frequently Asked Questions about Sheraton Santo Domingo Hotel
Which popular attractions are close to Sheraton Santo Domingo Hotel?
Nearby attractions include Palacio National (0.7 miles), Parque Independencia (0.7 miles), and El Obelisco (0.3 miles).
What are some of the property amenities at Sheraton Santo Domingo Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness center.
Which room amenities are available at Sheraton Santo Domingo Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Santo Domingo Hotel?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at Sheraton Santo Domingo Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sheraton Santo Domingo Hotel?
Conveniently located restaurants include El Conuco, Adrian Tropical, and Hermanos Villar.
Are there opportunities to exercise at Sheraton Santo Domingo Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Sheraton Santo Domingo Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Santo Domingo Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Santo Domingo Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Sheraton Santo Domingo Hotel?
The staff speaks multiple languages, including English and Spanish.