We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
After a Terrible check in experience. The morning manager and staff were extremely accommodating.
The front desk manager Jose Raul turned my negative feelings into a very positive. He offered us breakfast at no cost.
When we arrived at breakfast noel took charge and made...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Great staff I sure will be back here
From front desk to room service, restaurant , pool bar best service Ever,
I do recommend Sheraton +++++
& super nice view, from the restaurant Noel and Benjamin, Abel was very helpful with our luggage and helped...More
Thank A TripAdvisor Member
Response from Diana T, Guest Relations Manager at Sheraton Santo DomingoResponded yesterday
First of all we would like to thank for honoring us with your visit and for sharing such an excellent review regarding our services. This will help us work more as a team and provide an even better service to our customers.
This week I had the pleasure of coming to Santo Domingo from Vancouver Canada for a 2 day workshop at a client site. After 2 nights at a different hotel we found the Sheraton as we wanted a nicer pool to spend a few days...More
A co-worker and myself stayed at the Sheraton in Santo Domingo for a work trip. The hotel is great but the service at the cafe Casabe restaurant really made the experience. All of the staff are so friendly and helpful. Noel our server made us...More
great service from all i have encountered. special thank to Noel, Rosonno, Ramon, Andres, Dorionny,Wendy and Carmen of the dining staff. Since the moment i arrived it has been a very pleasant experience.More
Response from Diana T, Guest Relations Manager at Sheraton Santo DomingoResponded 2 days ago
Thank you very much for sharing you experience at Sheraton Santo Domingo and honoring us with your visit. Your feedback is very important to us and is always very well taken.
Our Casabe restaurant staff as you mentioned in your review is know...More
$111 - $184 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Casino Hotel in Santo Domingo
#2 Business Hotel in Santo Domingo
#2 Family Hotel in Santo Domingo
#3 Romantic Hotel in Santo Domingo
#5 Luxury Hotel in Santo Domingo
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Orbitz, Booking.com, TripOnline SA, Cancelon, Agoda, Travelocity, Hotwire, HotelsforEveryone, Evoline ltd, HotelQuickly and getaroom.com so you can book your Sheraton Santo Domingo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
yes there are restrictions....that was my only complaint about staying by the malecon/George Washington ave.....no extra guest....if you have a guest,they will charge a service fee of $$50.00$$....i never saw a sign posted... More
yes there are restrictions....that was my only complaint about staying by the malecon/George Washington ave.....no extra guest....if you have a guest,they will charge a service fee of $$50.00$$....i never saw a sign posted about it,I would ask.
Are you sure you want to delete this answer?
"My view wasn't great - although I was "upgraded" from the 3rd to the 5th floor, I still looked..."