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Garraway Hotel

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45 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Fairbanks, Alaska
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed February 4, 2013

We were forced to stay here during a travel delay due to a cancelled flight, it was one of the only hotels which would accept the airlines voucher. While the hotel itself was OK, I have no idea why anyone would actually pick it given the other choices. It's right downtown next to the cruise ship dock. It's very busy,... More 

Helpful?
5 Thank AKGirl1883
pestaina, Manager at Garraway Hotel, responded to this review

We re happy that you stayed with us and apologise for the noise which is caused by the traffic outside depending on the level of activity in the country. We would have been happy to move you to another room which we usually do to accommodate guests for their satisfaction and comfort. Our location is very strategic and all our... More 

Chaguanas, Caroni, Trinidad and Tobago
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed January 23, 2013

Dominica unfortunately does not have any modern design hotels, Garraway is in the top 5 best on the island. Difficult to keep the noise from the city out of your room. Requires better maintenance. The hot water is lukewarm, but the cold is cold. Having stayed all over Roseau, it's a toss up really when it comes to accommodations. I... More 

Helpful?
2 Thank Ttman A
pestaina, Manager at Garraway Hotel, responded to this review

Thanks for staying with us. You will be happy to know that our wifi service is now operating perfectly so we apologise for the hiccup you encountered during your stay as it was just being tested at the time. We would have gladly moved you to a room away from the traffic ton ensuern that you were insulated from the... More 

Toulouse, France
Level Contributor
163 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed November 24, 2012

More of a business hotel than tourist, rooms are large and modern with fridge & kettle and most have a sea view. Good for sunsets, but you may wake up with a multi storey cruise ship outside your window as the dock is on the opposite side of the road. The staff were helpfull, I had not heard good things... More 

Helpful?
2 Thank TravelTrax1
pestaina, Manager at Garraway Hotel, responded to this review

Thanks for your observations about our hotel which does cater for both the business and leisure visitor. We do not have a swimming pool but since we are so centrally located and pride ourselves on being the Nature Island of the Caribbean, we feel that most people love to enjoy our natural rivers, sulphur spas and beaches. We are able... More 

Bridgetown, Barbados
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 7, 2012

The Garraway hotel enjoys a prime location on the Roseau waterfront offering gorgeous sunset views from its West facing aspect. It's clean and the rooms are spacious; bathrooms are OK but could use an upgrade -however the towels were quite new when I stayed recently which was a positive. The front desk is usually very helpful and the restaurant staff... More 

Helpful?
2 Thank BigBananaMgt
pestaina, Manager at Garraway Hotel, responded to this review

Thanks much for your response. While we do not yet have access to wifi we offer internet access in all rooms free of cost but are considering wifi access in the short term. We greatly appreciate your comments which have been very helpful and will convey your kind comments about our staff accordingly. We hope that our services will be... More 

St. Thomas, U.S. Virgin Islands
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed December 21, 2011

November 2011. Our departing flight from Dominica was cancelled, and American Eagle sent us all back to Roseau to spend the night. We were sent to the Garraway Hotel. We all looked forward to some cocktails and dinner there, and a good night's sleep before returning to the airport early the next morning. The Garraway was busy; the young men... More 

Helpful?
3 Thank IslandDelight
pestaina, Owner at Garraway Hotel, responded to this review

Thanks for your review which has enabled us to investigate the concerns raised. We first of all wish to apologise for the shortcomings which you identified. We are grateful for your observations and have taken steps to ensure that the issues raised have been dealt with so that these do not recur. With best wishes for a Happy New Year!... More 

Travelers are raving about these Roseau hotels

Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed November 20, 2011

Ideally located on the waterfront, this hotel is too pricey for the level of service it gives. There is no wifi which was a major inconvenience to a business traveler. The room I was in was exceptionally spacious with a kettle and refrigerator, however there was no coffee or tea provided. There is much room for improvement if one has... More 

Helpful?
Thank aajean32
pestaina, Owner at Garraway Hotel, responded to this review

Thanks for your review of the hotel. We can always work with you on pricing and would be willing to review this at your convenience. Do not hesitate to contact us as we welcome such comments which help us to improve our service and assess this in respect of your observations. We look forward to your next visit and hope... More 

Gatlinburg, TN
Level Contributor
306 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed November 9, 2011

This was my third stay at the Garroway Hotel. I have always found it to be clean and comfortable. However, I think what I appreciate most is how friendly and helpful the staff is. They go the extra mile to see that your needs are met. The least impresive part of teh facility is the resturaunt. The service is slow... More 

Helpful?
Thank Foxtrot-BandB
pestaina, Owner at Garraway Hotel, responded to this review

Thank you for your compliments about our hotel which have have been very helpful. We have taken note of your constructive comments and will certainly do all we can to ensure that improvements are made so that the next time you stay with us you will notice the difference. We look forward to welcoming you back to the hotel and... More 

Brooklyn, New York
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed January 24, 2011

Clean room, Good location, every day in a front of your window there is a new cruise ship. Breakfast is a problem... You have to wait for a meal(piece of bread or fruits) for a least a half of hour some times longer.. I think this is more or less good value for the money I paid because hotel is... More 

Helpful?
Thank vfTraveler
pestaina, Manager at Garraway Hotel, responded to this review

Thank you for your observations and patronage. We are happy that you chose to stay with us and will certainly be making every effort to improve on our service which is a priority for us. We hope you will stay with us again once you are visiting the island and look forward to any further comments from you which can... More 

Trinidad and Tobago
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed August 16, 2010

Very very friendly staff and part owner i met. I was satisfied. There was free high speed internet and the staff was always very willing to go the extra mile to make you comfortable. This is one of their best assets. The security guard was also absolutely the best I have met in any hotel in any part of the... More 

Helpful?
1 Thank TTTony
pestaina, Manager at Garraway Hotel, responded to this review

We wish to thank you for your kind remarks about our staff and service for which we are very appreciative. We also want to thank you for staying with us as your patronage means a lot to us. We note your suggestions especially about the iron and ironing boards in the rooms which is something we are aiming to provide... More 

Robertsbridge, United Kingdom
Level Contributor
176 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
3 of 5 stars Reviewed January 13, 2010

This was my first time staying at the Garraway Hotel. The rooms are comfortable and clean, and extremely spacious. The food at the Hotel is average, but alternative options are limited! Fort George seems to have an extemely snooty approach toi visitor bookings so I may well continue with Garraway. When will this country work out a solution that does... More 

Helpful?
Thank KentBaz
pestaina, Manager at Garraway Hotel, responded to this review

We will do everything to ensure that you have the options you like and would appreciate any specirfic choices that you may have wanted to see on our menus. Please let us have your suggestions so we can make sure that your next visit is more satisfactory. With best regards. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Garraway Hotel is perfectly suited for the business and leisure visitor who wish to have easy access to the city of Roseau and its environs. It is strategically located on the historic Bay Front named after the Caribbean's first female Prime Minister,the late Dame Mary Eugenia Charles. Comprising 31 rooms with 20 single/double standard rooms and 11 suites (all air conditioned plus having standing fans), it provides comfortable accommodation for singles, doubles and families who wish interconnecting rooms. We have added wifi services to our free internet service. Our local cuisine caters for a variety of food choices for breakfast, lunch, dinner and snacks. We offer karaoke entertainment every Friday evening and can arrange tours to the many natural sites and attractions which have made Dominica well known as the Nature Island of the Caribbean. Please come stay with us! ... more   less 

Additional Information about Garraway Hotel

Address: Place Heritage | One, Dame Eugenia Charles Blvd., Roseau, Dominica
Location: Caribbean > Dominica > Saint George Parish > Roseau
Price Range: $94 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Garraway Hotel 2.5*
Number of rooms: 31
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Also Known As:
Garraway Hotel Roseau
Garraway Hotel Dominica/Roseau
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