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Garraway Hotel

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45 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Trinidad and Tobago
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I was very impressed by the staff hospitality - front desk, room service, dining. A shout out to Nigel and Sylvester. They went out of their way to make my stay a satisfactory one. Service with a smile. There is no doubt that the hotel needs refurbishing but the rooms are clean. If you are looking for a hotel with... More 

Helpful?
Thank Martina M
2 reviews
4 of 5 stars Reviewed 5 weeks ago via mobile

The staff was very nice. Nigel and Sylvester will help with whatever you need and if they don't have the answer it's a quick phone call to get you what you need. The air conditioning went off a couple of times but it was quickly dealt with. The 5th floor terrace was a great comfort as we sat out there... More 

Helpful?
Thank amorrison72
1 review
1 of 5 stars Reviewed May 18, 2016 via mobile

The guys on the reception were nice but the continental breakfast on the next day was like a bad joke. 2 slice of bread for two people a lil jam not enough for two breads. (One of us male and 2m hight) and the women who are working there unbelievable unmotivated. The room is an adventure and more or less... More 

Helpful?
Thank Martina P

Travelers are raving about these Roseau hotels

Yellowknife
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed February 23, 2016 via mobile

The adage, "Location, location, location" is perfect for this hotel. And the reason I recommend it! Nothing in the room stands out for me as exceptional. Big bed, pull out couch, A/C, ceiling fan, hot water, kettle, fridge. All nice things for two weary travellers to have in a hot and humid country. But the service was great. Everyone was... More 

Helpful?
Thank Stephanie Y
pestaina, Manager at Garraway Hotel, responded to this review

We sincerely appreciate and welcome your positive comments and want to thank you for your feedback. We are happy that we were able to meet your needs and are encouraged by your support. We hope you stay with us again and will continue to do all we can to make you comfortable. Thank you. More 

Philadelphia, Pennsylvania
Level Contributor
1,138 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 324 helpful votes
3 of 5 stars Reviewed January 11, 2016

The Garraway Hotel isn’t as nice as the management photos indicate. It’s an older building. The bar inside extends outside and they sell beer and sodas on the patio. Pay for a drink and you get wifi. Signal is awful though and there are a ton of people trying to use it. Restrooms are yucky. You have a street view... More 

Helpful?
Thank KCW25
pestaina, Manager at Garraway Hotel, responded to this review

We always appreciate comments which are balanced and constructive. Wifi signal can be low especially when hundreds of people are trying to get on as it is free which is a service provided to clients by the hotel. More 

Reading, UK
Level Contributor
4 reviews
3 of 5 stars Reviewed January 3, 2016

Facilities are basic and run-down as others are saying - for the cost per night you would think they can spend some money fixing it up! Shana on reception was extremely helpful when we were stranded after missing our cruise ship. Wi-fi worked but there were no iPhone charging options. The food in the restaurant was below average and the... More 

Helpful?
Thank 69BigAL
pestaina, Manager at Garraway Hotel, responded to this review

We have noted your comments where positive and appreciate the constructive criticism for necessary action More 

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 1, 2015 via mobile

When comming to Dominica... And knowing that I was to Garraway Hotel ... I checked it in Tripadvisor and said OMG! what a mistake! It says internet doesn't work, the manager is rude, the air conditioning is bad... Etc I have been for one day and found that nothing said is true! Great people! Nice rooms! Great internet! Happily

Helpful?
1 Thank Randall V
pestaina, Manager at Garraway Hotel, responded to this review

Thanks for your positive comments. We are encouraged when guests are objective as this helps us to improve on our shortcomings as our mission is to ensure that all our clients are comfortable. More 

Montserrat, Caribbean
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 20, 2015

I was prebooked and arrived at midnight. The first thing is there was no water, and I had to call The room was hot and stuffy for me as a Caribbean person. And the air conditioning didn't work. When I reported that there was no water I was dadvisedtgdtthatthe pump would be turned on for fifteen minutes. Then breakfast is... More 

Helpful?
Thank darroux33
pestaina, Manager at Garraway Hotel, responded to this review

At the time you arrived Dominica had just experienced one of its worst tropical storms and the hotel remained open for business despite the problem you describe just to accommodate visitors given the damage sustained from Tropical Storm 'Erica'. We apologize for the inconvenience but this has to be considered in the context of what the country was going through... More 

Trinidad & Tobago
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 15, 2015

Spent nine days at this hotel. The staff offered exceptional service, answered all my queries and assisted in whatever I asked of them. The room was large and very comfortable, ac worked well, room was cleaned every day. Lovely view of the harbour from my room. The hot water was hot, contrary to a review I read below. The hotel... More 

Helpful?
2 Thank Gregory_H_S
Gros Islet, St. Lucia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 7, 2015

I stayed in the Garraway for four nights, because the organizers of a workshop put all participants there. I had no influence on this choice. After reading some of the reviews, I contacted the hotel to enquire about the availability of some amenities and services of importance to me. I never got an answer. My first impression of the 4th... More 

Helpful?
1 Thank ulrike_krauss
Questions? Get answers from hotel staff and past guests. Ask a question

34 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Garraway Hotel is perfectly suited for the business and leisure visitor who wish to have easy access to the city of Roseau and its environs. It is strategically located on the historic Bay Front named after the Caribbean's first female Prime Minister,the late Dame Mary Eugenia Charles. Comprising 31 rooms with 20 single/double standard rooms and 11 suites (all air conditioned plus having standing fans), it provides comfortable accommodation for singles, doubles and families who wish interconnecting rooms. We have added wifi services to our free internet service. Our local cuisine caters for a variety of food choices for breakfast, lunch, dinner and snacks. We offer karaoke entertainment every Friday evening and can arrange tours to the many natural sites and attractions which have made Dominica well known as the Nature Island of the Caribbean. Please come stay with us! ... more   less 

Additional Information about Garraway Hotel

Address: Place Heritage | One, Dame Eugenia Charles Blvd., Roseau, Dominica
Location: Caribbean > Dominica > Saint George Parish > Roseau
Price Range: $94 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Garraway Hotel 2.5*
Number of rooms: 31
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Also Known As:
Garraway Hotel Roseau
Garraway Hotel Dominica/Roseau
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