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Clarion Hotel & Suites Curacao

World Trade Center Piscadera Bay z/n, Willemstad 6199, Curacao
Hotel amenities
1 room 1 adult
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Clarion Hotel & Suites Curacao
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81 Reviews from our TripAdvisor Community

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Bridgetown, Barbados
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed October 28, 2015

Not much to shout about if you are looking for a simple place to stay. The hotel must work on the slightly mouldy smell that greeting me upon arrival at the entrance door. Breakfast was so little in portions and not much variety. Room ceiling has larger mark (RM 2415).. The AC was kicking though always felt cool. The maids... More 

Helpful?
1 Thank Marsha A
New York
1 review
5 of 5 stars Reviewed September 11, 2015

Cozy hotel, I was for a week in Clarion Hotel for business and I am very satisfied with this hotel. Ms. Evangeline was really friendly and I am very thankful with the excellent service giving by the Manager of the Hotel, the hotel provide free high speed internet that is very important for me as a business traveler because I... More 

Helpful?
Thank happylive59
Curacao
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 19, 2015

My husband and I were celebrating 30 years anniversary and chose to stay here. The smell from the lobby was horrible. When we got to our room the smell of mold and mildew was there but covered with pinesol. Our bathroom had no handtowels or mat. When we called, room service said that they didn't wash so they didn't have... More 

Helpful?
1 Thank blessedwoman2015
Miguel_CUR, Guest Relations Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear JS: Greetings from sunny Curacao! Thank you very much for your feedback and specially for the opportunities for us to improve. We have involved our Housekeeping department and they will work on the cleanliness opportunities. The breakfast will be reviewed as well. Regarding the Wifi, we have a great new: We are upgrading our signal and capacity in order... More 

Travelers are raving about these Willemstad hotels

Punta Cana, Dominican Republic
1 review
3 of 5 stars Reviewed May 24, 2015

The hotel is slightly better than Ok. My mayor complaints were: 1) poor Wi-Fi signal, 2) inattentive staff, 3) poor breakfast. I tried everything short of sitting right next to the Wi-Fi router to get a signal. The signal in the room was very poor and would cut out frequently. Tried the business center but the computer was old and... More 

Helpful?
Thank Victor G
Miguel_CUR, Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear Victor: Thank you for your review! We a great new: We have upgraded our internet capacity and we will add brand new routers in all the hallways which will enhance the internet service. Regarding the service, we are working in training and re-training programs as well as incentives to lift up our service. We have also passed your comments... More 

Palm Coast, Florida
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed May 8, 2015

Missed a connecting flight and had to spend evening on island. This is hotel where airline put us up! Horrible. Room was clean, old banged up furniture, but the worst was the mildew smell from air conditioner. Windows did not open,so there was no escape. Anyone with mold allergy must avoid this hotel. Staff was very pleasant, and breakfast was... More 

Helpful?
2 Thank pat c
Miguel_CUR, Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear Pat C We appreciate your opinion! Once this report had come in, we have reported it to the maintenance department. This is something that we have never experienced in the Hotel, and it is already solved. Be confident that we have take your comment very seriously. We are glad to know that you enjoyed our breakfast and our service.... More 

Miami Lakes, Florida
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 6, 2015

Upon arrival we were confronted with a heavy and I mean heavy mold smell in the lobby, we checked in and given our room when we got to the elevator one was broken and only 4 persons to an elevator on the other one. Upon entrance to our room the mold was evident in our room as well, the stucco... More 

Helpful?
2 Thank Fernando G
St. Petersburg, Florida
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed April 25, 2015

Front desk personnel were slow and rude. Hardly spoke a word to you, Room was adequate but hotel did not offer many of the amenities listed in the write up (laundry, gift shop). Pools were fairly nice, which is the one thing we took advantage of. The breakfast was absolutely horrible. Eggs were not cooked, bacon raw, toast not even... More 

Helpful?
1 Thank George S
Miguel_CUR, Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear George: We regret that we failed short in meeting your expectations! We sincerely apologize. Be sure we have involved the management and we will put corrective measures, especially in our training program. So we trust that we will not repeat these situations in the future. We are happy that you enjoyed the pool and your dinner experience. We will... More 

Brooklyn, New York
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 12, 2015

The price was right for us to book this vacation very last minute. The Clarion Hotel has the potential of being a really beautiful place. If the staff were a little more personable, if the rooms and common areas were a little cleaner and smelled fresh instead of musty, if they vacuumed the carpet on the stairs, if the wifi... More 

Helpful?
Thank J S
Miguel_CUR, Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear JS: Greetings from sunny Curacao! Thank you very much for your feedback and specially for the opportunities for us to improve. We have involved our Housekeeping department and they will work on the cleanliness opportunities. The breakfast will be reviewed as well. Regarding the Wifi, we have a great new: We are upgrading our signal and capacity in order... More 

Lanham
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 6, 2014

I read several bad reviews of this hotel before I even booked a room, but I'm a frugal traveler and a gambler, so I took a chance on it because of the lower price. So my expectations weren't very high. First off, I don't like crowds, so late September to early October is the low season with not many people... More 

Helpful?
Thank Steven K
Montreal, Canada
1 review
3 of 5 stars Reviewed September 28, 2014

Hello Miguel: I am one of the many people that missed their flight connection due to the delay by InselAir in Maiquetia on 22 July 2014. We were lost in Curaçao Airport. After wasting hours, waiting help from Insel Air, an Angel called Germaine appeared and in a gesture of brotherhood led us to this nice hotel. The attention we... More 

Helpful?
Thank 47eli
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