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Clarion Hotel & Suites Curacao

07/02/2017 07/03/2017
1 room 2 adults 0 children
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103 Reviews from our TripAdvisor Community

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Showing 48: English reviews
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Bonaire
Reviewed 5 days ago NEW

I stayed here last year..Hotel was in process of upgrading. I was a quality assurance inspector for another sector of tourism and found Freddy was very open to listen to nay suggestion. I actually felt there was room for improvement and it might get there with Freddy! I am coming with a group in June..how can I contact you Freddy?...

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Helpful?
Thank dsimon2017
venezuela
Reviewed 1 week ago

The hotel is clean, well located, friendly staff, nice breakfast. Rooms are comfortable. Excellent to rest and relax. I would recommend for business, long weekends, couples and families. Renting a car to explore the island is recommended, however public transportation is available.

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Helpful?
Thank gerardoVenezuela
Bonaire
Reviewed 1 week ago

We just spent a weekend to celebrate Mother's Day in Curacao. The Hotel is very special. The pool is nice. People are friendly. The breakfast restaurant was nice. Food is good. Rooms are big and very quiet. There is a nice corridor to walk along the sea. We enjoyed it very much.

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Thank nepos151
Reviewed March 8, 2017

Went there for work, the three longest nights in my life. Incredibly dirty hotel, the carpets are dusty, a/c filters have more than two fingers of filth. Even with the a/c off the cold was beyond comfortable, mood in the shower floors, Unhelpful staff, they simply don't care if you are having the worst time of your life there, they...

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Helpful?
2Thank Jes S
Freddy C, Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear Jes S, I apologize for the experience you had. We have done an upgrade in our cleaning processes moving to Ecolab and hiring a professional Housekeeping Manager. We begun with cleaning audits and new incentive for the employees. Please contact me personally when you are coming back to Curacao as I will take care of you personally. Best regards,...

Miami, Florida
Reviewed February 25, 2017 via mobile

I was there in 2011 and then again this month, i didnt even recognize the place. So many improvements, mostly in the pool area and at the restaurant. Views of the Caribbean sea from everywhere. I highly recommend this place at the price!!!

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Thank Jerry S
London, United Kingdom
Reviewed February 8, 2017

First, the air conditioning was stuck on full power. Technician came and said he fixed it, wrong, slept in sweaters. Four pillows only one had a pillow case. No hand towels in the bathroom. Only decaff coffee in the room. A very tired hotel. Stay only if desperate. Staff was friendly.

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Helpful?
Thank Jane A
Freddy C, Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear Jane A, Thank you for your review as this is the way we can improve. We apologize for not meeting your expectations. We have a new management and we are working on taking the hotel to the next level. We agree with you regarding the staff, they are really friendly and ready to assist. Thank you again, Best regards,...

Curacao
Reviewed November 19, 2016

The lift was always out of order. Breakfast was included, well everyday we got the same breakfast, no variety. The personnel did a great job by trying to accomadate our complaints but to no avail. We left earlier than planned, we got our money back. The hotel should be Upgraded.

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Helpful?
Thank clariciah
Freddy C, Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear clariciah, Thank you for your review as your feedback is important for our quality processes. We apologize for the situation with the elevator that we had to flight in some parts to fix it. Right now is up and running. We are upgrading the hotel in all aspects including the breakfast. We hope we can have a second chance...

Reviewed October 15, 2016 via mobile

I want to congratulate the new management of the building in making my stay great, new pool and bar look amazing and loved the detailed attention , been staying there in various ovations and siding had much to say before , I hope on my next visit you have finish all the remodel and keep up the good work .

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Helpful?
Thank carmelo d
Freddy C, Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear carmelo d, Thank you for your positive review! Yes! In deed, we are going thru lots of exciting changes that are bringing higher satisfaction to our guests. The location of the property (10 min from the airport, 5 min to the biggest mall in Curacao (Sambil, and 5 min to downtown), the spacious rooms, the warm service, and our...

Port of Spain, Trinidad
Reviewed March 3, 2016

First time to Curacao, location was close to a business event, so we chose it. Should have really looked at the reviews but didn't. The smell of the mold / mildew was unbelievable. It permeates the lobby and the rooms. We booked two rooms both were terrible. I can't believe this property is allowed to be run in this state....

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5Thank Bridonemda
Evangeline_CUR, Public Relations Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear Bridonemda, Thank you for your review! We apologize that we did not meet your expectations. We want to inform you that we have a new management and we have begun to make important changes in the infrastructure of the hotel. We have detected the moisture smell and we begun to eradicate it. Also we will have a new pool...

Bridgetown, Barbados
Reviewed October 28, 2015

Not much to shout about if you are looking for a simple place to stay. The hotel must work on the slightly mouldy smell that greeting me upon arrival at the entrance door. Breakfast was so little in portions and not much variety. Room ceiling has larger mark (RM 2415).. The AC was kicking though always felt cool. The maids...

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Helpful?
1Thank Marsha A
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48 photos of this hotel

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07/02/2017 07/03/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
CLARION HOTEL & SUITES CURACAO is located at the world trade center curacao complex in the beach area, equiped with 17 meeting rooms, ballrooms, auditorium and exhibition hall, everything your need for vacation or business. ... more   less 

Additional Information about Clarion Hotel & Suites Curacao

Address: World Trade Center Piscadera Bay z/n, Willemstad 6199, Curacao
Location: Caribbean > Curacao > Willemstad
Price Range: $85 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel & Suites Curacao 3*
Number of rooms: 95
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Also Known As:
Clarion Hotel And Suites Curacao
Willemstad Clarion
Clarion Hotel Curacao
Clarion Willemstad
Clarion Hotel & Suites Curacao Willemstad
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Questions & Answers

Here's what travelers have asked, with answers from Clarion Hotel & Suites Curacao staff and other travelers.
1 question
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Questions? Get answers from Clarion Hotel & Suites Curacao staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for room on the second floor”
gerardoVenezuela, 1 week ago | Read review
“Choose the ones on the first floor that are easy to go to the pool.”
nepos151, 1 week ago | Read review
“Don't make a mistake staying there”
  • A/c filters
jess594, Mar 8, 2017 | Read review
“a good room would be at another hotel”
191janea, Feb 8, 2017 | Read review
“Bus Stop a short walk out for cheap transport to the Main town (Its opposite Marriott Main Entrance)”
Bridonemda, Mar 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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