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Clarion Hotel & Suites Curacao

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Clarion Hotel & Suites Curacao
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91 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Curacao
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago

The lift was always out of order. Breakfast was included, well everyday we got the same breakfast, no variety. The personnel did a great job by trying to accomadate our complaints but to no avail. We left earlier than planned, we got our money back. The hotel should be Upgraded.

Helpful?
Thank clariciah
Freddy C, Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear clariciah, Thank you for your review as your feedback is important for our quality processes. We apologize for the situation with the elevator that we had to flight in some parts to fix it. Right now is up and running. We are upgrading the hotel in all aspects including the breakfast. We hope we can have a second chance... More 

Level Contributor
4 reviews
Reviewed October 15, 2016 via mobile

I want to congratulate the new management of the building in making my stay great, new pool and bar look amazing and loved the detailed attention , been staying there in various ovations and siding had much to say before , I hope on my next visit you have finish all the remodel and keep up the good work .

Helpful?
Thank carmelo d
Freddy C, Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear carmelo d, Thank you for your positive review! Yes! In deed, we are going thru lots of exciting changes that are bringing higher satisfaction to our guests. The location of the property (10 min from the airport, 5 min to the biggest mall in Curacao (Sambil, and 5 min to downtown), the spacious rooms, the warm service, and our... More 

Port of Spain, Trinidad
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 3, 2016

First time to Curacao, location was close to a business event, so we chose it. Should have really looked at the reviews but didn't. The smell of the mold / mildew was unbelievable. It permeates the lobby and the rooms. We booked two rooms both were terrible. I can't believe this property is allowed to be run in this state.... More 

Helpful?
4 Thank Bridonemda
Evangeline_CUR, Public Relations Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear Bridonemda, Thank you for your review! We apologize that we did not meet your expectations. We want to inform you that we have a new management and we have begun to make important changes in the infrastructure of the hotel. We have detected the moisture smell and we begun to eradicate it. Also we will have a new pool... More 

Travelers are raving about these Willemstad hotels

Bridgetown, Barbados
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 28, 2015

Not much to shout about if you are looking for a simple place to stay. The hotel must work on the slightly mouldy smell that greeting me upon arrival at the entrance door. Breakfast was so little in portions and not much variety. Room ceiling has larger mark (RM 2415).. The AC was kicking though always felt cool. The maids... More 

Helpful?
1 Thank Marsha A
New York
1 review
Reviewed September 11, 2015

Cozy hotel, I was for a week in Clarion Hotel for business and I am very satisfied with this hotel. Ms. Evangeline was really friendly and I am very thankful with the excellent service giving by the Manager of the Hotel, the hotel provide free high speed internet that is very important for me as a business traveler because I... More 

Helpful?
Thank happylive59
Curacao
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 19, 2015

My husband and I were celebrating 30 years anniversary and chose to stay here. The smell from the lobby was horrible. When we got to our room the smell of mold and mildew was there but covered with pinesol. Our bathroom had no handtowels or mat. When we called, room service said that they didn't wash so they didn't have... More 

Helpful?
2 Thank blessedwoman2015
Miguel_CUR, Guest Relations Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear JS: Greetings from sunny Curacao! Thank you very much for your feedback and specially for the opportunities for us to improve. We have involved our Housekeeping department and they will work on the cleanliness opportunities. The breakfast will be reviewed as well. Regarding the Wifi, we have a great new: We are upgrading our signal and capacity in order... More 

Punta Cana, Dominican Republic
2 reviews
Reviewed May 24, 2015

The hotel is slightly better than Ok. My mayor complaints were: 1) poor Wi-Fi signal, 2) inattentive staff, 3) poor breakfast. I tried everything short of sitting right next to the Wi-Fi router to get a signal. The signal in the room was very poor and would cut out frequently. Tried the business center but the computer was old and... More 

Helpful?
Thank Victor G
Miguel_CUR, Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear Victor: Thank you for your review! We a great new: We have upgraded our internet capacity and we will add brand new routers in all the hallways which will enhance the internet service. Regarding the service, we are working in training and re-training programs as well as incentives to lift up our service. We have also passed your comments... More 

Palm Coast, Florida
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 8, 2015

Missed a connecting flight and had to spend evening on island. This is hotel where airline put us up! Horrible. Room was clean, old banged up furniture, but the worst was the mildew smell from air conditioner. Windows did not open,so there was no escape. Anyone with mold allergy must avoid this hotel. Staff was very pleasant, and breakfast was... More 

Helpful?
5 Thank pat c
Miguel_CUR, Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear Pat C We appreciate your opinion! Once this report had come in, we have reported it to the maintenance department. This is something that we have never experienced in the Hotel, and it is already solved. Be confident that we have take your comment very seriously. We are glad to know that you enjoyed our breakfast and our service.... More 

Miami Lakes, Florida
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 6, 2015

Upon arrival we were confronted with a heavy and I mean heavy mold smell in the lobby, we checked in and given our room when we got to the elevator one was broken and only 4 persons to an elevator on the other one. Upon entrance to our room the mold was evident in our room as well, the stucco... More 

Helpful?
2 Thank Fernando G
St. Petersburg, Florida
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 25, 2015

Front desk personnel were slow and rude. Hardly spoke a word to you, Room was adequate but hotel did not offer many of the amenities listed in the write up (laundry, gift shop). Pools were fairly nice, which is the one thing we took advantage of. The breakfast was absolutely horrible. Eggs were not cooked, bacon raw, toast not even... More 

Helpful?
2 Thank George S
Miguel_CUR, Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear George: We regret that we failed short in meeting your expectations! We sincerely apologize. Be sure we have involved the management and we will put corrective measures, especially in our training program. So we trust that we will not repeat these situations in the future. We are happy that you enjoyed the pool and your dinner experience. We will... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
CLARION HOTEL & SUITES CURACAO is located at the world trade center curacao complex in the beach area, equiped with 17 meeting rooms, ballrooms, auditorium and exhibition hall, everything your need for vacation or business. ... more   less 

Additional Information about Clarion Hotel & Suites Curacao

Address: World Trade Center Piscadera Bay z/n, Willemstad 6199, Curacao
Location: Caribbean > Curacao > Willemstad
Price Range: $77 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Clarion Hotel & Suites Curacao 3.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Clarion Hotel And Suites Curacao
Willemstad Clarion
Clarion Hotel Curacao
Clarion Willemstad
Clarion Hotel & Suites Curacao Willemstad
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Questions & Answers

Here's what travelers have asked, with answers from Clarion Hotel & Suites Curacao staff and other travelers.
1 question
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Questions? Get answers from Clarion Hotel & Suites Curacao staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Bus Stop a short walk out for cheap transport to the Main town (Its opposite Marriott Main Entrance)”
 of 5 bubbles Bridonemda, Mar 3, 2016 | Read review
“choose the top floor rooms”
 of 5 bubbles marshaa2014, Oct 28, 2015 | Read review
“Rooms on ground floor are right in front of a patio where the hotel hosts party so we had a band right outside our window. Horrible.”
 of 5 bubbles blessedwoman2015, Jul 19, 2015 | Read review
“Get a room close to the Wi-Fi router”
 of 5 bubbles victorg96, May 24, 2015 | Read review
“Do not stay here!!!!!!”
 of 5 bubbles fernandog698, May 6, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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