Nice hotel Check in goes quickly The best front desk team we have met Wheelchair friendly Room was free and well prepared before we reached there. Room was clean and we got everything we need in the room (soap,lotion, sewing kit, etc) the only one thing we missed was a small handsanitiser tube and a steam iron. The restaurant was clean, the dirty plates didn't stay for long on the table. The restaurant employee took them fast away. You need to wear gloves and mask in the buffet area. They had a good variety of food. There was enough choice for all diets: for the vegetarian, the vegan, the keto Paleo and a lot of choice for the carnivore Although we didn't notice a kids club, there is a lot to do with your kids. The waterpark outside (for the toddlers and the adults) it's save and fun. There is no employee at the small one (so you need to watch your kids yourself) at the bigger one you find a waterpark team to take care of the safety (they were doing a great job, you just need to follow the rules and you will be good. There is also a pool inside where little kids can stand. There is also a playground outside where the kids can play safely. There was also nice options for games around the pool. Did not noticed much options in tablegames for the older people but am sure they have. The music around the pool was not loud.just good so we could still talk and hear each other. The beach is very nice and clean. We didn't need to wear our swimshoes. There is enough chairs at the beach so you can relax away from everything that's going on around the pool. You can always get something to eat and drink at the bars at the beach and the pool. They were very kind and fast.a lot of option. The piña colada was very good. It's a nice place for honeymoon or for vacation. All by yourself or with children.if You like to be busy you won't get Bored and if you just want to relax, you won't get disturbed. Service is my nr 1 priority and A special thanks goes to the front desk team. Great service. We will choose Corendon again

The overall hotel is clean and beautiful pool, staff are extremely friendly and accommodating, especially in the restaurants. However, the check in process is not effective; only 3 check in desks and have to keep going back and forth in order to verify if your room is ready. It took 3 hours to get a room; process needs to be streamlined by either emailing guests when room is ready, offering a list of alternative activities while waiting, including places to eat before they close! In addition, they need to notify people at check in about the requirement to book a restaurant no more than 1 day in advance (set times). First hotel I have been to that does not provide wash cloths in rooms; first family hotel for us that does not offer ice cream, sorbet, or gelato as a dessert for kids or chicken wings at a pool/beach bar. The waterpark only offers about 15-20 tubes in the water park. The restaurants(that you book) were decent, barbeque and seafood restaurants are the best. Buffet, was generic and repetitive each night; there is also no labeling of the desserts (all multilayered cakes) and only children friendly items usually were chicken tenders and fries.

I just hope a director at this hotel will see and improve the issues before opening the 300 extra rooms in 2023. I don’t see how this hotel can scale and remain their operations. Arrived at the end of the Dutch Mei holiday and experienced peak capacity; while the staff is friendly mannered, many feel overwhelmed/overworked even after the holiday season. During peak times you can expect lines of 40 minutes at the smoothie bar. I’ve never been to a Hilton where it was normal for guests have to go to the back of house to get their own cutlery. 
 There was a discrepancy between the total price given by Hilton and the front desk quote; only then did we learn this is not a real Hilton hotel. Everybody gets treated as the budget package clientele they attract. Instead of easing our minds, we were send to our room stressed. The room, and overall hotel, was clean. There was a strange greasy (frying fat?) smell in the bathroom sometimes in the afternoon. (Building 3) Disposable plates, cutlery and amount of straws seem not in line with Corendon's sustainability goals. Food Street might want to consider durable plastic tabletop ware with intuitive return stations. Paper plates are now being folded into recycling stations with openings that are too small to be efficient (5 plates = full bag with lots of dead space). And that is if it makes the waste bins; the steady north eastern pasaat wind blows litter like dandelion seeds over the beach when abandoned longer than 10 minutes. The clientele is a strange mix of families (the resort is great for kids; it has water slides, a kids playground, pools, a lovely beach, and no reason to leave for all the meals all day), and obnoxious budget hunters afraid to miss out on the last cupcake at an all-inclusive buffet. I’ve never seen this many short tempered people pushing each other over food before noon. The desserts are very good tho!