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Renaissance Curacao Resort & Casino

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Baden Powellweg 1, Willemstad 0000, Curacao
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Renaissance Curacao Resort & Casino
Renaissance Curacao Resort & Casino
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1,393 Reviews from our TripAdvisor Community

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Showing 877: English reviews
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My family love this hotel. The rooms are comfortable and clean and the service here is always excellent. It is just a few minutes walk to the heart of town as well. The wifi here is always great as well. My kids love the pool here. A must stay in Curacao!

Helpful?
Thank Michele K
Austin, Texas
Level Contributor
117 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We were impressed with the location of the hotel. It was in the action of shops and restaurants and near other happening areas. The pool/beach is the highlight of the hotel. Plenty of shaded or sun loungers sit next to the man-made sand bottom pool. The rooms are outdated, not up to Renaissance standards. The service in the restaurants is... More 

Helpful?
Thank LMN789
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here one night for a wedding a few days ago. Checked in online and wrote that we'd be arriving at 1pm (instead of the, admittedly late, 4pm check-in), and hoped for the best. Arriving at around 2pm (just in case), we were told the room was ready and waiting for us! The check-in lady was very kind and... More 

Helpful?
Thank Carolus V
Chicago, Illinois
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The bad: Food is expensive and not good at all. I realized house keeping forgot her tip and I ran out to catch her and the manager saw me and would not let me back in my room and I told her I had a tour to catch and she did not care and I ended up having to wait... More 

Helpful?
Thank Lady_V808
Freddy C, Manager at Renaissance Curacao Resort & Casino, responded to this review

Dear Lady_V808, Thank you for your review! We totally agree with you that the location is absolutely great to discover Curacao with a great access to restaurants and places of interest. We apologize for not meeting your expectations, but be sure that we are in a continuous improvement process and we value all feedback. Thank you again for having stayed... More 

Dallas, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I am the type of traveler that is usually willing to look past certain imperfections when traveling, nothing is ever perfect, but my experience at this hotel has been terrible. A lot of this has to do with the staff and their training, and possibly for the entire hotel thinking that losing one customer is not a big deal. If... More 

Helpful?
3 Thank DMITRIY F
Freddy C, Manager at Renaissance Curacao Resort & Casino, responded to this review

Dear DMITRIY F, Thank you for your review as feedback (Positive or negative) is the raw supply for our Quality Assurance System. We ensure you that all your comments will be shared with the departments involved. We are sorry that we as management did not have the opportunity to assist you during the stay. Thank you again for having staying... More 

Toronto
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We are currently on day 3 of our 7 day trip and so far I have nothing but rave reviews about this hotel. A short background, hubby wanted to go somewhere family friendly with a casino for his 40th birthday. And while we're not fans of overly industrialized countries, we decided Curaçao would be the perfect fit for the two... More 

Helpful?
2 Thank cutie300
Oranjestad, Aruba
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

I am from the neighboring Island Aruba. My family and I booked 2 standard connecting rooms. Prior to our arrival we called the hotel several times to make sure we had connecting rooms since we were traveling with our kids 8 and 15 yrs old. Our check in went very smooth. Tirziane I belief was the lady that checked us... More 

Helpful?
1 Thank Melisa M
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We reserved a room not facing the ocean, thinking interior side of the city! For our surprise, the interior is literally interior to an event room! See picture, never saw something similar on any other Marriot! Additionally you have to walk and walk to reach the room, crazy! The arrival at the lobby was not pleasant because load live music... More 

Helpful?
1 Thank José L
Freddy C, Manager at Renaissance Curacao Resort & Casino, responded to this review

Dear José L, Thank you for your review! We totally agree that the location of the hotel and our Infinity Pool are great to enjoy and discover Curacao. In deed we have the interior rooms which are just 8% of the total room inventory, and also have Resort, Island and Ocean Views. We definitely look forward to grant any request... More 

Washington DC, District of Columbia
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel served its purpose. Great location and customer service. It was nice to be able to walk to a lot of sites and restaurants. Besides the location there is nothing spectacular about this place. There's a man made beach that also serves as the pool. Save yourself the extra dollars and skip the ocean view.

Helpful?
Thank P V
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We've booked the hotel with some reserves and what a surprise to discover that the hotel is way better than it looks on internet! Service is excellent from the moment to step out of your taxi and up to the fantastic satin sheets of your bed! Congratulations to all the staff - I recommend and will come again! Don't forget... More 

Helpful?
Thank Silvina I
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Nautilus Restaurant
Nautilus Restaurant
Cuisines: American, European
Things to do
  • Pool
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located in Curacao's capital city of Willemstad, in the heart of the Dutch Caribbean, the Renaissance Curacao Resort & Casino offers experiences and activities for any traveler seeking the ambiance of authentic Caribbean charm combined with European sophistication. Featuring a private beach club, this Curacao resort is built around the historic setting of the Rif Fort. ... more   less 

Additional Information about Renaissance Curacao Resort & Casino

Address: Baden Powellweg 1, Willemstad 0000, Curacao
Location: Caribbean > Curacao > Willemstad
Price Range: $162 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Curacao Resort & Casino 4*
Number of rooms: 237
Reservation Options:
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Also Known As:
Renaissance Curacao Resort And Casino
Renaissance Curacao Hotel Willemstad
Renaissance Curacao Resort & Casino Willemstad
Hotel Style:
#1 Casino Hotel in Willemstad
#2 Top resorts Hotel in Willemstad
#2 Romantic Hotel in Willemstad
#3 Spa Hotel in Willemstad
#3 Family Hotel in Willemstad
#4 Luxury Hotel in Willemstad
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