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Autopista Sur, km 11, Varadero 42200 Cuba
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Traveler (7768)
Pool & Beach (2120)
Dining (500)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#23 of 97 hotels in Varadero
Location
4.4
Cleanliness
4.3
Service
4.2
Value
4.1
Travelers' Choice
The Playa Vista Azul is a five-star resort, located on the first line of the heavenly Varadero beach, with white sand and crystal clear waters. The hotel has a spectacular ¨Infinity Pool¨, the only one of its kind in the Varadero Peninsula, spacious and bright rooms, attractive themed restaurants, an entertainment program designed for the whole family, Wellness Center and an excellent Premium Service, with rooms and high standard personalized facilities. All of the above highlights it as a product of excellence preferred by many customers.
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Property amenities
Free parking
Internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Boating
Babysitting
Parking
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Snorkeling
Tennis court
Aerobics
Billiards
Entertainment staff
Evening entertainment
Table tennis
Video game console
Children's playground
Children's television networks
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Solarium
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun umbrellas
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Great View
Languages Spoken
English, French, Russian, Spanish and 1 more
4979Reviews1121Q+A100Room tips
Traveler rating
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Betti wrote a review Dec 4
Island of Malta, Malta9 contributions3 helpful votes
+1
It was such an amazing holidays with the best team of animation. All day with a fun: stretching, aqua gym, pool parties, evening shows. They made our holiday simply amazing. The hotel itself is very nice: well kept, clean, spacious rooms. The food is tasty and variety of choice.
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Date of stay: December 2022Trip type: Traveled with friends
Room Tip: All together we are able to keep this place clean. Don’t leave a paper cups and other waste on...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lázaro Manuel Sánchez Portela, General Manager at Hotel Playa Vista Azul
Responded 2 days ago
Dear Seaside53281839901, We want to thank you for choosing our resort for your vacations. It is very gratifying to read that you had a great time at our resort and that you specially appreciated the great work of our entertainment staff. We appreciate that you made time to post your review on this site. We look forward your next visit to our property. Warm regards, The Playa Vista Azul Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cata F wrote a review Dec 3
Montreal, Canada4 contributions8 helpful votes
Our 3rd time @ Playa Vista Azul and thoroghly enjoyed it once again! We were happy to see the friendly faces of our concierge Diana and Yuri , keeping tabs throughout the day to ensure that our day was flawless. At the premium bars (Carlos and staff) offered the best Mojitos and Spanish coffees! The staff @ Coral were always so attentive to details. The animation team Isisbel , Gustavo ,Yunior....to name a few were very energetic and engaging with all on the beach. Hotel room was clean , no shortage of towels and great hot water showers with lots of pressure. Thank you for making this another memorable vacation, can't wait to be back again soon! John and Paola
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Date of stay: November 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lázaro Manuel Sánchez Portela, General Manager at Hotel Playa Vista Azul
Responded 2 days ago
Dear Cata F, We would like to thank you for choosing our resort for the third time and also for letting us know that you had such a wonderful time with us. We also like to thank you for your kind comments regarding the good performance of our staff, and for sharing your comments on this site. We hope to have the opportunity to welcome you once again in the near future. Best regards, The Playa Vista Azul Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AC_SL8ter wrote a review Dec 3
Calgary, Canada13 contributions3 helpful votes
+1
I absolutely LOVED this resort. I booked a Premium Standard Ocean Front room and when the check in ladies heard it was me, they called one of the Butlers over immediately to give us a mini tour and bring us to our rooms. The room was incredible, view of the ocean, I could hear the waves it was so calming. My room was above the main lobby, I was worried I would hear loud pounding music as they generally had either a singer (they were amazing) or a violinist (which was my fav). They shut it down quite early tho, so I didn’t worry about it being to loud in the evening. The beaches were split off to both sides of the main lobby. Right in front was a grassy area with a ledge. The beach was beautiful. Hardly any seaweed. I don’t think I actually saw any to be honest. They had lounge chairs stacked and a employee of the resort would bring them over to u when you found ur spot. I loved the ppl that worked there. Our butlers that we dealt with were incredible! Diana was our favorite. She listened to everything we had to say, and took notes. She knew it was my sisters birthday on Nov 15 so she booked us a reservation at the Coral restaurant, and had the chef bake a birthday cake and had all the servers and chefs come out (they turned the lights off in the restaurant) and sang Happy Birthday to her. It was a special evening cause my sister didn’t even know this was going to happen. Diana pulled the surprise off! I would go back in a Heart beat! Being ketchup packages from maybe McDonald’s or another fast food joint in Canada as they run out of ketchup fast. Maybe if u like mustard and vinegar too on ur cheese burger and fries. The food was quite delicious. I’m talking about chicken, steak, and lobster. My fav part of the resort tho, was my maid Lisset and Diana our butler. The most incredible ppl ever, and the towel decorations on my bed? So creative! Loved every moment of staying here! Will definitely come back!
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: Do not bring American bank cc’s. Most visas don’t work, Mastercards do. Bring sandwich bags with...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Lázaro Manuel Sánchez Portela, General Manager at Hotel Playa Vista Azul
Responded 2 days ago
Dear AC_SL8ter, Thank you for making time to post your comments about your last trip. We are glad to read that we were able to provide you an enjoyable stay and that you specially appreciated our Premium services and facilities. We hope to host you on your next vacations in a near future. Bests, The Playa Vista Azul Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Diana wrote a review Nov 2022
Montreal, Canada3 contributions4 helpful votes
The amenities & food was great! The rooms are big, clean and modern! Always an abundance of towels and great showers with very hot water and a stong stream! The beach is beautiful! Staff is courteous, polite and readily available to assist you in every way! Special thanks to Yuri & Diana at Premium for their exceptional personalized service to ensure that we enjoyed our stay and we had all that we needed. Staff at the Coral equally amazing! .... catering to us to make sure our meals were always a fabulous experience. The animation at the Beach & Pool area was fantastic! Yunior, Isabelle & Gustave! Miss you guys already! You made our vacation a blast; keeping us active, entertained and stitching with laughter! The shows were phenomenal! Staff works extremely hard and yet, they all possess beautiful smiles and an abundance of energy! Keep up the great work! The hotel is lucky to have all you guys on board! Great team work! Can't wait to see you all again soon! :)
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled with friends
Room Tip: no wash cloths so bring your own :)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lázaro Manuel Sánchez Portela, General Manager at Hotel Playa Vista Azul
Responded 2 days ago
Dear dcaponi, It is gratifying to read that you have chosen our resort for your last trip to Cuba. It is nice to know that your experience at the resort was satisfactory and met all your expectations. We are grateful for your kind comments about the mentioned members of our staff and for posting your review on this site. We are looking forward your next visit to our resort. Kind regards, The Playa Vista Azul Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KJ W wrote a review Nov 2022
Kitchener, Canada3 contributions
Nice place, we had stayed here about 3 years ago so we were familiar with the layout. We upgraded to the premium which I think was well worth it. A little better food, bar quick and easy, nice room and central. Checkin was easy and quick. Staff friendly and joking. Had a drink while the paperwork was completed. Reservation provided for dinner. We were shown to our room which was on the second floor, at the top of the stairs off the main lobby in the main building. This put us central to everything - nice. And it was quiet. We never heard our neighbours or other noises. We did hear the lobby music in the evening but it never went past 9:30pm. It was great background music. Room was spacious, clean, great view of the ocean, king bed, everything we needed. Lobby bar was nice, staff friendly. Premium bar was never busy and only a few steps from the lobby bar. Italian Restaurant was our favourite. Down by the party pool and beside the buffet. It seemed like everyone was wanting this place. There was always a line up for those that didn't make a reservation. Service was a little slow but keep in mind the place was full. Nice selection on the menu and the food was good but do NOT be in a hurry or be over hungry. We would be seated about 6pm and by the time we got our food, ate and it was generally close to 7:30 before we were done. But the food was worth it. The other restaurants are nice but the menu is basic. Rice and local veggies are with all the meals, so your meat choice is all that really changes. The premium restaurant was nice but it had the same menu as the restaurant off the lobby. Neither place was overly busy. We did make reservations each day to ensure a seat. The breakfast and lunch at the premium restaurant was nice. Limited menu options but the food was good. The quantity of food was enough to fill you and the food was good for Cuba. Staff were very good. The lobby bar is the coffee spot in the morning but it does not open until 7am. The night bar by the beach is open all night and if you make it there by 6:30, you can get a coffee to start the day. The buffet was OK, again limited selection on food but you would not go hungry. There are two beaches, both about a 5 minute walk from the main building - in opposite directions. The first couple days we were there, the red flag was up so swimming was not suggested. Beach size was OK and there were loungers there. Tips go a long way for a little extra attention. It does not take much. There are very few steps at this place, there are ledges going from the lobby to the driveway but manageable. There are carts that can be used for a ride to the different restaurants if available but the walk is about 5 minutes. There is an elevator in the main building. Massage is available and they do a nice job, recommended if on vacation. The view from the main building pool is great, it overlooks the ocean. Lots of sun, nice breeze by the pool, shade if needed. Staff were great, friendly, helpful. This is Cuba, limited resources for food. A nice place to go and the quality for what we paid for was worth it.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: The party pool is loud but fun. Staff work hard for everyone to have a good time. The main...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lázaro Manuel Sánchez Portela, General Manager at Hotel Playa Vista Azul
Responded 2 days ago
Dear 272kjw, Thank you for making time to share with the community your observations regarding your stay in our property. It is our pleasure to read that you had a great time at our resort. We want to thank you for choosing Playa Vista Azul as your vacation destination. We are looking forward to host you on your next visit. Best regards, The Playa Vista Azul Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brenda B wrote a review Nov 2022
Vancouver, Canada9 contributions18 helpful votes
This is the worst hotel I have ever stayed in. Firstly you must book through a 3rd party. Destinia. They know almost nothing about the hotel. Secondly I knew enough to view the room before agreeing to it. The food was limited and boring. My husband had terrible stomach aches and this prompted us to leave. I had paid for 12 days and decided to leave the afternoon of the 7 th day. I was not asking for a refund. The “Guest relations” woman was so rude and refused to listen to anything I said. Trying to make me pay for a late checkout. This was a Saturday and I was paid up to the following Thursday. When I said no she threatened to call immigration and have them refuse to allow me to leave the country until I paid. Finally the rooms manager showed up and got filled in for the situation and let it go. I will say the buffet staff and pool bar and pool maintenance staff were so nice …the only redeeming thing in the hotel. Never again!
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Go anywhere else. I have a low bar for food and drinks in Cuba but this was very disappointing.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Lázaro Manuel Sánchez Portela, General Manager at Hotel Playa Vista Azul
Responded 1 week ago
Dear brendab590, We would like to thank you for choosing our resort and for sharing your comments about your stay here. We truly appreciate that you mentioned all the issues that were not good during your stay. Your remarks will be shared and analyzed by the pertinent departments. We hope we can welcome you again to our property for your next vacations, and you give us the opportunity to change your impression about our property. Warm regards, The Playa Vista Azul Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
S.Luke wrote a review Nov 2022
6 contributions2 helpful votes
This was our 4th trip to Cuba and our 3rd trip to this hotel (2018, 2019, 2022) and there are many features here that had us coming back. We like building 4 as it is close to the main lobby but also close to the pool and restaurants. This is Cuba and they do their best with the food prep, and many food shortages. Although repetitive you can always find stuff to eat. Nightly entertainment, pool bar and entertainment, etc. We stay at the other end of the pool where it is less crowded and much quieter. Room is very clean, but we did have to ask for hand towels and they were waiting for us when we got back. Things to know: bring condiments and salt/pepper. They have salt & pepper but the humidity is so great it sticks in the shaker. You can pay in Canadian coin but the staff will ask you to buy it back off of them for bills (their banks dont take Canadian coin) so we keep exchanging with them to have ready tip money. Al a Carte restaurants are first come/first served if you are a standard level guest; only premier status guests can make reservations. Your rep won't tell you that. This hotel changed from the "Ocean" line to the "Playa" line in 2020 and there is a perk but also a few downsides. The perk is free wifi throughout the resort - rooms, pool and lobby areas, etc. The downside is they no longer spray for bugs with a "fogger" in late afternoon/dinnertime. There have been other reviews mentioning cockroaches in the buffet area and restaurants, and unfortunately we have to agree. That said, the other reviews were in Sept and Oct which is a rainy season here and it drives the bugs inside. In the past when they fogged with insecticide regularly we never had this issue. It is for this reason we dropped our review this year to a 3*. We have a strategy... we are careful on what we choose to eat, we take a table as far from the buffet itself as possible, and in the al a carte restaurants we choose an open table in the middle and not near a wall. The restaurant and bar staff are fantastic, maid is also friendly and polite but the cleaning staff for the lobby washrooms could use a pep talk on maintaing that bathroom. Did I say you should pack toilet paper or napkins and always have them with you? There is a severe shortage of toilet paper! Covid hit this country really bad and like other places, recovery is slow. When almost everything is imported there are bound to be shortages and delays. Would I recommend this hotel? With consideration, yes but unfortunately there is lots of room for improvement and changing to the Playa line may have been a step down. We will pay close attention to future reviews when it comes time to book again.
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Date of stay: November 2022Trip type: Traveled as a couple
Room Tip: Bring condiments, have toilet paper or napkins handy, bug spray.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lázaro Manuel Sánchez Portela, General Manager at Hotel Playa Vista Azul
Responded 1 week ago
Dear Sharon L, We want to express our gratitude for making time to share your comments about your experience at Playa Vista Azul. It is rewarding to read that you enjoyed our facilities. We lament hearing that some aspects of your stay did not fulfill your expectations. We will analyze them with the management to improve the quality of our services. Thank you for recommending our resort to the community, we will be glad to welcome you and your friends in the future. We hope to see you soon. Bests, The Playa Vista Azul Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lynn wrote a review Nov 2022
1 contribution
Great! Great! Hotel, nice view, great service, the staff very happy and upbeat, the food was awsome as well, the animation staff also great!!! Recommend 1000% Thank you! Playa Vista Azul 👌🏻👍🏻👏🏻
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lázaro Manuel Sánchez Portela, General Manager at Hotel Playa Vista Azul
Responded 1 week ago
Dear 17dayp, Thank you for choosing our resort for your vacations. It's good to know that our resort exceeded your expectations. We are looking forward your next visit. Kind regards, The Playa Vista Azul Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spartaco Massucci wrote a review Nov 2022
La Thuile, Italy1 contribution
Great vacation especially for the people who work in the venue that made everything possible. I wanna thank everyone of the people staff: animators Ibisbel,Hanny,Carlos,Ronhie,Felix,Miguel,Gustavo and all the guys and girls I don’t remember the names,thank u guys everything was fantastic. Special thank as well to lobby bar guys and girls very kind too. I wanna say thank to the pool bar people and cleaning staff also very friendly and helpful Thank guys u r the reason why I’m coming back in April 23 My heart is with u all!!! Spartaco
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lázaro Manuel Sánchez Portela, General Manager at Hotel Playa Vista Azul
Responded 1 week ago
Dear spartacom444, We would like to express our gratitude for your kind comments regarding the friendliness of our staff. It's rewarding to hear that we were able to provide you a satisfactory trip. Thank you for choosing our resort for your last vacations. We hope to host your next vacations soon. Best regards, The Playa Vista Azul Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Helen Ka wrote a review Nov 2022
12 contributions2 helpful votes
Thank you Hotel Playa Vista Azul for a fantastic vacation! The ocean is turquoise magic! The rooms are very modern. The grounds are meticulously maintained. The service is above and beyond! Food, I am amazed by the creativity of the chefs, especially considering the devastating supply chain issues that the entire country is facing. Overall, it's a crown jewel of Varadero. ❤️💕 Comments about pools - in the pools with the blue tiles the water looks blue. In the pools with brown and beige tiles, the water has a shade of green. Both beaches are beautiful for swimming and relaxing. There are some activities in the morning but it calms down past noon. Massages are fantastic, especially sports massage. Regarding food, the shortage affects the entire island and there is nothing that can be done about it. With that said, I doubt that guests are starving. Money: both Canadian and US dollars are ok for the tips, but they can't exchange coins in the bank. This resort is newer than most in Cuba and rooms are spacious with modern decor. It's perfect for people who go for the ocean and the beach. Last thing, if Cuba had the same food supply as Mexico or Dominican, the trip to a Cuban beach would cost like Turks and Caycos.
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Date of stay: July 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lázaro Manuel Sánchez Portela, General Manager at Hotel Playa Vista Azul
Responded 2 weeks ago
Dear alionak704, We want to express our gratitude for making time to share with the community your observations regarding your stay in our property. It is our pleasure to read that your experience at our facilities and with our offer and staff was totally satisfactory. We want to thank you for choosing Playa Vista Azul as your vacation destination. We are looking forward to host you on your next visit. Bests, The Playa Vista Azul Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LOCATION
CaribbeanCubaMatanzas ProvinceVaradero
NUMBER OF ROOMS
501
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HOTEL PLAYA VISTA AZUL - Updated 2022 Prices & Reviews (Varadero, Cuba)

Frequently Asked Questions about Hotel Playa Vista Azul
Which popular attractions are close to Hotel Playa Vista Azul?
Nearby attractions include Varadero Beach (1.3 miles), Mi Casa Beatles (3.9 miles), and Cueva de Ambrosio (2.3 miles).
What are some of the property amenities at Hotel Playa Vista Azul?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Hotel Playa Vista Azul?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Playa Vista Azul?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Playa Vista Azul?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Playa Vista Azul?
Conveniently located restaurants include La Gruta El Vino, Waco's Club, and La Rampa.
Are there opportunities to exercise at Hotel Playa Vista Azul?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Hotel Playa Vista Azul?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Playa Vista Azul offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Playa Vista Azul?
The staff speaks multiple languages, including English, Spanish, French, German, and Russian.
Are there any historical sites close to Hotel Playa Vista Azul?
Many travelers enjoy visiting Cueva de Ambrosio (2.3 miles).