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Autopista Sur, Km 18,5 Parque Natural Punta Hicacos, Varadero 42200 Cuba
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Traveler (10419)
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Panoramas (15)
Pool & Beach (2573)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 10/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Memories Varadero Beach Resort
Updated 10/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 96 in Varadero
Location
4.0
Cleanliness
3.7
Service
3.7
Value
3.7
Pamper yourself on the pristine white sand beaches of Varadero, Cuba with a stay at the luxury Memories Varadero Beach Resort. The resort offers incredible value and impressive all inclusive features and is the perfect destination for a romantic getaway or a fun family vacation. Guests will be dazzled by the elegant rooms and suites that feature rich wood furnishings, luxurious amenities, and stunning décor. Relish a culinary trip around the world at the buffet restaurant and several à la carte restaurants, which offer sumptuous global cuisine, including Italian, Japanese, Mexican, and more. Spend your days basking under a golden sun on one of Varadero’s most beautiful beaches, or revel in an array of fun land and water sports and activities. Children will also have the time of their lives at the Kids Club and Baby Club with supervised games and activities. Memories Varadero Beach Resort ensures fun for all ages and helps create unforgettable vacation memories for the whole family.
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Property amenities
Free parking
Paid internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Conference facilities
Banquet room
Meeting rooms
Spa
Head massage
Massage
Salon
Baggage storage
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Laundry service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Safe
Iron
Refrigerator
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Spanish
8698Reviews1507Q+A100Room tips
Traveler rating
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Diana wrote a review May 23
Ottawa, Canada2 contributions
Don't waste your money in Memories Varadero beach club . Looks like a great deal $ but let me tell you my experience. I have been in Cuba many times in different memories. And Memories Varadero is the WORST. Let me give you an idea of how things work in Cuba. *Money exchange. Right now they have only one currency so I will recommend not to exchange money at the airport as the rate is pretty low. It is 18 Cuban pesos per 1 Canadian dollar. Do it at the hotel and before ask multiple people, you may be surprised to hear different answers, you can get up to 60 pesos for 1 Canadian dollar. *People try to confuse you all the time, they want your cash and take advantage of you. In downtown Varadero you can't use credit cards everything is overpriced, cash only. *During the week you are going to see foreigners, such as Canadian, Europeans etc. But on Fridays is when the locals start to arrive and that is when the problems escalate for example: Lines at the buffet are so long, and on top of that when the locals are in the resort they get the services firtst. If you say something they are rude or just simply show you actitude. The employees prefert to serve the Cubans first and they don't care if you are first in line. In addition they come with multiple plates, fill them up to the point that there is no food for anybody else. On the weekend best to show up at 7:00 am when the buffet opens or not eat breakfast at all. I brought this up to management's attention, and they didn't seem to care or do anything about it. *Pools are dirty and disgusting, during the weekend when the locals are around they are always trying to steal from you if you are in that area. *Beach towels is another issue, they don't give you clean towels every day. The only time is at the beginning of your trip. *At an all inclusive resort you expect your mini fridge to be filled with the minimum of water, pop and juice, if not beers. However we were only limited to one single bottle of water, as were Diamond club members. It is unknown to me what it would take or cost to have something beyond water which should always be included in an all inclusive package . *Entertainment is very poor, considering that other Memories have great shows. The entertainment is mediocre and only last 45 minutes. It is very loud during the weekend, locals keep you awake with the noise, lots of drunk Cubans in the resort. I didn't feel SAFE AT ALL. *Alcohol: Only Rum and wine, well that is all they want to offery you but there are other option, that they only give to who they want or to who is willing to pay for. That is ridiculous for an all inclusive. *Communication is bad, my flight got delayed and front desk never informed me, I found that through the Sunwing app, there was a paper that I found after a couple of hours of waiting. They should tell the people, it is basic information. For an extra couple of dollars I recommend to travel to DOMINICAN REPUBLIC OR MEXICO, good food, nice beaches and great services.
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Date of stay: May 2022Trip type: Traveled
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JoeBrown10 wrote a review May 19
Calgary, Canada1 contribution2 helpful votes
My family arrived at Memories on May 9th. We were in building 38- which is right across from the activity pool. Upon arriving in our room the maid Ashley introduced herself to us, she did an amazing job throughout our stay. The staff!! let me tell you about the staff specifically, Dani the lifeguard, Robert in the swim up bar, Jamie with the activity team and Chocolate- all of these people were amazing and really took to my children. There was also a server in the buffet area that we seen everyday, she would bring us fresh fruit everyday from her house, mangoes, bananas, we could not keep up with all the mangoes it was AMAZING!!! The food, I was very wary of the food in Cuba after hearing so many negative stories, however we had steak, lobster, calamari,, the Italian and Japanese ala cartes were really good as well. The food is repetitive, but when you have that sort of food its fine. They had ham and cheese sandwiches, hot dogs, hamburgers and fries for the kids. We took one excursion which was the catamaran. This is something I would recommend to anyone! Honestly, we couldn't have asked for a better time The beach was amazing white sand blue water! Just like a dream! Also not a lot of vendors on the beach trying to sell you anything which I found quite nice. Entertainment- was good during the day- again similar activates but was a good change of pace. On the weekends, there was an increase in "locals" which others have noted but to us, this is their country that we are visiting and so we were not bothered by it. They were friendly. The Cuban people are very friendly. I had taken one of the carts to the front store to buy a bottle of rum, I left my phone on the cart and when I had realized it. The bell boy was already on his way back with my phone to return it to me. The staff work incredibly hard! My only complaint if I had to, would be the front desk staff. The were not very helpful at all but I am sure they are very busy. I would return to this resort and it sure changed my opinion of Cuba! .
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Date of stay: May 2022
Rooms
Service
Sleep Quality
2 Helpful votes
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Response from Director General, Dueño at Memories Varadero Beach Resort
Responded 6 days ago
Dear Joe, On behalf of the Memories Varadero Beach Resort staff, we would like to thank you for providing part of your time to share a nice review of your stay with us on social media. We are very glad to know you had a great family vacation, that you consider we have an amazing staff, that you liked the food, the a la carte restaurants, the beach and the entertainment. We are looking forward to see you again. Best regards, General Manager.
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Tony Z wrote a review May 18
Montreal, Canada90 contributions28 helpful votes
Best trip and resort ever. This is our 2nd visit at Memories Varadero and we must say that the staff at this resort gives 5 star service. The food pool, and beach are absolutely 💯 % amazing!! Special thanks to Yunet at quality control. She took care of all our needs. We so appreciate how she looked after us. She's definitely a 5 star plus human being. We will definitely be back and recommend to anyone who is thinking of coming here for their vacation.
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Response from Director General, Dueño at Memories Varadero Beach Resort
Responded 1 week ago
Dear Tony, On behalf of the Memories Varadero Beach Resort staff, we would like to thank you for providing part of your time to share a nice review of your stay with us on social media. We are very glad to know you had the best trip ever with us, that you consider the staff service is great, that you liked the food, the pool and the beach. Thank you for recommending us. Regarding Yunet, you can be assured we will congratulate her on your behalf for her good job. We are looking forward to have you back. Best regards, General Manager.
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498mar wrote a review May 16
Charlottetown, Canada3 contributions2 helpful votes
After plenty of searching for a good fun resort we settled for memories due to the reviews. This was a huge let down. Day time entertainment in non existent. My kids were pretty bored. Besides the services in the buffet, the servers were not friendly and didn’t seem to be enjoying their job, not to mention their lack of English. There was no kids club. No music or entertainment on the beach. There was music by the pool somewhat through the day, but repeated the same songs over and over. No music played on the weekend, no staff was really around the pool, I figured they all take the weekend off? We got harassed for money the first day by “Chocolate”, really made for an uncomfortable week. If you have kids let’s hope they are not picky because there is little to no food here. They did have fries part way through our trip but ran out. There is spaghetti but was never fully cooked. Buffet was just ok, birds all over the food, fruit flies smothering the fruits. Lots of locals at the resort that were pushy and rude, taking most off the food at the buffet. The beach is beautiful, but don’t expect any good drinks or any at all. The rooms were actually nice and renovated. We had comfortable beds and great ac. Our safe worked and the house keepers were exceptionally nice and did a great job cleaning. Only water in our fridge tho. Laritza went out off her way a lot to ask how we were doing, sweet girl. I think she see’s and realizes what’s going on at this resort. Maybe this girl would make for great management?. Its to bad the reviews are very misleading. I’ll never trust reviews again. I understand it’s tough times in Cuba and food is lacking. But no fish besides calamari? This place needs a wake up call. It’s a beautiful resort, beautiful grounds great beach. I really hope this place can succeed, but we will not be rushing back to Cuba or this resort anytime soon.
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Date of stay: May 2022
Location
Service
Sleep Quality
1 Helpful vote
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Response from Director General, Dueño at Memories Varadero Beach Resort
Responded 6 days ago
Dear Marcella, On behalf of all the staff at Memories Varadero Beach Resort, we would like to thank you for taking some of your time to write your opinion about the hotel on social media. We are very sorry that we were not able to meet your expectations regarding entertainment, the treatment received by the Buffet employees, the quality of food and drinks. Regarding the quality of the food, we are very sorry for your comment, since in the hotel we have chefs trained to meet the most demanding palates and also as a facility we work to guarantee the greatest variety of food possible in order to satisfy the needs of our clients and that in this way they leave the hotel satisfied. Regarding the attention received, we are surprised by your comment, since at the hotel we have a perfectly trained team to provide the best service to each and every one of our clients. Regarding the quality of the drinks, we can assure you that we have a team of employees perfectly prepared to prepare the best drinks. Finally about the activities, we can tell you that our animation team has a plan of daily activities that start from 10:00 AM until the night that the Disco ends. We sincerely hope that you will give us another opportunity to try to meet your expectations in a future stay. Sincerely, General Manager.
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Josh wrote a review May 15
1 contribution1 helpful vote
My friends and I had a great trip! The maids were awesome and the food services in the cafeteria were great. Huge shoutout to Laritza and chocolate in the event staff! They were so awesome, the entire entertainment team was great! Always made us feel included and they were so kind. There was always something fun to do. Would definitely recommend!
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
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Response from Director General, Dueño at Memories Varadero Beach Resort
Responded 1 week ago
Dear Josh, On behalf of the Memories Varadero Beach Resort staff, we would like to thank you for providing part of your time to share a positive review of your stay with us. We are very glad to know that you and your friends had a great trip, that you think the maid service was awesome, the food service great just like the entire entertainment team, who always made you fell included. Thanks a lot for recommending us. We hope to see you again soon. Warms regards, General Manager.
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Sheena S wrote a review May 15
1 contribution1 helpful vote
We have visited this resort twice now and have yet to be disappointed! The customer service is amazing and the kids club is a great place to drop the kids for some time to yourself! We love Memories! ♥️
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Response from Director General, Dueño at Memories Varadero Beach Resort
Responded 1 week ago
Dear Sheena, On behalf of the Memories Varadero Beach Resort staff, we would like to thank you for providing part of your time to share a nice review of your stay with us on social media. We are very glad to know you have visited us two times already and you’re not disappointed at all, that you consider the customer service is amazing and the kids club a great place for the kids. We are happy to know you love Memories. We hope to see you again soon. Best regards, General Manager.
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carol h wrote a review May 15
2 contributions2 helpful votes
We returned to Memories April 23- May4 for our 6th time. Had the best time ever! Arletty is busy day and night making sure every guest is happy. Every employee at this resort is friendly and hard working. The food was amazing from the omelettes to the lobster! The activity team are amazing! They are always interacting with guests and have so much energy . Yaimary from the kids club has become a friend and she has a true gift with children. You can see how much she loves her job and the kids love her! I don’t have anything negative to say. We will return!
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
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Response from Director General, Dueño at Memories Varadero Beach Resort
Responded 1 week ago
Dear Carol, On behalf of the Memories Varadero Beach Resort staff, we would like to thank you for providing part of your time to share such a beautiful review of your stay with us on social media. We are very glad to know you have been here six times already and that you always keep coming back, that you had the best time ever, that you consider the staff is friendly and hardworking, the food and the entertainment team amazing and that you don’t have anything negative to say about our resort. Regarding Yaimary and Arletty, you can be assured we will congratulate them on your behalf for their excellent job. We are looking forward to have you back once again. Warm regards, General Manager.
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Damion A wrote a review May 15
1 contribution1 helpful vote
Very friendly staff,energetic ppl.The resort it’s very good in my opinion.I had a blast awesome environment. I would recommend 100%.Laritza the entertainer it’s out of this world .I will come back one day for sure.I like it here
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Response from Director General, Dueño at Memories Varadero Beach Resort
Responded 1 week ago
Dear Damion, On behalf of the Memories Varadero Beach Resort staff, we would like to thank you for providing part of your time to share a nice review of your stay with us on social media. We are very glad to know you consider we have a very friendly and energetic staff, that you think the resort its very good, that you like it here and you recommend us 100%. Regarding Laritza, you can be assured we will congratulate her on your behalf for her great job. We are looking forward to see you again. Best regards, General Manager.
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Larisa wrote a review May 9
Tbilisi, Georgia4 contributions4 helpful votes
The only good thing I can say about this hotel is the friendly staff. All apart from this, it wasn't enjoyable. We had a package Diamond Club, but it changed nothing. The meal was the same all days we stayed, which could be okay for Cuba as it is not a country to enjoy the gastronomy. Still, apart from the meal monotony, there was a lack of some basic stuff such as butter in the morning, a line up waiting for ice cream, or some not-fresh vegetables that were supposed to be a salad. All this is unacceptable even in a moderate restaurant. The safe box was closed forever in our room, and we had to bring our passports to the beach to avoid eventual problems. People from reception promised to send a guy to open it, but he never appeared. The lock of our balcony door was broken, and we had to close it in some tricky way using a stick. The bathroom looked like never been renovated. The shower was half-broken, and the toilet bowl was as well. However, the beach was amazing, like any beach in Varadero. If we come back to Cuba, we will not choose this hotel, sure thing.
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Date of stay: April 2022
Rooms
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Response from Director General, Dueño at Memories Varadero Beach Resort
Responded 2 weeks ago
Dear Larisa, On behalf of all the staff at Memories Varadero Beach Resort, we would like to thank you for taking some of your time to write your opinion about the hotel on social media. We are very sorry that we could not meet your expectations regarding the Diamond Club service, the variety of food and the room. Regarding the variety of the Buffet, we can tell you that as an installation we work in order to guarantee the greatest variety of food possible in order to satisfy the needs of each and every one of our clients and that in this way they leave pleased. The rooms are previously checked before the guests enter precisely to avoid inconveniences of the type that you specify, however we apologize for the inconveniences that this may have caused you. Finally, regarding the Diamond Club service, we are very sorry for your comment since we have a team of workers specifically dedicated to meeting the needs of customers who buy this service, to guarantee their satisfaction. We sincerely hope that you will give us another opportunity to try to meet your expectations in a future stay. Sincerely, General Manager.
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Rita V wrote a review May 8
1 contribution1 helpful vote
This was our 4th visit to Memories Varadero Beach Resort (2nd for our 4 year old daughter). The beach is stunning. The staff is amazing! Always so attentive and taking extra care to make our daughter feel at home. Arletty and Amaury took very good care of us as well as our maid, Analina. We hope to return to Cuba very soon and we hope Management will invest more money into this resort to allow it to remain competitive.
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Response from Director General, Dueño at Memories Varadero Beach Resort
Responded 2 weeks ago
Dear guest, On behalf of the Memories Varadero Beach Resort staff, we would like to thank you for taking the time to write a positive review of your stay with us on social media. We are very glad to know this was your fourth visit to the hotel, that you liked the beach, that you consider the staff is amazing as well as the maid of your room. Regarding the staff members you mentioned previously, you can be assured we will congratulate them on your behalf for their good job. We hope to see you again. Best regards, General Manager.
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ALSO KNOWN AS
sirenis la salina varadero beach hotel varadero
LOCATION
CaribbeanCubaMatanzas ProvinceVaradero
NUMBER OF ROOMS
1035
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Frequently Asked Questions about Memories Varadero Beach Resort
Which popular attractions are close to Memories Varadero Beach Resort?
Nearby attractions include Varadero Beach (2.2 miles), Cueva de Ambrosio (1.2 miles), and Plaza Las Morlas (1.1 miles).
What are some of the property amenities at Memories Varadero Beach Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
What food & drink options are available at Memories Varadero Beach Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Memories Varadero Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Memories Varadero Beach Resort?
Conveniently located restaurants include Restaurant La Arcada, Xanadu Restaurant, and La Panchita.
Are there opportunities to exercise at Memories Varadero Beach Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Does Memories Varadero Beach Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Memories Varadero Beach Resort?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Memories Varadero Beach Resort?
Many travelers enjoy visiting Cueva de Ambrosio (1.2 miles).
Does Memories Varadero Beach Resort have any great views?
Yes, guests often enjoy the ocean view available here.
Is Memories Varadero Beach Resort accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.