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Hotel Acuazul

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1 room 2 adults 0 children
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Hotel Acuazul
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214 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Reviewed 4 days ago NEWvia mobile

The food was pretty good. The spread at New Years was fantastic. Bring light bulbs and toilet paper. The hallways were dark and the toilet paper was sparse. Only 2 small hotel towels for showers which were cold to warm. Strong smell of pétrole from the plants between 4 and 5 am. Bring earplugs because the bar in front of...

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Thank chantalp675
Florida
Reviewed 1 week ago via mobile

This was our first trip to Cuba and the first hotel, on our first night. This hotel, like all the hotels in Cuba, is owned and operated by the government. The first room we were led to was in the adjacent "apartmentos". The elevator was slow, pitch black (broken lights) and dirty. Hallways smelled like roaches. If you don't know...

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1Thank Mirrrcat
Reviewed 3 weeks ago via mobile

Worst hotel in my lyfe. Doesn't worth 3 stars. Stinky, dirty, broken. Big bugs in the rooms. Only single bar opened for the customers. Elevator- klaustrophob's nightmare-no light. Never again. Highly not recommended.

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Thank Dan D
Reviewed 4 weeks ago via mobile

I spend 2 nights with my family. All the hotel is terrible, not hot water, ac didn't work, water on the floor all around hotel, broke walls on the rooms, ladies in reception were really rude. Food was bad and they didn't have many things to offer. They were not helpful at all. But all the opposite making all the...

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2Thank OLi R
New York
Reviewed July 28, 2016

Our first night in Cuba was not welcoming...The room was dirty and outdated. The bathroom tub was rusty, and the shower handle was broken. The doorknob to the actual room was broken. We landed at night, and couldn't wait for the morning to check out and RUN to another hotel. HORRIBLE...lots of locals are there as well, the pool looked...

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4Thank IslandGem69
Reviewed June 19, 2016 via mobile

When I first got to hotel the front desk person was rude. Thought it was going to be like that the whole time. But all the other staff were very friendly and kind. Food was good and clean dinning area. Had fun at the pool bar and snack bar! One problem was they had me off side around the corner...

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2Thank Jason D
Toronto
Reviewed June 3, 2016 via mobile

Luxury hotel, NO ! But for $360 tax included we couldn't go wrong , great location walking distance to many things on the Varadero strip , rooms were very clean & 24 hour bar , we did not eat on the resort the buffet did not look to appealing but there were many restaurant options in walking distance

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4Thank Monique C
Montreal, Canada
Reviewed May 14, 2016

just came back from cuba staying at acuazul hotel in varadero from 1st to 12th may 2016...the plane left around 6 pm and by the time clearing customs in varadero and getting dropped of at the hotel it was already 11.30 pm.....a sandwich was kept for the 5 or so guests who had booked....Pros:downtown location,clean,friendly staff who remember repeat guests,lottsa...

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2Thank combien_99
canada
Reviewed April 7, 2016

back for my 4th time here. Had room 407, 2 balconies overlooking pool.Since my last visit 2 new elevators have been installed, both working. My room had new toilet, no problem with the water flow. Had hot water most of the time.Snack bar by pool served great french fries , ham & cheese sandwiches & hamburgs. Staff all familiar &...

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2Thank william2Canada
Montreal, Canada
Reviewed March 25, 2016

Very good value for our money. Great staff, good food, great italien restaurant, excellent staff and near beach. Bar by the beach. Near shopping, city bus very cheap to go around island. A must see!!!!!

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5Thank Josée B
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning

Additional Information about Hotel Acuazul

Address: Primera Avenida e/ Calle 13 y Calle 14, Varadero 42200, Cuba
Location: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $89 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Acuazul 3*
Number of rooms: 78
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Also Known As:
Acuazul Hotel Varadero
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Acuazul staff and other travelers.
36 questions
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Toronto
over a year ago
Hamilton, Canada
Barrie, Canada
Moncton, Canada
26 days ago
Perth, Canada
11 months ago

See all questions (36)

Questions? Get answers from Hotel Acuazul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for ocean view but will a little noisy at night ,there is a free safe ,tip your room cleaner ..”
 of 5 bubbles combien_99, May 14, 2016 | Read review
“rooms at front can be quite noisy in morning, pool side room quieter except during shows.”
 of 5 bubbles william2Canada, Apr 7, 2016 | Read review
“Street side has great views but street noise. Pool side have AM sun but nightly entertainment could be troublesome if you retire early.”
 of 5 bubbles ianafraser, Mar 3, 2016 | Read review
“I liked the view from the street, but the balcony's are not safe, do not go here”
 of 5 bubbles Annie48915, Feb 29, 2016 | Read review
“If you want sleep.... Don't get a room on the back side!”
 of 5 bubbles 487pattih, Jan 20, 2016 | Read review
5 of 5
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