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Paradisus Princesa del Mar Resort & Spa

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#10 of 63 Hotels in Varadero
Certificate of Excellence
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1 room 2 adults 0 children
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Paradisus Princesa del Mar Resort & Spa
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5,308 Reviews from our TripAdvisor Community

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Ottawa, Canada
Reviewed yesterday NEW

We decided to go to Paradisus Princesa Del Mar during our vacation. It was not our first choice but due to some circumstances, we had to choose something else. We were not in the Royal Service. Reception: Upon arrival, the check-in was fast. One thing you would except like what we get from other 5 stars resort is a welcoming...

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Helpful?
Thank lyse b
Houston, Texas
Reviewed yesterday NEW

The resort was beautiful and there are several different restaurants available for food options, although we didn't stay long enough to try them! All of the staff were very friendly and accommodating, we especially loved Maria Eugenia and Teresa from the buffet who took such good care of us. The entertainment staff does a fantastic job of planning activities throughout...

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Thank Sommer L
Mississauga
Reviewed yesterday NEW

I have been to Cuba a few times and was surprised that this resort was Cuban. Meaning it was a much higher standard than my past Varadero experiences. I would definitely recommend this resort. Here's the break down... Location: Good Location overall. About 30-40 minutes from the airport. Not all of the transfer buses have a washroom, keep that in...

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Thank jam1king
Ottawa, Canada
Reviewed 2 days ago NEW

Back from March break at this resort. I have never written a review before but wanted to give some feedback. So we arrived at 11:45 Saturday night. Check-in was quick as there was only one other couple. We were driven to our room in block 6 (newer building) ocean view on the third floor, and our luggage was brought upstairs...

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Thank Josie2306
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Josie2306, First of all, thank you for the review of your stay. I believe you really highlighted, in the best way, many of the standout amenities of our resort. I want to thank you also for the constructive criticism regarding your experience at the resort. I will certainly be addressing the issues you had here. Thank you again for...

Oakville, Canada
Reviewed 2 days ago NEW

Having been at the resort in January and falling on a wet ceramic floor which they subsequenty moped up we had to leave early due to injuries. We believed what we were told by Management regarding a credit and to come back.i am still recovering but we have never heard from the resort regarding what they told us . I...

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Helpful?
Thank karenofoakville
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear karenofoakville, Thank you for giving us your review. We would like to express our sincerest apologies for not contacting you in advance, we have done an analysis with every single one of the aspects you are detailing us to proceed with the proper answer. We will be happy to help you, please contact us at: jefe.cac.ppm@meliacuba.com. Sincerely, Managing Director....

London, Canada
Reviewed 2 days ago NEW

My husband and I will definitely go back to this resort. Well kept, nice staff, great condition. Many food options, lobby and common spaces were bright and room was clean. We stayed there for 4 days. Air conditioner working well in the bedroom and hot water in the shower.

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3Thank andrecalde
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear andrecalde, First of all, thank you to take a time writing this review. We're glad to know that you enjoyed Paradisus Princesa del Mar. We are also happy to know that you enjoyed our grounds, service, staff, and food. Thank you for recommend us. Looking forward to see you very soon! Kind regards, Managing Director. Paradisus Princesa del Mar.

La Sarre, Canada
Reviewed 2 days ago NEW

I stayed at Paradisus Princesa del Mar from march 6 to 13 2017. I've heard many bad comments before to go in Cuba so I was a bit afraid. But I've been really impressed by the quality of this resort. The room was well cleaned everyday (thanks to Lilisbeth!), the bed was comfortable enough. The food was good: At the...

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2Thank Annick B
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Hello Annick B! We appreciate you taking the time to write a review about your recent stay with us. Our staff takes great pride in the level of service we provide to each and every guests . We have shared your review with them and they would be our sincere pleasure to welcome you back soon. With warmest regards, Managing...

Reviewed 3 days ago NEW

Just got back from a week vacation for March Break at this resort! I was really disappointed. I read most of the reviews before leaving and most of the bad ones were true!! Check-in was slow because there was alot of couples that came in at the same time. We were given a glass of juice, which was nice. When...

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2Thank Joelle C
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Joelle C, Thank you for your review. We are sincerely sorry that your experience at our Resort was a disappointment and we apologise profusely for the issues that understandably spoiled your stay with us. We do apologise for the inconvenience with, we must admit that we are surrounded by a natural park. We are also in the Caribbean region...

Reviewed 3 days ago NEW

My husband and I stayed here last week for a week after 3 nights in the wonderful Havana. The Hotel exceeded our expectations, we stayed in block 6 on 3rd floor, the room was huge, newly decorated and spotless and the maid was very thorough. The restaurants were nice, Japanese was fun, Bamboo was nice as was the French. We...

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2Thank Jackie D
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Jackie D, Thank you for your review and for having your holidays at Paradisus Princesa del Mar , we are pleased to know that you enjoyed your stay with us. We love your comments about our food, accommodation and staff. We hope to be able to welcome you again soon at our hotel. With best wishes, Best regards, Managing...

Winnipeg, Canada
Reviewed 4 days ago NEW

Group of 5 first week of March. We all loved it ,everything was great .our summation on leaving .next year we are here again Room was great Beach was excellen Bar was excellent Entertainment was excellent Staff were excellent

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4Thank waynecarnochan
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear waynecarnochan, I would like to thank you for your passionate words in relation to our resort. It is a wonderful feeling to read on Trivadvisor public website that you highly recommend our hotel and services. I will share this review with the team at the beach, they will be so happy to read it. I hope that we will...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Paradisus Princesa Del Mar Resort & SPA is located in Varadero Beach, the Cuban sun and beach tourist destination for excellence. This stunning Ultra All-Inclusive 5-star hotel is designed only for adults over 18. The property houses 434 rooms equipped with modern comforts and provides a varied gastronomic offer, daily activities, swimming pool and meeting rooms which convey an ambiance of quietness and service. Discover the magical peace of this hotel. ... more   less 

Additional Information about Paradisus Princesa del Mar Resort & Spa

Address: Auropista Sur, Ctra. Las Morlas, KM 19 1/2, Varadero 42200, Cuba
Location: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $269 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Paradisus Princesa del Mar Resort & Spa 4*
Number of rooms: 630
Reservation Options:
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Also Known As:
Paradisus Princesa Del Mar Resort And Spa
Paradisus Princesa Del Mar Hotel Varadero
Paradisus Princesa Del Mar Varadero
Paradisus Princesa Varadero
Princesa Del Mar
Hotel Style:
#3 Business Hotel in Varadero
#3 Romantic Hotel in Varadero
#6 Top resorts Hotel in Varadero
#6 Family Hotel in Varadero
#8 On the Beach Hotel in Varadero
#9 Luxury Hotel in Varadero
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Questions & Answers

Here's what travelers have asked, with answers from Paradisus Princesa del Mar Resort & Spa staff and other travelers.
475 questions
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Questions? Get answers from Paradisus Princesa del Mar Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No elevators so ask for a ground floor room if you can't do stairs”
 of 5 bubbles S0mmerL, yesterday | Read review
“The new block six is best for rooms.”
 of 5 bubbles Josie2306, 2 days ago | Read review
“Our junior suit (cheapest option) was just fine.”
 of 5 bubbles andrecalde, 2 days ago | Read review
“Block 6, 3rd floor we were 6339 which was partial sea view, 6338 looked to have a sea view?”
 of 5 bubbles , 3 days ago | Read review
“Pay extra for Royal Service, worth the peace and quiet and wonderful one on one service.”
  • View from Swim Up Pool room.
  • Our room upon arrival, lovely, clean and inviting.
 of 5 bubbles OntarioTravellers684, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question