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We visited here as an excursion package so arrived in an American car, enjoyed a drink and spent time looking around the mansion. Dinner was great, I ate lobster which was delicious. It has great views and the staff were very hospitable and also the...More
Response from comercial12017, Guest Relations Manager at Mansion XanaduResponded April 14, 2017
Thank you very much for your comments!!
This is a very special excursion package for us.
We are glad to see that you enjoyed it!
We will wait for you next year!
Sunset on Xanadu Mansion is incredible! If you want to have dinner there you have to book. I didn't, but i arrived earlier and they "let" me to eat there. "Let me" because the waiter was so rude. He told us that was full but...More
1 Thank Mary N
Response from comercial12017, Public Relations Manager at Mansion XanaduResponded April 14, 2017
Thank you very much for your visit and your comments about the place and dinner!
We are so sorry for the inconvenience with the waiter. We will take measures so that this does not happen again. Usually the restaurant opens at 7.00 p.m....More
Mansion Xanadu is unique, full of history and has an amazing beach. It's very different from all other hotels in Varadero. The service is great, the rooms are elegant and the food is amazing (we still remember our dinner by the sea)! It's a piece...More
1 Thank Kaline H
Response from Loreinys V, Director de Relaciones con Clientes at Mansion XanaduResponded April 10, 2017
Thank you so much for your opinion. We are delighted that you have spent such good times in this beautiful place.
Mansion was impressive from the beach. Walked to it from the beautiful public brach behind rhe mall of americas. Can also access it from the main golf course road from the hop on hop off bus. Either way its about a 10 min walk. Located...More
1 Thank Wendy S
Response from Loreinys V, Director de Relaciones con Clientes at Mansion XanaduResponded March 31, 2017
Thank you so much for your opinion. I invite you to have lunch or dinner in our restaurant the next time, it is excellent and the view of the sea is beautiful.
We decided to stay here because of the novelty of staying in a 'mansion' and the historical background of the property. Unfortunately, the mansion is under renovation which caused a bit of disruption and a huge mess. The mansion is in desperate need of a...More
1 Thank Jodi F
Response from comercial12017, Guest Relations Manager at Mansion XanaduResponded March 10, 2017
Thank you very much for your comments!
We are so sorry for the inconvenience.
It is truth, after 86 years, works of gradual restoration process has begun on the facade, in order to restore its original architectural values, so, without closing operations and...More