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Royalton Hicacos Varadero Resort & Spa

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Royalton Hicacos Varadero Resort & Spa
Royalton Hicacos Varadero Resort & Spa
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3,894 Reviews from our TripAdvisor Community

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Showing 2,741: English reviews
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Chilliwack, Canada
Reviewed yesterday NEW

This is probably one of the nicest resorts in Varadero as far as beautiful grounds with winding paths by coconut trees, beautiful beach and rooms are very comfortable. I was happy we choose this resort and I do believe the food here is far better than most of the other resorts in Cuba. The main negative is that for a...

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1Thank Kathleen J
Reviewed yesterday NEWvia mobile

We visited for two weeks in March 2017. We upgraded to the Diamond Club (DC) on arrival. We thought long and hard about it, as the reviews are very mixed. Our advice is to ensure that if you do upgrade, you get exactly the same service as those who have upgraded before arrival and are staying in the dedicated DC...

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Thank Lissim09
Stockton Heath, United Kingdom
Reviewed yesterday NEW

From the minute we arrived at the Royalton we just relaxed. We had had a very busy 5 days in Havana and were ready for total relaxation. We were met with drinks and hot towels (slightly disconcerting as it was pretty hot, cold would have been appreciated more). Check in was very quick and then our butler Fernando showed us...

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4Thank lovesusa
Moscow, Russia
Reviewed yesterday NEW

July 2016, this is my third trip to the Royalton Hicacos Resort and Spa since July 2015. I jumped from happiness and joy that I was here again. This is a late review, but not just a review, this is a declaration of love to the hotel and Cubanas. Royalton Hicacos – my home away from home! I spent 20...

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2Thank Maria K
Reviewed 2 days ago NEW

spent 2 weeks February 2017.the place is a bit outdated but kept very clean. The staff is absolutely amazing, we were lucky to there at the same time that the yoga instructor Diane Lanthier and enjoyed yoga everyday. The entertainers on the beach and the pool make your stay very pleasant, Will definitely go back. The only downfall is the...

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1Thank Rose P
Ottawa, Canada
Reviewed 2 days ago NEW

Spent a week and the food was good but our room was a bit tired. Rust spots on the shower enclosing and lack of a dresser (a big box only where we stowed our luggage but clothes had to go anywhere we could find place) were the big misses but we were not in our room that much so it...

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Thank kristenjenniferw2017
Edinburgh, United Kingdom
Reviewed 2 days ago NEW

Went here in June 2016 - first visit to the Caribbean. Fantastic hotel and experience in all regards - room, grounds, beach, service, food etc. Hotel is very nice and modern. Grounds are nice. Room was superb. Suite with a balcony, large bathroom and fridge filled daily with drinks. Walk to the beach in under 5 mins. Food was superb...

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1Thank danielmlee
Reviewed 2 days ago NEW

We will be returning on the 1st May 2017 for our 7th visit to this amazing Hotel. We keep coming back because of the fantastic holidays we have had at this hotel. The hotel and grounds are always very well kept with staff constantly maintaining them and the beach is probably the best that we have been to in the...

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2Thank Stephen M
Reviewed 3 days ago NEWvia mobile

This resorts check all our boxes. Relax. Good size easy to get around and never feels crowded. Clean. From the room common areas and washrooms great shape. The ladies work very hard to keep things looking great. Service. Butlers always looking to assist in making sure you have everything you need and want. Entertainment. Day and night the team looks...

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4Thank Lesley D
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Lesley, Thank you very much for sharing such an amazing feedback after your stay at Royalton Hicacos. We are glad to read that our cleanliness exceeded your expectations. Moreover, we are very happy to read your opinion about the opera night and the professional service provided by our Diamond Club staff. It would be a pleasure for us to...

Reviewed 3 days ago NEW

Spent a week at the Royalton Hicacos in Varadero - March 2017. This is an adults only resort. The resort itself and beach are really gorgeous. We really enjoyed our time there. The staff were helpful and extremely friendly with the Reception staff being the only exception. They were not quite as attentive and polite as I would expect at...

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2Thank Ben P
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Ben, Thank you very much for sharing your experience among us. It is pleasant to know that you enjoyed a lot our beach as well as the quality of the buffet at breakfast. However, we regret your experience with some of our front desk staff. We will share your comments and suggestions with the departments in charge to analyze...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled within lush tropical gardens and just steps from the azure blue waters and powder white sand of Cuba's finest beach lies the award-winning Royalton Hicacos Varadero Resort & Spa, an Adults Only Luxury All Inclusive Resort. ... more   less 

Additional Information about Royalton Hicacos Varadero Resort & Spa

Address: Carretera Las Morlas km 15 | Punta Hicacos, Varadero 42200, Cuba (Formerly Royal Hicacos)
Location: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $248 - $433 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royalton Hicacos Varadero Resort & Spa 5*
Number of rooms: 404
Reservation Options:
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Also Known As:
Sandals Royal Hicacos Varadero
Sandals Cuba
Sandals Royal Hicacos Resort Spa
Royal Hicacos
Hotel Style:
#1 Spa Hotel in Varadero
#1 Luxury Hotel in Varadero
#1 On the Beach Hotel in Varadero
#1 Top resorts Hotel in Varadero
#7 Romantic Hotel in Varadero
#13 Family Hotel in Varadero
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Questions & Answers

Here's what travelers have asked, with answers from Royalton Hicacos Varadero Resort & Spa staff and other travelers.
1,487 questions
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Questions? Get answers from Royalton Hicacos Varadero Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room closer to the ocean so you don't hear highway traffic”
 of 5 bubbles 206kathleenj, yesterday | Read review
“Choose a room in the 2600 range overlooking the gardens.”
 of 5 bubbles stephenmG9950HT, 2 days ago | Read review
“all suites are very nice”
 of 5 bubbles PhillipH826, 1 week ago | Read review
“We enjoyed Sunset blocks 25 + 28 facing the DC pool”
 of 5 bubbles smc1234562015, 1 week ago | Read review
“courtyard rooms are the best for quiet.”
 of 5 bubbles Traveller1182145, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question