MELIA VARADERO

About

4.0

Very good

7,052 reviews

Location

Cleanliness

Service

Value

Certificate of Excellence

Meliá Varadero, unforgettable experiences by the sea. 5 Star All Inclusive Resort, located right on the beach, very close to the Varadero Golf Club and next to the Plaza América Convention Centre. It architecture resembles a flower with seven petals, topped by a dome covering an original lobby adorned with plants and flowers. Renowned for its spaces with personalised service, exclusivity and privacy on THE LEVEL Floor, its Mini Club with a daily programme for children and packages designed for families, as well as its special features for staging events, conferences and incentive trips. There are 7 different types of modern and unique rooms, including the Premium rooms and Suites, with spacious staggered terraces, spectacular views of the sea and the Varadero peninsula, as well as the Sea View Grand Suite The Level room, renowned for its exceptional location, spaciousness, comfort and design. Recommended for incentive trips, weddings, honeymoons and golfers on holiday with their famil

Room & Suite (1,206)1,206

Full view

Property amenities

Free parking

Wifi

Pool

Fitness Center with Gym / Workout Room

Free breakfast

Beach

Diving

Babysitting

Parking

Public wifi

Paid wifi

Paid internet

Internet

Pool / beach towels

Outdoor pool

Restaurant

Swimup bar

Breakfast available

Breakfast buffet

Snack bar

Poolside bar

Tennis court

Entertainment staff

Table tennis

Nightclub / DJ

Children Activities (Kid / Family Friendly)

Kids club

Airport transportation

Business Center with Internet Access

Conference facilities

Banquet room

Meeting rooms

Spa

Massage

Salon

Concierge

Currency exchange

Shops

Sun loungers / beach chairs

Sun terrace

Sun umbrellas

Butler service

Dry cleaning

Laundry service

Room features

Ocean view

Non-smoking rooms

Suites

Family rooms

Air conditioning

Housekeeping

Minibar

Flatscreen TV

Private balcony

Room service

Safe

VIP room facilities

Refrigerator

Good to know

HOTEL CLASS

HOTEL STYLE

Bay View

Park View

Languages Spoken

Spanish

Hotel links

Visit hotel website

Hotel deals

Location

Full view

Contact

Carretera de las Morlas, Varadero 42200 Cuba

+1 888-956-3542

Getting there

Juan Gualberto Gomez Airport17 miSee all flights

Rental CarsSee all Varadero rental cars

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Nearby restaurants

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Nearby attractions

3.7 miReligious Sites

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7,052Reviews806Q+A100Room tips

Excellent LEVEL service, well beyond expectations! Grounds are beautiful, close to mall

This isn't our first rodeo to Cuba, it all goes way back in 2013 or 14, Our First trip to Cuba with our friend oh whom later went on to Traveling the spirit world .. We stayed at a huge resort with tons of walking.. it was mediocre service even for diamond club just to have and AC room to eat in. nothing special beyond that.. our second time was back to the same huge resort... we stayed there cause we knew it already and knew what to expect but sadly that resort somehow when from being nice to worse, 1 or 2 trollys but normally only 1 to cater to 3000 guests +service deminished and that was the last time we went there and ever will. Then our next shot in cuba, we took a chance based on awesome trip advisor reviews and especially for a service called THE LEVEL...with a hotel called MELIA VARADERO with a PLUS .... IT WAS CLOSE TO THE MALL OF AMERICA....the other benefit that had me sold was the inclusion of unlimited internet wifi usage but little did we know that a series of event would lead us to feel like family rather than just guests.... when being a member and on the LEVEL floor there is a certain prestige but this includes the wonderful staff treating you like royalty, answering and at most time fulfilling all our requests and you know who i have to brad about is the Level Manager Mario Manuel Morin and his 5 Star Staff that help him run a fine tunes machine on that floor, THE MAIN reason why we continue returning. The food i sure hope on our return is as fantastic or perhaps different seasonal fruit compared to february vacations that we are contemplating returning again for our traditional Valentines Cuba Vacation. some advice for travellers, it would be better for you to bring your own packaged salt as theirs is hard to get out of the shaker. if your picky with your ketchup or mustard i would suggest you bring packages as well just in case... and then there is Soya sauce for rice or other uses....sometimes they have some and sometimes not so make a judgment call. Always Remember that if you want top notch service may i humbly suggest you decide to upgrade to the LEVEL when you get there or before you book with the airline. and i can guarantee you that my friend Mario will take care of you like he was your dad or uncle... he has continually impressed me day by day and im sure he does that to all LEVEL guests... ALSO i forgot to mention... The LEVEL Bar, that spot is awesome to relax and have great conversions with the fantastic Louisito Arianna, Hanoi and im sorry if i forgot anyone but yes these guys are great.. caring and helpful. WELL BEYOND EXPECTATIONS...This is not even sugarcoating things.. This is how we felt everytime we stayed.. we were treated like royalty . So excited to return to say hello to my friends Mario, Marian, Carlos Idiana and all the rest.... keep the sun shining for our return Dec 9, Love yas Melia Varadero…

Date of stay: November 2019

Service

Sleep Quality

Room Tip: if you prefer the modern feel and look i suggest upgrading to THE LEVEL.

See more room tips

Hotel's Favorite

The best in Cuba

We came here after a tour of 2 weeks trough Cuba. So we saw a lot of hotels. A lot where old and a little dirty. But not this Melia. We upgrade to a level suite and it was so worth the money. The room was beautifull, clean and such a nice bed. We had room 5110 and the view is amazing!! We had breakfast at the buffet restaurant, it was a lot! But lunch we had at the tex mex because it was so busy to get in the buffet, there was a line!! Tex mex lunch is super, so no complaints!! For diner we loved the international the most, great service and the food is so good! The piano bar we didnt like at all, it was super loud and way to busy. But the level lounge with louisito was so fun. Good company and amazing drinks and snacks! Umberto at the beach is a treasure, even it is 40 degrees he is getting you a drink, makes sure your bed is without sand and the people without level stays away ;) Thank you so much level team of melia varadero to give us such nice memories of our holiday!! We loved every minute..…

Date of stay: May 2019Trip type: Traveled with friends

Hi Narissah, Wow! Thank you so much for your wonderful comments and for sharing you experience with us. It really thrills use that you had a wonderful stay and that we were able to achieve our goal, which is that you "love every minute of your holiday!" So, on behalf of all, thank you for choosing us and we look forward to welcoming you back again to your ".. Best hotel in Cuba" in the near future. Warm Regards, Management Team HOTEL MELIA Varadero

Wow! Superior communication!! I booked a vacation for my daughter and I recently to the Melia Veradero online for December, 2019 arrival. After reading some excellent reviews of the vacation property I found out about the Level, which is an area of the Hotel complex that is an upgrade from the Classic room that I had booked. I wasn't sure what the Level experience offered so I emailed the resort with an inquiry and I was emailed back within 24 hours from the Manager, Mario (Jefe) of the Level plant. He outlined all the inclusions and perks of staying in this area of the hotel complex at a minimal cost to upgrade. Some of the differences from a Classic room are the area is private on the fifth floor of the hotel, it is reserved for a truly special experience. This floor is specially decorated, with wonderful views of Veradero and exclusive facilities in a very private setting. The Concierge Service on The Level, highly personalized and full of special touches, guarantees a truly exceptional stay. There are lots of extras included that are not part of the regular All- Inclusive plans that my daughter and I are so excited about. Mario and I have been in communication the last couple of weeks finalizing our vacation details. He has been wonderful in making sure that our trip is perfect, from booking us in advance to the a la carte restaurants, planning for our arrival and making a special birthday event perfect. He has answered all my questions I have in a very timely manner. This has put me completely at ease about our stay and arrival in Veradero. We havn't even arrived and my experience to date has been perfect. He is making it so easy for us. I travel frequently, at least a few times a year and have stayed in many all inclusive resorts. I have never experienced the personal attention and caring that we have been given this far. Thank you and we look forward to meeting Mario, the manager soon and experiencing all that the Level has to offer.…

Date of stay: November 2019

Value

Service

Great hotel and staff went above and beyond

We stayed on the level. Mario was especially helpful. We are so appreciative We enjoyed premium drinks and great food at the specialty restaurants The only downfall wall that because we went off season. Not all of the speciality restaurants were opened

Date of stay: October 2019

Hi Sandra Thank you for trusting our THE LEVEL and for such a wonderful comment. Making our guests feel as if they were at home is a priority for our entire team! We will give to all the staff your greetings. Welcome to the great family of the MELIA Varadero! It has been a pleasure to welcome you and we hope you come back soon! Meliá Varadero Management

Horrendous

Employees are miserable,the result is the guests get no attention which means horrible service. We had had 3 room changes, because the of the rooms conditions. The one bed in the room had bed bugs, my body is covered in bites. The food is not great. The buffet outshined the ala carte restaurant. The drinks are watered down. The resort is dirty, cigarette butts in the pool, lobby area, restaurant,and the grounds. Either from staff not cleaning and guests treating the place like an ashtray. I would not return to Cuba, too many other places to visit. This was our second trip booked through WestJet vacations and will be our last. They seem to support hotels with the worst conditions.

Date of stay: November 2019Trip type: Traveled as a couple

Hello Trevor We would like to express our sincerest apologies and we regret that your vacations have not been what I expected. Rest assured, we will review the points that you indicate to offer the quality of service that our hotel uses. Repeating our apologies, Sincerely, Management HOTEL MELIA Varadero