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Melia Varadero

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Melia Varadero
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4,464 Reviews from our TripAdvisor Community

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Showing 1,437: English reviews
Reviewed yesterday NEW

I just got back from Melia Varadero today. I can totally understand some of the negative reviews, if you just go with the flow and accept that sometimes the pace is a lot more relaxed than you are used to you will be just fine. It's a vacation! We had an AWESOME Time! We stayed on the Level and the...

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1Thank dncgr2
Oshawa, Canada
Reviewed yesterday NEWvia mobile

I just got home last night from Cuba and couldn't wait to write a review about this place. The staff was friendly, the room was always clean and we always had beautiful little things made out of our blankets and towels with flowers left for us. The staff always remembered us, our drinks and our food. Made sure we always...

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1Thank rk1123
Kaministiquia
Reviewed 3 days ago NEW

Staff was for the most part unfriendly had a few great people but a lot of not great service. Food was lacking variety. Couldn't get into any a la carte. Entertainment was good but the only way we got any good service was by tipping a great deal

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Thank Debbie D
Reviewed 4 days ago NEW

Rooms were comfortable and staff friendly. More staff in the lounge in the evenings would be good. Drinks were quite good but the buffet served consistently cool food. We did try the oriental restaurant which was excellent and we would have gone more than once if we could have. The steakhouse was nice, meat a bit bland but servers were...

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1Thank SherryB3
RMValle, Gerente at Melia Varadero, responded to this review

Hi Sherry, We apologize that your experience was not up to our usual standards. We take these comments seriously and I can assure you that we will look into these points that you have raised. About the elevator issue, is a specific situation that we hope it will be resolved soon but it run out of our hand as this...

Long Beach, California
Reviewed 4 days ago NEW

Very nice hotel and location, but as many other visitors state it's worth it to pay extra for the Level status. The amenities offered to level guest, your own check-in location, restaurant reservations days in advance, specific location on the beach to layout, and your own bar location with great service. The few times inside the hotel I attempt to...

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Helpful?
Thank dave m
RMValle, Gerente at Melia Varadero, responded to this review

Hi Dave, Thank you for sharing your opinion wth us and with other travelers. We are humbled by your positive feedback regarding our THE LEVEL, as many clients has said too: “The Level it's worth every penny!”. Thank you very much for choosing us for your vacation, it will be a pleasure to host you back any time you decide...

Ottawa, Canada
Reviewed 4 days ago NEW

Let me start by saying the Level is worth every penny! Just for the fact that you get to eat lunch at the Steak House (awesome staff, chef came out to ask if everything was good). We were there almost every day. The food was delicious. We also really enjoyed the Trinidad (Janice and staff went above and beyond) and...

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Helpful?
Thank Rundom
RMValle, Gerente at Melia Varadero, responded to this review

Hi Rundom, May we begin in your own words “...the Level is worth every penny!” Wow!!! Thank you so much for taking the time to write your absolutely fantastic review. We appreciate you remember the name from the staff members that provided to you an outstanding service; we will make sure that they get your special recognition! We the Management,...

Thunder Bay, Ontario
Reviewed 4 days ago NEW

This entire experience was amazing, clean rooms great service and great atmosphere. I definitely plan on returning. I was extremely impressed with the entertainment staff. Very impressive I especially enjoyed their company very friendly people.

Review collected in partnership with this hotel
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Thank ryanmckenzie1
RMValle, Gerente at Melia Varadero, responded to this review

Hi Ryan, The warmest greetings from MELIA Varadero! Thank you so much for the 5 star review and a very grateful thank you for having chosen our resort on your recent holidays. We would like to take this opportunity to thank you for your collaboration. Hope to see you in the near future! Kindest regards, Management Team melia.varadero@meliacuba.com

Chilliwack, British Columbia, Canada
Reviewed 5 days ago NEW

This was our first time to Cuba, Mexico being our primary destination. I felt that I had done my due diligence in reviewing hotels etc. Having heard the standards are different than Mexico, decided to upgrade to the Level via our travel agent. Right from the start, our group arrived at 4am to the hotel and the desk clerk was...

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Thank Tanya D
RMValle, Gerente at Melia Varadero, responded to this review

Dear Tanya, We are extremely sorry that you did not have a good experience. Please accept our sincere apologies if the desk clerk was rude. We will pass on the matter to the Front Desk Manager; we hope that these actions taken by us will help to prevent future occurrences. We would like to notice you that we've taken in...

St. Catharines, Canada
Reviewed 6 days ago NEWvia mobile

We went for Christmas to get away from it all. We booked The Level witch is the 5 star top floor, it has been remodelled recently and is modern and clean. When you arrive you simply let them know at the front desk that you are staying at the level, that's if a bellman hasn't already got your luggage, they're...

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Thank -thedude9999
RMValle, Gerente at Melia Varadero, responded to this review

Hi Thedude, What a beautiful pictures!!!! The warmest greetings from MELIA Varadero and a very grateful thank you for having chosen our resort on your recent holidays. We are humbled by your positive feedback regarding our THE LEVEL staff. We completely understand your disappointment with the mojitos, unfortunately we cannot do anything to rectify the past, but, although this is...

Los Angeles, California
Reviewed 6 days ago NEW

Atfter staying in a great place in La Habana ..was not very impressed once we arrived in Varadero for 3 days. Hotel is in need of a major remodel. We tried to look for a 5 star hotel in Varadero, and thought this was close, cannot tell by pictures, I realize the standards are not the same as in other...

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Helpful?
Thank Nazaria V
RMValle, Gerente at Melia Varadero, responded to this review

Hi Nazaria, The warmest greetings from MELIA Varadero and a very grateful thank you for having chosen our resort on your recent holidays. We appreciate your suggestions, we work hard to serve our guests always better and we continue working hard on improving facilities and comfort. We did some maintenance works on our restaurants and public areas and we will...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Melia Varadero

Address: Carretera de las Morlas, Varadero 42200, Cuba
Location: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $237 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Varadero 5*
Number of rooms: 490
Reservation Options:
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Also Known As:
Melia Varadero Hotel Varadero
Varadero Melia
Melia Varadero Cuba
Hotel Style:
#4 On the Beach Hotel in Varadero
#4 Top resorts Hotel in Varadero
#5 Luxury Hotel in Varadero
#12 Family Hotel in Varadero
#14 Romantic Hotel in Varadero
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Questions & Answers

Here's what travelers have asked, with answers from Melia Varadero staff and other travelers.
304 questions
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Questions? Get answers from Melia Varadero staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The level and oceanview was amazing”
 of 5 bubbles dncgr2, yesterday | Read review
“waste of money on the level even with the different color wrist band the service was not great even with . Most rooms had an average view”
 of 5 bubbles DebbieD141, 3 days ago | Read review
“Select an Ocean view if you can afford it, we stayed in room 5406 really nice.”
  • View from room
  • View from room
 of 5 bubbles L8406TGdavem, 4 days ago | Read review
“Ocean view on the Level”
  • View from room
 of 5 bubbles Rundom, 4 days ago | Read review
“End suites are really amazing. The views of the beautiful turquoise waters are ones that we will never forget. ”
 of 5 bubbles 692leannec, 1 week ago | Read review
5 of 5
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