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Iberostar Playa Alameda Hotel

3,279 reviews
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Traveler (3926)
Pool & Beach (803)
Room & Suite (473)
Overview
  • Excellent30%
  • Very good40%
  • Average17%
  • Poor8%
  • Terrible5%
Travelers talk about
“santiago bar”(27 reviews)
“fish”(167 reviews)
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
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Reviews (3,279)Write a Review
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541
686
292
148
96
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All reviewssantiago barfisha la carte restaurantslobby barpastawalk in closetother resortsitalian restaurantguest servicesentertainment staffbeefdance lessonsrecommend this resortgreat resortocean viewmagic showevery other day
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1 - 5 of 1,763 reviews
Reviewed yesterday

My husband and I spent a week at The Iberostar Playa Alameda between December 30th and January 6th. I should mention that we NEVER went to Cuba at this time of year....and we will never again! The weather was quite bad and is often at...More

Thank Catherine B
Reviewed 3 days ago via mobile

I will attempt a simple review... Resort This resort is around 3 stars. Your room will be weathered which is normal in these climates but you be have broken towel racks that have been ripped out of the wall, shower handles that don’t work, they...More

3  Thank mrll
Reviewed 5 days ago

The hotel is nice but dirty. Room was not celaning every day. We get only two towels per room and we had not hand towels. In a bathroom was a little bit mold. I understand of humidity, but still, not cleaning enought. The animation was...More

Review collected in partnership with Iberostar
3  Thank mery1122
Response from QualityMCuba, Manager at Iberostar Playa Alameda HotelResponded 4 days ago

Dear guest, Thank you very much for choosing to stay at our IBEROSTAR Playa Alameda. We are very happy to read our Staff left such a good impression on you and that you have enjoyed our drinks, our food and the Animation Program. As per...More

Reviewed 1 week ago

Where do I even begin?!? This 5 star hotel rates a 5 only if the ranking is out of 10. Or possibly 100. The moment we walked into the lobby I knew that I had made a mistake. The large screen tv in the lobby...More

3  Thank SarahndipityStudios
Response from QualityMCuba, Manager at Iberostar Playa Alameda HotelResponded 4 days ago

Dear guest, Thank you for sharing a review of IBEROSTAR Playa Alameda. It does indeed sound from what you describe that some your whole stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with...More

Reviewed 1 week ago via mobile

This was my first time in Cuba and I had a wonderful time. - The grounds are beautifully maintained -All the staff were friendly and helpful. Especially Jose,Mildrey,Ndira serving at the buffet were so kind. Eduardo at the omelette station was so personal with the...More

8  Thank jazzy j
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Hotel class
Hotel Style
#8 Spa Hotel in Varadero
#9 Romantic Hotel in Varadero
#15 On the Beach Hotel in Varadero
#15 Luxury Hotel in Varadero
Room types
Non-Smoking Rooms, Family Rooms
Details
Hotel class
Hotel Style
#8 Spa Hotel in Varadero
#9 Romantic Hotel in Varadero
#15 On the Beach Hotel in Varadero
#15 Luxury Hotel in Varadero
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (3926)
Pool & Beach (803)
Room & Suite (473)
Dining (277)
Hotel & Grounds (2220)
Bathroom (95)
Family and Play Areas (61)
Business Center & Event Rooms (11)
Questions & Answers
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withmycoffee
January 6, 2018|
Answer
Response from canuckscruising_12 | Reviewed this property |
Hello ... The Wifi is only in the lobby and works fairly well. If it is overly crowded the signal seems to become weaker. Our 15 year old bought several wifi cards while we were there so she was able to use it no... More
1
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Room Tips
"1633,2024 those are ocean view"
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"Rooms closer to the beach is where we prefer."
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"Pick the one close to the pool"
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"We were in building 14 close to pool happy with the location"
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