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IBEROSTAR Playa Alameda Hotel

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IBEROSTAR Playa Alameda Hotel
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2,859 Reviews from our TripAdvisor Community

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Showing 1,559: English reviews
Reviewed 2 days ago NEW

Was there in Nov 16. The place is nice enough, but nothing outstanding about it. It was my first visit to Cuba, so I can't compare it to other hotels in the area, but i'm told they're all pretty underwhelming and not to expect 5 star treatment like you get in other countries. Food at the buffet was pretty standard,...

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Thank Ranj V
Halifax, Canada
Reviewed 5 days ago NEW

My wife and I have been all over Cuba several times so we know what to expect. This hotel is very nice but only if you are in a renovated section. It will be a decent Cuban 4 star hotel (hence the rating) when renovations are complete but current ongoing renovations do not allow it to meet its 4 star...

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3Thank Overbord
Keswick, Ontario, Canada
Reviewed 1 week ago

We were there last week and enjoyed it greatly. The only problem we had was our room was for three people and our room only had two and a cot. We spoke to reception and an entire bed was brought to our room and set up. The people who work there are great, they made the stay amazing. After checking...

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4Thank Pam A
Vernon, Canada
Reviewed 1 week ago

Overall the resort deserves the 4.5 star rating. For Cuba the quality of the food was very good, staff was excellent. We upgraded to the romantic package which helped us get an excellent ocean view room and a few additional perks as well. Romantic breakfast, fruit tray upon arrival, late check out the last day, well worth it.

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1Thank Michael N
Montreal, Canada
Reviewed 1 week ago

We enjoyed our vacation in this resort. Beach was amazing, our chambermaid was amazing, she made different towel art every day, and exchanged notes with my wife by telling about herself. By the end of the trip we knew her family and meet her husband who works in the kitchen. Overall great staff. The only complain I have is about...

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Thank maximroy
GralManagerAlameda, Quality Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Maximroy, We would like to thank you for choosing to stay at our hotel on your holidays. We appreciate your feedback as well, it helps us to improve the quality of service for our guest. I'm sorry to hear that the food of our hotel did not meet your expectations We trust to be able to welcome you back...

Victoria, Canada
Reviewed 2 weeks ago

This will be a lengthy review so for the 'TL;DR' version, you can skip to the bottom. My wife and I stayed here for ten days from Nov 10-20, 2016, for our honeymoon. We wanted to see Cuba for the first time, and we were told to have lower expectations for the quality of our stay, compared to all-inclusives in...

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6Thank OuttatheBlu
Reviewed 3 weeks ago

We vacationed at this hotel from Oct 31 to Nov 8 2016..and all we can say is that we had an amazing time. From check in to check out the staff were amazing to us, upgrading our room , wake up calls and just providing us with general information. The staff in the buffet were amazing, friendly and caring. We...

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5Thank Randy M
GralManagerAlameda, Quality Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear guest Thank you for your review, it is very much appreciated. It is a pleasure to read reviews as positive as yours, our main goal being your satisfaction We look forward to seeing you again at our hotel. Kind Regards Quality Manager IBEROSTAR Cuba

Toronto, Canada
Reviewed 4 weeks ago

We stayed at the resort for one week and it was well beyond my expectations. The staff is very friendly and go above and beyond to help you. The service at the buffet was amazing (thank you Abel, Yenny and Glaydis), the room was nice and clean (thank you Maibel) and Idolis at the reception was always there to help...

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2Thank Home_YYZ
GralManagerAlameda, Quality Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear guest, We would like to thank you for choosing to stay at the IBEROSTAR Playa Alameda We are pleased to hear that you have had a nice stay. It is a pleasure to read reviews as positive as yours, our main goal being your satisfaction We trust to be able to welcome you back again. Kind Regards, Quality Manager...

Surrey, Canada
Reviewed 4 weeks ago via mobile

So we arrive in Cuba looking for a relaxing vacation. First we don't have hot water for 3 days, there is construction that starts at 0700 daily and finishes at midnight, we didn't have air conditioning for 4 days, we had mice and ants, there was a Gardner that would peek into your windows. The ladies at the bar closest...

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2Thank SerenaCaine
QualityMCuba, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear guest, We would like to thank you for choosing to stay at the IBEROSTAR Playa Alameda for your vacations. We are sorry to hear that your experience with us did not live up to our usual level concerning the food quality; we are saddened to read it was not of your liking. We have a main buffet for dinner...

Prince Edward Island, Canada
Reviewed November 2, 2016

We stayed at the Playa Alameda October 24 - November 2. This hotel is a good hotel for Cuba. The grounds were lovely, lush and well kept. Staff were some of the friendliest and kindest people you will meet and really make your stay enjoyable. I really liked the smaller size of the hotel, everything close by. We were aware...

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2Thank 2Scooter
QualityMCuba, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear guest, Thank you for choosing our IBEROSTAR Playa Alameda as your preferred destination in Cuba and also for your honest review. We are more than pleased to hear that you have enjoyed your stay with us due to our lovely and well-kept grounds, our friendly and lovely staff and because the smaller size of our hotel made everything close...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Located on a beautiful stretch of Varadero Beach surrounded by tropical gardens. Elegant atmosphere. Wide range of gastronomy. Varied entertainment programme. Golf course nearby. ... more   less 

Additional Information about IBEROSTAR Playa Alameda Hotel

Address: Las Morlas, Km 19 | Punta Hicacos, Varadero, Cuba
Location: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $153 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — IBEROSTAR Playa Alameda Hotel 4.5*
Number of rooms: 391
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Also Known As:
Iberostar Playa Alameda Varadero
Iberostar Varadero
Playa Alameda Varadero
Hotel Style:
#4 Spa Hotel in Varadero
#9 Romantic Hotel in Varadero
#14 On the Beach Hotel in Varadero
#15 Luxury Hotel in Varadero
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Questions & Answers

Here's what travelers have asked, with answers from IBEROSTAR Playa Alameda Hotel staff and other travelers.
164 questions
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Questions? Get answers from IBEROSTAR Playa Alameda Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“rooms can be far from reception so check if its what you want before you go to it”
 of 5 bubbles ranjv2016, 2 days ago | Read review
“Request a renovated room. Buildings 15, 16, and 17 have king size beds.”
 of 5 bubbles Overbord, 5 days ago | Read review
“Ask for a second floor room. Bring along an air freshener or some dryer sheets to put in the vent.”
 of 5 bubbles PamA129, 1 week ago | Read review
“Book the romantic package and ask for an ocean view is what we would do again.”
 of 5 bubbles U4431KQmichaeln, 1 week ago | Read review
“Keep A/C on to dry your towels. Don't expect fresh towels/sheets. Bring hand sanitizer, pepto-bismol, antihistamines, cold medicine.”
 of 5 bubbles OuttatheBlu, 2 weeks ago | Read review
5 of 5
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