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IBEROSTAR Playa Alameda Hotel

Las Morlas, Km 19 | Punta Hicacos, Varadero, Cuba
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IBEROSTAR Playa Alameda Hotel
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2,707 Reviews from our TripAdvisor Community

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Showing 1,528: English reviews
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel got many defects , some parts are closed for renovation. Rooms are beeing renovated , think they are half way now. We get a free room upgrade to the renivated rooms with seaview, It,s a cuban 5 star hotel so don,t expect the same luxery as you been use to in mexico or dominican republic , normaly i... More 

Helpful?
Thank Cor B
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The facilities are very dated. Not a very well maintained resort. Ac in our rooms are not cold at all. Entire resort is mosquito infested probably because of non circulating water fountains located through out the resort. Buffet food is sub par and very repetitive. Cooking of food is hit and miss. A lot of the dishes are overcooked. Fish... More 

Helpful?
Thank Ferdinand M
Dartmouth, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I often hear size matters well, this small resort was all me and my sister needed. We had an amazing trip! Will return! Welcoming, friendly, colorful, comfortable, clean, great food, fantastic hard working staff everywhere on the resort as well as entertainment. Wonderful beach and there was always chairs/shade available at all time of the day. Quiet and so relaxing,... More 

Helpful?
Thank carole l
toronto
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a really good time at this resort. The property and furnishings are getting a little worn out but they are doing renovations in several areas and improving. Either way, I don’t go to Cuba for the property itself so that does not bother me. The pros at this place are the staff which is really wonderful and friendly,... More 

Helpful?
1 Thank b0ki
Hanoi, Vietnam
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My room was in second floor and close to the swimming pool. Hotel room is large and very nice. Room services is very good. There is no internet connection in the room. Foods are very delicious and variety of choices.

Helpful?
1 Thank AnhNT
Cardiff, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 8 days with husband and 3 older children - 16, 20 & 21. Hotel needs major refurbishment - currently shabby and very tired. Grounds quite mature and attractive but pool area, snack bars quite grubby - white plastic chairs, plastic table mats - all feels cheap. One large swimming pool with children's section. Pool not great for... More 

Helpful?
Thank iran1234
Bolton, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First time I have stayed all inclusive and on the beach. I am more of a get up and do something person. Having travelled from the hustle and bustle of Havana this was somewhat of a shock. First thought was "how am I going to fill my time". After a couple of days I relaxed and chilled and this was... More 

Helpful?
2 Thank geoff p
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visited Varadero in June. Was very pleased with the service we received in the main buffet. Yudisley was always very pleasant, had a smile and ensured that we were looked after very well. It was great to have such good service. Even the guest services team Wendy and Peter were great and were always willing to answer any questions. The... More 

Helpful?
2 Thank 126fiona
leeds
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

There are positives however the negatives outweigh them unfortunately. After a long transfer and flight I was very disappointed with the quality of the hotel and the apathy of the female receptionists. Lets start with the positives, beautiful beach, coco loco truck, staff in the piano bar, good air conditioning throughout . The waiting staff in the restaurant. Now the... More 

Helpful?
2 Thank Ilovetotravelaway
GralManagerAlameda, Quality Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest Thank you for choosing Playa Alameda as your preferred hotel for spending your holidays. We are more than pleased to know that you have enjoyed our beach, our beautiful gardens, as well as the quality of our Staff service at the Piano Bar and at the Restaurant. Also, it is rewarding to read that you were comfortable with... More 

Wales, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 18, 2016

Not the five star hotel expected. Not clean enough had cockroaches in our room even when cleaned and fumigated still in our beds the next night. Very hot and linen not changed and pool towels not changed. Staff in piano bar five star. Reception staff except the two boys should all go on a customer relationship course as helpful as... More 

Helpful?
1 Thank Julie H
GralManagerAlameda, Online Reputation Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Julie, First of all, we would like you to receive our sincere apologies for the inconveniences you had during your stay with us. Although we sincerely lament reading that your stay at our IBEROSTAR Playa Alameda was not as enjoyable as it could have been, we would like to thank you for sharing your observations with us because this... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Located on a beautiful stretch of Varadero Beach surrounded by tropical gardens. Elegant atmosphere. Wide range of gastronomy. Varied entertainment programme. Golf course nearby. ... more   less 

Additional Information about IBEROSTAR Playa Alameda Hotel

Address: Las Morlas, Km 19 | Punta Hicacos, Varadero, Cuba
Location: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $130 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — IBEROSTAR Playa Alameda Hotel 4.5*
Number of rooms: 391
Reservation Options:
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Also Known As:
Iberostar Playa Alameda Varadero
Iberostar Varadero
Playa Alameda Varadero
Hotel Style:
#4 Spa Hotel in Varadero
#9 Romantic Hotel in Varadero
#13 Luxury Hotel in Varadero
#13 On the Beach Hotel in Varadero
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