Iberostar Tainos
Las Morlas, Km. 12.5, Varadero 42200 Cuba
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Pool & Beach (2094)
Room & Suite (784)
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About
#16 of 97 hotels in Varadero
Location
4.4
Cleanliness
4.1
Service
4.3
Value
4.1
Travelers' Choice
This is a 4-star resort in Varadero, ideal for your well-deserved holiday. This is a fantastic choice for anyone who wishes to enjoy the paradise-like beaches in Varadero. Plus, there's the wide range of services and facilities on offer: the cosy rooms that are surrounded by tropical gardens, outdoor pools for adults and kids, children's playground, a fitness centre, spa & wellness services, water sports, Star Camp for children between 4 and 7 years of age, and entertainment for adults. Plus, the hotel also has an all inclusive accommodation package with 5 bars, 4 restaurants and a beach bar. This country with lots of history awaits, and it offers you a unique holiday!
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Property amenities
Parking
Paid internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Diving
Tennis court
Babysitting
Internet
Pool / beach towels
Outdoor pool
Yoga classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Windsurfing
Billiards
Darts
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Car hire
Massage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, French, Spanish, German
Location
Contact
Las Morlas, Km. 12.5, Varadero 42200 Cuba
Getting there
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5699Reviews723Q+A100Room tips
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As the title says, old and tired and it is. The location is perfect with beautiful white sands and turquoise seas but the room, the beds and all the furnishings in desperate need of refurbishment. To summarise this review, I will say don’t use this hotel and in fact I’d give very careful thought to visiting (Cuba) at all due to the lack of basic commodities available that tourists normally expect.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Just back after the best holiday This is a lovely small hotel, all the staff ate friendly Rooms are a bit tired but clean Pool area and beach are spotless, plenty sunbeds/deckchairs Food is a-bit repetitive but thats due to shortages all over Cuba You wont go hungry The staff can’t do enough for you, by time you leave they will know your favourite drink and have it waiting for you Please ignore the negative reviews
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Date of stay: January 2023Trip type: Traveled solo
Room Tip: Take plenty mosquito repellent
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
What an amazing fortnight we have just spent in this hotel. The staff are amazing. So friendly. Even the gardeners waved at us every morning. The gardens were immaculate with humming birds fluttering round the flowers in the bushes and brightly coloured woodpeckers hammering in the trees. The food was really good. Always plenty of choice. Fish, pork, chicken and beef served lunch and dinner and the desserts are to die for beautifully presented. The rooms are large and spotlessly clean. The beach is beautiful and the sea is so tempting. Plenty of chairs on the beach and round the amazing pool. Entertainment team worked tirelessly throughout the day and evening keeping guests entertained with many activities both on the beach/pool and theatre. Thank you Tainos. We will be back.
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Warning: long winded review Just reading some Tanios reviews on a lazy Sunday afternoon in January and realized that it’s been far too long since we have shared our experience with this wonderful hotel. We are avid travellers who do like the all inclusive type of resort and have done 22 different ones so far and well over 40 trips throughout the years. This has included the very top on the line properties to the “not so great “ . Although we always choose 4 star or better we all know that stars are all very “relative”. There are a hand full of resorts we’ve returned to more than once but we have been to Tanios 13 times (I think lol). This is truly like our second home. There are so many reviews that say “you don’t go to Cuba for the food” “ You can’t expect that “you’re in Cuba” , If you want 4or 5 star “don’t go to Cuba”. As far as we’re concerned we DO want and expect a great holiday…we work hard for our vacation like most people do and look very forward to a relaxing enjoyable time. I think it’s impossible to remember that even in your own country things aren’t always perfect. I have been at many top notch hotels and restaurants in Canada and have been sorely disappointed. Sometimes that just happens. I have been in the Customer Service Industry for over 40 years and know that the most important thing an establishment can offer is Great Customer Service. This is the thing that keeps people coming back. This is a strange time in the world and there are supply chain issues everywhere. Before you go, do some homework, read the reviews and if it’s important to you bring it with you. You would probably do that if you were going on a vacation in your own country. This resort has withstood the test of time. They are constantly repairing, repainting and trying to generally keep up however the supply chain issues are causing delays and resulting in the repair of tiles in the pool,new furniture etc. The staff at this hotel are truly second to none..Many have been there since the hotel opened in 2000 but all of them make this place a place to come back to! Jania at guest services, Evis, George the 2 Julio’s, Daisy, Fernando, Beatrice, Heidy, Tamara,Reisel, there really are too many to name. As far as the food goes it has been better some years than others..when we’re we’re there in Nov the choices were somewhat limited but very tasty. I find that you can always find something to eat. Again we have been at so called”high end” resorts in other countries and had the same experience. Just like home there are good restaurants and bad restaurants..it depends on the day. No matter what has happened in this crazy world since 2000 this resort keeps calling us back to Cuba. Can’t wait to see you all in April!😀🌴❤️🌞…
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Date of stay: November 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Bibiana Carbonell Castelo, Other at Iberostar Tainos
Responded 1 week ago
Dear Gayle, The vision of loyal customers like you will help other travellers to have a first approach to our facilities, services and personalised attention. We thank you for taking the time to share this detailed description on TripAdvisor. Your preference motivates us to continue working to conquer you with new wonderful experiences. We will be waiting to welcome you back on April. Kind Regards, Quality Manager Iberostar Taínos
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have had the best time at Iberostar Tainos Staff are so friendly helpful and kind. We felt like royalty the whole time we were here. Rooms were kept clean everyday. Food was amazing. We will be back.
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Beaches and pool are amazing
Staff kind and friendly. Very helpful
Room so clean
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Bibiana Carbonell Castelo, Other at Iberostar Tainos
Responded 1 week ago
Dear Laura, Thank you very much for sharing this wonderful review of your experience with us. We will be honoured to welcome you back in the near future. Kind Regards, Quality Manager Iberostar Taínos
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Enjoyed our stay immensely. The grounds are beautiful-so relaxing! Entertainment is lively and food is great and bountiful. The staff is friendly and helpful. Will definitely come back!We had a blast
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Bibiana Carbonell Castelo, Other at Iberostar Tainos
Responded 1 week ago
Dear Maria, Thank you for choosing us to enjoy your holidays on this beautiful island. Our team will be delighted to hear that you returned home with such fond memories. We look forward to repeat this experience in the near future. Kind Regards, Quality Manager Iberostar Taínos
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing resort! Super friendly staff! Room was very spacious and incredibly clean. I would highly recommend this resort! It's a smaller resort so everything is nice and close to any of the rooms. The beach is incredible!!
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Bibiana Carbonell Castelo, Other at Iberostar Tainos
Responded 2 weeks ago
Dear guest, Thank you very much for choosing us for your holiday. We are delighted to read that you returned home with such fond memories. We look forward to repeating this wonderful experience. Kind Regards, Quality Manager Iberostar Taínos
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Love this resort, beach and pool are amazing and the people too. it was our second time ,we came with our daughter and had a blast,definitely will be coming back as soon as possible,drinks and food not best but it was good ok
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bibiana Carbonell Castelo, Other at Iberostar Tainos
Responded 2 weeks ago
Dear Lynn, Thank you very much for choosing us once again to enjoy your holidays in Varadero. It is an honour for the whole Team to have your preference. We hope to welcome you back in the near future. Kind Regards, Quality Manager Iberostar Taínos
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were a mixed group staying at this hotel, Two couples stayed for one week and the other three couples (including us) stayed for two weeks. Although we traveled as couples were are all family. Traveling with adult children is much more relaxing! If you are the type of person who like to be waited on, have the very best and only the best of everything, Cuba is not for you! If you enjoy caravan/RV get aways and trying new foods and adventures then Cuba is a wonderful place to visit. Cuba is a third world country experiencing major shortages in everything we as first world accupants take for granted - Food, Clothing, Medicine, Cleaning supples the list goes on. We have been to Cuba many times prior to the Covid debacle that shut down the world and we find this hotel is just the right size. Not so big as to have to trek to the beach, pool, lobby and buffet. We stayed in a bungalow overlooking the pool right at the center of the resort. You can definitely see the bumps and bruises around the hotel from the hurricane damage. Yes it needs a coat of paint and some TLC inside and out. That said the rooms were clean and the cleaning staff were amazing! We had an issue with our air conditioner leaking for two days. Maintenance staff were on it and managed to get it fixed, housekeeping made sure that the room was mopped up right away! Food - Many people here have complained about the food. Yes folks, buffet food is bland. My son in law works in the food industry here at home and he said that they do not add too much spice or flavour to buffet dishes. It is easier to add spicy heat than it is to reduce it. Those in our group who like hot stuff enjoyed trying the various hot sauces and flavoured salts that were available every evening in the buffet. We did notice that there were fewer options than what was there pre pandemic. Knowing that food is in short supply throughout Cuba and also knowing that Iberostar imports many food items, we were more than happy with our choices. The cheese availabe were amazing! The buffet staff were so very attentive. Thank you Roberto, Beatrice and the few we met but didn't get the names of. After an unfortunate medical incident that happened in the buffet one morning, we had a staff member assist us in moving tables. He was calm and pleasent throughout the incident, even passing on to the first aiders that we were wiling to help if need be. I am sorry I didn't get his name. Two in our party have severe seafood allergies. Yes the epi-pen kind of allergies! They made sure to get to the buffet as soon as the doors opened to find food to eat. I was surprised by how many guests grabbed a serving spoon and stuck the one spoon into every dish in front of them! Yikes! I was impressed that the Japanese restaurant was very accomodating by cooking the fish on a separate grill! Thank you! I would recommend that the restaurant keep all the seafood together to limit cross contamination for people with allergies. Entertainment - We did not stay up at night to take in the evening shows. Traveling with a toddler made that a tad difficult. I am not sure if the kids went to the shows or not. We did enjoy the musical performances out side of the buffet. What a wide selection of performances! I truely enjoyed them. During our first week at the resort we found there was very little happening around the pool. One of the staff said it was due to the New Year's Eve gala preperations that were going on. There were a few activities around the pool, but the beach was the place to be if you wanted to play games. They had several on the go whenever we were down there. After the new year we noticed activities start up around the pool, but were asked to give tips to play. This was a first for us, so we enquired with management who stated that the pool/beach activities were all inclusive. We noticed that very few people around the pool where participating the few times games were announced. We were very thankful for the support of Ana, Roxanne and Julio from the entertainment staff for making us feel at home. We found the Iberostar Manager was very personable and approachable. He took time to listen to our concerns and ask for more information. My husband had many chats with him during our stay. Even the staff we talked to seemed happy with him. I was very impressed with the bar staff at the Lobby, Pool and Beach bar! They engaged my grandson when we went up for drinks asking him what he wanted. It was wonderful to see him treated as a real person in a resort like this! The best bar tenders in Cuba have to be working at the Tainos! Thank you to George, Daisy, Mayelin, Julio, Juan Carlos, Yadaisy, Reisel, William, and all the others who served us! The Beach - is amazing! We noticed that there were fewer beach umbrellas than in past years. But there seemed to be enough loungers for those who wanted them. We only had a few days that were calm enough for water sports and the staff looking after the boats were awesome. The weather finally co operated in the second week and we all got out for a sail. The Pool - its is obvious that the pool needs some attention. But the type of work it needs can't be done when it is full of water. I do hope that the hotel has the opportunity to drain and fix the tiles this year. There was a wonderful man who looked after the pool every morning (a chilly job in December) who always had a smile on his face and a cheery hello. He would come around and collect dishes during the day. He never failed to smile and say Hello to us! I only wish I remembered his name. I would see him at the end of the day re arranging the lounge chairs, a thankless job. The Front Desk - the staff here are amazing! They are so accommodating and patient with the guests. They treat everyone with courtesy and answer all of your questions! Even when the door card machine quit working on New Year's they handled the chaos amazingly well. Thank you to Heidy, Daylin, Claudia and another wonderful person whose name I can't remember. The rum recommendations were spot on! I would strongly recommend anyone who visits this hotel and Cuba to take a tour away from the Varadero pennisula and see some of the real Cuba. We spent a few days visiting with some of our Cuban friends outside of the resort. Some of the best memeries came from these days! Many thanks to the wonderful security man who gifted my Grandson some wooden cars! My grandson said good morning to him whenever he passed by our Bungalow each early morning. This act of kindness will stay with all of us! Thank you sir! Our biggest draw back of our holiday was the rudeness of other guests staying there. The people who handled several bread items with their bare hands only to leave them all for others to eat. The kids who filled bowls with ice cream and then left them on top of the clean plates. This I found very off putting. During a few day of our stay there was a group of 6 youth running around the pool playing tag who came very close to knocking my son in law into the pool and stepping on my Grandson's hand while he picked a toy up from the end of my lounge. This group was also chasing birds through the resort and throwing things into the pool at night. Not a parent to be seen during any of this. Again the Hotel management was sensitve to our concerns. I realize that this can happen at any all inclusive anywhere.…
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Bibiana Carbonell Castelo, Other at Iberostar Tainos
Responded 2 weeks ago
Dear Heather, Thank you very much for entrusting us with the enjoyment of your holiday and for sharing this detailed description of your experience with the TripAdvisor community. We hope you will give us another opportunity to win you back with our personalised service in the near future. Kind Regards, Quality Manager Iberostar Taínos
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David K wrote a review Jan 2023
Another wonderful trip to Tainos,great to see my Cuban family,despite all the situation with covid I have found food really good despite the lack of products due to all pandemic situations. We will definitely be back.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bibiana Carbonell Castelo, Other at Iberostar Tainos
Responded 2 weeks ago
Dear David, Thank you very much for trusting us again to enjoy your holidays. We hope to continue delighting you with our services and personalised attention in the near future. Kind Regards, Quality Manager Iberostar Taínos
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ALSO KNOWN AS
iberostar tainos hotel varadero, iberostar hotel tainos, iberostar hotel varadero, iberostar tainos cuba, iberostar tainos varadero
LOCATION
CaribbeanCubaMatanzas ProvinceVaradero
NUMBER OF ROOMS
272
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Claim Your ListingIBEROSTAR TAINOS - Updated 2023 Resort (All-Inclusive) Reviews (Varadero, Cuba)
Frequently Asked Questions about Iberostar Tainos
Which popular attractions are close to Iberostar Tainos?
Nearby attractions include Varadero Beach (0.2 miles), Cueva de Ambrosio (1.0 miles), and House of Rum (3.9 miles).
What are some of the property amenities at Iberostar Tainos?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Iberostar Tainos?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Tainos?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Iberostar Tainos?
Conveniently located restaurants include Restaurant La Arcada, Xanadu Restaurant, and La Barbacoa.
Are there opportunities to exercise at Iberostar Tainos?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Does Iberostar Tainos have airport transportation?
Yes, Iberostar Tainos offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Iberostar Tainos?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Iberostar Tainos?
Many travelers enjoy visiting Cueva de Ambrosio (1.0 miles).
Is Iberostar Tainos accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.