Funtastic Hotel! Customer service is all about how you treat people, and all the staff at this Hotel know how to treat their customers. Be Live Experience in Varadero, Cuba definitely provide excellent service. The Ladies at the Check-in are very helpful and kind. Gordillo at the Lobby Bar is always smiling and provides excellent service. Joanne and the boys at the Pool Bar give awesome customer service and keep the drinks coming. Carlos at the Beach Bar always so happy to serve you and make you how you like it. Humberto at the Beach makes sure you have a clean lounge chair. Pavel greets you at the main door and is very helpful. The guys at the café are always happy to serve their excellent coffee. I recommend this Hotel to everyone 💞 Merry Christmas and All the Best to All of You in the New Year 2023💕until next time, Cheers 🍻 🥂…
I had the pleasure to meet all the wonderful people at Be live experience Varadero - Villa Cuba -- Excellent amenities, well equipped Hotel and accommodations, and I have to highlight the Food at the Hotel it is quite amazing- Delicious taste and amicable service. Special thanks to all the Directors of the Hotel specially to Mr. Blanco -- Chief director of Restaurants - Excellent customer service -
We went for 2 weeks and had an amazing time. All the staff are amazing and very helpful. I have been to Cuba four times and second time to this hotel and I will definitely be returning again. Great service, wonderful people and amazing beach. As well as being close to Varadero.
Our trip to Be Live Experience was amazing, we had a small issue with our first room, only bed size but was fixed very efficiently with the help of the public service lady Arletis, who was very helpful throughout our stay. We did run out of milk a few times and ice but compared to speaking to other resorts that were running out of the same plus rice, pasta amongst other things we did pretty good. The entertainment group lead by Alvarez made sure we were entertained throughout our trip and checked up with us throughout everyday to ensure everything was ok. This may only be a 3-4 star resort but the people from the maids, bar tenders, lifeguards to the front desk were all 5 out of 5 stars. We were always felt very welcomed and were not afraid to ask for anything This is our second time to this resort out of the 4 times that we have been there and will return to this resort again next year. The beach is perfect in every way. They are starting to update the resort while we were there and am looking forward to any and all upgrades when we return.…
We were there for 12 days in Nov 2022. Check in was a breeze because there were only 6 of us. We got the keys to our pre requested room and found everything in perfect working order. It was hot out and the AC was great. Fridge was the coldest ever. Wifi is free now , they give you a password that you need to key in every time , but hey... it's free. They had bacon the first 6 days and sausage the next 6. No fries or hot dogs or burgers.. No tomatoes or ketchup or orange juice. No bread or toaster, but rolls and bread sticks.A la Cartes were just OK , fancy places with nice wine and great service. Beach restaurant is semi A la Carte and Buffet. We really liked it. They only run out of beer when changing kegs, so maybe a 5 minute wait. The umbrellas at the pool are all gone but when we were there they were putting up pergolas. The hotel is undergoing a face lift so expect some detours at some times. The Miridor bar in the tower is closed which was a bit of a disappointment because of the sunsets from there. Overall we had a great trip despite the supply chain issues.…
Room was clean and big. Staff was super friendly and helpful. Food was very good and lots of it. Drinks were very good. The grounds were cleaned every day. this was my 7th time here and it didn't disappoint me. Love it Can't wait to go back and see all my friends again.. Miss you all already.
Rooms are clean.. Food is decent for Cuba.. Nice little resort where you don't have to run around too much.. Staff is friendly too.. The only thing is.. I remember it being an "adult only" resort when I went a couple of years ago. Is this still the case? It is not listed as "adult only" on trip central. Also, is there still a 24/7 snack bar.
everyone from the reception to the bellman were friendly and helpful.... I would definitely come back.... the food and drinks very good.... the beach was beautiful.... you have to see it in person.... thank you for an amazing experience.
I just returned again from my 2 weeks amazing holidays at Be Live Experience Varadero, and to be honest I can’t wait to go back again,believe me this place is always amazing especially the staff from the reception to the management,thanks to everyone that makes my amazing vacations so special, the beautiful beach is number one in Cuba, Teresita will be there always for your help and for anything you need,service wise or rooms concerns,plus the general manager and her assistant are 2 beautiful working women that will always be able to make you feel comfortable and happy, my next visit will be in November and i can’t wait to be back again to that paradise . I love it.
All I can say about this place is that I loved it, so did my friends. All the staff members were so friendly, the food was delicious, their cuba libres, so.... freaking good!!! There was only one little thing to complaint about. I had to leave such a great hotel with great beaches, great food, great drinks and great customer service.