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Autopista Sur Km 17 Punta Hicacos, Varadero 42200 Cuba
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Traveler (11004)
Pool & Beach (2219)
Room & Suite (1501)

About

#30 of 97 hotels in Varadero
Location
4.3
Cleanliness
3.8
Service
3.8
Value
3.7
A 5-star establishment with an all inclusive accommodation package, spa area, luxury rooms and suites, wedding planning service, 15 bars and restaurants... This resort is perfect for families with children, couples and groups of friends. Its location on the beach in Varadero makes it easy to experience a few dream-like days in the best atmosphere and with a whole host of facilities available for entertainment, relaxation and for having a good time. Kids are important guests too at this Iberostar hotel and offers Star Camp activities for children while parents can enjoy some rest and relaxation in the spa area and outdoor pools. This country with lots of history awaits, and it offers you a unique holiday!
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Property amenities
Free parking
Public wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Paid internet
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Snack bar
Swimup bar
Poolside bar
Aerobics
Billiards
Bowling offsite
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Infirmary
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Flatscreen TV
Bath / shower
Hair dryer
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Ocean View
Languages Spoken
English, Spanish
11063Reviews1003Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Bruce wrote a review Dec 4
Ottawa, Canada1 contribution
+1
Rundown , poor management , dangerous neglect of repairs, poor food quality, a la cart was the same food as buffet, bugs on tables and on buffet area. Cats and dogs roaming in and around the buildings. Elevator’s rarely working , buttons all broken in elevator. A lady got a nail in her foot from a broken wood walkway. Management looked at the broken wood , but three days later the broken dangerous walkway was not repaired. This is not a accident this is negligence. The pool design is nice but again needs repairs (missing tiles and broken railings). The beach is very nice , water warm and crystal clear. The bar had limited drinks they could make , no tequila, very limited mixed drinks and many times no white wine. The staff were very nice and friendly, but management is not doing a good job, they need to manage food and drink supplies and do maintenance. Iberostar Laguna Azul is a 1 star resort, there are many other quality resorts in Varadero, Cuba. Miquel Fluxà Rosselló chairman and 100% owner of Grupo Iberostar and his daughter Sabina Fluxà Thienemann the vice-chairman and CEO of Iberostar Hotels & Resorts should be embarrassed to have the this resort.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lizanne wrote a review Dec 4
1 contribution
We paid for king size bed and they didnt have any aivailable until 5 days later. The food was mediocre and always cold. There were bugs in the buffet area. The 24hr snack bar had very poor items and often not available. There were many dogs around he resort, the puppies had fleas. The resort needed alot of maintenance. Someone got hurt walking on a deck thst had a broken board. The a la carte restaurant was the same food we had at the buffet restaurant, just plated and served nicer. Very disapionting. The bars often ran out if items... tequila, wine, mint. Alot of elevators did not work.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: The pictures of the room look good on website but genetal state is, paint over unkept finishing,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bibiana Carbonell Castelo, Other at Iberostar Laguna Azul
Responded yesterday
Dear Lizanne, Thank you very much for choosing us to enjoy your holiday and for taking the time to share your valuable comments with us. We have communicated them to the responsible departments in order to make all possible improvements. We apologise for any possible inconvenience. We look forward to the opportunity to surprise you with positive changes on a future visit. Kind Regards, Quality Manager Iberostar Laguna Azul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Khaled wrote a review Dec 2
1 contribution
This trip was amazing to us. The staff was so nice and they all are giving us from their hearts. Everyone was so genuine and everyone made us feel so special. It was our first trip to Cuba Laguna Azul and we will definetly come back here. Sexy Alex, Candy boy, Alberto everyone was so good to us and made us feel like home. The food was great, the drinks were so good and the ambiance was amazing. We hope to go back next year and see everyone again. Only one word for this trip ; A-M-A-Z-I-N-G. Thank you all everyone for this great stay that we had. We will come back a 1000%.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Samir H wrote a review Dec 2
1 contribution
This is a wonderful place to spend my time. You can chill and you can party!! It’s is a little far from village but you have options to get there easily. The beach is gorgeous whit lots of chairs. Many thanks to the staff and specially to Alberto. The receptionist are very professional and helpful. The staff in the bars are so wonderful people and those in the restaurants also. I am very glad I stayed here.
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Date of stay: December 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Vasi B wrote a review Dec 1
Amazing trip, we will go again !!!! Everything was so good. Alex was so good and the staff took care of everything. Cleanliness was on point and we were very happy with the service. One hundred percent we will return ! We felt like family !
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Zoey C wrote a review Dec 1
1 contribution
This resort has been incredible , candyboy, Heineken and auto have been such an asset to my stay here at this resort, extremely energetic and full of life, they have made my stay here wonderful and I cannot wait to return.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Randa Z wrote a review Nov 2022
1 contribution
This trip has been amazing to us. LITERALLY AMAZING. Sexy Alexi , Alberto , Julio, Michael.. EVERYONE has a beautiful soul and they make you feel so special!!! I’m soooo grateful that I have gotten to know everyone here. It was our first trip and certainly not our last. We loved everything! If I could put a proper rating to this hotel and the staff I would put 10/5. I can’t wait to come back next year. It a beautiful place to enjoy your vacation. I would recommend it a thousand times before any other hotel. The place is so clean, the food is AMAZING and the restaurants are sooooo good. A MUSTTTTTT. If you haven’t been at Iberostar Laguna Azul, you HAVE to go. Believe me you won’t regret it. One word: WOW
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bibiana Carbonell Castelo, Other at Iberostar Laguna Azul
Responded 5 days ago
Dear guest, It is always a pleasure to receive positive feedback like yours from our valued guests. We hope to see you again in the not too distant future. Kind Regards, Quality Manager Iberostar Laguna Azul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michaela C wrote a review Nov 2022
I came to Laguna Azul with 3 friends for a girls trip & I was pleasantly surprised with the staff during my stay. Special shout-out to “Sexy Alex” “Tony” the best bartender ever & Raul who helped with my bags. These staff members went out of their way to make my time here extra special EVERY day and always included me and my friends in all of the events taking place. I truly feel like I have my own little cuban family at Laguna Azul. This is my second time at this resort and 5th time in Cuba, it gets better every time and I will be back. ❤️
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bibiana Carbonell Castelo, Other at Iberostar Laguna Azul
Responded yesterday
Dear guest, It is an honour for the whole team to have your trust and preference. Thank you very much for entrusting us with the enjoyment of another wonderful holiday in this beautiful peninsula. Kind Regards, Quality Manager Iberostar Laguna Azul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dev p wrote a review Nov 2022
1 contribution
We had a great stay, we had 4 nights here. The staff were great, the entertainment team were brilliant, shout out to 'Sexy Alex' 'Candyman' and the bartender 'Tony (Pedro)' the buffet was okay, but book the A la carte restaurants for dinner, Japanese and romantico were great! Pool was lovely and the bar staff there were friendly. The nightclub on site was buzzing and rooms were clean and turned over everyday. Highly recommend, also I found Michaela😍
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bibiana Carbonell Castelo, Other at Iberostar Laguna Azul
Responded 5 days ago
Dear guest, A comment as positive as yours is the best confirmation that we are working in the right direction. Thank you very much on behalf of the whole team. It would be marvelous to see you again. Kind Regards, Quality Manager Iberostar Laguna Azul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rickil P wrote a review Nov 2022
Coventry, United Kingdom2 contributions
100% recommend. Great location, amazing staff and facilities. The staff were very accommodating through the whole day and nights, learnt everyone’s names and got everyone involved. Beach front location is ideal and the room facilities are very good.
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Date of stay: December 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bibiana Carbonell Castelo, Other at Iberostar Laguna Azul
Responded 5 days ago
Dear guest, Thank you very much for these kind words after your recent stay at our wonderful Iberostar hotel and the review that you have shared. Please come back and see us again soon. Kind Regards, Quality Manager Iberostar Laguna Azul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALSO KNOWN AS
iberostar laguna azul hotel varadero
LOCATION
CaribbeanCubaMatanzas ProvinceVaradero
NUMBER OF ROOMS
814
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IBEROSTAR LAGUNA AZUL - Updated 2022 Hotel Reviews (Varadero, Cuba)

Frequently Asked Questions about Iberostar Laguna Azul
Which popular attractions are close to Iberostar Laguna Azul?
Nearby attractions include Varadero Beach (2.5 miles), Cueva de Ambrosio (1.5 miles), and Plaza Las Morlas (1.1 miles).
What are some of the property amenities at Iberostar Laguna Azul?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Laguna Azul?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Laguna Azul?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Laguna Azul?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Laguna Azul?
Conveniently located restaurants include Restaurant La Arcada, La Panchita, and Pizza Piazza Restaurant.
Are there opportunities to exercise at Iberostar Laguna Azul?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Iberostar Laguna Azul have an airport shuttle?
Yes, Iberostar Laguna Azul offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Iberostar Laguna Azul have airport transportation?
Yes, Iberostar Laguna Azul offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Iberostar Laguna Azul?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Laguna Azul offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.