We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!
alert icon Travel Alert: U.S. Travel Licensing Restrictions Apply for Travel to Cuba. For details, click here

IBEROSTAR Laguna Azul

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
alert icon Travel Alert: Licensing Restrictions Apply More details
Management photos
IBEROSTAR Laguna Azul
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

5,946 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 3,638: English reviews
Vancouver, Canada
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Stayed here for a wedding with my family. The staff was very friendly and the Hotel grounds are very nice/clean. The Beach was beautiful and there a lot of Chairs on the Beach. The food is not bad considering you are in Cuba. The seafood was good and most food from the grill was good. There are a lot of... More 

Helpful?
Thank brankica a
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Travelled to Cuba and stayed 10 nights at this hotel after 3 nights in Havana. I must say this was the best beach holiday I have been to so far. Initially I was abit apprehensive after reading the previous reviews here. But let me say most of the issues are either sorted or is not an issue at all. To... More 

Helpful?
Thank Sanjiv P
Cardiff, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Booked our holiday through Thomas Cook and weeks before due to set off, having read the awful reviews on trip advisor, I tried everything within my power to change hotels, but the travel agent wanted another £1000 to change the hotel. Not being able to afford to change, we decided to go and see for ourselves. When we arrived at... More 

Helpful?
Thank snowtrooper2014
scunthorpe
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

after reading all the reviews we were very concerned about staying at this hotel. but was pleased with most of what it had to offer.the towels in bathroom are stained 2 bath 2 hand towels every other day .beach towels gave up trying to get them changed after the 1st week.a/c worked every day .the sheets were clean i checked... More 

Helpful?
Thank sinbad53Scunthorpe
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

After reading the reviews before heading to this hotel, I must say I was slightly worried as to what we had let ourselves into! I'll put into our own words the experience we had.... Hotel Room: Check in was very smooth, they have porters on hand if you require. We got put into building 20 "the quiet block" and this... More 

Helpful?
Thank Matt F
Director D, Gerente at IBEROSTAR Laguna Azul, responded to this review

Dear clients, Thank you for having chosen IBEROSTAR Laguna Azul for your vacation. It was our pleasure to host you as our guests. We appreciate your positive review and haven taken all your suggestions into consideration to make some improvements. Thank you for your feedback. If you decide to visit us again in Varadero, please do not hesitate to contact... More 

Level Contributor
6 reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

When you're looking at the fact this hotel advertises as a 5 star resort, remember that it's a Cuban standard. A few things soured the trip for us: Smelly sheets - one of our crew had sheets that smelled distinctly of urine. We also had minor stains on ours but because of how heavily tired we were when we got... More 

Helpful?
Thank Shaun R
1 review
3 of 5 stars Reviewed 6 days ago NEW

We stayed here for 1 week with my husband. I have mixed feelings about this hotel. This was our first time in Cuba and we were told by friends not to expect too much when it comes to Cuban hotels. According to Cuban standards, this hotel might be great. But personally, I think it needs some maintenance. A few things... More 

Helpful?
Thank Ahmet A
Stettler, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We just returned last week from an amazing time at Iberostar Laguna Azul! There were 13 family members traveling together, & we have no complaints. We were here to celebrate my in laws 50th Anniversary, & also our wedding, plus after, a nice family vacation. We left with great memories of this resort, & would come back in a heart... More 

Helpful?
1 Thank DeannaDarren
Director D, Gerente at IBEROSTAR Laguna Azul, responded to this review

Dear clients, On a behalf of the staff and management here at IBEROSTAR Laguna Azul we would like to thank you for your nice review. It was our pleasure to have you as our guests for your wedding and we wish you all the best for the future and an eternal honeymoon. Should you choose our hotel, or some other... More 

Toronto, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We came here with family of 9 - 6 adults and 3 kids.... The hotel is ok. Like most reviews of this hotel the beds are not as comfortable as other hotels I stayed at. First Night getting there. My hubby and I got checked in (requested 3 rooms on the same floor side by side) not accommodated. WE got... More 

Helpful?
Thank TobyNAnna
qualitycuba, Manager at IBEROSTAR Laguna Azul, responded to this review

Dear Guest, On behalf of the staff of IBEROSTAR Laguna Azul we would like to thank you for choosing us as your preferred destination in Cuba and for writing a comment on TripAdvisor about your experience. We are more than happy to read that not everything about your stay was bad, because you have mention enjoying our Foam party, our... More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

First, I want to be very clear in stating that the major issue I have here is that Iberostar and Transat Holidays (the vacation charter company I used) have labeled this a 5 star resort, but the fact is that the room and laundry situation challenge me to even label this a 3 star. This essentially means that they are... More 

Helpful?
5 Thank fkouretas
qualitycuba, Manager at IBEROSTAR Laguna Azul, responded to this review

Dear Guest, On behalf of IBEROSTAR Laguna Azul team I would like to thank you for choosing our hotel as your preferred destination in Cuba, as well as for sharing your experience with us. We are glad to read that you have enjoyed the hospitality and friendliness of our Staff members and our beautiful beach, certainly one of the best... More 

Questions? Get answers from hotel staff and past guests. Ask a question

6,392 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (6385)
Viewed
Pool/Beach Area (1348)
Viewed
Family/Play Areas (99)
Viewed
Dining (465)
Viewed
Business Center/Function Rooms (20)
Viewed
Room/Suite (613)
Viewed
View from Room (244)
Viewed
Hotel & Grounds (1299)
Viewed
Bathroom (185)
Viewed
1:31
Videos (7)
Viewed
Other (2105)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (7)
Viewed
Pool/Beach Area (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Varadero
0.0 mi away
Royal Palms
Royal Palms
#1 of 3 in South Hill
5.0 of 5 stars 54 reviews
1226.3 mi away
The Westin Dawn Beach Resort & Spa, St. Maarten
1260.1 mi away
Ottley's Plantation Inn
Ottley's Plantation Inn
#1 of 6 in Basseterre
5.0 of 5 stars 483 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Sol Hotel
Sol Hotel
#5 of 7 in Oyster Pond
4.5 of 5 stars 164 reviews
0.0 mi away
David's Beach Hotel
David's Beach Hotel
#2 of 6 in Union Island
5.0 of 5 stars 23 reviews
716.1 mi away
Viva Wyndham V Heavens
Viva Wyndham V Heavens
#7 of 45 in Puerto Plata
4.0 of 5 stars 394 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
  • Banquet Room
Official Description (provided by the hotel)
Located on a beautiful stretch of Varadero's Beach. Approximately 160 km from Havana and 20 min. from downtown Varadero. 814 rooms allocated in different buildings, 24 are suites and 8 are for handicapped. Reception 24 hrs. open, currency exchange, internet 24 hrs. Buffet restaurant with show cooking and 4 a la carte restaurants and Ranchón near the beach. Lobby bar, Cigar bar, aqua-bar, and 2 snacks bars at the pool. Conference rooms, SPA, gym, and beauty salon, 2 tennis and paddle court. Ice cream saloon, animation theatre and disco. 5 outdoor swimming pools. Miniclub (4-12 years). ... more   less 

Additional Information about IBEROSTAR Laguna Azul

Address: Autopista Sur Km 17 | Punta Hicacos, Varadero 42200, Cuba
Location: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $129 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — IBEROSTAR Laguna Azul 5*
Number of rooms: 814
Reservation Options:
TripAdvisor is proud to partner with Otel and HotelsClick so you can book your IBEROSTAR Laguna Azul reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Laguna Azul Hotel Varadero
Hotel Style:
#2 Business Hotel in Varadero
#7 Family Hotel in Varadero
#8 Romantic Hotel in Varadero
#22 Luxury Hotel in Varadero
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay