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IBEROSTAR Laguna Azul

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IBEROSTAR Laguna Azul
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6,386 Reviews from our TripAdvisor Community

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Laval, Quebec
Reviewed yesterday NEW

Beautiful property, very friendly staff, spacious room etc etc. In our room (16505), virtually no a/c (reported, not rectified); minimal - and I do mean minimal, water pressure and sort of warm water ... takes a while to have a shower! Food ... as expected in Cuba - not 4 star Canadian, but certainly acceptable. Excellent fresh pizza, very good...

Review collected in partnership with Iberostar
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Helpful?
1Thank bobcanuck701
Gatineau, Quebec
Reviewed yesterday NEW

I have travelled to different resorts in Mexico, Dominican, Jamaica and I have to say that this was one of my best trip ever. They got me when I entered the room with the bathroom and room itself but then, the food...What can I say, I went there thinking I was going to loose weight!!! After all I heard about...

Review collected in partnership with Iberostar
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Thank celine00700916
Chatham, Ontario
Reviewed yesterday NEW

We just came back from vacation from this hotel and it was a good time. The food was food... it is Cuba. You can't go with a high expectation. Everything was fairly clean, grounds were kept up. The shows at night were AMAZING - bring bug spray!!! Almost every single mens washroom was locked and "broken". There were a few...

Review collected in partnership with Iberostar
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Thank Shawna47
Edmonton, Canada
Reviewed 2 days ago NEW

Stayed February 5-13 as solo but with 4 others so we each had our own room. When we got there they had booked us all into the same room. Took 6+ hours to straighten out. Finally got a room on the bottom floor but the patio door was broken and wouldn't lock. Safe was broken, patio door screen was torn...

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1Thank debraleblanc
Creston, Canada
Reviewed 2 days ago NEW

The Cuban people, beaches and weather were fantastic. I felt very safe on all excursions, and never felt harassed by vendors in town, at the Varadero market or in Havana either. Having food sensitivities (gluten, dairy, eggs and corn) I was worried about not being able to eat safely and stay healthy at the resort, but foods were simply prepared...

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Helpful?
Thank bringonthesunshi2017
Director D, Gerente at IBEROSTAR Laguna Azul, responded to this review

Dear client, On a behalf of the staff and management here at IBEROSTAR Laguna Azul we would like to thank you for your nice review. We all are hardworking people always seeking the best for all our clients and we are happy to hear that you enjoyed your stay with us. We will also forward it to our staff at...

Reviewed 3 days ago NEWvia mobile

My cousin and I visited this resort from the 9th to the 16th of February. I've been to Varadero 3 times, and this was by far the best trip, thank to the amazing staff at this hotel. I'd like to make a shoutout to Denexis at front desk (very competent, extremely helpful and always greets with a smile)Eduardo the Bar...

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1Thank Joey M
Director D, Gerente at IBEROSTAR Laguna Azul, responded to this review

Dear clients, On a behalf of the staff and management here at IBEROSTAR Laguna Azul we would like to thank you for your nice review. It was our pleasure to have you as our guests and we hope to welcome you again next year! If you decide to visit us again, please do not hesitate to contact us. Thank you...

Westville, Canada
Reviewed 3 days ago NEW

Resort is a beautiful spot, beach is amazing, wide variety of food, Japanese is a must! Friendly staff, family orientated, lots of entertainment & pools, Only complaint - NO clean BEACH TOWELS for 5 days .... I posted a picture with my Full Review from the Resorts FB page

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1Thank Mae O
Director D, Gerente at IBEROSTAR Laguna Azul, responded to this review

Dear guest, First of all, we would like to thank you for choosing us for your recent stay in Cuba. We are more than glad that you enjoyed our facilities, and our food in our resort. We already passed your excellent comments to our workers, and be sure they are more than happy to hear that all their effort paid...

Barrie, Canada
Reviewed 3 days ago NEWvia mobile

First before I start my review , a huge shoutout to sexy Nancy and Janet Jackson (yanis) phenomenal entertainment crew who left me and my family who I travels with , with many great fun memories. Traveled here in June and had one of my most favourite of vacations ! The resort is a little out of date but that...

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Thank stephanie10193
Director D, Gerente at IBEROSTAR Laguna Azul, responded to this review

Dear clients, On a behalf of the staff and management here at IBEROSTAR Laguna Azul we would like to thank you for your nice review. We all are hardworking people always seeking the best for all our clients and we are happy to hear that you especially enjoyed the program of our entertainment staff-we will surely let them know. Should...

Dunnville, Canada
Reviewed 4 days ago NEW

The GOOD- Weather, beach and people. The BAD- buffet food , cold, unlabeled and same everyday. The hotel is about 7-8 yrs old but is in serious need to repairs. The Room (building 10) - do not pay for sea view - worst sea view ever - 99% trees and 1% distant sea. The closet door does not work and...

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2Thank tayvan
QualityMCuba, Manager at IBEROSTAR Laguna Azul, responded to this review

Dear guest, First of all, we would like to thank you for choosing us for your recent stay in Cuba. It is rewarding to read that you could enjoy our beach, our good weather and the service of our staff. We also appreciate the fact that your husband have enjoyed our grilled food. However we are saddened to read that...

Pugwash, Canada
Reviewed 5 days ago NEW

I just returned from a wonderful week at this lovely resort, and wanted to share our experiences. Our room was spotlessly clean, and very welcoming, kept tidy by very kind staff who always included the little things that make a difference. The many pools were always clean, , lots of deck chairs, and very easy to choose between a noisy,...

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7Thank _jorgenhurst
Director D, Gerente at IBEROSTAR Laguna Azul, responded to this review

Dear clients, We want to thank you for choosing IBEROSTAR Laguna Azul as your preferred destination in Cuba. On a behalf of the staff and management here at IBEROSTAR Laguna Azul we would like to thank you for your nice review. We all are hardworking people always seeking the best for all our clients and we are happy to hear...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Located on a beautiful stretch of Varadero's Beach. Approximately 160 km from Havana and 20 min. from downtown Varadero. 814 rooms allocated in different buildings, 24 are suites and 8 are for handicapped. Reception 24 hrs. open, currency exchange, internet 24 hrs. Buffet restaurant with show cooking and 4 a la carte restaurants and Ranchón near the beach. Lobby bar, Cigar bar, aqua-bar, and 2 snacks bars at the pool. Conference rooms, SPA, gym, and beauty salon, 2 tennis and paddle court. Ice cream saloon, animation theatre and disco. 5 outdoor swimming pools. Miniclub (4-12 years). ... more   less 

Additional Information about IBEROSTAR Laguna Azul

Address: Autopista Sur Km 17 | Punta Hicacos, Varadero 42200, Cuba
Location: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $150 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — IBEROSTAR Laguna Azul 5*
Number of rooms: 814
Also Known As:
Iberostar Laguna Azul Hotel Varadero
Hotel Style:
#2 Business Hotel in Varadero
#7 Family Hotel in Varadero
#8 Romantic Hotel in Varadero
#26 Luxury Hotel in Varadero
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Questions & Answers

Here's what travelers have asked, with answers from IBEROSTAR Laguna Azul staff and other travelers.
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Questions? Get answers from IBEROSTAR Laguna Azul staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I don't think many rooms would have a waterfront view, as thick vegetation protects the resort from the wind off the ocean.”
 of 5 bubbles bringonthesunshi2017, 2 days ago | Read review
“Building 16 was close to buffet/lobby, close enough to main pool & 24hr bar & short distance to beach”
 of 5 bubbles maeo707, 3 days ago | Read review
“I really liked our room in building 15' on the back and very sunny all afternoon”
 of 5 bubbles _jorgenhurst, 5 days ago | Read review
“Ocean view is nice, with some obstruction from trees, etc.”
 of 5 bubbles ReneeR220, 6 days ago | Read review
“Ocean View”
 of 5 bubbles hipmeals, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question