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Gran Caribe Villa Tortuga

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Calle 7 Entre Kawama y Playa, Varadero 42200 Cuba
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Traveler (2037)
Pool & Beach (545)
Room & Suite (354)

About

#57 of 97 hotels in Varadero
Location
4.0
Cleanliness
3.2
Service
3.2
Value
3.4
Accepts VISA, Mastercard, and AmEx from non-US banks only
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Property amenities
Free parking
Paid internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Entertainment staff
Children Activities (Kid / Family Friendly)
Internet
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Evening entertainment
Airport transportation
Sun loungers / beach chairs
Sun umbrellas
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Room features
Air conditioning
Private balcony
Safe
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Languages Spoken
Spanish

Location

Full view
45Car recommended
Grade: 45 out of 100
14Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
1313Reviews125Q+A90Room tips
Traveler rating
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Dude wrote a review Apr 2022
7 contributions3 helpful votes
I went with my family and we had a great time, the staff of the hotel were very professional and gentle with us, the food was well cooked and the rooms were also fine, the beach in my opinion is one of the best beach of the world, the staffs of the beach were really nice and we did a nice boat snorkeling tour with them, in general this is a hotel I want to go back again, I wish all the hotels had the same level of quality
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Date of stay: March 2022
Value
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Sleep Quality
Room Tip: get one close to the beach
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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susan b wrote a review Dec 2021
Port McNicoll, Canada42 contributions125 helpful votes
My husband and I have stayed at this resort many times. We really appreciate how the staff goes out of their way to try to accommodate you. They are our family away from home. I was most impressed with the way the resort worked with the materials they had. Anyone who has been to Cuba knows about the shortages. I don't need milk in my coffee or orange juice in the morning. I have it at home but when you are there, go with the flow. When it is available they will offer it to you. They got very creative in the restaurant using whatever the market offered that week. The food actually tasted pretty good. Rooms were disinfected, (you could smell it) when you arrived. Common areas were kept clean. Of course the toilet paper issue in the public bathrooms will always be there. Non smoking areas were enforced. All Cubans, both staff and guests adhered to the covid protocols. I wish I could say the same for some of the international tourists. The bars were stocked. Red wine with dinner was hit and miss but they offered a sangria or the white was plentiful. The mojitos in the lobby are the best. Pina colada is offered at the beach bar and there is also a second beach bar with beer and mixed drinks. When you have to return home you get your test done 3 days before you leave. You can pay money instead of using your credit card. $40 canadian. Make sure you use the arriveCan app. They do ask to see it at the airport. Hopefully we will be returning for New Years Eve. Looking forward to seeing my family again. Hasta pronto Tortuga
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Date of stay: December 2021
Rooms
Location
Service
Room Tip: Upgraded rooms are always better. Get the oceanview if you can.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Sally843 wrote a review Jul 2020
Bratislava20 contributions25 helpful votes
Unfortunately we had a very bad experience with this hotel and we would not recommend it at all. The only positive thing is the location , as it is directly on a beautiful beach and the view from seaview rooms top floor is amazing. Apart from that there was no positive thing. We had bad bugs in our room (we had direct seaview top floor room) so we woke up every morning with itchy bites. The standards of hygiene in restaurant are terribly poor, there are cockroaches all over the buffet. The hotel pool has totally dirty water so you will not swim there. On top of all these things, we have been stolen our beach towels on the day of our departure and the staff was trying to get the money out of everything so we had to pay for 2 towels that they have stolen from us ....very sad way how to get tips from tourists. If you have already chosen this hotel, try at least to get the seaview rooms.
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Erdem2019 wrote a review Apr 2020
Istanbul, Türkiye288 contributions159 helpful votes
In general the hotel was ok and I recommend this place for all tourists. In specific: Hotel: It is somewhat old but still good for all facilities. I havent use the pool anyway pool is not perfect compare to other hotels in Kuba. Food: Perfect. They offer all kinds of sea food and also meat and vegetables. But if you stay more than a week the breakfast becomes every morning the same:) However I think the best thing of the hotel is food. Drink: Since it was all inclusive you can drink whatever you want . Especially coctails are wonderful. There is a bar on the beach which makes your holiday fantastic. Rooms: Ok our room was the worst room of the hotel First it was on the public street and its door was brooken. Anyway we lived with that. If you pay high you may have better rooms but our room was the one which are economic so it was ok. Anyway we didint spent much time in the room. Beach: Absolutely fantastic. The gotel is right on the beach and really fantastic. Animation: It starts too late. Since we are too tired mostly we cant participate but some of them was really good. The live concert was really good. Internet: only in lobby and you must buy a card. The card is more expensive that its usual price. You may use 2 comoputers fr internet. No wifi. Exchange: You can only exchange money in hotel reception where the exchange rate is really awful but this is Kuba!
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Date of stay: January 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Rianna D wrote a review Mar 2020
Montreal, Canada5 contributions
The reviews for this resort were really bad so going in my friend and I were scared but this resort was way better than we thought it would be. We are both students in our twenties so we didn't expect much and it exceeded our expectations. The bathrooms are gross but that's to be expected in Cuba. We brought some toilet paper from home, highly recommend doing that. For the price, the rooms and food were very good. Room was clean, beds comfy. The beach is so nice and there were always chairs for us to use. The food is repetitive but good and there's always enough. The servers are helpful if you're missing a cup or cutlery. The staff is nice. There's animation daily. The main partying in Varadero is a bit far but you can taxi. Also, it's easy to walk into town to go buy souvenirs or go out for food.
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Date of stay: March 2020
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jed1590 wrote a review Mar 2020
11 contributions6 helpful votes
Not sure what is up with all the negative reviews on this resort however for a budget friendly and family friendly Villa we had a great time. (Theirs a difference from a Villa and a Resort we learned) Food was great and never went hungry once. Typical Cuban cusine. Even for the pickiest eater there was always something to find. Keep in mind this is Cuba not Canada or some other country. Rooms were okay. Dated a few bruises and warts but okay. Maids were great. Had clean towels, beds were made every day and toilet paper. Treat the maids well and they will treat you good. I can’t really find anything negative to say about our stay here. Good Job Villa Tortgue we will be back soon.
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Date of stay: March 2020
Location
Service
Sleep Quality
Room Tip: Upgrade to Superior/ Ocean View
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Al T wrote a review Mar 2020
Mississauga, Canada26 contributions41 helpful votes
So I give this resort two stars for the fabulous beach and immaculate landscaping. The rooms are hit and miss. I lucked out – I had hot water, toilet paper, a comfortable mattress, working TV, 2nd floor balcony and a beautiful view of the ocean. Unfortunately, quite a few others complained about no hot water, mattress springs scratching their backs, no running water, leaky windows, no balconies, toilets that wouldn’t flush, and no TVs. Not that you should need a TV on vacation, but we had quite a few very cold and windy days where I spent quite a few hours watching TV because it was too dang cold to sit on the balcony, even wrapped in the extra blankets! So good news, they do give you extra blankets in the closet, bad news, they don’t give you beach towels nor proper bath towels. Seriously, the bath towels are the size of kitchen hand towels. TAKE YOUR OWN BEACH TOWEL. Otherwise, you’ll waste every waking moment asking if they have towels yet to which they reply, I’ll save you one but I don’t know when we’re getting any. I think they get a supply once a week. The bars are terrible. Couldn’t get a daquiri, couldn’t get a pina colada (which they make with powdered milk – sorry, but gross), basically rum punch, rum & coke, beer on tap, vodka straight up (no orange juice). If you ask for a vodka and orange, you get vodka and fanta. Yes, staff work very hard to feed the rude hordes of people. Why do people pile on food on their plates, then leave half on the table untouched? Anyhoo…no wine in the dining room. You can get house wine at the a la carte if you like tinted vinegar with your meals. There are bottles for purchase – we did not. IMPORTANT: if for whatever reason you still decide to go to this resort, take tissue and soap with you at all times. There is no toilet paper nor soap in ANY of the resort washrooms. Including the one next to the dining room. Very unsanitary. Thankfully I took Dukaral before leaving Canada which helped immensely. You will ABSOLUTELY get ecoli contamination, cramping, etc. I saw kids eating and drinking WHILE in the pool – ewww. I saw the resort staff disinfect the pool deck once, with petrol and water. Strange, but effective?? Also, visitors, STOP FEEDING THE CATS. People take platefuls of meet from the buffet and dump it on the grass for the cats. The cats are better fed than the locals! FOOD: Now, yes, I saw small cockroaches in the dining room, at breakfast, on a table but we are in the south after all. It’s bound to happen. Thankfully never around the food. The food itself, hmm, well, I’m pretty flexible and I love beans but I’m sorry, after three days of having beans and rice, for breakfast, lunch and dinner – yeah, no thanks. No toaster, no peanut butter, no orange juice, very small choice, very small buffet. No, you won’t starve. Cuban Day was the best spread I saw all week. Bananas once. So every day you get white rice, red beans, chicken pieces, hard cooked eggs, shredded cabbage, shredded kale, cake (same cake, different shapes, different toppings), and rice pudding. Ice cream most days but when it runs out, that’s it! We had honey for a couple of days, then it ran out. We had pasta for a couple of days, then no more. So yes, for a couple of days it’s fine and you won’t starve, but you won’t exactly be excited about eating there either. Now, there is an AWESOME pizza place immediately upon exiting the resort, at the street. Nice outdoor seating. I had the mixed pizza and it was delicious. For a pizza (one size – medium), and two cans of beer I paid 10 pesos. Pretty good! I ate the whole dang thing I was so hungry. Be aware though, nine cats appeared out of nowhere for handouts and some are quite aggressive. Be careful. No need to be nasty, just ignore them and they’ll go away. If you feed them, be prepared to keep your fingers away – one of them scratched my sister. The “market” downtown was a rip off. 20 pesos for a t-shirt? That’s roughly $26 Canadian! Save your money – go eat pizza instead. I found everything sooo expensive in Varadero. Sad really, it’s a beautiful country with beautiful people, but I’m saving my money and going elsewhere. Perhaps if this is your first trip to Cuba than it may be a good experience. I’ve been eight times so I’m done. Feel free to send questions. I hope this review helps.
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Date of stay: February 2020
Value
Location
Service
Room Tip: Take a beach towel! Take Dukarol!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Mireina1 wrote a review Feb 2020
1 contribution1 helpful vote
disgusting food, rooms dirty and in bad condition, no fresh towels, drunken noisy trouble making people, totally not worth the price! beach is good and the animation program, the rest is horrible. Must have been good long time ago but not anymore!
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Date of stay: January 2020
Rooms
Cleanliness
Service
Room Tip: choose another hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Allens99 wrote a review Feb 2020
Barrie Ontario Canada41 contributions34 helpful votes
+1
I went into this hotel with a low exceptation but was surprised,a basic 3 star but met our need,staff friendly and helpful rooms clean, bed comfortable,we had the best hot water ever, we must have hogged it from everyone else air conditioner was perfect food was great a little repetitive but the best bread and desserts and coffee I miss the cappincino we ate off the resort few times we paid 748 a person for superior room last mintinue booking we ate at Kiki restaurant around the corner on varadaro strip great food pizza half lobster 24 peso and varadaro 60 excellent lobster 28 peso the strip is great a real Cuban experience positive attitude goes along way we visited a country who uses their resources the best they can many a repeat customers even 5 star people we met complained, enjoy the culture
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gerri H wrote a review Feb 2020
6 contributions4 helpful votes
We stayed for 2 weeks had some issues but nothing that could ruin the trip. The rooms were clean and the beds very comfotable, we did not have a fridge but was fixed even though it took a couple of days. We travelled with my sister and her husband they had way more issues than us, they had to be moved because there room was just not up to par we both paid for superior rooms but neither of us had hot water for days. My sister had no working fridge and she needed one for her medicine, eventually things were looked after. The food got repetative but we ate at different restaurants throughout our stay prices were very reasonable. I think that the Cubans are having a hard time getting supplies right now, but they are doing what they can to make your stay comfortable. We do bring our own peanut butter, jam, salad dressing and snacks , just an idea. There were a lot of Russians here, but it is in town so you can walk everywhere.0
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ALSO KNOWN AS
gran caribe villa tortuga hotel varadero, tortuga hotel varadero
LOCATION
CaribbeanCubaMatanzas ProvinceVaradero
NUMBER OF ROOMS
292
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GRAN CARIBE VILLA TORTUGA - Updated 2022 Hotel Reviews (Varadero, Cuba)

Frequently Asked Questions about Gran Caribe Villa Tortuga
Which popular attractions are close to Gran Caribe Villa Tortuga?
Nearby attractions include Varadero Street Market (0.4 miles).
What are some of the property amenities at Gran Caribe Villa Tortuga?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Gran Caribe Villa Tortuga?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Gran Caribe Villa Tortuga?
Yes, free parking is available to guests.
What are some restaurants close to Gran Caribe Villa Tortuga?
Conveniently located restaurants include La Casa del Chef, Kiki's, and La Vaca Rosada.
Are there opportunities to exercise at Gran Caribe Villa Tortuga?
Yes, guests have access to a pool and a fitness center during their stay.
Does Gran Caribe Villa Tortuga have airport transportation?
Yes, Gran Caribe Villa Tortuga offers airport transportation for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Gran Caribe Villa Tortuga?
Many travelers enjoy visiting Cueva de Ambrosio (8.8 miles).
Does Gran Caribe Villa Tortuga have any great views?
Yes, guests often enjoy the ocean view available here.