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Full view
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Panoramas (22) Pool & Beach (2943)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sol Palmeras
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 87 hotels in Varadero
Location
Cleanliness
Service
Value
Travelers' Choice
Sol Palmeras, a true Varadero classic, especially for families. A solid All Inclusive 4 Star beachfront hotel and bungalow complex, with an outstanding range of entertainment options. With refreshing pools surrounded by gardens, terraces and bars, it's renowned for the comfort of its rooms, the unique style of the buffet restaurant with gourmet show-cooking, and its attractive entertainment programme. A true Varadero classic, ideal for families, with its Kids Club offering a varied programme for the little ones to enjoy. A perfect combination of rooms and bungalows linked to a golf course with special facilities for golfers and their families. Its comfortable rooms are available in 8 different types; some are situated in the main, horseshoe-shaped building, with 4 floors and lifts, and others are located in one or two-storey bungalows, in an adjoining area. They all boast stunning views of the beautiful gardens or the pool. Strongly recommended for families, weddings, honeymoon.
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Room & Suite (1,444)1,444
Full view
Property amenities
Free parking
Paid internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Mini golf
Babysitting
Parking
Internet
Pool / beach towels
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Snorkeling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Full body massage
Massage
Salon
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Mid-range
Languages Spoken
French, Spanish, German
Location
Full view
Contact
Carretera de las Morlas, Varadero 42200 Cuba
Getting there
Rental CarsSee all Varadero rental cars
8,956Reviews1,140Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
+1
It has been a few months since we have come back and I usually don’t do any reviews super quick so here are the positives and negatives. Overall we had an amazing time and will likely be back to Cuba very soon. Food: I will start by saying we didn’t go to Cuba for the food but was pleasantly surprised by how good it was. Food was plentiful but very repetitive. Highly recommend the grilling stations in the buffet. We tried all the restaurants in the resort and enjoyed them all. Service: This is probably where I had my biggest issue. We seemed to have awful service, may of been just luck of the draw but I was disappointed. We went whole meals without being offered a drink or receiving what we ordered. Only way my husband got served at the bar was when he was standing with a $20 CAD bill in his hand. We were patient so that was not the issue. We experienced people who spoke Spanish got catered to and not English speakers. Pool: We didn’t really hang around the pool much as i didn’t enjoy the smoking. And most of the chairs were in the blazing sun. We tried a few times but just preferred the beach. Beach: Can not say enough about the beach, probably the best we saw. Chairs were plentiful and we always had great seating!! Room: We (ie: my husband) were convinced to upgrade to a bungalow. It was well worth the money. We were a bit far from the main building but steps from the beach so we liked that. Room was cleaned daily. Entertainment: I know there was a team that did it but we never saw anything compared to other resorts. They did do shows but never announced times or what they were. We went once as we were reading signage on the wall but it wasn’t the show advertised. Lobby bar had singers but it was so crowded so we usually just pasted through as we couldn’t find seats. Like I said we LOVED the beach and will return to Cuba. …
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Date of stay: October 2019Trip type: Traveled as a couple
1 Helpful vote
Helpful
Responded Jul 15, 2020
Dear Sunshinekissed, Thank you very much for choosing us for your holidays and for your comments published on Trip Advisor, they help us improve our daily work. We apologize for the inconvenience you had, and we will work to improve our food, service and improve and meet animation schedules. Waiting for a new visit, receive best regards. Sincerely Tomeu Alcina General Manager
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We were welcomed like family the moment we entered the lobby late in the evening of March 15th. We knew that many people had cancelled their vacations because of COVID 19, but at that time, there was no travel advisory for Cuba and we knew that we would be safe amongst our many Cuban friends in the resort. We had registered with the Canadian Government Travel Website for Canadians Abroad and knew that the health protocol in the hotel was the same as in Canada. The resort was by no means full and, day by day, there were less guests, but, despite the fact that the future was uncertain for our Cuban hosts, the service and friendship was outstanding. Normally in my reviews I name individual people who have been exceptional in each visit, but this time I want to thank everyone in the resort who fed us, served us, entertained us and made us feel safe and at home. You are all exceptional and we love you even more. Stay home and be safe, all of you. It is sad to know the your resort is closed for now, but we will return as soon as it is possible. Special thanks to Senor Tomeu Alcina. You are a gentleman and an amazing Director General. We know the enormous daily stress you were under. We wish you and your family well, both in Cuba and in Spain.…
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Date of stay: March 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Responded Apr 3, 2020
Dear friends, Thanks for your comments posted on Trip Advisor, you were one of the last to leave the hotel, because of COVID19. We close the hotel, and we don't know how long, we hope this pandemic will end as soon as possible. In Cuba, they have it under control but we still have to take great care of ourselves. We hope to open in a few months and Sol Palmeras will open full of energy, security, and full of surprises to please all customers who visit us. We count on your presence. Take great care and follow the sanitary instructions. Best regards. Tomeu Alcina General Manager
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We visited the Sol Palmeras right before the travel industry was hit by this unprecedented world epidemic. The resort offers an amazing experience for families and groups. Standouts are the staff, from the wait staff to the housekeepers to bartenders. Everyone went out of their way to serve. The lobby is such a great place to gather (the lobby bar and mojito bar offer great cocktails). Get your coffee (cappachino) in the morning from the lobby bar. The juice bar offers fresh juices, amazing fresh brewed iced tea and flavoured water. The beach is amazing and where we spent most days. You can make dinner reservations in the lobby at 4 or 5 restaurants. The food is not gourmet but lots of options and you figure out what works for you. Guest rooms aren’t super modern but I had the best sleeps and rooms are well maintained and super clean. Make sure to tip and bring small gifts for the staff and you will get amazing service and conversation. Highly recommend doing a day trip to Havana - what a historic, beautiful, metropolitan experience. We did bus tour but next time would rent a beautiful old classics taxi and do custom trip. This was a stressful time as many resorts were starting to close do to the Coronovirus and all staff managed with a smile and care. Wishing a speedy return to travel and we will be back Sol Palmeras. I now understand why people return year after year.…
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Date of stay: March 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Responded Mar 30, 2020
Dear RandRTraveller, Thank you very much for choosing us for your holidays with your family and for your comments published on Trip Advisor, they help us and motivate us in our daily work. Thank you for these opinions and for your understanding. We are already today, March 30, closing the hotel because of this pandemic. We hope it ends soon and we can reopen the hotel. Hoping to visit us again, recieve best regards. Take care of yourself and follow the sanitary instructions. Sincerely Tomeu Alcina General Manager
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This was our 10th visit to Cuba and first to Sol Palmeras. We were very happy with our choice and felt that everything met our expectations. The beach is one of the best in Varadero - very long and deep with plenty of sun chairs, palapas and soft white sand. We visited the resorts on either side and although look nice, beach area looked terrible. It was a nice walk, via the beach, to Plaza Las Americas. The food was excellent by Cuban standards - we ate at 3 a la cartes and enjoyed them all! (Chinese, International and Italian). Beach grill was yummy! The staff was wonderful and efficient everywhere (except the breakfast buffet at Latino restaurant could use some improvement). Special mention to Leonardo who makes the best Rum Punch! Our maid (room 2003) was exceptional - sorry I forget her name. The pool area was awesome, again with plenty of sunchairs and options for sun and shade. The pool and surrounding area was spotless, pool bar was great, with wonderful and friendly staff. No swim-up option which we appreciated ;). The rooms certainly show their age but were clean and the beds were very comfortable. The rooms are not a priority for us, but may not be the case for others... We were there just as the Covid crisis was hitting and the resort was preparing to shut down as tourists were no longer being allowed in - the staff never hesitated with a smile and a positive word for us. Kudos to all of them for their hard work amidst the impending crisis. We look very forward to returning as soon as we can. Wishing all of you the best in these hard times. Stay safe, xo…
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Date of stay: March 2020
Value
Location
Service
Room Tip: Rooms are closest to lobby, restauants, pool. Bungalow may be far..
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Helpful
Responded Mar 28, 2020
Dear Jennib916, Thank you very much for choosing us for the first time and we are happy to know that we have met your expectations. We appreciate your comments posted on Trip Advisor, they help us in our daily work. We will work on improving breakfast in the Latino. Thank you for your opinion on Leonardo and your chambermaid. Awaiting your second visit, receive best regards. Take care and follow the sanitary instructions on the COVID19 Sincerely Tomeu Alcina General Manager
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We returned in January for another 5 week holiday. I have been at this resort more then 12 times. I had read that some changes had been made and were shocked when we walked onto the beach. It had been reconstructed with more sand from the ocean and had new palapas since our last trip in 2019. It is huge and gorgeous with lots of room for the lounges. The resort has 5 a la cartes which at times only 3 were open due to the resort not being full of guests. Our favorite is the Chinese. The buffet seating area is large and at times becomes very noisy. There are two grills where you can get your omelet made in the morning or other food prepared at night. There is a variety of food choices, beef, pork, chicken and fish to name some at the island. The only complaint I have is in the morning and sometime in the evening the food is not hot but barely warm. Complaining to the cooks did not bring any satisfactory results. The servers are very good at picking up the dirty dishes and refilling your wine glass. Thank you to Asaer, Jacqueline, Maylynn and Nivia for looking after us. The maids do an excellent job of cleaning our room and always have. The lobby has 2 bars of which only one was open this time due to the resort not being full of guests. Again thank you to the workers at the bar that was open namely Rene, Yamile, Ernesto and Alex for the good service. Also thank you to Omar and Fidel at the latino and Noel at the TexMex a la cartes for their good service. The only negative things I have about this resort is at the beach there is a volley ball court where a guy is constantly blowing a whistle when a game is being played. This whistle blowing aggravates many on the beach who are trying to read a book or have a afternoon nap. The "only" people who should have a whistle and do are the Life Guards that walk the beach watching for swimmers in distress. I realize that this is a family resort but "some" families need to take some training on how to look after their children. At the beach the children scream at each other and are crying while mom and dad do nothing. In the lobby bar area they let the children run around and again do nothing to stop the kids. In the evening the music being played next to the lobby bar is so loud that when ordering a drink from the bar the bartenders have a difficult time to hear you. Also when having a drink with friends one can't have a conversation because of the loud music. This doesn't happen every night so why is it not being controlled? Thanks to Alicia, Gonzalo and Felix at the reception for their service. We can't wait to return for another holiday.…
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Date of stay: January 2020
Value
Cleanliness
Service
Helpful
Responded Mar 27, 2020
Dear Singletraveler99, Thank you very much for your trust in us and choosing us again for your vacation and for your comments published on Trip Advisor, they help us in our daily work, and they indicate us where we have areas of opportunity to improve our service. We already discussed with the head of activities about volleyball on the beach and loud music in the lobby. We will also have more supervision with the children. Thank you for your opinion on the satff that you name in your writing. Waiting for a new visit, receive best regards. Take care and follow the health instructions on COVID19 Sincerely Tomeu Alcina General Manager
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PRICE RANGE
$134 - $286 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sol palmeras hotel varadero, sol palmeras cuba, sol palmeras varadero cuba
LOCATION
CaribbeanCubaMatanzas ProvinceVaradero
NUMBER OF ROOMS
604
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Claim Your Listing Frequently Asked Questions about Sol Palmeras
Which popular attractions are close to Sol Palmeras?
Nearby attractions include Varadero Beach (1.7 miles), Cueva de Ambrosio (2.7 miles), and Mi Casa Beatles (3.5 miles).
What are some of the property amenities at Sol Palmeras?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Sol Palmeras?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sol Palmeras?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Sol Palmeras?
Conveniently located restaurants include La Gruta, Restaurant La Arcada, and Salsa Suárez Restaurant-Bar.
Are there opportunities to exercise at Sol Palmeras?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Sol Palmeras have an airport shuttle?
Yes, Sol Palmeras offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sol Palmeras?
Yes, dry cleaning and laundry service are offered to guests.
Does Sol Palmeras offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sol Palmeras?
The staff speaks multiple languages, including Spanish, French, and German.