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Starfish Cuatro Palmas

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Starfish Cuatro Palmas
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820 Reviews from our TripAdvisor Community

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Showing 293: English reviews
Mississauga
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

AMAZING! We have been at this hotel many times, and it keeps getting better and better each time. "Starfish" line of hotels have really improved this hotel! POSITIVE: 1) Beach: Fantastic 2) Food: Good for Cuba - you will always find something good to eat ;-) 3) Rooms: The rooms across the street are newly renovated, beautiful! 3) 24-hr. Lobby... More 

Helpful?
1 Thank Gabriela V
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for all your comments about the hotel, the service and the staff. Thanks as well for your score. It is a pleasure to read that each time you come you realize improvements and changes as far as we try to get better day by day with new actions of service. We take into acount your notes... More 

Calgary
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Ideal beach, great location. Stayed here for 2 weeks in Aug. The food wasn't the best, but it was Cuba on the off season so expect to get creative. The rooms are dated but the rest made up for it. All in all a great vacation and will be back again. Thanks David, Ismaray. Fernando and So many other staff... More 

Helpful?
1 Thank shelleym5
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you for your comments and punctuation. We always tempt to improve our facilities and services to provide the best service possible and guarantee all our customers a happy stay with us. we are looking foirward to seeing you soon and showing you all our improvements With our best regards... See you soon More 

Calgary, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Booked this resort only to find out we were in a hotel but across the street down the block. There were no amenities there. No drinks, no food no service. When we asked to be moved to the main resort they told us come back tomorrow. So we did, and they said come back tomorrow this happened for 3 days... More 

Helpful?
1 Thank Shannon M
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

I am really sorry to read that you could not enjoy your stay. We try to please our customers and I am sure that all the reception staff wanted was change you to the main building as you requested. Being different types of rooms on those dates we could not guarantee untill checking the daily availability and as per your... More 

Toronto, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

To whom it may concern, I just wanted to express my sincere appreciation and gratitude for Mr. David Villar Alonso, the General Manager who was working at the Starfish Cuatro Palmas during my stay. Mr. Alonso, even in his position of seniority, astonished me and my boyfriend with the impeccable level of service that he extended to not only his... More 

Helpful?
Thank Shantal09
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for all your comments about the hotel, staff and score. I am very grateful for your words to me as a manager and as a person so it makes me feel proud and invite me to carry on working on the same line so far, as the final results are the result of hard work and... More 

ottawa
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My son and i went down to party for my birthday and again had a great time. This is not the fanciest hotel in Varadaro but it has the best location ever . You can wander the streets or hang at the beach in minutes. You never feel unsafe and it is a great place to explore. As for the... More 

Helpful?
Thank 922oxford
gm_Starfish4Palmas, Gerente at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments about our hotel, the service, the food and staff. It is a pride and personal satisfaction read comments like yours that also invite us to carry on working on the same line to continue improving day by day and to ensure a happy stay to all our customers and friends. Looking forward to... More 

Vancouver, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay there. I was pleasantly surprised by the food, considering how difficult things are in Cuba. I've been to Cuba a few times but first time in a resort. I appreciate more of the food and service knowing the situation in Cuba and the great work require so much effort from the management. For those who... More 

Helpful?
2 Thank Lisa L
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for all your comments about the Hotel, the service and the staff. It is a proud to know that with our efforts we make you to reach your expectations and to have a funny and enjoyable time in here. Tha is our meain aim and we will carry on trying to get better day by day... More 

Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Be careful which room you get. DO NOT GET a room that is located across the street.Try and get an upper level room within the complex where the plumbing can drain accordingly. The food was surprisingly Great, the restaurant manager was from Italy, and occasionaly we were surprised with a great plate of pasta or rizotto with seafood. Staff was... More 

Helpful?
Thank JulesGiulio
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you for your comments about the hotel and overall the service and staff. It is a pleasure to know you have enjoyed your stay with us and we hope to see you again here in Varadero having a nice and relaxing time in our hotel. with my best regards More 

Rotterdam, The Netherlands
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The beach is fantastic and clean. Also the pool area is nice. The buffet was okay but gets extremely boring after 2 days. The bar offered a good selection of drinks. Staff was overall nice. The accommodations are basic and pretty clean. Towels are not changed and beach towels are really difficult to get. Overall a good experience if you... More 

Helpful?
1 Thank AssieKK
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for your review and score. We take note of your comments to work with them in the goal of take measures to improve our service and installations. We are sure that you will see all the improvements and changes on your next visit With my best regards More 

Mississauga, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was there july 2016 for 2 weeks. Best resort on the downtown strip by far & in the last 8years I,ve been to them all. Freindliest staff,best buffet,clean beach, perfect for families. The 24hr big lobby barfaces the figure 8 shallow end of the pool, perfect for parents to have a beverage & watch the kids. One resident cat... More 

Helpful?
3 Thank barloventodan
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments about the isntallations but over all for your notes about our staff and service. It is a proud to read comments like yours and to transmit them to all the team. These help us to carry on working in the same line to reach our main aim which is the satisfaction and hapiness... More 

Calgary, Canada
Level Contributor
54 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed July 25, 2016

Food was just unexpected, excellent. I had my room facing the pool with a queen size bed. Was really comfy as usual. Really nice and clean, the staff are the same as it was..always great services and quality drink and everyone is smiling. Just love it. Its way better then it was before. New management now you can tell the... More 

Helpful?
4 Thank Nadiapage
gm_Starfish4Palmas, Gerente at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments about our hotel, the service, the food and staff. It is a pride and personal satisfaction read comments like yours that also invite us to carry on working on the same line to continue improving day by day and to ensure a happy stay to all our customers and friends. looking forward to... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
Starfish Cuatro Palmas is an all-inclusive retreat nestled along the sandy beachfront of Varadero, Cuba. Guests will immediately be drawn to the picturesque surroundings – patioed courtyard, red roofs and tropical gardens. Quality accommodations, great dining, daily activities, bar, pool, live music and evening shows fulfill the criteria for an unforgettable Caribbean vacation destination. ... more   less 

Additional Information about Starfish Cuatro Palmas

Address: Avenida 1ra entre 60 y 64, Varadero 42200, Cuba (Formerly Hotel Cuatro Palmas Varadero)
Location: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $102 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Starfish Cuatro Palmas 3*
Number of rooms: 312
Reservation Options:
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Also Known As:
Mercure Cuatro Palmas Varadero Hotel Varadero
Mercure Varadero
Hotel Style:
#2 Best Value Hotel in Varadero
#6 On the Beach Hotel in Varadero
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