We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Travel Alert: U.S. Travel Licensing Restrictions Apply for Travel to Cuba. For details, click here

Starfish Cuatro Palmas

Traveler (2940)
Pool & Beach (693)
Room & Suite (312)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Starfish Cuatro Palmas is an all-inclusive retreat nestled along the sandy beachfront of Varadero, Cuba. Guests will immediately be drawn to the picturesque surroundings – patioed courtyard, red roofs and tropical gardens. Quality accommodations, great dining, daily activities, bar, pool, live music and evening shows fulfill the criteria for an unforgettable Caribbean vacation destination.
Read more
Property amenities
Pool
Restaurant
Bar/Lounge
Breakfast included
Airport transportation
Breakfast Available
Concierge
Laundry Service
Multilingual Staff
Outdoor pool
Paid Internet
Public Wifi
Wheelchair access
Show more
Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL STYLE
Value
Centrally Located
HOTEL CLASS
2,098Reviews
3,014Photos
697Q+A
100Room tips
Traveler rating
  • 935
  • 823
  • 226
  • 76
  • 42
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
My first time at Cuatro Palmas as it came highly recommended for the price I wanted to pay. It was more than I expected!! We arrived several hours before check-in so it was a relief to have a secure room designated to hold our luggage. The front staff are friendly and hard
Read more
First of all, this is not a 4* hotel. We were given a room across the street, which was very nice with a big bed, but getting there is a different story. Nobody is there to help you, your luggage is your problem, no map showing the location, nothing. The location is ok, but do
Read more
Spend two weeks there and I loved it: very friendly staff, warm atmosphere, good meals, beautiful hotel complex, nice entertainment events, a breathtaking beach. I can only recommend it! Can’t wait to come next year again.
Read more
Response from rrssBDcuba, Director General at Starfish Cuatro Palmas
Responded yesterday
Dear Guest, Thank you very much for selecting Starfish Cuatro Palmas as host to your holidays. Thank you for sharing your recent experience. Please know that your great 5/5 circle review is greatly appreciated by all of us. Allow me to let you know that we work very hard in order to always exceed your expectations and I am truly happy to know that we have achieve this by providing you with attention to detail, unique service, and staff members that are truly dedicated to serving. Know that your high recommendations to other travelers are highly important to us and that it will always be a pleasure to welcome you. Yours sincerely, General Manager
Read more
We stayed here for two weeks and we had an amazing time. The staff is excellent, treated you as family. A special mention for Alejandro from management and marlin from the buffet. The buffet had a huge variety and quality. Communs grounds are always clean. I would highly
Read more
Response from rrssBDcuba, Director General at Starfish Cuatro Palmas
Responded yesterday
Dear Marbetily, Thank you very much for taking the time to write a review about your experience with us. We are happy to see that overall you had a nice vacation at our hotel and we are glad to know to enjoyed our facilities and service. Thank you very much for choosing Starfish Cuatro Palmas and we hope to see you again soon at your home in Varadero for another experience. Warm regards, General Manager.
Read more
visited 1st week in april,sunny with exception of 2 days rain,not a big deal.main lobby restrooms are open and modern.we found buffet restaurant meals were repetative in many items,with the exception of carved meats at dinner time. beach side dining has limited menu items
Read more
Response from rrssBDcuba, Director General at Starfish Cuatro Palmas
Responded 1 week ago
Dear Guest, On behalf of all Starfish Cuatro Palmas staff, we would like to thank you for sharing your experience at our resort with the TripAdvisor readers. Trust me when I say your review made us really happy. It was a pleasure to have you again at home and we are already missing you and looking forward to receiving you again. We would like to thank you very much for your precious feedback. Your opinion is our clue to keep improving day by day and your compliments are our reward and prove of the achieved goals. Thank you for choosing us for your vacation and we hope to see you soon again. Best regards, General Manager
Read more
Previous
Album Categories
All photosTravelerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Center & Event Rooms
PreviousNext
12345663
It's really not that far, easily done in 3-5 minutes to the hotel. Best to book early and get the Ocean view rooms.
0 votes
Show all answers
The rooms look out to the beach. Not really close. There is a tiled area between rooms and beach. Our room was very nice. We were right at the top of the stairs on second floor. It's quiet after the shows which were just under our building. So no trouble with noise at all after 11 and we were right by the stairs. It's a nice personable resort being as it's a small one.
1 vote
Show all answers
adults only, no one under 16 years old are allowed in the entire resort/restaurants
1 vote
Show all answers
PreviousNext
123456140
"ground floor facing pool"
"Accessibility is better in the hotel section of the resort."
"Las Palmas go sheper the room are renovated but some are to close from the discotheque! Bring your pill!!"
"Pool view on garden side is very nice"
"Rooms overlooking beach and garden are quieter than overlooking the road. There are no lifts ."
PreviousNext
12345620
PRICE RANGE
$98 - $263 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure cuatro palmas varadero hotel varaderomercure varadero
FORMERLY KNOWN AS
Hotel Cuatro Palmas Varadero
LOCATION
CaribbeanCubaMatanzas ProvinceVaradero
NUMBER OF ROOMS
160
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing