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Primera Avenida Entre 60 y 64, Varadero 42200 Cuba
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Traveler (3853)
Pool & Beach (1184)
Room & Suite (475)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 03/17/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Starfish Cuatro Palmas
Updated 03/17/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 96 hotels in Varadero
Location
4.7
Cleanliness
4.2
Service
4.3
Value
4.2
Travelers' Choice
Starfish Cuatro Palmas is an all-inclusive retreat nestled along the sandy beachfront of Varadero, Cuba. Guests will immediately be drawn to the picturesque surroundings – patioed courtyard, red roofs and tropical gardens. Quality accommodations, great dining, daily activities, bar, pool, live music and evening shows fulfill the criteria for an unforgettable Caribbean vacation destination.
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Property amenities
Free private parking nearby
Public wifi
Pool
Free breakfast
Beach
Aerobics
Airport transportation
Banquet room
Paid private parking nearby
Secured parking
Paid internet
Pool / beach towels
Swimming pool toys
Outdoor pool
Plunge pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Outdoor dining area
Snack bar
Wine / champagne
Vending machine
Poolside bar
Darts
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Car hire
Taxi service
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Massage
Massage chair
Neck massage
24-hour security
Baggage storage
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
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Room features
Blackout curtains
Air purifier
Air conditioning
Housekeeping
Interconnected rooms available
Cable / satellite TV
Extra long beds
Walk-in shower
Private balcony
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Centrally Located
Languages Spoken
English, French, Spanish, German and 1 more
2948Reviews836Q+A100Room tips
Traveler rating
  • 1,548
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  • 274
  • 118
  • 55
Time of year
Traveler type
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Popular mentions
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Most Recent
Wes Martyn wrote a review Jul 2
11 contributions
+1
First time in Cuba, was treated like gold. Helpful, kind staff. Special shout out to Alex, Sergio, Jenny, Junior, Lise, Yanis, ( hope I spelled that right). These people helped, got us involved, English was damn good too. 2 gardeners carved us out a coconut, special for me, never had that before. Had 2 beautiful pools at resort, few people used. They must've been just for me. Hahaa. Thank you to all at that resort. Will be back, FOR SURE.
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Date of stay: June 2022Trip type: Traveled with friends
Helpful
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Response from Juan Pablo Fortún, Director General at Starfish Cuatro Palmas
Responded yesterday
Dear Guest, On behalf of the entire team, I thank you for the time you have taken to share your experience at Starfish Cuatro Palmas. We strive every day to offer an excellent service to our guests, it is pleasant to read comments from satisfied customers. I hope you come back soon, it will be a pleasure to welcome you back. Sincerely, Managing Director
Read more
Lilli T wrote a review Jun 2022
1 contribution1 helpful vote
It was a really nice time! The staff is super friendly and kind! It was super fun at and around the hotel! The Havana club was a fantastic time! All the staff is amazing to talk to! The beach is amazing as always! The cleaning staff are incredible kind! It was an amazing vacation and I will definitely be coming back if I can! I would highly recommend this hotel!
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Date of stay: June 2022Trip type: Traveled with friends
Helpful
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Response from Juan Pablo Fortún, Director General at Starfish Cuatro Palmas
Responded 2 weeks ago
Dear guest, I would like to thank you from all our staff for sharing your experience at Starfish Cuatro Palmas with the TripAdvisor community of travelers. We are glad to know that you loved your experience with us. I will extend your words to all our staff, especially those who stand out. I hope you come back soon. Sincerely, Managing Director
Read more
Patrick S wrote a review Jun 2022
1 contribution1 helpful vote
Starfish Cuatro Palmas is a great place to stay! This is my second time in Cuba and my first stay here. I really love the staff here, always so kind. Housekeeping Mirabel, Entertainment team Lulu and Pablo, RB Dance company; they all made the stay here that much more special. I came with one of my friends who is vegetarian and she didn't have much to eat while she was here so we spent a lot of time getting pasta and fruits. Cuatro Palmas is right beside Havana Club and Comparsita so for those who enjoy dancing it is right in the area. It is also right in the heart of Varadero so everything is within a short walk's distance. I am French and English speaker from Canada so I also got to make a lot of friends with the other tourists who spoke both my languages. Next time I come to Cuba I'll be definitely staying here again! 😊
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Date of stay: June 2022Trip type: Traveled with friends
1 Helpful vote
Helpful
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Response from Juan Pablo Fortún, Director General at Starfish Cuatro Palmas
Responded 2 weeks ago
Dear guest, I would like to thank you from all our staff for sharing your experience at Starfish Cuatro Palmas with the TripAdvisor community of travelers. We are glad to know that you loved your experience with us. I will extend your words to all our staff, especially those who stand out. I hope you come back soon. Sincerely, Managing Director
Read more
Laura86 wrote a review Jun 2022
1 contribution1 helpful vote
Great experience. Nothing fancy but the essentials are definitely there. The beach is amazing! Great location in the heart of Varadero. The team is wonderful - entertaining, accommodating, welcoming! Wonderful experience!
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Date of stay: June 2022Trip type: Traveled with friends
1 Helpful vote
Helpful
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Response from Juan Pablo Fortún, Director General at Starfish Cuatro Palmas
Responded 3 weeks ago
Dear guest, On behalf of our entire staff, I thank you for sharing your experience at Starfish Cuatro Palmas with the TripAdvisor community of travelers. As you mention, our staff is one of our greatest strengths, together with the wonderful beach and location, I will extend your words to all our workers. I hope you come back soon. Sincerely, Managing Director
Read more
Steve Z wrote a review Jun 2022
1 contribution2 helpful votes
I was there from may 30 to june 6. It rained for 6 days but we still had a good time. The food was surprisingly good. The man handing out the towels by the pool is very rude but besides that we had a great time..
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Date of stay: June 2022Trip type: Traveled with family
2 Helpful votes
Helpful
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Response from Juan Pablo Fortún, Director General at Starfish Cuatro Palmas
Responded 3 weeks ago
Dear Steve, I sincerely appreciate the time you have taken to share your experience at Starfish Cuatro Palmas. It is nice to know that our clients enjoy their stay with us. We will do an exhaustive review of the theme that you raise about the Lord of the Club House. I hope you can come back soon. Sincerely, Managing Director
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Ryan T wrote a review Jun 2022
1 contribution2 helpful votes
Very nice resort! The food and entertainment was exceptional. The resort is also very close to bars and shops……………………………………………………………………………………………….…………………………………………………………………………………………………………………………………………..
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Date of stay: June 2022Trip type: Traveled with friends
2 Helpful votes
Helpful
Share
Response from Juan Pablo Fortún, Director General at Starfish Cuatro Palmas
Responded 3 weeks ago
Dear, I sincerely thank you for sharing your experience at Starfish Cuatro Palmas. It is pleasant to read comments from satisfied customers, I will extend their words to our staff. I hope you come back very soon, it will be a pleasure to welcome you back. Sincerely, Managing Director
Read more
Jeannette S wrote a review May 2022
1 contribution2 helpful votes
Our April vacation at Starfish Cuatro Palmas was our 6th year at this resort. We really enjoy the location, so close to everything. The beach is awesome! The staff are awesome, too many people to name who are always there to make you feel welcome and to enjoy your vacation. Marlem and all the staff in the dining room are great, as well as all the bartenders. Elimay, Mirna, Hanny and the rest of the ladies at the front desk. Alberto and the rest of the bellboys are wonderful. I do apologize if I did not mention everyone, I am not good at remembering all names. Mario is great at the pool.It was great to see everyone including manager Juan Pablo after 3 years due to the pandemic. Highly recommend this resort. It is our Cuban home.
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Room Tip: Ocean view rooms amazing
See more room tips
2 Helpful votes
Helpful
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Response from Juan Pablo Fortún, Director General at Starfish Cuatro Palmas
Responded 5 weeks ago
Dear, I thank you on behalf of the entire Starfish Cuatro Palmas team for taking part of your time to share your experience with us. We work every day to provide an excellent service to each client and it comforts us to know that we achieved it. I thank you personally for the mention you make of me, as well as my collaborators. I will extend your words to all our staff. I hope you can return soon, it will be a pleasure to welcome you. Sincerely, Managing Director
Read more
willyq-555 wrote a review May 2022
Vancouver, Canada22 contributions45 helpful votes
we stayed for 2 weeks in May room-ours wasn't updated and located in the garden area of the hotel. the shower door was missing the bottom gasket therefore, the room flooded when we showered. we asked for extra towels, one to roll up to replace the gasket. other than that the room was clean. restaurants- the buffet food was very tasty, there is a grill person to cook to order eggs, meats etc and a cook to order Pasta station .both very good, the steamer table food again was good and tasty but the food sometimes didn't retain it's temperature. The service was fantastic beach restaurant - lunch ran out of fries, pizzas, cheese and beer the second week but again the food was tasty ,however the service is not the same beach --amazing, and spacious lots of beach chairs bar-great service and the enjoyed the nightly musical entertainment staff- this is the best part of the hotel' with a few exceptions everyone was very friendly and helpful location- perfect -loved morning walks in Varadaro and shopping mall is across the street. we definitely return soon
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Date of stay: May 2022
Value
Cleanliness
Service
2 Helpful votes
Helpful
Share
Response from Juan Pablo Fortún, Director General at Starfish Cuatro Palmas
Responded 5 weeks ago
Dear, I sincerely thank you for sharing your experience at Starfish Cuatro Palmas. It is pleasant to read comments from satisfied customers, I will extend their words to our staff. I hope you come back very soon, it will be a pleasure to welcome you back. Sincerely, Managing Director
Read more
Linda D wrote a review May 2022
Gatineau, Canada2 contributions3 helpful votes
I enjoyed it very much. The food was good but there is a bit of a fly issue that they are trying to fix. We upgraded and am glad because it wasn’t renovated like we were told. But I would return. The staff is amazingly nice and friendly. The entertainment is amazing. I was not expecting such a variety in entertainment.
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Date of stay: May 2022Trip type: Traveled with friends
2 Helpful votes
Helpful
Share
Response from Juan Pablo Fortún, Director General at Starfish Cuatro Palmas
Responded 5 weeks ago
Dear, I sincerely thank you for sharing your experience at Starfish Cuatro Palmas. It is pleasant to read comments from satisfied customers, I will extend their words to our staff. I hope you come back very soon, it will be a pleasure to welcome you back. Sincerely, Managing Director
Read more
Lan W wrote a review May 2022
2 contributions2 helpful votes
I really enjoyed the stay in Starfish Cuatro Palmas; the staff were very friendly and helpful, the food was good and a lot of variety, I watched show every night; and they are good, definitely I will come back in winter.
Read more
Date of stay: May 2022Trip type: Traveled as a couple
2 Helpful votes
Helpful
Share
Response from Juan Pablo Fortún, Director General at Starfish Cuatro Palmas
Responded 5 weeks ago
Dear, I sincerely thank you for sharing your experience at Starfish Cuatro Palmas. It is pleasant to read comments from satisfied customers, I will extend their words to our staff. I hope you come back very soon, it will be a pleasure to welcome you back. Sincerely, Managing Director
Read more
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123456
ALSO KNOWN AS
mercure cuatro palmas varadero hotel varadero, mercure varadero
FORMERLY KNOWN AS
Hotel Cuatro Palmas Varadero
LOCATION
CaribbeanCubaMatanzas ProvinceVaradero
NUMBER OF ROOMS
160
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Frequently Asked Questions about Starfish Cuatro Palmas
Which popular attractions are close to Starfish Cuatro Palmas?
Nearby attractions include Mi Casa Beatles (0.1 miles), Calle 62 (0.04 miles), and Taller de Cerámica Artística (0.08 miles).
What are some of the property amenities at Starfish Cuatro Palmas?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Starfish Cuatro Palmas?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Starfish Cuatro Palmas?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Starfish Cuatro Palmas?
Yes, free private parking nearby, free public parking nearby, and paid private parking nearby are available to guests.
What are some restaurants close to Starfish Cuatro Palmas?
Conveniently located restaurants include Waco's Club, Varadero 60, and Snack Bar Calle 62.
Are there opportunities to exercise at Starfish Cuatro Palmas?
Yes, guests have access to a pool during their stay.
Does Starfish Cuatro Palmas have airport transportation?
Yes, Starfish Cuatro Palmas offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Starfish Cuatro Palmas?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Starfish Cuatro Palmas?
Many travelers enjoy visiting Cueva de Ambrosio (6.1 miles).
Does Starfish Cuatro Palmas have any great views?
Yes, guests often enjoy the city view available here.