First time in Cuba, was treated like gold. Helpful, kind staff. Special shout out to Alex, Sergio, Jenny, Junior, Lise, Yanis, ( hope I spelled that right). These people helped, got us involved, English was damn good too. 2 gardeners carved us out a coconut, special for me, never had that before. Had 2 beautiful pools at resort, few people used. They must've been just for me. Hahaa. Thank you to all at that resort. Will be back, FOR SURE.
It was a really nice time! The staff is super friendly and kind! It was super fun at and around the hotel! The Havana club was a fantastic time! All the staff is amazing to talk to! The beach is amazing as always! The cleaning staff are incredible kind! It was an amazing vacation and I will definitely be coming back if I can! I would highly recommend this hotel!
Starfish Cuatro Palmas is a great place to stay! This is my second time in Cuba and my first stay here. I really love the staff here, always so kind. Housekeeping Mirabel, Entertainment team Lulu and Pablo, RB Dance company; they all made the stay here that much more special. I came with one of my friends who is vegetarian and she didn't have much to eat while she was here so we spent a lot of time getting pasta and fruits. Cuatro Palmas is right beside Havana Club and Comparsita so for those who enjoy dancing it is right in the area. It is also right in the heart of Varadero so everything is within a short walk's distance. I am French and English speaker from Canada so I also got to make a lot of friends with the other tourists who spoke both my languages. Next time I come to Cuba I'll be definitely staying here again! 😊…
Great experience. Nothing fancy but the essentials are definitely there. The beach is amazing! Great location in the heart of Varadero. The team is wonderful - entertaining, accommodating, welcoming! Wonderful experience!
I was there from may 30 to june 6. It rained for 6 days but we still had a good time. The food was surprisingly good. The man handing out the towels by the pool is very rude but besides that we had a great time..
Very nice resort! The food and entertainment was exceptional. The resort is also very close to bars and shops……………………………………………………………………………………………….…………………………………………………………………………………………………………………………………………..
Our April vacation at Starfish Cuatro Palmas was our 6th year at this resort. We really enjoy the location, so close to everything. The beach is awesome! The staff are awesome, too many people to name who are always there to make you feel welcome and to enjoy your vacation. Marlem and all the staff in the dining room are great, as well as all the bartenders. Elimay, Mirna, Hanny and the rest of the ladies at the front desk. Alberto and the rest of the bellboys are wonderful. I do apologize if I did not mention everyone, I am not good at remembering all names. Mario is great at the pool.It was great to see everyone including manager Juan Pablo after 3 years due to the pandemic. Highly recommend this resort. It is our Cuban home.
we stayed for 2 weeks in May room-ours wasn't updated and located in the garden area of the hotel. the shower door was missing the bottom gasket therefore, the room flooded when we showered. we asked for extra towels, one to roll up to replace the gasket. other than that the room was clean. restaurants- the buffet food was very tasty, there is a grill person to cook to order eggs, meats etc and a cook to order Pasta station .both very good, the steamer table food again was good and tasty but the food sometimes didn't retain it's temperature. The service was fantastic beach restaurant - lunch ran out of fries, pizzas, cheese and beer the second week but again the food was tasty ,however the service is not the same beach --amazing, and spacious lots of beach chairs bar-great service and the enjoyed the nightly musical entertainment staff- this is the best part of the hotel' with a few exceptions everyone was very friendly and helpful location- perfect -loved morning walks in Varadaro and shopping mall is across the street. we definitely return soon…
I enjoyed it very much. The food was good but there is a bit of a fly issue that they are trying to fix. We upgraded and am glad because it wasn’t renovated like we were told. But I would return. The staff is amazingly nice and friendly. The entertainment is amazing. I was not expecting such a variety in entertainment.
I really enjoyed the stay in Starfish Cuatro Palmas; the staff were very friendly and helpful, the food was good and a lot of variety, I watched show every night; and they are good, definitely I will come back in winter.
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