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Starfish Cuatro Palmas

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Starfish Cuatro Palmas
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869 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Montreal, Canada
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Loved this place for their nice friendly staff, location and the beach...the food is ok and it has quite a variety which you can find what you like eventually and the Cuba restaurant which needs a reservation is a must to try, the restaurant next to the beach is cool at night too...dance and Spanish lessons and entertainments was also... More 

Helpful?
Thank NassimKitty
Saskatoon, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Booked our 4th trip there for next March! Can't wait to see all our Cuban friends. Great food excellent service. David is a perfect addition to the team! You all make it worth the money to return. And of course the beach is awesome!

Helpful?
Thank Dwayne999
gm_Starfish4Palmas, Gerente at Starfish Cuatro Palmas, responded to this review

Thank you very much for your opinion, scoring and specially for your comments about our staff. We work to improve our installations to guarantee a better stay of all our guests and to ensure reach all thier expectations. I feel proud reading comments like yours which help us to carry on working in this way. With my best regards More 

Brantford, Ontario
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here in February 2016. Great resort. Beach is amazing. Very friendly staff. David, the manager, was always present, interacting with the guests. Food was the best we've had in 13 trips to Cuba.

Helpful?
Thank jesstan
gm_Starfish4Palmas, Gerente at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments about our hotel, the food and staff. It is a pride and personal satisfaction read comments like yours that also invite us to carry on working on the same line to continue improving day by day and to ensure a happy stay to all our customers and friends. Looking forward to seeing you... More 

Maple Ridge, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at the Starfish Cuatro Palmas from September 13 – 20, 2016. I booked my travel back in April and chose the Starfish on recommendation by my agent. I have been to Cuba before and totally realize a 5 star hotel in Cuba is likely never to rival a 5 star hotel in Canada .. and that’s okay!! Starfish... More 

Helpful?
2 Thank BethTravel53
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for all your comments and score. We really apreciate them because make us feel proud of our job and get us happy to carry on in the same line with the goal of making our guests and friends to get the more enjoyable stay at the Hotel and Cuba. Looking forward to seeing you in the... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a great 7-day stay was amazing iam a repeated guess every time I come to cuatro palmas I see new changes I have in other hotels in Cuba but cuatro palmas is where I am comfortable u fell like ur in haven love the beach very clean enjoy the show the animation team like we were family their amazing... More 

Helpful?
1 Thank Lucy P
gm_Starfish4Palmas, Gerente at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments about our hotel, the service, the food and staff. It is a pride and personal satisfaction read comments like yours that also invite us to carry on working on the same line to continue improving day by day and to ensure a happy stay to all our customers and friends. Looking forward to... More 

Manchester, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed first week of September, basic but spacious room in Colonial section. The staff work hard to keep everything clean and tidy, but we were concerned by the number of flies in the dining room. As a vegetarian, I struggled to find anything to eat, but Luca, the excellent pasta chef, took pity on me and got creative with the... More 

Helpful?
1 Thank GillyL237
gm_Starfish4Palmas, Gerente at Starfish Cuatro Palmas, responded to this review

Thank you very much for your review and score. We take note of your comments to work with them in the goal of take measures to improve our service and installations. We are sure that you will see all the improvements and changes on your next visit With my best regards More 

Montreal, Quebec, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a great 9-day stay. We stayed in the Las Palmas section which are 3 buildings located down a side street across from the main hotel. This was fine! The walk is only a few minutes and the resort itself is not big anyway. The rooms are renovated to north american standards, good a/c and cleaned diligently. Down side -... More 

Helpful?
2 Thank HarieMTL
gm_Starfish4Palmas, Gerente at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments about our hotel, the service, the food and staff. It is a pride and personal satisfaction read comments like yours that also invite us to carry on working on the same line to continue improving day by day and to ensure a happy stay to all our customers and friends. Looking forward to... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We have been to the Cuatro Palmas 7 times in 2016, this time was some kind of different! I am talking about the service, espacially at the lobby bar, Wednesday Sept 7 went to the lobby bar, no more beers? Went to the lobby bar last Sunday to Sept 4, only one bartender was staying behind the bar, this man... More 

Helpful?
1 Thank Jean S
Bethel, Connecticut
1 review
1 of 5 stars Reviewed 3 weeks ago

We were a family of 5 arriving very excited to get to our beach resort in Varadero. The registration staff is extremely rude and continuously answer phone calls when you are checking in, or asking questions, etc. There was one evening where my mother in law was in the lobby restroom and there was no toilet paper ( a constant... More 

Helpful?
Thank 407margaret
Mississauga
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 24, 2016

AMAZING! We have been at this hotel many times, and it keeps getting better and better each time. "Starfish" line of hotels have really improved this hotel! POSITIVE: 1) Beach: Fantastic 2) Food: Good for Cuba - you will always find something good to eat ;-) 3) Rooms: The rooms across the street are newly renovated, beautiful! 3) 24-hr. Lobby... More 

Helpful?
5 Thank Gabriela V
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for all your comments about the hotel, the service and the staff. Thanks as well for your score. It is a pleasure to read that each time you come you realize improvements and changes as far as we try to get better day by day with new actions of service. We take into acount your notes... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Starfish Cuatro Palmas is an all-inclusive retreat nestled along the sandy beachfront of Varadero, Cuba. Guests will immediately be drawn to the picturesque surroundings – patioed courtyard, red roofs and tropical gardens. Quality accommodations, great dining, daily activities, bar, pool, live music and evening shows fulfill the criteria for an unforgettable Caribbean vacation destination. ... more   less 

Additional Information about Starfish Cuatro Palmas

Address: Avenida 1ra entre 60 y 64, Varadero 42200, Cuba (Formerly Hotel Cuatro Palmas Varadero)
Location: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $112 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Starfish Cuatro Palmas 3*
Number of rooms: 312
Also Known As:
Mercure Cuatro Palmas Varadero Hotel Varadero
Mercure Varadero
Hotel Style:
#1 Best Value Hotel in Varadero
#6 On the Beach Hotel in Varadero
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