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Starfish Cuatro Palmas

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First Avenue Between 60 and 64, Varadero 42200 Cuba
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Traveler (3618)
Pool & Beach (941)
Room & Suite (415)

About

#5 of 88 hotels in Varadero
Location
Cleanliness
Service
Value
Travelers' Choice
Starfish Cuatro Palmas is an all-inclusive retreat nestled along the sandy beachfront of Varadero, Cuba. Guests will immediately be drawn to the picturesque surroundings – patioed courtyard, red roofs and tropical gardens. Quality accommodations, great dining, daily activities, bar, pool, live music and evening shows fulfill the criteria for an unforgettable Caribbean vacation destination.
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Full view
Property amenities
Public wifi
Pool
Free breakfast
Beach
Entertainment staff
Airport transportation
Banquet room
Couples massage
Paid internet
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Evening entertainment
Table tennis
Nightclub / DJ
Car hire
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Centrally Located
Languages Spoken
English, French, Spanish, German and 1 more
2,770Reviews786Q+A100Room tips
Traveler rating
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Popular mentions
joe wrote a review Sep 2020
Orangeville, Canada3 contributions
Been to Cuatro Palmas in 2019 and loved it. Varadero, probably 9 times. Just booked the Cuatro again, for Nov 7th 2020. Cross my fingers, full planes will be heading to Varadero. Follow the rules and enjoy sunshine and Cuban culture. Great location, clean resort with super friendly staff.
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Date of stay: October 2019
Location
Cleanliness
Service
Room Tip: Be sure to pay the small upgrade fee, to get a room in the main part. Eco rooms are across the...
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Response from Director General, Dueño at Starfish Cuatro Palmas
Responded 4 weeks ago
Dear Joe, We would like to thank you for sharing such an amazing review of your stay at Starfish Cuatro Palmas. We are so happy to know you have been to Cuatro Palmas in 2019 and loved it due to the great location and clean resort with super friendly staff. As we are continually improving, your words are the best reward for our efforts. Thank you for choosing us and we are looking forward to welcoming you back. Best regards, General Manager
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training911 wrote a review Sep 2020
Fredericton, Canada13 contributions2 helpful votes
This place is a gem!!! Nice little resort close to the downtown. Lots of markets close by, as well as the Calle 62 and Beatles Bar. The resort is fairly well kept, the rooms are a bit dated, but nicer than the other rooms that I have stayed in at other resorts. The staff are great, friendly and helpful. The staff make you feel like you are family, it is like going to the cottage with family more than staying at a resort. The pool and beach are lovely, food is good and the A la Cart restaurants are great!!!! I highly recommend this resort
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Date of stay: March 2020
Rooms
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Service
Room Tip: Standard rooms are nice, for the full experience get an Ocean view.
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Response from Director General, Dueño at Starfish Cuatro Palmas
Responded 4 weeks ago
Dear guest, On behalf of Starfish Cuatro Palmas staff, we would like to thank you for providing part of your time to share a review of your stay with us. We are glad to know you liked our little but fairly well-kept resort, close to the downtown, with its rooms nicer than the other rooms that you have stayed in at other resorts. It is our pleasure to know you enjoyed the lovely pool and beach, the good food, and the great A la Carte restaurants. Moreover, we are more than happy to know our staff was great, friendly, helpful, making you feel like you are family, like going to the cottage with family more than staying at a resort. However, we regret to know we could not reach your expectations because your room was a bit dated, but we already made some renovations. As we are continually improving, we will take your insight with a profound sense of responsibility to improve that, and address it properly. We hope to have the pleasure to welcome you back. Thank you for choosing us. Best regards, General Manager
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Sharon T wrote a review Aug 2020
Manchester, United Kingdom120 contributions43 helpful votes
We asked for a sea view but ended up with the best of both, our room over looked the pool and the sea. Lovely room, very spacious. The cleaners were excellent. Food was good and staff friendly. All inclusive worked well. The person who ran the cocktail bar was particularly helpful and friendly. Entertainment was good. Overall a lovely stay and would recommend.
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Date of stay: November 2019
Rooms
Service
Sleep Quality
Room Tip: check you are on the main site - there are rooms literally down the road and I wouldn't want...
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2 Helpful votes
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Response from Director General, Dueño at Starfish Cuatro Palmas
Responded Aug 31, 2020
Dear Sharon, Thank you very much for the time you took to write a review about Starfish Cuatro Palmas. It is wonderful for us to know you ended up with the best, lovely, and spacious room overlooking the pool and the sea. Moreover, we are glad to know our staff was so friendly with you, especially the person who ran the cocktail bar who was particularly helpful and friendly but also excellent cleaners, good food, All-inclusive worked well and good entertainment. What makes us more than happy is to know you would recommend the lovely stay you had and we would like to have the pleasure to welcome you again next year. Thank you for choosing us. Best regards, General Manager
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Larry D wrote a review Jul 2020
2 contributions2 helpful votes
First time to Cuba. The Starfish Cuatro Palmas exceeded our expectations. The location is great. The food was the best that I have had at a resort. The beach was top notch. All of the staff were extremely friendly. I would highly recommend this resort. When I return to Cuba it will definitely br here
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Date of stay: January 2020
2 Helpful votes
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Response from Gerente General, Director General at Starfish Cuatro Palmas
Responded Jul 14, 2020
Dear Larry,  On behalf of all Starfish Cuatro Palmas staff, we would like to thank you for sharing your experience at our resort with the TripAdvisor readers. Trust me when I say that your review made us really happy. It was a pleasure to have you at home and we are already missing you and looking forward to receiving you again. We work hard everyday to give our usual excellent service and your review is the proof we succeeded in reaching our goals. Moreover, we are proud to know all our staff did such a great job and that our food succeeded your expectations. Thank you very much for choosing us and we hope to see you again soon for another amazing experience.  Warm regards,  General Manager
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LaurieD wrote a review May 2020
Hamilton, Canada88 contributions57 helpful votes
Cuatro Palmas is the jewel of Varadero. We have had 15 visits in 11 years. We've watched it transform from a diamond in the rough to the jewel of Varadero,with many upgrades and renovations that have been done. It is located in the heart of the Varadero strip. You are surrounded by all the fine restaurants, night clubs and many souvenir markets, which are all in walking distance. The rooms are exceptionally clean with comfortable beds, hot water, new ACs and new fridges. Based on it's unique layout you can be anywhere on the resort from your room in under two minutes. Whether its the front lobby or the beautiful pristine beach. They have recently installed many new palapas (beach umbrella's) on the beach as well, so there is more than enough for all the guests. The entire staff are warm and friendly, from the front desk, to the housekeepers, buffet staff, A La carte staff, bartenders, groundskeepers, pool staff, public relations and the Resort Manager. As well the bell hop, Alberto, my Cuban brother. We have traveled all through the caribbean but always return to Cuatro Palmas at least once a year and some times twice, seeing we are so well treated by who we consider our second familia as well our second home. We are hoping we can get back there this year to not only enjoy this wonderful resort but to visit with our Cuban Familia. If you plan to visit Varadero, this resort is a "must go to" place. I guarantee you'll return!
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Date of stay: July 2019
Value
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Service
Room Tip: All rooms are good .
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Response from rrssBDcuba, Director General at Starfish Cuatro Palmas
Responded May 12, 2020
Dear Guest,  On behalf of all Starfish Cuatro Palmas staff, we would like to thank you for sharing your experience at our resort with the TripAdvisor readers. Trust me when I say your review made us really happy. It was a pleasure to have you again at home and we are already missing you and looking forward to receiving you again. We work hard every day to give our usual excellent service and your review is the proof we succeeded in reaching our goals. Moreover, it is very nice for us to see our guests appreciate the renovations of the resort. Your words are the reward of it.  Last but not least, we are very proud to know our staff has been always so attentive with you and that they are the main reason why our guests keep coming back. Thank you very much for choosing us once again and we hope to see you again at your home in paradise for another amazing experience.  Warm regards,  General Manager
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Previous
PRICE RANGE
$105 - $260 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure cuatro palmas varadero hotel varadero, mercure varadero
FORMERLY KNOWN AS
Hotel Cuatro Palmas Varadero
LOCATION
CaribbeanCubaMatanzas ProvinceVaradero
NUMBER OF ROOMS
160
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Frequently Asked Questions about Starfish Cuatro Palmas
Which popular attractions are close to Starfish Cuatro Palmas?
Nearby attractions include Mi Casa Beatles (0.1 miles), Calle 62 (0.04 miles), and Taller de Cerámica Artística (0.08 miles).
What are some of the property amenities at Starfish Cuatro Palmas?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Starfish Cuatro Palmas?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Starfish Cuatro Palmas?
Conveniently located restaurants include La Gruta, Waco's Club, and Varadero 60.
Are there opportunities to exercise at Starfish Cuatro Palmas?
Yes, guests have access to a pool during their stay.
Does Starfish Cuatro Palmas have an airport shuttle?
Yes, Starfish Cuatro Palmas offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Starfish Cuatro Palmas?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Starfish Cuatro Palmas?
Many travelers enjoy visiting Cueva de Ambrosio (6.1 miles).
Does Starfish Cuatro Palmas have any great views?
Yes, guests often enjoy the ocean view available here.
Is Starfish Cuatro Palmas accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.