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Grand Memories Varadero

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Km 18.5 Autopista Sur Parque Natural Punta Hicacos, Varadero 42200 Cuba
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (719)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 10/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Memories Varadero
Updated 10/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 92 hotels in Varadero
Location
Cleanliness
Service
Value
Enjoy Cuba's blissful year-round climate, stunning white sand beaches, and crystal clear waters with a stay at the luxurious Grand Memories Varadero. Elegant and spacious guestrooms are available in a variety of room categories in our child-friendly and Adults-Only (Sanctuary at Grand Memories) sections. Lounge by the dazzling pools, get active with a variety of land and water sports, work out at the fitness centre, or pamper yourself at the luxurious spa. Children will have a great time at our Kids Club, which features a children's play area with supervised games and activities. Guests of the Adults-Only area will enjoy extra luxuries such as complimentary 24-hour room service, club house, cigar room, butler service and more.
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Property amenities
Free parking
Paid internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Entertainment staff
Babysitting
Parking
Internet
Pool / beach towels
Adult pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Evening entertainment
Table tennis
Nightclub / DJ
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Meeting rooms
Spa
Head massage
Massage
Salon
Baggage storage
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Laundry service
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Room features
Housekeeping
Private balcony
Safe
Iron
Room types
Pool view
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Languages Spoken
Spanish
5257Reviews1219Q+A100Room tips
Traveler rating
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Popular mentions
Yanquiel wrote a review Sep 21
1 contribution1 helpful vote
We stayed in grand Memories, our experience was excellent, the service there is really top quality, especially mayren Jimenez, she was so caring and made our stay feel like visiting family,thanks a million mayre.
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Date of stay: July 2021Trip type: Traveled with friends
1 Helpful vote
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Christelle A wrote a review Sep 16
1 contribution1 helpful vote
Thank you Mayren Jimenez for helping with Restaurant reservations, you are so helpful , thank you . We had a wonderful time at Grand Memories in Varadero. Mayren Jimenez and all staff are very helpful. Thank you for making this Trip so wonderful
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Date of stay: August 2021
Value
Rooms
Service
1 Helpful vote
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Response from Director General, Owner at Grand Memories Varadero
Responded 6 days ago
Dear Christellea, On behalf of all our staff, we would like to thank you for sharing your experience at our resort with the TripAdvisor readers. Trust me when I say that your review made us really happy. It was a pleasure to have you at home and we are already missing you and looking forward to receiving you again. We work hard everyday to give our usual excellent service and your review is the proof we succeeded in reaching our goals. Moreover, we are proud to know all our staff did such a great job you offer you a very special service. We will forward your message to all the people you have mentioned. We are sure they are going to be very happy to hear about your words. Thank you very much for choosing us and we hope to see you again soon at your home in paradise for another amazing experience. Warm regards, General Manager
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TorontoEddie wrote a review Sep 12
Las Vegas, Nevada4 contributions20 helpful votes
My wife and I enjoyed a fabulous vacation at this resort. We saw only plus in everything: Beach, food, rooms and entertainment. The most important was the willingness of the staff to serve you the best they could. Special thanks to Mayren who was responsible for booking the a la carte restaurant. She went beyond and above to help us. People like her made our staying unforgettable.
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Date of stay: August 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Director General, Owner at Grand Memories Varadero
Responded 6 days ago
Dear Eddie, Trust me we I say your review made us really happy. We would like to give you a big thank you for proving part of your time on writing a review about your stay with us. We are very proud to know this was a good experience in Cuba. We are glad to hear you liked our entertainment. What it makes us happiest is to hear our staff was so friendly and welcoming with you, as customer service is a priority for us. Thank you for choosing us. We are already looking forward to receiving you again soon at our little paradise. Warm regards, General Manager
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Mari J wrote a review Sep 12
1 contribution1 helpful vote
We had a wonderful time at Grand memories hotel. Even with the covid restrictions, the staff all wore masks (all the time! Don’t know how they managed in the heat!). I had heard about the food not being good in Cuba, but the food selection was excellent, the weather was perfect and the hotel grounds were perfectly pristine. We couldn’t have asked for a better holiday!! I must note, the hotel wasn’t very full at all. The staff said it was due to covid and people not being able to travel, but it didn’t affect our holiday (maybe made it better as we had the pool to ourselves sometimes). I must say a big thank you to the entertainment team. They were fantastic. So full of energy, always had a big smile or saying hello or checking on us! I didn’t get everyone’s name , so sorry for the people I missed, but a huge thank you to Alberto, Patrick, Hanny, Ernesto, dayana, Danias and (our personal favourite) Odette. They were amazing. Playing with children, making us laugh all day - thank you!! And Odette - your energy is so positive and welcoming, you really lifted our spirits and made our holiday so memorable. I cannot recommend this hotel highly enough. If you want to recover from all the rubbish from covid last year, go here!!
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Date of stay: August 2021Trip type: Traveled with family
1 Helpful vote
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Response from Director General, Owner at Grand Memories Varadero
Responded 6 days ago
Dear Guest, First of all, we would like to thank you for providing part of your time on writing such a beautiful review about your experience with us. We are very proud to hear that it was a good experience in Cuba. We are also pleased to know our staff was so kind and nice to you. We will forward your message to all the people you have mentioned. We are sure they are going to be very happy to hear about your words. Thank you very much for choosing us for your holidays and we are already looking forward to welcoming you again very soon. Best regards, General Manager
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Andria3636 wrote a review Sep 9
Vancouver, Canada26 contributions19 helpful votes
Once again, after 18 month of not being able to come back to Cuba, I finally was able to come back to my home away from home and I couldn’t have been any happier. There was no question where I was planning on staying in Cuba, other than the best resort that Varadero has to offer, which is Grand Memories Varadero. My welcoming to this beautiful resort was so heartfelt and I was welcomed with open arms once again and smiles from some of the wonderful entertainment staff and presented with food and drinks. From the first moments of my arrival, this beautiful resort had amazing covid procedures in place from temperature checks, pcr tests, hand sanitizer stations, masks worn within the resort when in close proximities, etc, which made me feel extremely safe to be around the staff and other clients from different countries. The landscape surrounding this resort is extremely breath taking and very well taken care of by the hard working gardeners at the resort. There are many different paths that can be taken to be able to get around to many of the resort facilities. For those that are with physical limitations (those that have a disability), this resort has the exceptional services of trolleys (larger golf carts)that make those individuals that suffer with physical limitations easier to get around by a simple request to go to the beautiful beaches, pools, restaurants, lobby, theatre, etc. To occupy your day or night, definitely take advantage of the spectacular beaches and pools (warm water and powdered sand) that this beautiful resort has to offer. Not only do you get the chance to have delicious cocktails made by the wonderful bartenders inside the water or while you are taking in the beautiful scenery which surrounds you; you get to spend time with the amazing entertainment team, which consists of Ernesto, Alfredo, Tony, Odette, Alberto, Hanny, Diana, Regla (from the beach bar), and Abelto (DJ). These above individuals will definitely keep you entertained by teaching you dancing lessons; doing aqua aerobics in the pools or ocean; playing numerous games with you including musical quizzes, bingo, etc; have dance parties at night, have participation interactions with their clients, and the team is always around to joke and put smiles on your faces. As well as, some nights the amazing entertainment crew do put on a different variety of night time performances inside the theatre that include Grease, International as well as Cuban shows that are spectacular and will blow your mind with the talent of the professional dancers. Also, don’t forget about the amazing Cuban day that this resort usually has on Fridays. The Cuban day consists of great Cuban food, Cuban dancers, Cuban drinks (Havana Club individuals may come to prepare special cocktails), and the beautifully themed Cuban decorations that start off the day’s beautiful celebration. The food at the resort is delicious and great options are given for the clients to chose from whether you decide to eat with friends, family or yourself at the buffet, restaurants, or 24 hour snack bar. You won’t leave breakfast, lunch or dinner hungry and will be fully satisfied. The rooms at the resort are very well kept by the maintenance crew(s) as well as the housekeepers (maids) definitely do an outstanding job each and every day by refreshing your room and also adding a touch of love by leaving you some sort of towel arts, which sometimes consists of the use of flowers. The housekeeper (maids) are always friendly and greet you with a smile, a hello and ask you how you are, if you are ever in their presence, which is a great way to start you morning on a positive vibe. All the staff at the Grand Memories Varadero resort have big hearts and treat their clients with so much respect and like family even if it is your first time to this resort. Those that have been to this resort many times are definitely remembered by the staff, which brightens your day when you run into someone who knows you from your past travel to the resort as it definitely makes you feel special. I could go on and on about what makes this resort the best one in Varadero, Cuba as I have been to others and just the atmosphere, safety and the staff make this resort as amazing as it is. There is definitely no other place that I would consider staying at during my holidays in Cuba because I already found the best of the best and why change a really good thing when you already found it. I hope when you consider either your first time or next trip to Cuba, that you consider Grand Memories Varadero as your first option because you will have the time of your life and have a great first time in Cuba or another great experience in Cuba and meet some wonderful people who will become long term friend in the future.
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Date of stay: September 2021Trip type: Traveled solo
2 Helpful votes
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Response from Director General, Owner at Grand Memories Varadero
Responded 6 days ago
Dear Andria, On behalf of all Grand Memories Varadero staff, we would like to give you a huge thank you for providing part of your time to share such a detailed and breathtaking review with the TripAdvisor readers. Trust me when I say that your review made us really happy. It was a pleasure to have you again at home and we are already missing you and looking forward to receive you again. Thank you for remembering every person of our staff that made your stay unforgettable, we will ensure they receive your beautiful words. They will be very proud to know they did such a good job. We work hard everyday to give our usual excellent experience and your review is the proof we succeeded in reaching our goals. Thank you very much for choosing us and we hope to see you again soon at your home in paradise for another experience. Warm regards, General Manager
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FORMERLY KNOWN AS
Hotel Riu Varadero
LOCATION
CaribbeanCubaMatanzas ProvinceVaradero
NUMBER OF ROOMS
1110
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Frequently Asked Questions about Grand Memories Varadero
Which popular attractions are close to Grand Memories Varadero?
Nearby attractions include Varadero Beach (2.5 miles), Cueva de Ambrosio (1.4 miles), and Plaza Las Morlas (0.9 miles).
What are some of the property amenities at Grand Memories Varadero?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
What food & drink options are available at Grand Memories Varadero?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Memories Varadero?
Yes, free parking is available to guests.
What are some restaurants close to Grand Memories Varadero?
Conveniently located restaurants include Restaurant La Arcada, La Panchita, and Pizza Piazza Restaurant.
Are there opportunities to exercise at Grand Memories Varadero?
Yes, guests have access to a pool and a fitness center during their stay.
Are there any historical sites close to Grand Memories Varadero?
Many travelers enjoy visiting Cueva de Ambrosio (1.4 miles).
Is Grand Memories Varadero accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.