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Grand Memories Varadero

Km 18 1/2 Autopista Sur | Parque Natural Punta Hicacos, Varadero 42200, Cuba (Formerly Hotel Riu Varadero)
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1,258 Reviews from our TripAdvisor Community

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Showing 841: English reviews
Riverview
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

After reading all the bad reviews about Grand memories we were skeptical as we had never been to Cuba before! We stayed in building 20 which was close to the beach, rooms were clean and very accommodating! Food was good and coffee was amazing and we Loved the cafe in the lobby! The staff were always so willing to help!... More 

Helpful?
3 Thank H4074TZrobertb
Toronto, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Many people go with extremely high expectations of Cuba. This resort was tidy, the staff were friendly and the food was not the best but tolerable. The nightly shows were great and the onsite club was fun. Noise level around the pool area's can be a bit loud if your room is near by but everyone is on vacation. The... More 

Helpful?
2 Thank pattersonmj1
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I went to grand varadero on february 14 and I can give 4 star overall, good entertainment, good food and good beach, my only complaint is about the staff, especially the front desk service. As I said it was everything good for an all inclusive resort.

Helpful?
2 Thank Erica O
Brampton, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Check In: We were travelling as a group for 26 and the seniors wanted ground floor rooms. They were hard to get and some of the seniors still didn't get them. We came at 2:00 to check in as we were Diamond Club. Nope, personalized check-in is not available! We come back at 4:00 the non-Diamond-Club time and nope, we... More 

Helpful?
2 Thank Thehotelman1104
Nuneaton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed here from 23/6/16 to 7/7/16 a group of 14 people including children. I have been to Mexico and Aruba and you just can't compare Cuba to them as they are a different standard, but I also paid a lot more money to go to them places. I only paid £1,000 to stay in Cuba for 2 weeks. I... More 

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5 Thank ashly b
Ottawa, Canada
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We decided to stay at the Grand Memories because we were travelling for the first time to Cuba with our 11-year-old granddaughter who was apprehensive about swimming in the ocean and this hotel has two groups of pools: one pool with an animation team and another pool area (quieter) with water falls. The pools were amazing and we were certainly... More 

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Thank _voyageurs565
Grimsby, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was our first our first time in Cuba and was moved to this hotel from Memories beach resort....and was glad of it! When we arrived the lobby area well presented and the staff were friendly and helpful. The rooms were basic (not UK 5 *) but clean, tidy and well presented. Our rooms were near the quiet pool (block... More 

Helpful?
1 Thank keefxl
Toronto, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

My last positive review about Riu ( former name) many things changed. -some receptionists try to ignore people, make them wait for too long if they want to ask about something. - rooms were not cleaned until 2.30 pm couple of times. -mini-bar, which is 1 can of soft drink and 1 can of beer per one plus 1 of... More 

Helpful?
2 Thank Nadya P
Trinidad WI
Level Contributor
105 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed at this hotel last week and I must say it exceeded my expectations. Having read the reviews before my visit I was expecting it to be a major disappointment. The staff was very friendly and helpful. The room was clean and tidy, air conditioning was in good working order. The grounds were were well kept. The only minus was... More 

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Thank Blue64TrinidadWI
Ottawa, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This my fourth time to Varadero Cuba. I previously stayed at Aguas Azules, Blau Varadero, Arenas Doradas, and can only make comparisons to those resorts. First check in was very easy and straight forward. We were upgraded but not to the sanctuary, which was fine. We were in Building 21 which was perfect. It was half way between the lobby... More 

Helpful?
4 Thank Epochehns
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
Internet
  • Public Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Concierge
  • Babysitting
  • Room Service
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Enjoy Cuba's blissful year-round climate, stunning white sand beaches, and crystal clear waters with a stay at the luxurious Grand Memories Varadero. Elegant and spacious guestrooms are available in a variety of room categories in our child-friendly and Adults-Only sections. Lounge by the dazzling pools, get active with a variety of land and water sports, work out at the fitness centre, or pamper yourself at the luxurious spa. Children will have a great time at our Kids Club, which features a children's play area with supervised games and activities. Guests of the Adults-Only area will enjoy extra luxuries such as complimentary 24-hour room service, club house, cigar room, butler service and more. ... more   less 

Additional Information about Grand Memories Varadero

Address: Km 18 1/2 Autopista Sur | Parque Natural Punta Hicacos, Varadero 42200, Cuba (Formerly Hotel Riu Varadero)
Location: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $121 - $296 (Based on Average Rates for a Standard Room)
Number of rooms: 1110
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Varadero
#21 Top resorts Hotel in Varadero
#22 On the Beach Hotel in Varadero
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