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Starfish Las Palmas
98 reviews
#44 of 95 Hotels in Varadero
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Calle 60 Entre 1A y 3A Avenidas, Varadero 42200 Cuba
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19 and is temporarily closed until 12/19/2021.Read more
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Room & Suite (20)
Dining (10)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 12/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Starfish Las Palmas
Updated 12/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#44 of 95 hotels in Varadero
Location
Cleanliness
Service
Value
Located in the very heart of Varadero within walking distance of some of the best restaurants, boutiques, bars, and clubs in Varadero, Starfish Las Palmas hotel offers a unique blend of fresh, open-concept architecture with the vibrancy of the city and within close proximity to some of the best beaches in Varadero. Built-in 1991 and updated in 2015, the hotel is only 18km from Juan Gualberto Gomez Airport in Varadero, and two hours away from Havana.
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Property amenities
Free parking
Wifi
Paid wifi
Bar / lounge
Restaurant
Concierge
Non-smoking hotel
24-hour front desk
Breakfast buffet
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Room features
Air conditioning
Minibar
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, French, Spanish, German and 1 more
Location
Full view
Contact
Calle 60 Entre 1A y 3A Avenidas, Varadero 42200 Cuba
Getting there
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98Reviews17Q+A7Room tips
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Popular mentions
This was my first time in las Palmas which is part of the starfish Quatro Palma resort. It is located on the 60 th street which is about a 3 minute walk to the main hotel. I had 2 nd floor room (top floor) which was very clean and the ac was excellent.The service was great and a had 24 hour security for added safety. The location is excellent as there is the calle 62 club as well as the La cumparsita night club just at the end of the street if you enjoy night life.I have been to Varadero 14 times and stayed at different resorts every time. Las Palmas is the best location of all of Varadero. The beach is excellent as well as the nightly entertainment. The food is (6 out of 10) but no one ever goes hungry. It is Cuba. If this is your first trip to Varadero The double decker bus is a must $5 for an all day pass (hop on-hop off) and take the sight seeing tour around the town and see all the resorts as it stops at most of the major hotels. Stay on the bus as it will bring you back where you got on.It takes about an hour for the complete ride.Some of the nearby restaurants can be a bit pricey especially at the park, but it does give you an experience if you are not on a tight budget.There is also a place similar to McDONALDS where you can buy burgers/fries beer etc. for very cheap prices. The locals eat there mostly.It is around the middle of town 30-50 th street.Look and explore as things may change in the next few months with the CUC being discontinued. Enjoy and be safe.…
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Date of stay: February 2020
Rooms
Cleanliness
Service
Room Tip: Very clean and secure.
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1 Helpful vote
Helpful
Response from Director General, Dueño at Starfish Las Palmas
Responded Jan 7, 2021
Dear Sirrender 2020: We appreciate you taking the time to share your experience at Starfish Las Palmas. Certainly our location within Varadero is unbeatable, right in the center of the city; the best option for young people looking to get to know the city and enjoy both the beautiful beach and its nightlife. The CUC has already been discontinued, which makes it easier for our clients by not having to calculate their expenses in various currencies. Likewise, we have taken all the necessary sanitary measures to ensure our clients a happy and safe stay. Once again, thank you for sharing your experience at Starfish Las Palmas, we hope to have you back soon.
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After booking we were kind of worried about what to expect, mostly due to some negative reviews of other guests on TA - but guess what - our stay there was absolutely marvellous! We were so glad we had chosen this hotel - upon arrival we upgraded to all inclusive at their mother “Cuatro Palmas”, with the friendliest staff we could have imagined, service was excellent from beginning till the end... could not have asked for anything better... they tried their hardest to make your stay as enjoyable as humanly possibly... well, perhaps regular tipping is the driving motor here, but hey, what the heck, live and let live, win-win for all... we will be back for sure!
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Date of stay: January 2020Trip type: Traveled as a couple
Helpful
Response from rrssBDcuba, Director General at Starfish Las Palmas
Responded May 18, 2020
Dear Guest, Trust me when I say your review left us a wonderful feeling. It is wonderful to hear our guests had such a great time with us. Moreover, it is a pleasure to know all our staff was so attentive and they took care of you and satisfied all your needs during your days in Varadero. It was a pleasure for us to have you at our little paradise and pamper you. Your happiness is our main priority. Thank you very much for choosing us for your vacation in Cuba. We are looking forward to welcoming you again. Best regards, General Manager
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The bungalows are more private. Seperated from the associated hotel QUATRO PALMAS. Other than the lack of hot water, common in the older hotels, my complaints are with the associate hotel and Sunwing tours themselves. I will not stay here again because of those other linked businesses. Tripadvisor and Quatro Palmas do not want my complaints on the review of Las Palmas but they are part of the experience and cannot be avoided. Very unfortunate. Read my reviews of the others.
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Date of stay: January 2020Trip type: Traveled with friends
1 Helpful vote
Helpful
Response from rrssBDcuba, General Manager at Starfish Las Palmas
Responded Feb 22, 2020
Good Day, We are very sorry about the circumstances as written before. Unfortunately when booking Las Palmas you are not automatically entitled to use the main facilities of the hotel next door as it was in your case. With kind regards
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Our 2nd floor room was within a couple of minutes of the main hotel Cuatro Palmas. It was very comfortable, clean and quiet. All meals were served on time at Cuatro Palmas with a choice of buffet in the dining room, 2 a la carte restaurants, and a beach snack bar. Lots of choice of delicious food and drinks. The Main Desk staff, porters, security, and cleaning staff were all so charming, friendly, efficient and helpful as were the servers, bar tenders, and pool/beach attendants. The animators, dancers and musicians were out-standing as usual: so much fun, full of energy and smiles. It is obvious they all love working there and that good feeling is infectious. Lots of things to do: ride a sea kayak, join a dance class, dance to live music, join in a beach game, take a Spanish lesson, enjoy nightly entertainment…or just sit under a palm tree with a free mojito or walk for miles on the perfect white sandy beach. For me, this hotel has all anyone could want in a tropical vacation and it’s improving all the time.…
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Date of stay: December 2019
Location
Service
Sleep Quality
Room Tip: Not facing Beetles Club or Bar on Calle 62.
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Helpful
Response from rrssBDcuba, General Manager at Starfish Las Palmas
Responded Jan 19, 2020
Dear Jeannie, First of all, we would like to thank you for your super nice review and the time that you spent to write it. Thank you for choosing our little oasis with the option to use all the facilities of our neighboring hotel Starfish Cuatro Palmas. Our staff has received your comments and appreciates your effort, one more time thanks for providing part of your precious time to share your experience. We are looking forward to see you soon at your second home, Starfish Las Palmas. Best regards, General Manager
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In January 2020 I spent six days in this hotel and had to move five times from one unacceptable room to an other. I had the following problems with the room: 1, urine smell inside the room, 2, huge cockroaches in the room, 3, NO FIRE ALARM inside the room, 4, no working air conditioner and the temperature was around 30C, 5, the balcony door was stuck, 6, no phone in the room, 7, very dark room, 8, extremely loud music from the near park until 3 am, not possible to sleep. We asked the hotel for help but they were not helpful and sent us to check out the other room before we move - they said it’s the guest’s responsibility. We had to pack and carry the luggage. There is no lift but more buildings and we had to carry all our stuff with no help. Floors were covered in water and I fell once. I asked the staff to speak with the manager, the manager never came to talk to me, although I wanted to sort out many problems, didn't care about me. At first sight I liked the hotel, but after all this I will never go back there.…
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Date of stay: January 2020
Helpful
Response from rrssBDcuba, General Manager at Starfish Las Palmas
Responded Jan 11, 2020
Dear Eva. Thank you for taking the time to share your opinion with us. We are very sad that we have not met your expectations. We apologize for the drawbacks you had to face with the rooms. It is a tropical country where bugs exist- we do our best to keep them out of rooms and facilities. Our guests can help us when not taking food back to the rooms. You may always report it for us to know what measures to take -an option for us is also to fumigate the room. Before moving rooms we give you the possibility to check your new room in order to make sure that you feel good with the room you will receive. The hotel is helping you when there is the need to move the room - you need to tell the time you wish to move the room though. With kind regards General Manager
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PRICE RANGE
$73 - $119 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanCubaMatanzas ProvinceVaradero
NUMBER OF ROOMS
122
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Claim Your Listing Frequently Asked Questions about Starfish Las Palmas
Which popular attractions are close to Starfish Las Palmas?
Nearby attractions include Varadero Beach (1.0 miles), Mi Casa Beatles (4.3 miles), and Cueva de Ambrosio (1.9 miles).
What are some of the property amenities at Starfish Las Palmas?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at Starfish Las Palmas?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Starfish Las Palmas?
Conveniently located restaurants include La Gruta El Vino, Restaurant La Arcada, and Waco's Club.
Which languages are spoken by the staff at Starfish Las Palmas?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Starfish Las Palmas?
Many travelers enjoy visiting Cueva de Ambrosio (1.9 miles).
Is Starfish Las Palmas accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.