Starfish Las Palmas
Calle 60 Entre 1A y 3A Avenidas, Varadero 42200 Cuba
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Room & Suite (25)
Dining (11)
About
#37 of 98 hotels in Varadero
Location
4.0
Cleanliness
3.1
Service
3.3
Value
3.3
Located in the very heart of Varadero within walking distance of some of the best restaurants, boutiques, bars, and clubs in Varadero, Starfish Las Palmas hotel offers a unique blend of fresh, open-concept architecture with the vibrancy of the city and within close proximity to some of the best beaches in Varadero. Built-in 1991 and updated in 2015, the hotel is only 18km from Juan Gualberto Gomez Airport in Varadero, and two hours away from Havana.
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Property amenities
Free parking
Wifi
Paid wifi
Bar / lounge
Restaurant
Concierge
Non-smoking hotel
24-hour front desk
Breakfast buffet
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Room features
Air conditioning
Minibar
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Languages Spoken
English, French, Spanish, German and 1 more
Location
47Car recommended
Grade: 47 out of 100
44Restaurantswithin 5 miles
23Attractionswithin 5 miles
Contact
Calle 60 Entre 1A y 3A Avenidas, Varadero 42200 Cuba
Getting there
Rental CarsSee all Varadero rental cars
175Reviews18Q+A7Room tips
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James O wrote a review Jan 2023
Lovely hotel, great facilities and pool, the food is excellent and very friendly staff. The complex itself leads on to the beach which is a nice touch especially to catch the sunrise and sunset. Really enjoyed my experience.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Juan Pablo Fortún, Director General at Starfish Las Palmas
Responded 2 weeks ago
Dear guest Thank you for taking part of your time to share your experience at Starfish Las Palmas. We appreciate your comments that we will extend to all our staff. I hope you come back soon, it will be a pleasure to receive you. Sincerely, Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
scoot t wrote a review Dec 2022
we stayed here, our room was always clean, and a very beautiful view of josone park We were in the all-inclusive at Cuatro Palmas, but if you want to be close to the hotel you should buy a STdandard room in Cuatro Palmas, I don't recommend elderly people to be there, it's a bit far from the central resort My wife and I are very grateful for the service, the staff, Elimay Sosa, thank you for your attention and kindness.
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Juan Pablo Fortún, Director General at Starfish Las Palmas
Responded Dec 29, 2022
Dear guest Thank you for taking part of your time to share your experience at Starfish Las Palmas. We appreciate your comments that we will extend to all our staff. I hope you come back soon, it will be a pleasure to receive you. Sincerely, Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
the hotel is very clean and all personal are nice ! And you are the possibility to take the ultra luxury hotel with spa just next to the big hotel... I love spectacles in the evening because the dancers are professionals and exepcionals and I was a dancer 30 years ago ..! And a big than you for the director/manager who is very very nice and speak very well french ! ;) Kristine-seguier@gmail.com. Photographer pro. kristine.seguier. (instagram)
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Juan Pablo Fortún, Director General at Starfish Las Palmas
Responded Dec 29, 2022
Dear guest Thank you for taking part of your time to share your experience at Starfish Las Palmas. We appreciate your comments that we will extend to all our staff. I hope you come back soon, it will be a pleasure to receive you. Sincerely, Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I booked this hotel for our first day in Cuba and our last day after touring Cuba. So the positive was a good choice for breakfast, that is the ONLY positive. So I was expecting to be part if the hotel amd complex however was treated as a third class guest as we were not all inclusive. Firstly they will not accept ANY Cuban Pesos anywhere and want Euros, dollars or credit cards. We ended up being sent to Las Palmas apartments down a side street away from the hotel, more like $20 motel room. The shower dribbled on full flow, the mattress was dirty, the safe did not have a door, main door nor patio door could be securely locked. The TV has barely any signal and could not be watched. When we arrived on our final day they would not check us in until 4pm after a 4 hr journey. We finally got our key from reception and had to wait for the Concierge who was Awol and we were kept waiting 20 mins, then the receptionist managed to walk 10 metres and open the door to retrive our luggage. So facilities very poor for us, unhelpful staff and grotty rooms, stay away!!…
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Juan Pablo Fortún, Director General at Starfish Las Palmas
Responded Nov 19, 2022
Dear guest, We are sorry that your impressions about our hotel are that way. We work every day based on the satisfaction of our customers, you can be sure that we will take into account everything you mention to improve. I hope that on some occasion you will give us the opportunity to change your opinion about our hotel and give you the attention you deserve. Sincerely, Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
eddugidio wrote a review Oct 2022
Beautiful location and helpful staff, lots of activities during the day for all the age, and for the night as well. Every one is there to help you. Also lots of choices for the extra activities outside the beach
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Juan Pablo Fortún, Director General at Starfish Las Palmas
Responded Oct 19, 2022
Dear guest: Thank you for taking the time to share your experience at Starfish Las Palmas. We appreciate your comments that we will extend to all our staff. I hope you come back soon, it will be a pleasure to welcome you. Sincerely, Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hello loved it great service food was very good .what's nice walk out the front door right in the city. I traveled at least 14 years met such a nice woman from Ontario but all I have is her first name. Hopefully sum how can see her again? Thanks for my vacation even though I was not feeling well ..everyone made my stay a vacation I won't forget grazis thks
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Juan Pablo Fortún, Director General at Starfish Las Palmas
Responded Aug 10, 2022
Dear Guest: First of all, thank you for taking the time to share your experience at Starfish Las Palmas. We appreciate your comments that we will extend to all our staff. I hope you come back soon, it will be a pleasure to welcome you. Sincerely, Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was my first time in las Palmas which is part of the starfish Quatro Palma resort. It is located on the 60 th street which is about a 3 minute walk to the main hotel. I had 2 nd floor room (top floor) which was very clean and the ac was excellent.The service was great and a had 24 hour security for added safety. The location is excellent as there is the calle 62 club as well as the La cumparsita night club just at the end of the street if you enjoy night life.I have been to Varadero 14 times and stayed at different resorts every time. Las Palmas is the best location of all of Varadero. The beach is excellent as well as the nightly entertainment. The food is (6 out of 10) but no one ever goes hungry. It is Cuba. If this is your first trip to Varadero The double decker bus is a must $5 for an all day pass (hop on-hop off) and take the sight seeing tour around the town and see all the resorts as it stops at most of the major hotels. Stay on the bus as it will bring you back where you got on.It takes about an hour for the complete ride.Some of the nearby restaurants can be a bit pricey especially at the park, but it does give you an experience if you are not on a tight budget.There is also a place similar to McDONALDS where you can buy burgers/fries beer etc. for very cheap prices. The locals eat there mostly.It is around the middle of town 30-50 th street.Look and explore as things may change in the next few months with the CUC being discontinued. Enjoy and be safe.…
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Date of stay: February 2020
Rooms
Cleanliness
Service
Room Tip: Very clean and secure.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Director General, Dueño at Starfish Las Palmas
Responded Jan 7, 2021
Dear Sirrender 2020: We appreciate you taking the time to share your experience at Starfish Las Palmas. Certainly our location within Varadero is unbeatable, right in the center of the city; the best option for young people looking to get to know the city and enjoy both the beautiful beach and its nightlife. The CUC has already been discontinued, which makes it easier for our clients by not having to calculate their expenses in various currencies. Likewise, we have taken all the necessary sanitary measures to ensure our clients a happy and safe stay. Once again, thank you for sharing your experience at Starfish Las Palmas, we hope to have you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After booking we were kind of worried about what to expect, mostly due to some negative reviews of other guests on TA - but guess what - our stay there was absolutely marvellous! We were so glad we had chosen this hotel - upon arrival we upgraded to all inclusive at their mother “Cuatro Palmas”, with the friendliest staff we could have imagined, service was excellent from beginning till the end... could not have asked for anything better... they tried their hardest to make your stay as enjoyable as humanly possibly... well, perhaps regular tipping is the driving motor here, but hey, what the heck, live and let live, win-win for all... we will be back for sure!
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from rrssBDcuba, Director General at Starfish Las Palmas
Responded May 18, 2020
Dear Guest, Trust me when I say your review left us a wonderful feeling. It is wonderful to hear our guests had such a great time with us. Moreover, it is a pleasure to know all our staff was so attentive and they took care of you and satisfied all your needs during your days in Varadero. It was a pleasure for us to have you at our little paradise and pamper you. Your happiness is our main priority. Thank you very much for choosing us for your vacation in Cuba. We are looking forward to welcoming you again. Best regards, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The bungalows are more private. Seperated from the associated hotel QUATRO PALMAS. Other than the lack of hot water, common in the older hotels, my complaints are with the associate hotel and Sunwing tours themselves. I will not stay here again because of those other linked businesses. Tripadvisor and Quatro Palmas do not want my complaints on the review of Las Palmas but they are part of the experience and cannot be avoided. Very unfortunate. Read my reviews of the others.
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Date of stay: January 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from rrssBDcuba, General Manager at Starfish Las Palmas
Responded Feb 22, 2020
Good Day, We are very sorry about the circumstances as written before. Unfortunately when booking Las Palmas you are not automatically entitled to use the main facilities of the hotel next door as it was in your case. With kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our 2nd floor room was within a couple of minutes of the main hotel Cuatro Palmas. It was very comfortable, clean and quiet. All meals were served on time at Cuatro Palmas with a choice of buffet in the dining room, 2 a la carte restaurants, and a beach snack bar. Lots of choice of delicious food and drinks. The Main Desk staff, porters, security, and cleaning staff were all so charming, friendly, efficient and helpful as were the servers, bar tenders, and pool/beach attendants. The animators, dancers and musicians were out-standing as usual: so much fun, full of energy and smiles. It is obvious they all love working there and that good feeling is infectious. Lots of things to do: ride a sea kayak, join a dance class, dance to live music, join in a beach game, take a Spanish lesson, enjoy nightly entertainment…or just sit under a palm tree with a free mojito or walk for miles on the perfect white sandy beach. For me, this hotel has all anyone could want in a tropical vacation and it’s improving all the time.…
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Date of stay: December 2019
Location
Service
Sleep Quality
Room Tip: Not facing Beetles Club or Bar on Calle 62.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from rrssBDcuba, General Manager at Starfish Las Palmas
Responded Jan 19, 2020
Dear Jeannie, First of all, we would like to thank you for your super nice review and the time that you spent to write it. Thank you for choosing our little oasis with the option to use all the facilities of our neighboring hotel Starfish Cuatro Palmas. Our staff has received your comments and appreciates your effort, one more time thanks for providing part of your precious time to share your experience. We are looking forward to see you soon at your second home, Starfish Las Palmas. Best regards, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LOCATION
CaribbeanCubaMatanzas ProvinceVaradero
NUMBER OF ROOMS
122
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Claim Your ListingSTARFISH LAS PALMAS - Updated 2023 Hotel Reviews (Varadero, Cuba)
Frequently Asked Questions about Starfish Las Palmas
Which popular attractions are close to Starfish Las Palmas?
Nearby attractions include Varadero Beach (1.0 miles), Mi Casa Beatles (4.3 miles), and Cueva de Ambrosio (1.9 miles).
What are some of the property amenities at Starfish Las Palmas?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at Starfish Las Palmas?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Starfish Las Palmas?
Conveniently located restaurants include La Gruta El Vino, Waco's Club, and Varadero 60.
Which languages are spoken by the staff at Starfish Las Palmas?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Starfish Las Palmas?
Many travelers enjoy visiting Cueva de Ambrosio (1.9 miles).
Is Starfish Las Palmas accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.