Starfish Las Palmas
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About

#2 of 81 hotels in Varadero
Location
4.8
Rooms
4.7
Value
4.7
Cleanliness
4.8
Service
4.6
Sleep Quality
4.9
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Located in the very heart of Varadero within walking distance of some of the best restaurants, boutiques, bars, and clubs in Varadero, Starfish Las Palmas hotel offers a unique blend of fresh, open-concept architecture with the vibrancy of the city and within close proximity to some of the best beaches in Varadero. Built-in 1991 and updated in 2015, the hotel is only 18km from Juan Gualberto Gomez Airport in Varadero, and two hours away from Havana.
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Property amenities
Free parking
Wifi
Paid wifi
Free breakfast
Bar / lounge
Restaurant
Concierge
24-hour front desk
Breakfast buffet
Room features
Air conditioning
Safe
Minibar
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, French, Spanish, German and 1 more

Location

Avenida 1ra Entre 60 y 64, Varadero 42200 Cuba
4.6
4.6 of 5 bubbles555 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Starfish Las Palmas has garnered appreciation for its prime location that allows easy access to attractions and vibrant nightlife; however, noise levels have been a concern for some guests. The hotel's service is widely lauded, with staff members receiving praise for their friendly and attentive nature, although there are occasional remarks on room cleanliness. Budget-conscious travelers are drawn to the hotel for its value, which balances cost with location and service. Rooms are generally considered clean, yet there are occasional comments about them being basic. The hotel's beach and central location are popular, despite some views of the amenities being modest. The atmosphere is noted for its lively music and traditional charm, contributing to a vibrant experience, although it may contribute to the noise. Overall, cleanliness is a strong point, with the hotel's upkeep frequently commended.
Location
Central
Atmosphere
Lively
Rooms
Comfortable
Value
Economical
Cleanliness
Meticulous
Service
Attentive
Amenities
Satisfactory

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Detailed Reviews
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Trip63080600931 wrote a review Oct 2024
5.0 of 5 bubbles
Excellent choice and very economical. The starfish las palmas is a hotel of rooms in bungalos but have many attractions such as the quality price, and the central location of the rooms. Well, here you are near Top-rated bars, discos, restaurants, shops, etc. That’s not to say there aren’t elsewhere in vVaradero, but this is where there is more movement of people. The rooms are acceptable as well as the food the drink and the beach.... Well, it's Vardero and everyone knows the beach is one of the best in the world. This hotel can be recommended.
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Automatically translated
Date of stay: October 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gabriel K wrote a review Feb 2025
Thunder Bay
5.0 of 5 bubbles
This is my experience at Quattro pump. It’s my favourite hotel in the Cuba. This is my fourth time in Cuba and the fourth time in Quatro Palmas. I love this hotel. The beach is so close to the hotel the fullest nice and clean the stuff in every level is very helpful. They’re very courteous. The food is great. Coffee is wonderful and what I love about this hotel is very century located across the street. You find all kind of bar snack bars restaurants shop in boutiques grocery store and you don’t have to go too far to find anything you want to purchase before you go home or what are you staying here? This details bar is open 24 hours so you could get a drink anytime you want or coffee anytime you want and I’m not exaggerating. I know some of my father Canadian. They complain about food but personally maybe I’m not too picky but I don’t find any problem with food is buffet is so much food and there you always find enough to eat so for me it’s no problem and I would really recommend this hotel to my friends or anybody interested in a review thank you for listening to me
Thank you the follow one staff that make my stay very enjoyable: Caridad, Dianelis, Emily, Julio Nelson Yaicilin, Maria Elena, Yanet, Noida Yaismel, Orlando and Rosy
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Date of stay: February 2025
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Director General, General Manager at Starfish Las Palmas
Responded 4 weeks ago
Dear guest: Thank you for taking part of your time to share your experience at Starfish Las Palmas. We are very satisfied because you chose us to spend and enjoy your vacation. We will extend your comments to all our staff . Thank you so much for your positive review. We hope to see you very soon. Sincerely, General Manager.
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
Yanet L wrote a review Nov 2024
5.0 of 5 bubbles
We really like the hotel. We paid for the cheapest plan with the aim of prolonging our stay and really enjoyed experiencing it like this. We have two waitresses who are very good. I highly recommend Yanet and Marilin. The rooms are a melting pot.
The beach area we love, all white and blue as the sky.
In the restaurant the food is tasty, you always find something to eat.
We love animation. We're enjoying the cute.
We love the hotel and the truth will come back
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Automatically translated
Date of stay: November 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quest65004465501 wrote a review Jan 2024
3.0 of 5 bubbles
This review is from the second trip.
The buffet is decently right though, several dishes are still oversalted, at breakfast the juice is deluded. Wine would be served at dinner and supper. The buffet, portion by portion is getting renovated and the renovated part looks nice. The buffet terrace is a cozy place but, the constant presence of some 7…8 cats leaves its marks, the cats run over the tables and cutleries, plus the constant stink of cat urine.
Restaurante à la carte, the food is good and well presented but, wine wise, it's the case to apply the expression “...esta manipulado…” every bottle is getting open somewhere in the back and never on the client’s sight… I’ve got into an argument on this topic.
Rooms. Las Palmas wing complex. After renovation touch up there still are paint and cement leaks and smears at any edge and corner. There's a constant and strong smell of mildew due to high humidity and poor ventilation in the rooms, molds big spots in the selling. When I arrived, I had to switch two rooms because of broken balcony door latches and non functional safety box. I was told that nothing will happen because there is security, one at the front of the building which is on tiktok shift long. Why nobody checks the room functionality prior to providing it to the tenant, left me without answer. The complex is surrounded by 3 major night dance establishments, the music bangs mercilessly until past three in the morning seven days a week.
There is unlimited access to wifi for the length of the stay, the connection coverage is all over the resort including the beach.
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Date of stay: January 2024
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Director General, General Manager at Starfish Las Palmas
Responded Jan 31, 2024
Dear guest: We thank you for taking part of your time to share your impressions of your stay at our Hotel. We deeply regret not having met your expectations. We work every day in pursuit of the satisfaction of our customers. We apologize for the situation and hope that you give us the opportunity to improve your impressions about our hotel. Sincerely, General Manager
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Dedward67 wrote a review Jul 2023
Spalding, United Kingdom
1.0 of 5 bubbles
Third time my 1 star review has been taken down, so reposting yet again...

Terrible hotel, no idea why the ratings on here are so high. Booked via TUI and when we arrived in Mid June, we were placed in their "annexe" over the road which is in affect another hotel called the "Starfish Las Palmas" over the road, which they claim is the same hotel but is bookable as a separate hotel on booking sites. This hotel at best is an outdated dirty travel lodge, overlooking a road with night life that will keep you awake till the early hours every night. Rooms are outdated, dirty, poorly maintained and not fit for habitation... The main hotel is average (can't comment on rooms as didn't see them), the food was bland and little variety and covered in flies in the buffet restaurant, and staff unfriendly. My wife got a stomach upset after one day, that we believe may have been down to some seafood but obviously this cannot be proved, but needless to say we avoided the seafood in future. Pool is OK and beach is nice. The only small advantage is location, in that there are shops (not well stocked) and bars nearby to walk to including the Beetles bar. The best thing that happened to us was managing to move to a different hotel after 2 nights to end our stay from hell.
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Date of stay: June 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Director General, Director General at Starfish Las Palmas
Responded Jul 21, 2023
Dear guest: We thank you for taking part of your time to share your impressions of your stay at the hotel. We deeply regret not having met your expectations. We work every day in pursuit of the satisfaction of our customers. Regarding the issue with flies, it is true that we had some troubles with that (season time), but we focused on it and applied the necessary measures. And right now we are appreciating satisfactory results. We apologize for the situation and and hope that you will return and give us the opportunity to improve your impressions of our hotel. Sincerely, General Manager
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Nelia H wrote a review Dec 2023
Toronto, Canada
1.0 of 5 bubbles
Mediocre rooms located in between local bars and night club blasting music till 3AM.
Beware of the fine lines when you book this resort advertising as Starfish Cuatro Palmas, we booked knowing that this is Starfish Cuatro Palmas and when we get there they put us in Las Palmas which is worst than a regular motel in North America. Buffet Restaurant employee are very friendly. Varadero Beach is beautiful as always, this is our third time in Varadero. Lobby employees are unaccommodating. Guest washrooms are always dirty. The first time I was so disappointed out of 17 years of visiting different part of Cuba, more disappointed because I have friends who went with me and it's their first time in Cuba.
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Date of stay: December 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Director General, General Manager at Starfish Las Palmas
Responded Dec 26, 2023
Dear guest: We thank you for taking part of your time to share your impressions of your stay at our Hotel. We deeply regret not having met your expectations. We work every day in pursuit of the satisfaction of our customers. We apologize for the situation and hope that you give us the opportunity to improve your impressions about our hotel. Sincerely, General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yaumara S wrote a review Sep 2023
5.0 of 5 bubbles
With the situation we have in this country I find this is the best hotel you can come visit,rooms are big and clean everything works fine, the staff is magnificent very friendly and no metter what you need they are always willing to help . My favorite this is that is very centric in the heart of varadero easy to walk to any bar disco restaurant and a beautiful boulevard. The beach and the pool are very safe you can leave your stuff and be sure it will never get lost. The entertainment is awesome. In two words 👏 " amazingly and fantastic and. I will defenetly comeback next time I'm in Cuba. Oh and the most important thing i had the best experience by the beach bar, if you come come looking for Pancho. Hey I had the plesure to meet the sub director Angel very helpful great conversational and very informative. Fue muy agradable conversal con el. Mi opinion 5 estrellas !.
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Director General, General Manager at Starfish Las Palmas
Responded Sep 14, 2023
Dear Yaumara: Thank you for taking part of your time to share your experience at Starfish Las Palmas. We are very satisfied because you chose us and felt very well. Every day we work to achive that our costumers experience good moments with us. We appreciate that you liked the location of our resort, the willingness of our staff , the safety of our resort and our services.We will extend your comments to all our staff, mainly those who made your stay more comfortable like Pancho and Angel. We hope to see you very soon. Sincerely, General Manager.
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Wild Child wrote a review Dec 2020
4.0 of 5 bubbles
This was my first time in las Palmas which is part of the starfish Quatro Palma resort. It is located on the 60 th street which is about a 3 minute walk to the main hotel. I had 2 nd floor room (top floor) which was very clean and the ac was excellent.The service was great and a had 24 hour security for added safety. The location is excellent as there is the calle 62 club as well as the La cumparsita night club just at the end of the street if you enjoy night life.I have been to Varadero 14 times and stayed at different resorts every time. Las Palmas is the best location of all of Varadero. The beach is excellent as well as the nightly entertainment. The food is (6 out of 10) but no one ever goes hungry. It is Cuba. If this is your first trip to Varadero The double decker bus is a must $5 for an all day pass (hop on-hop off) and take the sight seeing tour around the town and see all the resorts as it stops at most of the major hotels. Stay on the bus as it will bring you back where you got on.It takes about an hour for the complete ride.Some of the nearby restaurants can be a bit pricey especially at the park, but it does give you an experience if you are not on a tight budget.There is also a place similar to McDONALDS where you can buy burgers/fries beer etc. for very cheap prices. The locals eat there mostly.It is around the middle of town 30-50 th street.Look and explore as things may change in the next few months with the CUC being discontinued.
Enjoy and be safe.
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Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Very clean and secure.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Director General, Dueño at Starfish Las Palmas
Responded Jan 7, 2021
Dear Sirrender 2020: We appreciate you taking the time to share your experience at Starfish Las Palmas. Certainly our location within Varadero is unbeatable, right in the center of the city; the best option for young people looking to get to know the city and enjoy both the beautiful beach and its nightlife. The CUC has already been discontinued, which makes it easier for our clients by not having to calculate their expenses in various currencies. Likewise, we have taken all the necessary sanitary measures to ensure our clients a happy and safe stay. Once again, thank you for sharing your experience at Starfish Las Palmas, we hope to have you back soon.
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BunsBBBs wrote a review Mar 2023
Toronto, Canada
1.0 of 5 bubbles
This was my third time in Cuba, therefore I am familiar with the usual issues that Cubans struggle with, however this resort was significantly worse than my previous experiences.

ROOM: This was by far the worst part of our trip. We changed our room three times. They had given us a room in 4th block and at no point during the booking, we were informed that our room is located outside the resort and involved a nearly 15 minute walk to get to. The room was run down but it was okay, until the AC broke down. Then they offered us another room in 4th block but this time in addition to AC not working, the safe was broken and the door wouldn't properly open or close (one needed to kick it for it to close). At this point I had a nervous breakdown and Hanny in front desk offered us a room in 2nd block which was significantly better, however after staying for couple nights, we realized our door doesn't actually lock properly and anyone can enter the room! The room service was a total disaster. The housekeepers do not get enough towels/water bottles in morning, therefore they were often not supplied during the room service so you had to track them down later in the day and ask for towels or water.

FOOD: Food was actually decent by Cuban standards. I do not have any complaints about this.

BEACH: the beach and the water was beautiful as it usually is anywhere in Varadero, however there aren't enough beach chairs and among those available many are broken. Therefore a lot of people wake up early and claim the chairs with their towels for later in the day.

A general issue anywhere around the resort was the large number of smokers. Whether in the beach, pool area or even in the lobby, there were always a lot of second hand smoke that made it impossible for us to relax and enjoy. All the other issues that I mentioned with our room, made this trip very stressful for us! I will never go back to this resort. The only star in this review is for staff, who despite all of the resort's shortcomings, are trying their best to provide a good experience for the guests.
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Date of stay: March 2023
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Juan Pablo Fortún, Director General at Starfish Las Palmas
Responded Mar 28, 2023
Dear guest. I thank you for taking part of your time to share her impressions of her stay at the hotel. We deeply regret not having met your expectations. The situations you mention are not common in our hotel, we will send each of the points to the areas involved to ensure that it does not happen again. We work every day in pursuit of the satisfaction of our customers. I am sorry for the situation and I hope that you return and give us the opportunity to improve your impressions of our hotel. Sincerely, Managing Director
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Marlen M wrote a review Mar 3
5.0 of 5 bubbles
Family holidays in Varadero: the best beach in Cuba

For us it is a very appreciated gift to come to Varadero. Every year we make our savings to enjoy this family trip. We choose Varadero because it is one of the safest places in terms of tourism. This time we came to the Starfish Cuatro Palmas Hotel. It's super being here really. We really liked it. The hotel is small and adults only: this is the best it has. The location is central right next to the boulevard. The food is delicious and the buffet has a lot of variety, there is even seafood. We’ve had beer 🍺🍻 even by the elbows jjjj, and we really like recreational activities. We always have something to do here. We really like it. I'm sure we'll be back. We're looking fresh. But I think we need a holiday vacation 🏞️
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Automatically translated
Date of stay: March 2025
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Agata S
London, United Kingdom161 contributions87 helpful votes
I'm not sure as I didn't have all-Inclusive plan. However it's not far away so if they allow you to take it out from the main building you can definitely walk that distance with a glass in your hand.
Francine M asked a question Dec 2018
Gatineau, Canada13 contributions5 helpful votes
What difference between the main hotel and the hotel across the street?
Answer from DeirdreDrew
London55 contributions63 helpful votes
The ones across the road are dark dirty and noisy.
Diane G wrote a tip Apr 2024
Trois-Rivieres, Canada15 contributions4 helpful votes
5.0 of 5 bubbles
"Dont miss it "
Read full review
Flyer09148382630 wrote a tip Apr 2024
2 contributions1 helpful vote
5.0 of 5 bubbles
"Come soon"
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Brian I wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Go to the snack bar near the beach the food is amazing there never had such a good breakfast."
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Zaily S wrote a tip Dec 2023
1 contribution
5.0 of 5 bubbles
"Just ask and they give it all the information"
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TanyaRuth wrote a tip Aug 2023
Roblin, Canada4 contributions5 helpful votes
5.0 of 5 bubbles
"Bring Canadian cash, no coins, peso’s. Credit card purchases are limited. Remember to also tip preformers and musicians more if you can!"
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LOCATION
CaribbeanCubaMatanzas ProvinceVaradero
NUMBER OF ROOMS
122
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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STARFISH LAS PALMAS - Updated 2025

Frequently Asked Questions about Starfish Las Palmas
Which popular attractions are close to Starfish Las Palmas?
Nearby attractions include Mi Casa Beatles (0.1 miles), Josone Park (0.2 miles), and Snack Bar Calle 62 (0.06 miles).
What are some of the property amenities at Starfish Las Palmas?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
What food & drink options are available at Starfish Las Palmas?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Starfish Las Palmas?
Yes, free parking is available to guests.
What are some restaurants close to Starfish Las Palmas?
Conveniently located restaurants include La Gruta El Vino, Waco's Club, and Varadero 60.
Which languages are spoken by the staff at Starfish Las Palmas?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Starfish Las Palmas?
Many travelers enjoy visiting Cueva de Ambrosio (6.1 miles).
Is Starfish Las Palmas accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.
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