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2/5/2018 2/6/2018
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    Hotel Versalles

    Alturas de Versalles km 1/2 | Reparto Versalles, Santiago de Cuba 90700, Cuba
    Travel Alert: U.S. Travel Licensing Restrictions Apply for Travel to Cuba. For details, click here
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    2/5/2018 2/6/2018
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    Traveler (197)
    Room & Suite (47)
    Dining (31)
    • Excellent14%
    • Very good30%
    • Average36%
    • Poor13%
    • Terrible7%
    Travelers talk about
    “nice balcony” (2 reviews)
    “three star” (2 reviews)
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Smoking rooms available
    Room Service
    Family Rooms
    Banquet Room
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    Feb 5Feb 6
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (143)
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    1 - 5 of 53 reviews

    Reviewed December 9, 2017

    Well, I have to say that the staff at this Hotel are very good and can speak some english which is fantastic when you have a problem!! I made the mistake of walking out on to my Cabana balcony without my room card in my...More

    1  Thank corman_11
    Response from Susana5588, Director General at Hotel VersallesResponded 2 weeks ago

    Dear client: To read such a good opinion about our hotel written by you is a graet joy for us. The way you write about the staff is nothing but truly rewarding.Every service area and worker you have mentioned will be congratulated for their efficiency...More

    Reviewed June 26, 2017

    Versalles, Santiago de Cuba.. Hum very very interested..why...because you are in Oriente south east of Cuba all of the view going to have mountain, beaches and Rivers... Oriente in general people are more friendly , they just want you be happy, they love help in...More

    Thank TurismTravel
    Response from Susana5588, Director General at Hotel VersallesResponded July 15, 2017

    Dear guest: It is a pleasure to receive a review of our hotel.It seems liked you really liked the eastern part of the country since you have just named what make us stand out: landscape and people´s charisma. It is satisfactory to know you really...More

    Reviewed March 16, 2017

    Was back in Santiago and a day stay at Versalles. The property is kept in good condition, pool is nice as always, remember this area had been badly effected by Sandy and some of the nature took a hit and now very dry and parched....More

    2  Thank pablo685
    Response from Susana5588, Director General at Hotel VersallesResponded April 15, 2017

    Dear guests: Thank you very much for writing such a beautiful review of our hotel.It is wonderful how you praise our staff. Have no doubts we will transmit them your kind words.It wil be a plaesure to have you here once more.

    Reviewed March 9, 2017 via mobile

    We, a small group of 5 people plus tour guide and driver, stayed here for two nights. The check-in for this apparently huge group (irony on) took more than an hour... Unfortunately, one of the nights we spent there was 14. of february (Valentines Day),...More

    1  Thank Kathrin S
    Response from Susana5588, Director General at Hotel VersallesResponded April 15, 2017

    Dear guest: The hotel management staff truly apologizes for the experience you had here.However, we did not rent the pool twice. Cuban people ( does not necesarily have to be rich or spoiled) do have the possibility to enjoy of the hotel facilities in most...More

    Reviewed February 13, 2017

    Although this hotel is a little further out of town than we would have preferred, it had a lot going for it. The staff went out of their way to please,and the included breakfast was good. We were with a tour, and the first night...More

    2  Thank Phaedra499
    Response from Susana5588, Director General at Hotel VersallesResponded March 16, 2017

    Dear guest. We are so glad you have decided to write a review about the hotel. Regarding the problem you faced related to the view and smell in your room i can tell you we are involved in a huge awareness campaign in the community...More

    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Banquet Room
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Price range
    • $75 - $125 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 61
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Cancelon, TripOnline SA and Evoline ltd so you can book your Hotel Versalles reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Santiago de Cuba Province >
    • Santiago de Cuba
    • Also Known As
    • Hotel Versalles Santiago De Cuba
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    Traveler (197)
    Room & Suite (47)
    Dining (31)
    Pool & Beach (30)
    Hotel & Grounds (88)
    Family and Play Areas (13)
    Bathroom (8)
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    Ask a question
    Questions & Answers
    April 9, 2017|
    Response from Susana5588 | Property representative |
    Hello sir. We do not rent scooter at the hotel but you can do it through a rent office in the city.
    Google Translation
    November 16, 2016|
    Response from Colette Z | Reviewed this property |
    Hi Thank you for your message, but you have sent it to the wrong person we never met. I hope that your message finds the right person. Kind regards C
    July 26, 2015|
    AnswerShow all 4 answers
    Response from Susana5588 | Property representative |
    Dear Guest: The Bungalows is separated from the Cabins and of the local as Pool and Disco, their stay will be quiet and comfortable in our hotel. Greetings Sales Manager and Customers Services
    Google Translation
    Room Tips
    "Request a cabana near the pool area!!"
    Read review
    "Get one of those second floor rooms facing north if possible for a great view of the city."
    Read review
    "Romms with balconies are a bonus for a quiet drink before bed."
    Read review
    "Need a central A/C for the noise and rebuild the bathroom for best comfort."
    Read review
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