We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
alert icon Travel Alert: U.S. Travel Licensing Restrictions Apply for Travel to Cuba. For details, click here

Gran Hotel Encanto

Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
alert icon Travel Alert: Licensing Restrictions Apply More details
Management photos
Gran Hotel Encanto
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

10 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 6: English reviews
London, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 2, 2016

Very comfortable, basic, clean and convenient location. The bed was comfortable, bathroom clean and overall the accommodation surpassed our expectations. When most everything else was booked up, there were a couple of rooms for our friends and us. There was a great view from the common-area sitting room.

Helpful?
1 Thank cubaexplorer
Gainesville, Florida, United States
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed February 3, 2016

Historic building, roof top view is amazing, have a drink and enjoy the view. Fills up fast, so make reservations ahead of time. The location near the plaza is a big plus, you can walk to restaurants and the Casa de Trova for some of the best traditional music in Cuba.

Helpful?
1 Thank Joni E
Madrid, Spain
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 25, 2013

Ok, sure, you have stayed in a better place. They probably had warm water (in that other place where you stayed). Maybe, in that other place, they had room service. But, if you came to Cuba for the room service and the hot water then please do yourself a favor and get on a boat fast. If you came to... More 

Helpful?
13 Thank Alex D
Guilford, Vermont
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed November 13, 2012

The Gran Hotel Escuela is right on the pedestrian Calle Saco, which is Santiago's ground zero for the new, independent economy, with plenty of opportunities to purchase street food, in CUPs (Cuban National Pesos) instead of CUC's (Cuban Convertable Pesos). This hotel functions as a school for Cuba's hospitality industry. The staff on the carpeta is young, engergetic and enthusiastic.... More 

Helpful?
12 Thank eastmagicmountainman
Havana
Level Contributor
174 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed July 29, 2012

this hotel is 300 meters to the center of santiago, is true that the rooms are verry old fashion like the years 20 but the price is good for the quality. as the hotel are in a populate corner the sleep quality is not the better. you will hear a lot of noises of cars.

Helpful?
3 Thank Rodney R
Helsinki, Finland
Level Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed February 20, 2010

We stayed here one night during our trip to Cuba in '08, and since there wasn't any reviews of this hotel, we decided to share our experience. First of all, there's nothing 'gran' about this hotel, except for the facade. Rooms are quite cheap, but you really get, what you pay for - not much. Oh, well, at least you... More 

Helpful?
5 Thank HraPormestari

Travelers are raving about these Santiago de Cuba hotels

Questions? Get answers from hotel staff and past guests. Ask a question

15 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (6)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (1)
Viewed
View from Room (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (9)
Viewed
Room/Suite (3)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (3)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Santiago de Cuba
848.8 mi away
The Westin Dawn Beach Resort & Spa, St. Maarten
876.7 mi away
Ottley's Plantation Inn
Ottley's Plantation Inn
#1 of 6 in Basseterre
5.0 of 5 stars 479 reviews
0.0 mi away
Royal Palms
Royal Palms
#1 of 3 in South Hill
5.0 of 5 stars 53 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Sol Hotel
Sol Hotel
#5 of 7 in Oyster Pond
4.5 of 5 stars 161 reviews
0.0 mi away
A Peace of Paradise
A Peace of Paradise
#1 of 1 in Praslin Quarter
5.0 of 5 stars 33 reviews
1.2 mi away
Melia Santiago de Cuba
Melia Santiago de Cuba
#1 of 12 in Santiago de Cuba
4.0 of 5 stars 1,060 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Services
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Grand Hotel is a 4 **** Encanto Hotel located in Enramadas, the main commercial artery of Santiago de Cuba. Next to the emblematic Hotel Casa Granda and hotels E Imperial and San Basilio is part of a company belonging to Cubanacan hotel complex. From its vantage point, it is a reference point for those visiting the tourist resort and who want to feel the throbbing of city life into the old town. ... more   less 

Additional Information about Gran Hotel Encanto

Address: Francisco Vicente Aguilera, Santiago de Cuba 90100, Cuba (Formerly Gran Hotel Escuela)
Location: Caribbean > Cuba > Santiago de Cuba Province > Santiago de Cuba
Number of rooms: 42
Reservation Options:
TripAdvisor is proud to partner with Expedia so you can book your Gran Hotel Encanto reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gran Hotel Encanto Santiago De Cuba
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay