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Islazul Hotel San Juan

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1 room 2 adults 0 children
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Islazul Hotel San Juan
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80 Reviews from our TripAdvisor Community

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Showing 27: English reviews
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Amersfoort, The Netherlands
Reviewed 2 weeks ago

Good: -Nice clean rooms with a comfortable bed -Nice bathroom/shower with warm water -Very ample breakfast buffet -Friendly/professional staff -Good on site utilities (bars, restaurant) One of the best hotels we stayed in, while traveling in Cuba.

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Thank RosePK
Reviewed November 27, 2016

Located beside San Juan hill historical site outside the city center. Relatively long walk or taxi to get to the center. Problem was that it many times was hard to get a taxi at hotel. OK rooms, relatively clean. Breakfast OK. Staff friendly. WiFi in lobby and poolside. Nice pool.

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Thank magnusgi
Edegem, Belgium
Reviewed November 21, 2016

I think this hotel won the first price in the contest for the most ugly and unpleasant place to stay in Cuba. The staff must have been trained to displease customers the way they do... . Breakfast starts if and when personnel pleases... .

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Thank Francois R
Reviewed November 11, 2016

I arrived at Villa San Juan with 6 other family members to enjoy the swimming pool service. First of all, nobody could swim until 10 am. We had arrived half an hour before and had to wait. While waiting, we went to see the pool quality. It's completely eroded and lack of paint. At 9:57 am we proceeded to purchase...

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Thank ibojvperez
Edegem, Belgium
Reviewed October 12, 2016

Not a hotel you would like to stay for a whole week. The room was OK but really nothing special, even a little bit old fashioned. The breakfast buffet offered quite a big choice and the staff was friendly. To down town it's about 4 km.

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Thank Hugo_Nina
Milan, Italy
Reviewed August 20, 2016 via mobile

Seriously, I don't know what to think. It looked ok from the outside, then a big average in the lobby, in the end a disaster in the room. Old, dirty and dusty. There is a swimming pool which I am not even sure they clean. Breakfast was disguisting. No way for me.

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Thank _tatywood
london
Reviewed July 27, 2016

I stayed here on our 9th day of touring Cuba. Unfortunately our room was placed on a corner by a busy corridor. So was noisy and staff ventured for their breaks near our room. As a Buddhist I chant every morning and evening, and decided to chant on the space outside the back of the room. The staff carried on...

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Thank Callie66
Lisse, The Netherlands
Reviewed May 19, 2016

close to the zoo, so don't be alarmed if you can hear the lions at night. They have a great pool, rooms are old and not well maintained. It's an okay hotel. Breakfast is not so great, really if other places offer a lot better quality, then why can't they here??

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Thank Harry C
London
Reviewed May 1, 2016

Property in need of renovation, unhelpful reception staff, safe is extra, breakfast is ok in very old fashioned room, great pool, noisy at night. About 10 minutes taxi from town. Paid for wifi as in rest of Cuba

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Thank TravellerDWM
Riyadh, Saudi Arabia
Reviewed April 29, 2016 via mobile

I have been staying at this hotel since 2011. It is conveniently located outside the town center (about 3 km) but has the advantage that you are in a quitter location away from the hustle and bustle of the town center. The hotel has a 3 star rating so do not expect five star services. Having said that, all staff...

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Thank eddiejohnf
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Services
  • Free Parking

Additional Information about Islazul Hotel San Juan

Address: Carretera de Siboney, km 1.5 | Reparto Santa Bárbara, Santiago de Cuba, Cuba
Location: Caribbean > Cuba > Santiago de Cuba Province > Santiago de Cuba
Price Range: $63 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Islazul Hotel San Juan 3*
Number of rooms: 111
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Also Known As:
Islazul Hotel San Juan Santiago De Cuba
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Questions & Answers

Here's what travelers have asked, with answers from Islazul Hotel San Juan staff and other travelers.
1 question
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Questions? Get answers from Islazul Hotel San Juan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid room close to the pool area unless you like to hear the loud music.”
 of 5 bubbles magnusgi, Nov 27, 2016 | Read review
“Avoid rooms overlooking the zoo at the back unless you like animal noises during the night and a rather unpleasant smell.”
 of 5 bubbles snogaroonies, Jun 11, 2015 | Read review
“You can use the computers in the lobby of the hotel.”
 of 5 bubbles OldPortBB, Apr 22, 2015 | Read review
“Ask for a room where you can't hear the lions.”
 of 5 bubbles 962ileanap, Apr 15, 2015 | Read review
“Avoid poolside rooms if want to avoid being disturbed by 24 hour pool bar.”
 of 5 bubbles MontyFriendsAbroad, Dec 6, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question