Looking for a place to stay in Santiago de Cuba? Then look no further than Melia Santiago de Cuba, a luxury hotel that brings the best of Santiago de Cuba to your doorstep.
Rooms at Melia Santiago De Cuba Hotel provide a flat screen TV, a minibar, and air conditioning, and guests can stay connected with paid internet access.
In addition, while staying at Melia Santiago de Cuba guests have access to room service, a concierge, and a rooftop terrace. You can also enjoy a pool and an on-site restaurant. Need a place to park? Free parking is available at Melia Santiago De Cuba Hotel.
Nearby landmarks such as Calle Heredia (1.0 mi) and Cathedral of Our Lady of the Assumption (1.3 mi) make Melia Santiago de Cuba a great place to stay when visiting Santiago de Cuba.
While visiting Santiago de Cuba, you may want to try some ribs at one of the nearby restaurants, such as St. Pauli.
During your visit, be sure to check out popular attractions like San Juan Hill (0.9 mi), Revolution Plaza (Plaza De La Revolucion) (0.9 mi), and Moncada Barracks (0.5 mi), which are all within walking distance of the hotel.
We’re sure you’ll enjoy your stay at Melia Santiago de Cuba as you experience everything Santiago de Cuba has to offer.
Stayed here on November 5th, 2022 for two nights. This is after 4 days since they reopened. The hotel facilities are outstanding, and the staff even more. The welcome is great and overall feeling is that of a nice classy hotel. There were no limitations for food or drinks available. Breakfast was nice and freshly made. Pool bar and amenities also good. Small items in the room that needed attention which were promptly remedied. overall a good experience.
After our holiday to Cuba, both we and others successfully received partial refunds from our tour operators. I am astonished at the claims of people saying it was a great experience. We are well travelled but this was a particularly nasty holiday. The weather was fabulous throughout thank goodness as most of the other things were not. The Cubans were nice people on the whole. Trying to obtain cash out of you before we even left the airport. There was little choice of food and the hotel was pretty poor, old and decrepit. There were no menus you kinda got what they had If you caught the bus/taxi into Varadero there was very little food to buy no matter what money you had they simply did not have it available. Having been around that area many times to different Caribbean islands and to the United states it was staggering how horrible it was. Hardly any cars, the people downtrodden, poor, cannot vote, cannot give their true opinions. Be warned, stay away, perhaps it was good in the past but very poor now. It’s a big world so don’t waste your money. Even the airport VIP lounge was pathetic…
Great facilities: restaurants, bars, pools, shops, money exchange etc. The roof top bar was particularly pleasant. Rooms had everything necessary and were comfortable. The lobby bar was a bit hit and miss: we stayed for 3 nights and the service ranged from extremely efficient to non-existent - I think it depended on who was working at the time, rather than how busy it was. It was frequented by several scantily-clad young ladies who were looking for company, but their focus was wealthy Cubans and not tourists. We weren't bothered by them, but there were some guests with children who clearly found it distasteful. Most guests [not all!] dressed fairly smartly for dinner in the restaurant, where the waitresses were very friendly.
I stayed at the Melia Santiago de Cuba at the beginning of February. My boyfriend and I stayed for a week from Feb 4 to Feb 11 . As always we enjoyed a clean hotel, beautiful pool and very friendly staff members. Special thank you to Yadira in Atencion al Cliente, she was so helpful and kind, we love her soooo much. Also I would like to mention the perfect and professional treatment from Guzman and the new Hotel Manager. I can't wait to visit again! All the best to the #1 Hotel in Santiago de Cuba. I highly recommended it!!!
I am very to say, but I was very disappointed. Nice hotel, little bit away from the center. Nice rooms. Spacious, well equipped, clean, nice staff. Great breakfast, too. Fantastic swimming pool. But? I have never seen so many prostitutes, in one place, in my life. Dozens and dozens of beautiful young girls with really old guys, walking hand in hand, kissing on the pool. I am not a saint nor moral police but it was really disgusting.
You can't miss this hotel on the skyline - we drove here and it is very near the start of the motorway and has parking which is the main reason we needed to stay here. Our other hotel meant we would have had to park on the street which isnt advisable here - narrow streets and a lot of traffic needing to get down crowded streets. Nice welcome from the staff and concierge and we had a really pleasant room with hot water - a rare treat on our holiday - only had 3 hot showers in 2 weeks. All the mod cons - slightly dated but thats ok it is Cuba but nicely maintained in other areas- we had 2 days to rest up and the swimming pool was a welcome treat. I found it a bit unsavoury that older men had paid company in the form of very young ladies attending to their needs it was a tad on the sleazy side and surprised the hotel allowed this behaviour. Santiago itself is hot and crowded and full of fumes so its nice to get out of the city to escape the hustle and bustle - we walked in one day and it was quite a trek, took a taxi for 4cucs which was reasonable. Santiago itself was quite disappointing in comparison to Trinidad, Baracoa and Camaguey so I wouldn't have bothered coming here at all had we realised. Found outside restaurants hard to come by so we ate in the hotel - bizarre system - you have to pay for the buffet at the reception - no idea what was going to be served at this buffet so we didnt bother and just ate in the Pizzeria - the last thing I want to eat on holiday but it did what it was supposed to do.I wasn't to enamoured with their attempt at home made spaghetti - it was a tad on the thick and chewy side. Hotel has its own Wifi cards you buy at reception for 3 cucs or you can use your Nauta Wifi cards on the computers only - they are free to use. It has a nice roof top area to sit and drink on the 15th floor overlooking the city and an 80's throwback disco inside.…
I stayed for one night and I'm thankful it was only one night. The only waitress who smiled at me was Annabelle and Rafael, everyone else looked miserable, no smiles nor did they make you feel welcome. Whoever is in charge of the floor or training people should really reassess. A couple of other guests weren't too happy with this as well. The rooms are ok, a bit outdated. However, the pools are lovely! There's a Pizza restaurant and another bar/resto across the street. The food wasn't the best but then again I guess you don't come to Cuba for the food. My biggest concern was when I brought my family member back to the hotel, not sure why as $5 to bring someone up to your room is no problem. The issue was the manner in which I was approached was absolutely unacceptable. I have never been treated so poorly by a security guard. He was extremely hostile and I'm sure if I was white & straight he wouldn't have a problem, just as he didn't have a problem with all the other straight, white guests. I'm extremely disappointed in the way he spoke to me, seeing as I'm staying in the hotel. His aggressive tone and attitude was unnecessary. When I asked to speak to a manager, she apologized but I wanted an apology from him. It didn't happen. Also, no one would tell me the security name, they claimed they didn't know, which was also unbelievable. His name is Gabriel . Stay away from this security guard as he is extremely rude and racist, I was appalled at the way he spoke to me and my partner. Truly disgusting and for that reason, I would never return.…
I am so glad that I had the opportunity to visit this amazing hotel. The workers are very proffessional and eager to help. They made me forget that I was far away from home. The service was very good in every restaurant I ate and the food was delicious as well. I hope I can come back some day soon to this marvelous hotel
There are many reasons why I come back to this hotel: You’re welcomed. They have something new and enjoyable for the family, and the service it’s amazing!! The Lobby Bar and the Snack Bar by the pool are amazing, the Capuccinos made there are unforgettable, once they know how you like it they manage to serve it as such. The Bello Bar is located in the 15th floor, this offer an espectacular city view at night, this could be very romantic or the great opportunity to dance salsa. It depends on the day you choose to go. In addition to that, the Restaurants are also outstanding, the Italian, the Buffet, and the Isabelica Restaurant, which for me it’s the best as it’s more private, more romantic, and they offer exquisite dishes with a great service, too. I would like to thank everyone in that beautiful hotel, mainly to the Customer’s Service lead Yadira Forgas, Carlos Batista, Pedro Larrea and the Maitre Luis Mario. Some bartenders that I can mention: Dayami, Yetzabel, Humberto, Victor, Yolanda, Alexis, Laila, Elcira, Maricel, Yusleidis, Yindra and I wish I could remember all the names. Thank you all!! …
This large modern hotel is the highest building in this city. Like all other hotels it is of course government owned. The room was spacious and the bed was firm yet comfortable. I chose a very good pillow from the wardrobe. The buffet dinner was quite good however the breakfasts were not very appetizing.