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Roy's Terrace Inn

Certificate of Excellence
Santa Rita 177 | Santiago de Cuba, Cuba, Santiago de Cuba 90100, Cuba (Formerly Hostal Martin y Gisel)
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321 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Brasov, Romania
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The service is provided by real Cuban mamas, real Cuban ladies with a big smile who cook like angels and are always ready to help. Very very VERY Cuban place. Try the fried bananas, the buñuelos de Malanga, pollo en cazuela, pollo a la piña, pumpkin soufflé, pescado al son, camarón enchilado, rice pudding, bread pudding, vegetable sautée and arroz... More 

Helpful?
1 Thank brasovro867
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear brasovro867, Thank you ever so much for your lovely comments, we certainly appreciate them. We are delighted you enjoyed our inn so much, mainly our food, our views and of course our personnel and their attentive service. Please give our warmest regards to your entire family! We are very much looking forward to your next visit. Until then, all... More 

Norway
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for four nights. Very centrally located, close to famous Casa de la Trova de Santiago de Cuba and the cathedral. Breakfasts and dinners recommended at the inviting, airy terrace. Staff very helpful and accommodating. Spotless and comfortable room.

Helpful?
2 Thank amfossen
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear amfossen, Thank you so much for taking the time to share your comments with the TA community, very kind of yours indeed. We are so glad you enjoyed not only our prime location, our yummy breakfasts, dinners and airy terraces but also, as you said, our helpful and accommodating staff, who as we are sure you noticed, would do... More 

London, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This casa/B&B is wonderful. It's a beautiful looking place, so wonderfully decorated- genuinely gorgeous looking with the artwork in our room and along the walls, the lovely reception area and the beautiful terrace with a lot of beautiful plants and figurines. Our room was really comfortable and there was sitting areas outside which were nice to chill in or read.... More 

Helpful?
2 Thank VioletNana13
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear VioletNana13, First of all, wow, thank you ever so much for those lovely words!!! We are extremely glad you enjoyed so much not only our artwork, our reception area, our terrace, vegetation, our rooms, dinners and breakfasts, but most of all our wonderful staff who day in and day out try their very best to satisfy our costumers. It... More 

Taipei, Taiwan
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed in Roy's Terrace Inn for 4 nights. Great hospitality, perfect location, delicious food, clean environment, wonderful terrace to mingle with other guests, etc. They offer everything you need. What else do you ask? ;) Diego the host is really keen in helping out anything you need. You feel the real passion, not just someone doing his duty. The... More 

Helpful?
1 Thank AnthonyTaipei
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Anthony, Thank you ever so much for taking the time to put together this lovely review and also for sharing it with the loyal TA community. We are delighted you enjoyed so very much not only our hospitality, our prime location, our food, our cleanliness, our sociable terrace, but also our personable and approachable service. Our staff is indeed... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Visited the terrace inn and it was absolutely amazing.as a solo traveller it can be difficult at times but here the owners and the staff made me feel at home at all times surrounded by friends.room was top marks.very clean and comfy bed.food outstanding both dinner and breakfast.perfect location.basically everything one needs for a perfect holiday.

Helpful?
1 Thank Nani R
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Nani, We are very happy to have learnt that here at ours you found "...everything one needs for a perfect holiday...", that is extremely flattering to say the least. We personally thank you for taking the time to write your experiences at ours and sharing them with the travelling community, very thoughtful of yours. It is very rewarding to... More 

Berlin, Germany
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2016

Our stay at Roy's Terrace Inn was outstanding. The accommodation is perfect if you want to stay in the city centre, very well located. The room was extremely clean and tastefully decorated with relaxing maritime themes, it was a pleasure to come back to it every evening. Staff very helpful and diligent. Lovely food: we had all three breakfast, lunch... More 

Helpful?
1 Thank c0vak
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Covak, Thank you ever so much for your great comments, they are highly appreciated for all of us here at Roy's Terrace Inn. We are delighted you enjoyed so much our rooms, service, location,food, staff and of course our "...small paradise..." Once again, thank you so much and please come back to visit us again soon! A big hug,... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 11, 2016

My girlfriend & I stayed at Roy's Terrace Inn for two nights in June 2016, this was part of a three week trip to Cuba. Due to Visual bus delays we arrived at 1:30 AM and as the taxi pulled up outside, Diego (Roy's partner) came out side to met us. He is one of the most friendly and helpful... More 

Helpful?
1 Thank Stephen B
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Stephen, First of all thank you so much for taking the time to write this exciting review, we appreciate it enormously. It is extremely rewarding to see customers like yourselves leaving our inn with a big smile in their faces and ready to tell the world that we do look after our guests, so we thank you for that... More 

St. Moritz, Switzerland
Level Contributor
367 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 347 helpful votes
5 of 5 stars Reviewed June 9, 2016

This Casa really merits to be the top rated in Santiago de Cuba! Roy was already fun to do business with during our planning - nice correspondence and always fast replies (Roy and Diego have to go to a hotel each evening to answer their e-mails as they have no internet, compliments for their achievements in such conditions!). Roy's presence... More 

Helpful?
Thank Engadiner
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Hola!!!!!!!!!!!!!!!!!! What to say but a HUGE thank you for your fantastic comments. Honestly, from the bottom of our hearts, thank you ever so much! Your kind words simply left us speechless. Diego, the ladies, my nephews and of course myself are very grateful that you took the time and thought to write such a lovely review and we actually... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2016

Don't let the inn's simple façade full you... Once you walk in, a completely different little world of wonders opens before you. A bunch of nice Cuban ladies armed with the warmest smiles and a real desire to assist and serve you welcome you and will take care of anything you need. The views from the terrace filled with greenery... More 

Helpful?
Thank diwanderer
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Hola, Thank you so much for sharing your positive comments with the TA community. It is very rewarding to see that you had such a lovely time at ours. Thank you also for praising our staff so highly as well as our beautiful main terrace: our modest pride and joy! Please come back to see us again soon. Once again,... More 

1 review
5 of 5 stars Reviewed June 7, 2016 via mobile

Probably the best Casa I stayed in while in Cuba. The rooms are beautiful & very clean. Roy, Diego & the staff are all extremely friendly and helpful. The incredible rooftop terrace is a bonus! I will definitely stay with Roy again if I'm ever back in Santiago.

Helpful?
Thank Ian B
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Ian, Muchas gracias amigo!!! We cannot thank you enough for your kinds words of praising and support. It is extremely rewarding to be referred to as "...the best casa I stayed in while in Cuba...", wow, that is very flattering to say the least. All of us: Diego, Gleydis, aunty Miriam, the rest of the staff and of course... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
In your room
  • Air Conditioning
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
At Roy's Terrace Inn you can book any of our three comfortable and nicely decorated rooms. You can also relax, read, have a delicious Cuban coffee, a drink or socialize at our two terraces as they are a convergence point for travellers of all nationalities. Both terraces are entirely decorated with beautiful exotic plants making you feel sort of in a rain forest right in the heart of the city. You can enjoy our tasty Cuban traditional cuisine, the view, the morning and evening breeze and the peace and quiet. Our house is conveniently located in the heart of Santiago de Cuba city center, at only 4 min walk from main square Parque Cespedes, two banks, ATMs, the Cathedral, restaurants, bars, night clubs, art galleries, museums and local bus stops. Also within easy walking distance are shops, markets and othe city's landmarks. We will make sure that your stay at our "casa" will be a memmorable one. We are pleased to make you feel at home. ... more   less 

Additional Information about Roy's Terrace Inn

Address: Santa Rita 177 | Santiago de Cuba, Cuba, Santiago de Cuba 90100, Cuba (Formerly Hostal Martin y Gisel)
Location: Caribbean > Cuba > Santiago de Cuba Province > Santiago de Cuba
Price Range: $22 - $28 (Based on Average Rates for a Standard Room)
Number of rooms: 3
Also Known As:
Roy's Terrace Inn Santiago De Cuba
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