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San Basilio Hotel

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San Basilio Hotel
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145 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Orlando, Florida
Level Contributor
114 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 stars Reviewed July 27, 2016

Lovely small hotel (old hostel) in a good location, few minutes walk to all the main square. Room was comfortable, and opened on to an interior courtyard. Breakfast was greats as were the staff and the welcome drink. Just wish they had Wi-Fi

North London
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 27, 2016 via mobile

San Basilio is a delightful small hotel in a refurbished colonial house. Our experience there however started badly as, on arrival after a 13 hour bus trip, we were told that we had made a mistake, that we must be booked somewhere else as there were no rooms available. When I produced details of our booking and explained we had... More 

2 Thank Eliru-Lon
Lowestoft, United Kingdom
Level Contributor
66 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed May 21, 2016 via mobile

After many months research we booked this hotel for 3 days in May. We arrived on a hot day and couldn't check in as the hotel was being fumigated. We were told to leave our luggage and come back in an hour. When we arrived all looked lovely. The receptionist told us we had come to wrong hotel and were... More 

2 Thank lesleymulhall
Shoreham-by-Sea, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 7, 2016

My husband and I and two friends stayed at this hotel for six nights in April and would thoroughly recommend it. The reception we received was most welcoming as was the behaviour of the staff throughout our stay. Bedrooms were very comfortable and hair dryers worked a dream! Constant hot water, although our friends did experience some difficulty in this... More 

3 Thank jeanfeldberg
Geneva, Switzerland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 15, 2016

My husband and I greatly enjoyed our time in Santiago de Cuba that included a very comfortable stay in Hostal San Basilio where the happy staff always provided cheerful advice and support to arrange local trips. The breakfast was always delicious, plentiful and provided in a timely manner. The whole experience is highly recommended.

2 Thank NorahN2014
Level Contributor
72 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed March 5, 2016 via mobile

This hotel is just around the corner from the Casa de la Trova, about 5 mins walk from the main plaza, but is quiet into the later hours - not easy in such a lively, musical city! Beautifully decorated, high rooms that look onto a central courtyard (so no privacy). Good air conditioning, lots of hot water, and very friendly... More 

3 Thank adventurerette
Reading, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 23, 2015

Delightful small hotel in a great location, within walking distance to all the highlights. Our room was very comfortable, though quite small. What makes this hotel really good is the friendly, helpful and very cheery staff.

3 Thank Gavijan
London, United Kingdom
Level Contributor
97 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed November 30, 2015

Our first room was immediately off the entrance foyer in this grand building.....we had spent 9 hours travelling to get there and were in bed early. However every time the front door opened or the breeze blew, a small bell tinkled.....lovely on alpine goats but not whilst trying to sleep....I found myself wishing for the noisy air-conditioning units of some... More 

4 Thank jim s
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed October 9, 2015

Our room was comfortable and had some lovely features. The hotel had a great atmosphere and colonial feel. The staff were helpful. It was in a good location to walk to all attractions. We were able to park our hire car outside. Watch out for people wanting to carry your bags in. They are nothing to do with the hotel... More 

2 Thank Jamban28
Sofia, Bulgaria
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 28, 2015

Hotel San Basilio was our one night escape from a not so good casa, that we've previously booked. The room was nice and clear, with TV and AC, but with no windows. The location and price were good. I can't say the same about Santiago, because despite the great music, the city has very little to offer. It's very hard... More 

2 Thank Gurgulitza1
Hotel Encanto S, Gerente at San Basilio Hotel, responded to this review

Dear guests of us, its been a pleasure to hear that opinion in favor of San Basilio Hotel. This very charming hotel gives the clients a personalized attention in order to fill their expectations and has a perfect location. That´s why we hope you come back again and we´ll do our utmost to help you find the most interesting places... More 

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83 photos of this hotel

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Room/Suite (15)
Bathroom (7)
Hotel & Grounds (29)
Dining (3)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Room Service
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Breakfast Available

Additional Information about San Basilio Hotel

Address: Calle San Basilio No 403 e/ Ca, Santiago de Cuba, Cuba
Location: Caribbean > Cuba > Santiago de Cuba Province > Santiago de Cuba
Hotel Class:3 star — San Basilio Hotel 3*
Number of rooms: 8
Also Known As:
San Basilio Hotel Santiago De Cuba
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