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Calle San Basilio No 403 e/ Ca, Santiago de Cuba Cuba
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Room & Suite (24)
Dining (6)

About

#2 of 37 in Santiago de Cuba
Location
4.5
Cleanliness
4.2
Service
4.2
Value
3.9

Looking for a place to stay in Santiago de Cuba? Then look no further than San Basilio Hotel, a romantic hotel that brings the best of Santiago de Cuba to your doorstep.

Rooms at San Basilio Hotel offer a minibar, air conditioning, and a refrigerator providing exceptional comfort and convenience.

Breakfast will also help to make your stay even more special.

Nearby landmarks such as Calle Heredia (0.2 mi) and La Alameda (1.0 mi) make San Basilio Hotel a great place to stay when visiting Santiago de Cuba.

Travelers looking to enjoy some ribs can head to St. Pauli. Otherwise, you may want to check out a seafood restaurant such as Restaurante El Cayo, Restaurante Setos Cuba, or Bendita Farandula.

During your visit, be sure to check out popular attractions like Diego Velázquez Museum (0.1 mi), Céspedes Park (0.1 mi), and Cathedral of Our Lady of the Assumption (0.2 mi), which are all within walking distance of the hotel.

We’re sure you’ll enjoy your stay at San Basilio Hotel as you experience everything Santiago de Cuba has to offer.

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Property amenities
Free breakfast
Patio
Walking tours
Children's television networks
Non-smoking hotel
24-hour check-in
24-hour front desk
Laundry service
Bar / lounge
Breakfast available
Breakfast in the room
Complimentary welcome drink
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Safe
Minibar
Refrigerator
Cable / satellite TV
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, French, Italian
184Reviews12Q+A23Room tips
Traveler rating
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Most Recent
B.J.Sackl wrote a review Mar 2020
3 contributions5 helpful votes
Friendly and helpful stuff, comfortable rooms, great breakfast! A very nice small colonial hotel with a perfect location near Plaza Cespedes in the heart of Santiago de Cuba. Great value for your money. We would book it again!
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Date of stay: February 2020
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John s wrote a review Dec 2019
Louth, United Kingdom3 contributions3 helpful votes
Recommend by friends this place is lovley to stay scenery is amazing , nice beach the rooms are very large and clean, staff very accommodating try to help where ever they can, it is not far from town centre the food is worth trying lots of different dishes, weather was fairly good as well,
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Date of stay: October 2019
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Hilde R wrote a review Aug 2019
10 contributions5 helpful votes
This small, clean, central, well driven place was like a oasis. Only a few block away we met the city noise and pollution caused by traffic. The city lost power a few hours both days we were there, but the small courtyard gave us the a bit of cooler air, which was highly needed.
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Date of stay: July 2019
1 Helpful vote
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feigie50 wrote a review Dec 2018
San Francisco, California333 contributions299 helpful votes
This is a small hotel that is near the center of town and is quite nicely appointed. The rooms are large with high ceilings. They have all the amenities you'd expect: shampoo, conditioner, lotion, shower caps, umbrellas, a scale (!). It's slightly worn and could do with some minor upgrades but it's clean and the staff is quite lovely. The central lobby is quite nice with high ceilings, nice chairs, and lovely stained glass. The breakfasts are good and quite plentiful.
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Date of stay: December 2018
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Trip type: Traveled
1 Helpful vote
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Sam_Vimes wrote a review Apr 2018
Manchester, United Kingdom6 contributions5 helpful votes
The reception staff were exceptionally helpful, friendly and accommodating. Marta was particularly charming. The hotel oozes colonial charm with its high ceilings, patio and original features. The large double room we had was well equipped with modern amenities (Sat TV, air conditioning, safe), and had a quality bathroom with unexpectedly good shower and toiletries. Location is fab - short walk to music venues (Artex patio, casa del carnival, etc), main square. Far better then being out in the international area where you need a taxi to get into town proper. Breakfast was good. Fresh fruit and eggs were lovely, though coffee fairly weak.
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Date of stay: March 2018Trip type: Traveled
1 Helpful vote
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GertjanvL wrote a review Feb 2018
Haarlem, The Netherlands36 contributions8 helpful votes
On arrival the charges turned out to be outrageous with approximate 150 CUC per night for 2 persons. After visiting the rooms, which smelled damped, we decides to drop our booking and to look for an alternative. We moved to Hotel Casa Granda which turned out to be a great decision. It´s the best placed hotel in town with a roof terrace overlooking the city.
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Date of stay: February 2018
Value
Rooms
Service
Trip type: Traveled
Room Tip: Do not consider this hotel!
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1 Helpful vote
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babstar2018 wrote a review Feb 2018
Amsterdam, The Netherlands1 contribution1 helpful vote
I had a very plesent and comfortable stay at the beautiful San Basilio in Santiago. Hotel is very well situated between park Cespedes and other interesting sites like the Bacardi mansion/museum and very near the boulevard. Rooms are well equiped as one would expect for this kind of budget. The ceilings are so high you could do some drone practice if you got one with you ;) The personel at the hotel are very nice and helped me out a lot. Specialy Emilio at the reception and the very nice lade from housekeeping who has a dificult name to remember. I recommend the hotel and also booking thru Cuba Travel Network if you are dutch like I am. I got my room with discount and also you can pay with iDeal. Thank you Emilio, hope to see you again in Santiago!
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Date of stay: February 2018
Value
Service
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Trip type: Traveled
Room Tip: I had room nr. 4, it was perfect!
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1 Helpful vote
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Pavel P wrote a review Feb 2018
Santiago de Cuba, Cuba1 contribution2 helpful votes
We stayed over the week in this small hotel, exploring surrounding and center of the City. Staff of this hotel is extremely helpful to sort out all our requests. Especially Emilio at front desk has wonderful "problem solving" attitude which on Cuba helps a lot. Emilio has very good English and French and he has accommodated every special request we have had during our stay in Santiago.
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Date of stay: February 2018
Rooms
Service
Sleep Quality
Trip type: Traveled
Room Tip: all rooms are ok, this hotel has only 8 rooms
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mike K wrote a review Jan 2018
Rochester, New York232 contributions128 helpful votes
vERY NICE small hotel in the center of santiago...walking distance to all sites...nice room with A/C......hot water...mini-bar....breakfast is nice and included....TV in the room...very good service.....Emilio the best person , helpful and best I meet in Cuba.. Internet available in hotel lobby...........for me the best hotel in cuba.
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Date of stay: January 2018
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Trip type: Traveled
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Yarmis N wrote a review Oct 2017
Miami, Florida9 contributions10 helpful votes
I stayed in this wonderfull 8 rooms hostal for 3 nigths. The first person I meet was Emilio in the front desk, he was very attentive, and helpfull, to the point where he would predict things that I need, before I asked for them. All the staff was very profesional and kind, as Yanko Guia the security guy, they saved my vacations and made my staying there very special. Décor and staff...made this an ideal place to stay. Quite a gem of a place in the heart of the city.
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Date of stay: September 2017Trip type: Traveled
1 Helpful vote
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Response from Hotel Encanto S, Director General at San Basilio Hotel
Responded Oct 18, 2017
Dear client: So kind of you to take the time to write an opinion of our hotel.Our greatest satisfaction is to know we met your expectations.We will congratulate the staff for their excellent services.Thank you very much. We hope you can visit us again.
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ALSO KNOWN AS
san basilio hotel
LOCATION
CaribbeanCubaSantiago de Cuba ProvinceSantiago de Cuba
NUMBER OF ROOMS
8
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Frequently Asked Questions about San Basilio Hotel
Which popular attractions are close to San Basilio Hotel?
Nearby attractions include Diego Velázquez Museum (0.1 miles), Cathedral of Our Lady of the Assumption (0.2 miles), and Céspedes Park (0.1 miles).
What are some of the property amenities at San Basilio Hotel?
Some of the more popular amenities offered include free breakfast, a lounge, and laundry service.
Which room amenities are available at San Basilio Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at San Basilio Hotel?
Guests can enjoy free breakfast, a lounge, and a free welcome drink during their stay.
What are some restaurants close to San Basilio Hotel?
Conveniently located restaurants include Thoms Yadira Restaurant, Compay Gallo, and Restaurant San Francisco.
Which languages are spoken by the staff at San Basilio Hotel?
The staff speaks multiple languages, including English, French, and Italian.
Are there any historical sites close to San Basilio Hotel?
Many travelers enjoy visiting Moncada Barracks (0.7 miles) and Escalinata de Patre Pico (Padre Pico steps) (1.6 miles).