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Hotel E Camino de Hierro

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Plaza de la Solidaridad No.76, e/ Maceo y Republica, Camaguey 70200 Cuba
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Dining (27)
Room & Suite (26)

About

#3 of 32 hotels in Camaguey
Location
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Service
Value
Hotel E Camino de Hierro Hotel - built in the XVIII century and located in the former Plaza de la Soledad, now Plaza de la Solidaridad, also known as Plaza del Gallo, which used to be the place where the main train lines converged, this fact, is the origin of the hotel name. The place offers a warm atmosphere enhanced by beautiful artistic and architectonic values that make it ideal for individual clients and tour programs. Accommodation 10 rooms (8 with three quarters beds and 2 with personal beds). All rooms have air conditioning, hairdryer, phone, mini bar and satellite TV. Nearby places of interest Parish of Nuestra Señora de la Soledad: 60 mts Birth place of the poet Gertrudis Gómez de Avellaneda: 150 mts Birth place of the National Poet Nicolás Guillén: 300 mts San Juan de Dios Square: 500 mts Museum Ignacio Agramonte: 600mts Santa Lucía beach: 120 km
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Property amenities
Public wifi
Free breakfast
Bar / lounge
Restaurant
Breakfast available
Concierge
Room features
Air conditioning
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
133Reviews6Q+A14Room tips
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kgbsignup wrote a review Jan 2019
Oxford, United Kingdom14 contributions
This hotel could not be better placed, in the main square or a buzzy interesting town full of life. When we arrived the member of staff who checked us in wasn't really interested. The first room we were given wasn't suitable and we asked for a different room which seemed to be a major hassle for him but in reality, they had a number of spare rooms and we chose the one with the big bed rather than the twin we were allocated initially. Unlike almost anywhere where else we stayed the rooms had a coffee machine for boiling water and they provided sachets of coffee, the problem was the machine didn't work. I went down to request a replacement but it was at least an hour and the intervention of my partner who was really fed up to get a replacement. We also pointed out that the tap in the bathroom didn't turn off so they brought the maintenance man who spent an eternity sorting it out. Unfortunately, we didn't know then that we would not manage to get hot water out of the shower that night or the following morning. The hotel is an old building so it might be expected but it was really noisy from above below and all around. On the bright side the breakfast was excellent and the morning staff friendly. We were lucky we only had one night at this hotel. The poorest experience of our 3 week trip in Cuba
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Date of stay: December 2018
Location
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Don't bother, go somewhere else
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TheLush101 wrote a review Aug 2018
Cardiff, United Kingdom1980 contributions294 helpful votes
We were staying in the hotel opposite but dined here. They had a good selection of wines and cocktails (see the photos). We were given a homemade soup for a starter, those of us who ordered beef were asked if we wanted it rare, medium or well done, but all of us received the same (see the photo!). In any case, it was good. The chocolate dessert was also very good. Service was good and for the price it was nice.
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Date of stay: January 2018Trip type: Traveled with friends
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Response from JJDiazTong, Director General at Hotel E Camino de Hierro
Responded Sep 11, 2018
Dear guest, thank you for the time spent writing your comment, your words are well received by all our team and we're proud to know that we're on the right way. Thank you for appreciating our gastronomic offerings, we do everything possible to be at top with the demands of these times. If you decide to walk through our streets some day, do not doubt to enjoy our services again. Enhorabuena
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Chris H wrote a review Feb 2018
32 contributions25 helpful votes
in centre of town but noisy, some folk looking in envious and expectant, ground floor no windows, and patio area outside has events and folk dining, not recommended, don't get your glass topped up they charge an extra drink, even the rep said they were lazy. Allocated a room but not ready when offered to check in, terrible
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Date of stay: February 2018
Value
Cleanliness
Service
Trip type: Traveled solo
Room Tip: Dont do ground floor no windows!! and I'm talking IT!!
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Response from JJDiazTong, General Manager at Hotel E Camino de Hierro
Responded Feb 28, 2018
Dear guest, I have shared your comments with the rest of my team and we are really sorry that we couldn't uphold to our regular standards. Our hotel has different options in matters of rooms and food services, therefore when you decide to visit Camagüey's wonders once more we would love to have you among us and to offer you one of our quietest rooms and the best service we can provide. I thank you for your time and valuable opinion. Sincerely
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The Finicky Travelr wrote a review Jan 2018
Seattle, Washington279 contributions157 helpful votes
It's a historic old building, and in the center of things. But the room is dark and the walls are grimy. The hot water was more an aspiration then a reality, and the bathroom was dark and unwelcoming. The walls in the common areas, especially the main staircase, are covered with dead swatted insects, dead bugs in webs, and other indeterminate marks and scars. The rooms look out over the street and, during the early evening it was fun to watch the nightlife and hear the live music coming up from the lobby of the hotel. But come bedtime, even with the windows closed, the noise was really a problem. It was not a good choice, and we complained to our travel company.
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Date of stay: December 2017
Rooms
Cleanliness
Service
Trip type: Traveled as a couple
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Response from JJDiazTong, General Manager at Hotel E Camino de Hierro
Responded Jan 31, 2018
Dear guest, your satisfaction is our priority at all times, therefore I can assure you the inconveniences that went against your welfare in our hotel have been taken care of, as for the noise, if you grace us with a new visit you will enjoy of one of our quiest rooms. Reward us with your trust and you'll be reward your self with our best possible service. Sincerely yours
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Kermit2010 wrote a review Apr 2017
Vancouver, Canada243 contributions77 helpful votes
We had passed by several times and decided this should be where we would have dinner. Unfortunately it got windy about the time we sat down and the staff shuttered the doors closed. Attractive room and it would be nice to sit inside and what the street activity outside on an afternoon or less windy evening. The menu is small but reasonably priced. We wanted a light meal and ordered a plate of the Catalan shrimp to share. Neither the menu nor our server explained that the shrimp were served with rice and so we ordered a bowl of plane rice to soak up the sauce. We were served 2 plates of shrimp instead of 1 plate AND we got rice with both servings and an extra bowl of rice. This was WAY more food than we wanted. The shrimp were nicely cooked although the sauce bore absolutely no resemblance to the tomato sauce we were expecting, it tasted like a chicken stock base and looked exactly like the gravey that was on the chicken and mashed potatoes at the table next to us! Service was prompt, although the plates that arrived weren't what was ordered or expected. We waited forever for our bill and had to finally ask for it long after plates had been cleared and drinks finished. Nice location but I would give this place a pass and recommend others do the same. Please note that this review is for the RESTAURANT ONLY. The hotel comes up easily enough on Tripadvisor but the restaurant is more challenging. We did not stay at the hotel, we ate a meal in the restaurant only.
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Date of stay: March 2017
Value
Cleanliness
Service
Trip type: Traveled as a couple
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Response from leonors101, Director Comercial at Hotel E Camino de Hierro
Responded Apr 25, 2017
Thank you very much for visiting the restaurant of our hotel, your comments are highly appreciated and we will consider them to improve our services.
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PRICE RANGE
$81 - $105 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanCubaCamaguey ProvinceCamaguey
NUMBER OF ROOMS
10
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Frequently Asked Questions about Hotel E Camino de Hierro
Which popular attractions are close to Hotel E Camino de Hierro?
Nearby attractions include Parque Ignacio Agramonte (0.3 miles), Plaza de los Trabajadores (0.1 miles), and Casa de Arte Jover (0.2 miles).
What are some of the property amenities at Hotel E Camino de Hierro?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel E Camino de Hierro?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel E Camino de Hierro?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel E Camino de Hierro?
Conveniently located restaurants include Restaurante La Peregrina Gourmet & Italiano & Bar, Meson del Principe, and Cafe Ciudad.
Are there any historical sites close to Hotel E Camino de Hierro?
Many travelers enjoy visiting Plaza del Carmen (0.5 miles), Catedral de Senora de la Candelaria (1.4 miles), and Iglesia de Nuestra Senora de la Soledad (0.3 miles).