We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Calle 21 Entre Calle N y O, Havana 10400 Cuba
Contact accommodation for availability.
There are similar hotels available.
View all
Traveler (1985)
360
Panoramas (7)
Room & Suite (655)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#10 of 435 hotels in Havana
Location
4.3
Cleanliness
4.3
Service
4.3
Value
4.0
Travelers' Choice
The four-star NH Capri hotel is located in the heart of downtown Havana, making it the ideal starting point for getting to know Cuba's vibrant capital city. The hotel has 220 comfortable guest rooms and suites. All of our elegant rooms feature natural daylight, a welcoming atmosphere and a modernized 1950's-inspired decor.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Secured parking
Public wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Aerobics
Evening entertainment
Children's television networks
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa locker rooms
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Rooftop bar
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Full body massage
Massage
Solarium
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Infirmary
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Bay View
Languages Spoken
English, French, Spanish, German
3174Reviews205Q+A100Room tips
Traveler rating
  • 1,442
  • 1,213
  • 376
  • 80
  • 65
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
WandrelustDen wrote a review Yesterday
Vienna, Austria
Staff is very helpful ❤️ Avianna, Gret and Hugo, thank you! We enjoyed our stay because of them. One tip, cleanliness can be improved and it would be nice if the rooms can be aired somehow. The humidity might pe unpleasant sometimes.
Read more
Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Sandi wrote a review Jan 2023
2 contributions
What excellent staff few especially to mention Avianna (excellent concuergel Alice ( found us a lovely upgraded room) Ariannis looked after our room daily, amazing lovely kind person Hugo and Edgar, THE BEST While cuba may have ongoing supply and infrastructure trouble its people are so full of HEART AND SOUL. (Oh and the music.........yes yes yes) Sandi and Juanito
Read more
Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Siegfried m wrote a review Jan 2023
10 contributions9 helpful votes
my wife and i spent the last three days in havana, hotel capri, after our tour of cuba.my wife was very exhausted from the trip, which the reception staff at hotel capri recognized immediately. !!a young woman named vanessa took my wife and brought her to a slightly quieter area and gave her something to drink; while this courteous woman looked after my wife, the other woman named gretel facilitated a slightly earlier check-in.We got a beautiful, very quiet room with a great view,the same evening after our arrival they explained to each of us how to set up the internet and we old people need some time for that. these two young women took the time and helped us. my wife and i are deeply grateful to gretel and vanessa. of the 3 weeks in cuba, the last 3 days in the hotel capri were the best
Read more
Date of stay: December 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Annette F wrote a review Jan 2023
4 contributions
I returned to this beautiful hotel, last week. The staff is very kind and professional, especially the relationship- concierge Javier, He was very helpful and courteous. The food in the restaurant La Florentina is very good too and the view of the top of the building was amazing.
Read more
Date of stay: January 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Avianna Armas, Atención al cliente/recepción at NH Capri La Habana
Responded 1 week ago
Dear guest, We really appreciate you took the time to share your opinion. We are very thankful to read your nice words. Thank you for mentioning our kind and professional staff. We will forward your congratulations to Javier. On the other hand, we are also delighted to hear that you liked our restaurant La Florentina. Together with all the staff, I am looking forward your next visit. Cordially, Avianna Armas Guest Relations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hannah M wrote a review Jan 2023
1 contribution3 helpful votes
Okay, first things first a massive thank you to Hugo, Avianna, gretel and George at the nh capri. You made exploring Havana easy and exciting. To be honest all the staff at the Capri were amazing!!! They were so helpful, kind, and knowledgeable about organizing activities and places for us to visit. The hotel gives an international vibe in the lobby and restaurants but old-school Miami vibes in the rooms! The rooms may need a little refresh but they suited us fine. We stayed on the 15 floor. It was clean (cleaners came once a day) towels were changed regularly (you hang them up to signal you are happy to reuse them). The beds were SO comfortable, we had the best night's sleep here! We had the breakfast option and were completely happy with this! There was a lot of variety and food was regularly topped up. We loved the French toast! The wifi was temperamental and the best connection was in the lobby but your in Havana, go outside!!! You get 5 hours worth of internet and it can be topped up for free when it runs out. We did try lunch and dinner in the hotel, these were table service and offered good options for a reasonable price. The hotel was a short taxi ride to old Havana with a couple of good restaurant to eat in surrounding it and a small shop a couple of meters up the road. All in all we had a great stay!!! Hannah and Veena
Read more
Date of stay: January 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Bring dollars/euros or pounds Bring tissue for when you go out Stock up on water
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Bogartfan22 wrote a review Jan 2023
Edinburgh, United Kingdom17 contributions30 helpful votes
Just arrived a few days ago but really wanted to praise the staff. All very helpfull and really care that you are happy. Gretel at reception was super helpful. Breakfast is included and a huge variety of foood available with good coffee. Excellent air conditioning and the rooms are spotless. Nice pool on the roof with a bar
Read more
Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Avianna Armas, Atención al cliente/recepción at NH Capri La Habana
Responded 1 week ago
Dear guest, On behalf of the entire NH Capri team, I would like to thank you for the time you took to evaluate our service and even share your opinion in the tripadvisor page. We love to have this kind of feedback because we feel our job has been worthy. Providing our guests with very good experiences is our main goal, so we are very happy to have accomplished with you. We are very lucky to count on our professional and friendly staff indeed, we thank you for also mentioning Gretel at the front Desk, we will forward your congratulations to her no doubts. On the other hand, we are delighted to hear that our breakfast and comfortable rooms were to your liking. Together with all the staff, I am looking forward to meet you again soon. Cordially, Avianna Armas Guest Relations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Erik wrote a review Jan 2023
San Diego, California1 contribution
I visited Havana, Cuba for a holiday weekend and stayed at the Capri hotel. I choose the hotel based on the location close to the board walk and the water. I had a great ocean view from my room and it was just as pictured on their site. The breakfast was included and they had a great variety of options with delicious coffee. The staff were very attentive and accommodating making sure that I was enjoying my stay. The front desk was extremely helpful organizing transportation from the airport to the hotel. Gretel and Avianna helped me in connecting my iPhone to the Wifi and sorted out where I could ship a package on my way to the airport.
Read more
Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Ana Rosa A wrote a review Jan 2023
2 contributions
I want to recognize the work of the hotel staff, they are very professional, kind and friendly, especially Miss Stephanie from the Reception who helped me a lot with all the information I needed, I will recommend them 100%
Read more
Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Richard C wrote a review Jan 2023
The lovely smiles and service from the receptionists Gretel & Vanesa are a great part of any stay at The Capri, both during the day and at night. They enhance any stay. I have known some very miserable receptionists at other hotels in Havana.
Read more
Date of stay: December 2022
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Zeyda C wrote a review Jan 2023
Gracias al staff, de ayer 01/15/23, fueron muy amables, en especial a la recepciónista Stephanie, fue muy eficaz en su recomendación y de gran ayuda muy carismática y adorna con su linda sonrisa, gracias al sr Javier que muy amable me ayudo con nuestro equipaje , y a Mario por sus ricos mojitos . Pronto regresaremos . Thanks to the staff, from yesterday 01/15/23, they were very kind, especially to the receptionist Stephanie, she was very effective in her recommendation and of great help, very charismatic and adorns with her beautiful smile, thanks to Mr. Javier who very kind helped me with our luggage, and Mario for his delicious mojitos. We will be back soon.
Read more
Date of stay: January 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Thanks to the staff, from yesterday 01/15/23, they were very kind, especially to the receptionist...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Previous
123456
LOCATION
CaribbeanCubaCiudad de la Habana ProvinceHavana
NUMBER OF ROOMS
220
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

NH CAPRI LA HABANA - Updated 2023 Hotel Reviews (Havana, Cuba)

Frequently Asked Questions about NH Capri La Habana
Which popular attractions are close to NH Capri La Habana?
Nearby attractions include El Malecon (0.3 miles), Cabaret Parisien (0.1 miles), and El Gato Tuerto (0.1 miles).
What are some of the property amenities at NH Capri La Habana?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at NH Capri La Habana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Capri La Habana?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at NH Capri La Habana?
Yes, secured parking and street parking are available to guests.
What are some restaurants close to NH Capri La Habana?
Conveniently located restaurants include California Cafe, WOOW Restaurant, and Restaurante Paladar Cafe Laurent Habana.
Are there opportunities to exercise at NH Capri La Habana?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does NH Capri La Habana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Capri La Habana?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to NH Capri La Habana?
Many travelers enjoy visiting Old Square (Plaza Vieja) (2.1 miles), San Francisco de Asis Square (2.2 miles), and Palacio De Los Capitanes Generales (2.1 miles).
Does NH Capri La Habana have any great views?
Yes, guests often enjoy the city view available here.