We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.
alert icon Travel Alert: U.S. Travel Licensing Restrictions Apply for Travel to Cuba. For details, click here

Hotel Palacio O'Farrill

Calle Cuba 102 - 108 entre Chacon y Tejadillo, Havana 10100, Cuba
Hotel amenities
Book on TripAdvisor
Trusted partner. We work with Cancelon to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
alert icon Travel Alert: Licensing Restrictions Apply More details
Management photos
Hotel Palacio O\\
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

386 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 136: English reviews
Santiago de Chile
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Just back from a full week there. I had booked on-line via the Cuban Tourist Agency (which obviously subcontracts this service in Spain.) So check-in took no more than five minutes, zero wait, zero delay. Upon making my reservations I had requested an external view room since this was a photo trip. They had ready for me room 201. Done.... More 

Helpful?
Thank JDLSantiagodeChile
Lidelay C, Director Comercial at Hotel Palacio O'Farrill, responded to this review

Dear guest, we are really grateful for your comments about our hotel. We work hard to meet the expectations of satisfaction of our customers, so we are very pleased to know that you had a pleasant stay in our house, which we hope you come back soon. You can be sure that we will take into consideration your comments about... More 

Lynn Haven, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Our stay this past week was an absolute nightmare granted the hotel structure is a lovely old Spanish colonial mansion that converted to a hotel. Our second night the hotel informs me that per their policy my 14 old son is considered and Adult in Cuba and that I needed to pay the difference in my stay. The agency that... More 

Helpful?
Thank Jenneffer A
Lidelay C, Director Comercial at Hotel Palacio O'Farrill, responded to this review

Dear Guest, we deeply regret the inconvenience that you had in our hotel. It is never our intention to cause any trouble to our customers, but we can’t violate the policies established for the accommodation of tourists in our company, which clearly state that children of 14 years old are considered as adults and therefore must pay for their hosting... More 

Travelers are raving about these Havana hotels

Dublin, Ireland
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Havana has to be one of the coolest cities in the world. This hotel is in an original place and gas all the grandure of that time. The courtyard with cascading nestursians, the sweepin stone staircase, large airy bedrooms and the things not working added to a real authentic Cunan experience. The hotel is in a brilliant location make sure... More 

Helpful?
1 Thank Jcac67
Lidelay C, Director Comercial at Hotel Palacio O'Farrill, responded to this review

Dear guest, we are really grateful for your comments about our hotel. We work hard to meet the expectations of satisfaction of our customers, so we are very pleased to know that you had a pleasant stay in our house, which we hope you come back soon. Thank you for choosing us. Best regards from our team, Lidelay Cobas Guillén... More 

Launceston, Australia
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived in the early hours of the morning to stay at this Hotel. Room 201 is huge. It has 3 double doors leading to a balcony, and as the room is on the corner, the balcony wraps around 2 sides. We found everything to be clean. Breakfast was fine, not a huge selection, but enough for us, and it... More 

Helpful?
Thank Jacklynne M
Lidelay C, Director Comercial at Hotel Palacio O'Farrill, responded to this review

Dear guest, we are really grateful for your comments about our hotel. We work hard to meet the expectations of satisfaction of our customers, so we are very pleased to know that you had a pleasant stay in our house, which we hope you come back soon. You can be sure that we will take into consideration your comments about... More 

Glasgow
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

The hotel is in a great location within walking distance of most sights. However the hotel does have a lot of issues, some that may be out of their control. We arrived after 16 hours of travel, in need of a shower, only to find that there was no running water, which also meant the toilet would not flush. We... More 

Helpful?
1 Thank cjslicks
Lidelay C, Director Comercial at Hotel Palacio O'Farrill, responded to this review

Dear guest, we really appreciate your comments about your experience in our hotel, which undoubtedly we will take into consideration for improving the accommodation services we offer. We deeply regret the inconvenience caused during your stay at our hotel. Our philosophy is to offer in all our areas a professional, personalized and familiar service, however, sometimes occur events beyond our... More 

1 review
1 of 5 stars Reviewed June 7, 2016 via mobile

Stayed here in May and could not have been more disappointed. The hotel is in a fantastic location and the lobby area is beautiful however that is where the complements end. We arrived at check in time and were told that our room wouldn't be ready for at least another half hour which was fine. When we got to our... More 

Helpful?
Thank Eire234
Lidelay C, Director Comercial at Hotel Palacio O'Farrill, responded to this review

Dear customer, we really appreciate your comments about your experience in our hotel, which undoubtedly we will take into consideration for improving the accommodation services we offer. We deeply regret the inconvenience caused during your stay at our hotel. Our philosophy is to offer in all our areas a professional, personalized and familiar service, so we are very sorry that... More 

Sydney, Australia
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 17, 2016

This place is absolutely beautiful. Its tucked away in a small street close to the Malecon. A gorgeous residential street where people sit on their door stoops in the afternoon and chat to their neighbours. Its in Old Havana so walking distance to many amazing sights.The building is very impressive and has a great atmosphere. We found the staff to... More 

Helpful?
1 Thank Lynne8962
Lidelay C, Director Comercial at Hotel Palacio O'Farrill, responded to this review

Dear guest, we are really grateful for your comments about our hotel. We work hard to meet the expectations of satisfaction of our customers, so we are very pleased to know that you had a pleasant stay in our house, which we hope you come back soon. Thank you for choosing us. Best regards from our team, Lidelay Cobas Guillén... More 

Denmark
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed May 4, 2016

As we couldn't get a three-night booking for the hotel of our choice, we stayed here for one night after two nights at the Hotel Isabel. The reception was very warm and welcoming and the hotel is beautiful. Our room was huge and delivered all it promised - except for water when we needed it to get ready to go... More 

Helpful?
Thank IrisDenmark
Lidelay C, Director Comercial at Hotel Palacio O'Farrill, responded to this review

Dear guest, We deeply regret the inconvenience generated during your stay at our hotel. Our philosophy is to offer a professional, personal and family accommodation service, however, sometimes occur events beyond our control that impede it, as it has been this specific case of absence of water in the hotel because of breakages in the water supply system of the... More 

Ireland
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed March 27, 2016

This hotel is in a great location in old Havana. When I arrived I was checked in promply and there was a person to help with the luggage which was great. the lady was friendly at check in. I mentioned that there was some link between Ireland and Cuba with this place and she didnt know anything. I found this... More 

Helpful?
2 Thank holiday066
Amersham, United Kingdom
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed March 23, 2016

A reasonably comfortable hotel in a good spot for exploring old Havana. The breakfast was an adequate buffet, made better by the addition of eggs to order, but spoiled by the poor coffee. Architecturally attractive, with spacious rooms on the upper floors, but subject to the usual issues in Cuba in terms of lighting and plumbing. Can be noisy when... More 

Helpful?
Thank hmalleston
Questions? Get answers from hotel staff and past guests. Ask a question

222 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (218)
Viewed
Family/Play Areas (4)
Viewed
View from Room (15)
Viewed
Room/Suite (46)
Viewed
Hotel & Grounds (43)
Viewed
Dining (13)
Viewed
Bathroom (9)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (87)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (4)
Viewed
Room/Suite (2)
Viewed
Hotel & Grounds (1)
Viewed
Dining (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Havana
0.0 mi away
Sol Hotel
Sol Hotel
#5 of 7 in Oyster Pond
4.5 of 5 stars 161 reviews
0.0 mi away
The Westin Dawn Beach Resort & Spa, St. Maarten
0.0 mi away
Ottley's Plantation Inn
Ottley's Plantation Inn
#1 of 6 in Basseterre
5.0 of 5 stars 477 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Royal Palms
Royal Palms
#1 of 3 in South Hill
5.0 of 5 stars 52 reviews
0.0 mi away
A Peace of Paradise
A Peace of Paradise
#1 of 1 in Praslin Quarter
5.0 of 5 stars 33 reviews
0.4 mi away
Iberostar Parque Central
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Free Breakfast
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities

Additional Information about Hotel Palacio O'Farrill

Address: Calle Cuba 102 - 108 entre Chacon y Tejadillo, Havana 10100, Cuba
Location: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $87 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palacio O'Farrill 4*
Number of rooms: 38
Reservation Options:
TripAdvisor is proud to partner with Otel so you can book your Hotel Palacio O'Farrill reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palacio o`Farrill Hotel Havana
Palacio o Farrill Havana
Hotel Style:
#4 Best Value Hotel in Havana
#23 Luxury Hotel in Havana
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay