We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Palacio O'Farrill

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Travel Alert: Licensing Restrictions Apply More details
Management photos
Hotel Palacio O\\
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

447 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 158: English reviews
Start your review of Hotel Palacio O'Farrill
 Click to rate
Boulder, Colorado
Reviewed 2 weeks ago

The location is great, on the edge of old town and close to the waterfront. Walking distance to restaurants and museums etc. The old building used to be beautiful but it has not been maintained. For instances, the tiles have been installed by someone who speared the grout all over the tiles and didn't bother to wipe it up. Our...

 Report
Helpful?
Thank Ron W
England
Reviewed 3 weeks ago

The hotel was located in the old part of Havana which was good for walking along the old streets. However, it was expensive, and many things in the room did not work. No light bulbs in the bedside lamps, no windows either so very dark, bidet in bathroom not connected and the lights on mirror in bathroom didn't work. However,...

 Report
Helpful?
Thank ClancyEngland
London, United Kingdom
Reviewed 4 weeks ago

The courtyard where breakfast is served is beautiful, but yes we were put in a horrible windowless room too. It was pleasant enough but just a horrible feeling so we asked to move and they did move us the following day to a room with a very small window with bars on it but at least it was better than...

 Report
Helpful?
Thank Poppy28
San Jose, California
Reviewed February 12, 2017

For her 70th Birthday celebration treat, my sister chose Cuba as we Americans are now allowed to travel to Cuba. Through Trio Advisor I chose this hotel. This site sent to Hotelsclick I booked 5 days for S1085.00 paid & was confirmed.On our arrival the front desk would not make eye contact gave us a letter telling us we had...

 Report
Helpful?
3Thank 630rolanb
Reviewed February 12, 2017 via mobile

I booked this hotel through Trip Advisor & their site directed me to Hotelclicks.com. I booked it for a special reason my sister turned 70 & she choose this hotel because she wanted the old Cuba style. Hotelclicks.com was the booking agent & they processed the reservation & accepted the payment of $1085.00 then sent me the confirmation ema. I...

 Report
Helpful?
1Thank Roland B
Reviewed February 1, 2017

The building entrance is very nice, but looking a little faded. I had a room on the 1st floor, it was a decent size, but had lots of minor, but annoying maintenance issues. The door stuck wen you tried to open and close it. The walls were crumbling (to the point the plaster powder fell off if you touched it)....

 Report
Helpful?
Thank Mark P
Milano, Italia
Reviewed January 28, 2017 via mobile

The structure of the building is nice but very old and so are the rooms. Low lights, dirty towels and bathrooms, unprofessional service. In the evening water was turned down and we could not shower, they said it was going to be restored in the early morning. The day after there was only cold water and the pressure was still...

 Report
Helpful?
Thank CoolerThanBi
CommercialOFarrill, Director Comercial at Hotel Palacio O'Farrill, responded to this review

Dear guest, we really appreciate your comments about your experience in our hotel, which undoubtedly we will take into consideration for improving the accommodation services we offer. This puts us in the commitment to improve every day for you, our dear customers. Undoubtedly we will do our best to achieve this, while we invite you to join us at the...

st cyr sur mer
Reviewed January 16, 2017

Great architecture and location but not worth the price. No top in the bathroom so no possibility to take a bath, All tabs leaking, impossible to turn off the light in the bathroom, lift not working when we were on third floor (79 steps), telephone of the whole hotel not working, no wi-fi, limited poor breakfast, in a noisy surrounding....

Review collected in partnership with Galahotels.com
 Report
Helpful?
Thank voyageurStCyrSurMer
CommercialOFarrill, Director Comercial at Hotel Palacio O'Farrill, responded to this review

Dear guest, we really appreciate your comments about your experience in our hotel, which undoubtedly we will take into consideration for improving the accommodation services we offer. This puts us in the commitment to improve every day for you, our dear customers. Undoubtedly we will do our best to achieve this, while we invite you to join us at the...

Auckland, New Zealand
Reviewed January 11, 2017 via mobile

If you like to walk this hotel is well positioned for walking old Havana and the bay board walk. Bring good maps with you as hard to find in Havana. Hotel is shabby chic, grand and in bit of a need of an upgrade. However the rooms are clean. The lighting is dark due to lack of light bulbs, bring...

 Report
Helpful?
Thank rachelhD8079JN
CommercialOFarrill, Director Comercial at Hotel Palacio O'Farrill, responded to this review

Dear guest, we really appreciate your comments about your experience in our hotel, which undoubtedly we will take into consideration for improving the accommodation services we offer. This puts us in the commitment to improve every day for you, our dear customers. Undoubtedly we will do our best to achieve this, while we invite you to join us at the...

Paris, France
Reviewed January 3, 2017

We were staying in Habana Vieja close to the Palacio O Farrell. This is a beautiful hotel with a central patio which is an oasis of calm in Habana Vieja. They have wifi, very good coffee and good cocktails. We went every day to chill out for an hour or so!

 Report
Helpful?
Thank Adelina99
CommercialOFarrill, Director Comercial at Hotel Palacio O'Farrill, responded to this review

Dear guest, we are really grateful for your comments about our hotel. We work hard to meet the expectations of satisfaction of our customers, so we are very pleased to know that you had a pleasant stay in our house, which we hope you come back soon. You can be sure that we will take into consideration your comments about...

Questions? Get answers from hotel staff and past guests. Ask a question

266 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (259)
Viewed
Room/Suite (56)
Viewed
Bathroom (16)
Viewed
Family/Play Areas (4)
Viewed
View from Room (16)
Viewed
Hotel & Grounds (49)
Viewed
Dining (13)
Viewed
Business Center/Function Rooms (1)
Viewed
1:20
Videos (1)
Viewed
Other (103)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (7)
Viewed
Business Center/Function Rooms (1)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (2)
Viewed
Dining (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Havana
1300.5 mi away
Sol Hotel
Sol Hotel
#5 of 8 in Oyster Pond
176 reviews
0.0 mi away
Colombus Hotel
Colombus Hotel
#7 of 8 in Oyster Pond
30 reviews
0.0 mi away
Royal Palms
Royal Palms
#1 of 3 in South Hill
60 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Hodelpa Garden Suites
Hodelpa Garden Suites
#2 of 11 in Juan Dolio
174 reviews
70.5 mi away
Barcelo Solymar Arenas Blancas Resort
6.1 mi away
Melia Habana
Melia Habana
#2 of 78 in Havana
3,173 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Services
  • Breakfast included
  • Laundry Service
  • Concierge

Additional Information about Hotel Palacio O'Farrill

Address: Calle Cuba 102 - 108 entre Chacon y Tejadillo, Havana 10100, Cuba
Location: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $166 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palacio O'Farrill 4*
Number of rooms: 38
Also Known As:
Palacio o`Farrill Hotel Havana
Palacio o Farrill Havana
Hotel Style:
#26 Luxury Hotel in Havana
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hotel Palacio O'Farrill staff and other travelers.
15 questions
Ask a question

See all questions (15)

Questions? Get answers from Hotel Palacio O'Farrill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“no view rooms except limited on the third floor.”
 of 5 bubbles RonW353, 2 weeks ago | Read review
“Get one of second floor in case lifts stop working. Also many do not have windows.”
 of 5 bubbles ClancyEngland, 3 weeks ago | Read review
“Do not book any hotel using galahotels.com”
 of 5 bubbles cnidoc, Dec 28, 2016 | Read review
“third floor was quiet, second floor had larger suites”
 of 5 bubbles 192elisabethu, Sep 23, 2016 | Read review
“the 3rd floor rooms are supposed to be the best”
 of 5 bubbles D0inaL, Sep 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question