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Saratoga Hotel

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Traveler (997)
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Panoramas (9)
Dining (166)

About

Location
Cleanliness
Service
Value
Hotel Saratoga best pool rooftop view in Havana, 5 star Luxury, 96 rooms and WIFI free. Other services Cradles Direct phone line Satellite TV FREE WIFI Air conditioning Safe in-room Minibar Room service Laundry and ironing 3 Bars 2 Restaurants Dinners and feasts service Buffet and A la Carte Breakfast Parking lot Luggage room 24 hours Reception Service Concierge Tour desk Car rental Business center Spa (Jacuzzi, masaje and steam bath) 2 Meeting rooms Baby sitter service Swimming pool
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Property amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Safe
Luxury
HOTEL CLASS
Hotel links
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1,447Reviews
1,398Photos
70Q+A
100Room tips
Traveler rating
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Popular mentions
As mentioned in a lot of the reviews the location is fabulous, right in the heart of town. You can walk anywhere if you choose. Our room looked out over the park near the Capital and was fantastic. The AC worked extremely well, The "mezz" bar was a favorite hangout as well as
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Response from Guide790476, Public Relations Manager at Saratoga Hotel
Responded 2 days ago
Dear ann2015959, We thank you for taking your time to write this valuable and helpful review. We're pleased to know that you enjoyed your stay... Please know that your comments regarding to the electricity fail and bathroom are being taken into highest consideration. Best regards, Quality & Customer Service
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Hotel's Favorite
A solid old hotel in the center of Havana, with thoughtfully appointed rooms and attentive service. From the lobby to the bar in the mezzanine courtyard and the rooftop pool and bar, everywhere were signs of understated elegance. In our room this included beautiful old tile
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Response from SARATOGA H, Public Relations Manager at Saratoga Hotel
Responded Apr 2, 2018
Dear Blue_Byways, Greetings from Saratoga Hotel! Thank you so much for your beautiful review. It’s a true delight to read that how much you enjoyed your overall stay with us.Our team was delighted to hear your nice words. It is opinion such as yours that inspires the staff to constantly strive for excellence and to make sure that our guests leave the hotel with great memories. We are looking forward to your next visit to your home in Havana City, Saratoga hotel, for another memorable stay. Warmest regards, Quality & Customer Service Manager
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Very well appointed rooms and baths. The bar at the top of the staircase was a constant gathering spot in between events for our group. Very knowledgeable bartenders and excellent service. The roof top pool and views are memorable
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Response from Guide790476, Director de Relaciones Públicas at Saratoga Hotel
Responded 2 days ago
Dear steve r, Thank you for your nice review. We're delighted to read that you had a great time and enjoyed the ambience. Also it's a pleasure for us that you've enjoyed the roof top pool and the staff service. We hope you decide to visit us again soon... We will share your comment with our team who will be happy to hear it. We hope to welcome you back soon, Best regards, Quality & Customer Service Manager
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Let’s start with the positive points: location is excellent, in the heart of old Havana just by the Capitólio. Staff are very sweet and helpful, they do try their very best to please guests and solve any problems. The hotel lobby and bar areas are very elegant, the air is fresh
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Response from Guide790476, Director de Relaciones Públicas at Saratoga Hotel
Responded 1 week ago
Dear eurydice2017, We thank you for writing in regards to your experience with us, but we're saddened to find that we couldn't live up to your expectations completely. We're glad to read that you enjoyed the staff service, our public areas, free wifi connection as well as the central location, which is ideal for visitors who want to know the downtown highligths. However, It's very saddening for us to know that you didn’t find the confort of your room to be adecuate, due to humidity inconveniences, so we will take all your comments very seriously and give them highest priority. Warm regards, Quality & Customer Services Manager
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Our room was clean and quiet, and a very good location. But the room temperature was cold. We asked twice for the thermostat to be fixed, but nothing happened. This is definitely one of the better hotels in Havana. Just keep expectations in check. Also the breakfast buffet was
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Response from Guide790476, Public Relations Manager at Saratoga Hotel
Responded 1 week ago
Dear dvandjay, We thank you for writing down in regards to your experience with us, but we're saddened to find that we couldn't live up to your expectations completely. Moreover, we're glad to read that you enjoyed both the room cleanliness as well as the central location. It's very saddening to know that you didn’t find the temperature of your room to be adecuate, so we take all your comments very seriously and give them highest priority. Warm regards, Quality & Customer Services Manager
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All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Center & Event Rooms
Our bedroom on 2nd floor
Junior Suite
Professional photo exclusively commissioned by TripAdvisorSaratoga Hotel
The Suite Capitolio at the Hotel Saratoga
Professional photo exclusively commissioned by TripAdvisorSaratoga Hotel
The Deluxe Patio Room at the Hotel Saratoga
Ванная комната
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12345669
I'm afraid I don't know the answer to pool access, but the Saratoga has a Concierge so reach out to them. Non guest did frequent the rooftop bar. Enjoy Havana!
0 votes
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Supposed to be non-smoking but I smelt when I entered my room the evident "hangover" whiff of cigarette smoke. Basically rules are not kept to.
0 votes
Yes you can visit there if you are not a guest. However, later in the evenings, the doors are closed and there is someone at the door to monitor who goes in and out. They ask if you’re a guest or looking to eat and then direct you to the appropriate area.
1 vote
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I though that is a good idea wait, because it’s a very good choice Saratoga Hotel for your marriage
0 votes
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12345614
"Pay for the deluxe rooms - worth it!!"
"At walking distance to the main attractions downtown"
"not choose top floors because the noise of AC"
"Take a Junior Suite"
"Our rooms faced the atrium so they were quiet but a little dark."
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12345620
PRICE RANGE
$223 - $597 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
saratoga hotel havana
LOCATION
CaribbeanCubaCiudad de la Habana ProvinceHavana
NUMBER OF ROOMS
96
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