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Saratoga Hotel

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Traveler (949)
Room & Suite (340)
Dining (165)
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Overview
  • Excellent35%
  • Very good44%
  • Average14%
  • Poor5%
  • Terrible2%
Travelers talk about
“mezzanine bar”(99 reviews)
“rooftop pool”(208 reviews)
“patio room”(15 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (1,397)
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1,053 results
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437
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374
437
152
65
25
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All reviewsmezzanine barrooftop poolpatio roomjunior suitefree wificapitol buildingold havanabeautiful hotelother hotelscigar factoryseparate showerour honeymoonnoisy at nightinternational standardsbreakfast buffetcuban hotelsel floridita
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1 - 5 of 1,053 reviews
Reviewed 1 week ago via mobile

First of all this bar is absolutely gorgeous! Saratoga is located right in the center of Havana so it makes it very easy to get around! The roof top pool and bar is great! Wonderful views of the city up there! The staff was very...More

Thank Jenny S
Response from SARATOGA H, Director de Relaciones Públicas at Saratoga HotelResponded 1 week ago

Dear Jenny S, We thank you for taking your time to write this valuable and helpful review. We're pleased to know that you enjoyed our bar and also appreciated the service from our staff. Your opinion is very important for us and thank you again...More

Reviewed 4 weeks ago via mobile

excellent service and facilities, great location. staff is very friendly and great roof top pool. keep in mind that this is cuba and some days some of the food on menu not available. overall great hotel for long weekend getawaysMore

Thank mw74590
Response from SARATOGA H, Public Relations Manager at Saratoga HotelResponded 4 weeks ago

Dear mw74590, Thank you for taking time to share your experience with us trought this review. It is a great pleasure to know that you enjoyed everything from the excellent service,friendly staff, to the rooftop swimming pool and central location. Thank you once again and...More

Reviewed 4 weeks ago

Our stay was riddled with terrible experiences. To start, the customer service was laughable, many people were rude when we asked basic questions or for recommendations. The room was noisy and mediocre at best. Neither the AC nor the bathroom worked properly, however they claimed...More

2  Thank ChadORE36
Response from SARATOGA H, Gerente at Saratoga HotelResponded 3 weeks ago

Dear ChadORE36, We appreciate that you have taken part of your time to share your experience after your recent stay at our hotel. Although it’s strange what you tell us, know that it’s an encouragement for our team members to learn from comments like this,...More

Reviewed May 13, 2018

We stayed at the Saratoga for 3 nights when we first arrived in Havana (wanted a soft landing in Cuba and to experience the feeling of staying at a grand old colonial hotel in Cuba!) When we arrived late evening, we were expected and warmly...More

Thank Aussie_Travel_Writer
Response from SARATOGA H, Director de Relaciones Públicas at Saratoga HotelResponded May 14, 2018

Dear Aussie_Travel_Writer, Thank you very much for taking the time and sharing such an amazing review of your recent stay in our beautiful hotel. It makes us very proud to know that our legendary team ensured you were treated with exquisite care throughout the special...More

Reviewed May 12, 2018

I went to Saratoga Hotel for one evening and had a wonderful experience. The hotel is beautiful, with everything you would expect of the Cuban style, and the people working at the bar Mezanine (Elaine and Yanet) were great. Elaine is excellent at making the...More

Thank Charles N
Response from SARATOGA H, Director de Relaciones Públicas at Saratoga HotelResponded May 14, 2018

Dear Charles N, We appreciate you have taken part of your time to review us here and we're very glad to know that you had a wonderful experience at our hotel, as a result of the excellent service provided by our staff. We hope that...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
$258 - $497 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Havana
#6 Luxury Hotel in Havana
#9 Business Hotel in Havana
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
$258 - $497 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Havana
#6 Luxury Hotel in Havana
#9 Business Hotel in Havana
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Add Photo Photos
Traveler (949)
Room & Suite (340)
Dining (165)
Pool & Beach (124)
Amenities (41)
Family and Play Areas (5)
Business Center & Event Rooms (1)
Questions & Answers
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Savila89
November 30, 2017|
AnswerShow all 4 answers
Response from Argy39 | Reviewed this property |
I don’t believe so.
0
Votes
Carolyn C
October 20, 2017|
AnswerShow all 2 answers
Response from juliets837 | Reviewed this property |
I have a photo I can send you if you want. I don't know the story behind the mural but it appears to be a magician or mythical figure conjuring up a surreal animal, all against a starlit background.
0
Votes
Room Tips
"Non Smoking rooms are on the 7th floor"
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"choose a room on the side street, not the front ones"
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"Don't expect a view, many don't have them."
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"Dont' have 301 or 303 = both rooms 'damp' and rubbish view. Great bathroom though! and good beds."
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