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Hotel Vedado-Saint John's

Traveler (548)
360
Panoramas (10)
Room & Suite (267)

About

Location
Cleanliness
Service
Value
The complex is located in the heart of Vedado area, 25 km from Jose Marti International Airport. Only 200 meters from The Malecon, Havana seafront, and close to La Rampa, a major artery of the city that agglomerated different ministries, banks, galleries, shops, craft fairs, night Centres, Restaurants, Airlines Offices, etc. The hotel has 291 rooms, three restaurants open from 7 am to 12 pm (breakfast, lunch and dinner). It also has a cafeteria and two lobby bar 24 hours . It has two pools with snack bar, open daily from 10:00 a.m. to 6:00 pm, a gym with sauna and massage service (11:00 a.m. to 8:00 pm), a medical service, a business center and WIFI INTERNET in common area. There are two Tourism bureau for selling excursions and a shops. Do not have disabled facilities.
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Property amenities
Pool
Restaurant
Bar/Lounge
Breakfast included
Concierge
Non-smoking hotel
Outdoor pool
Public Wifi
Room features
Air conditioning
Minibar
Family Rooms
Good to know
HOTEL CLASS
777Reviews
769Photos
22Q+A
55Room tips
Traveler rating
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Popular mentions
+1
Check in was seamless. Told reception my name, passed them my passport and they photocopied it and gave it back to me with my room card electronic access. I signed registration sheet and a few minutes later the porter was showing me how to use the A/C and remote for the TV. The
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Response from HotelVedadoStJohns, Director Comercial at Hotel Vedado-Saint John's
Responded 3 weeks ago
Dear client, We really appreciate your comments and off course they will serve to improve the service we render to you. We will use them as an opportunity to work harder and make people that visit us have a happy stay in our hotel. Thanks
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This hotel is okayish for Cuban standards.It's very common the elevator stops working or there is no water etc. There's always something that doesn't work. Food is horrible. It seems like the only dish they know is dry rice with meat and cabbage or variations of it. Also get
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Response from HotelVedadoStJohns, Director Comercial at Hotel Vedado-Saint John's
Responded 4 weeks ago
Dear client, We already read your comments and immediately they were sent to the rest of the team to check everything you have said. We sorry you ´ve got this impression of the hotel, but we will take this as an opportunity to better our service and comfort. You may be sure hotel workers will solve all these negative remarks and the next clients will not find anything like this. Thanks
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The hotel is OK,- Cuban standard. Not a hotel I would consider in Europe or US, but in Cuba,- good enough. The rooms could be cleaner, but the bed was always clean and made. Don`t run your finger over other surfaces or look under furniture. The bathrooms,- again OK for Cuban
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Response from HotelVedadoStJohns, Director Comercial at Hotel Vedado-Saint John's
Responded Feb 13, 2019
Dear Customer: We have received your response and we have sent it to the whole team. We appreciate your comments about the hotel, but we assume it as an opportunity for further improvement. Our team strives to improve every day always thinking about it clients. Best regards.
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I was wondering how this Hotel would be, having read mixed reviews on this site, but I quite liked it, clean sheets, a TV that works, warm shower, comfy beds and functioning windows. it was the Cuban winter, so did not need to try the airconditioning, as the nights were
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Response from HotelVedadoStJohns, Director Comercial at Hotel Vedado-Saint John's
Responded Feb 13, 2019
Dear Client, It has been a pleasure reading your comments and we welcome your feedback. Our hotel runs a continuous improvement plan that will allow us to have a better quality product. We strive to provide the service you deserve, and we assure that our next guests will feel at home. Regards
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Over the years I have 24 trips to Cuba and so many all over the world. Hotel St John and Vedado is by far the worst I saw, First the photos are not at all accurate ,Not safe, filthy , fire and health hasard, We arrived at 1 am and finaly gave up after the third Roon . The
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Response from HotelVedadoStJohns, Director Comercial at Hotel Vedado-Saint John's
Responded Dec 24, 2018
Dear Customer, We regret that you had a negative opinion of our hotel. At the moment we execute a plan of improvements that surely will solve every problem we still have. We have sent your comments to the rest of the team for the purpose of acting on them and solve every detail raised by you. You may be sure that we will work hard to solve every situation presented and We thank you for your comments, that we will use as an opportunity to make the necessary changes. Regards,
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Hi, does the rooms have an iron?
Hello. No, there are no irons (nor laundry services). I apologise for spellcheck error in word "hello" above.
0 votes
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Are safes in the room, do they work, and how big are they? Will a lap top fit in one?
Dear client, At this moment we are installing the safes in part of the hotel, we are planning to complete the whole hotel in a few weeks, so we will have all the rooms covered with safes.
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I found the staff at the reception desk to be very helpful and friendly.
0 votes
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12345
"Rooms on south would have views but street traffic"
"Take a look at the room before accepting! Check for bugs! Be aware that the lift often do not work because of power cut."
"if you want a good room stay in another hotel"
"Stay clear of this place."
"Rooms on the street are less quiet than rooms on the side"
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PRICE RANGE
$50 - $102 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vedado hotel havana
LOCATION
CaribbeanCubaCiudad de la Habana ProvinceHavana
NUMBER OF ROOMS
291
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