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Hotel Beltran de Santa Cruz

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Hotel Beltran de Santa Cruz
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112 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Guildford, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here in August as part of our honeymoon (Varadero, Havana, Trinidad then back to Havana).Lovely building and ideal for the Plaza Vieja in Havana but the room was dark and mouldy. Staff were grumpy and watched us struggle upstairs with heavy bags while choosing to ignore the lighter stuff. Attitudes changed on the day we were checking out when... More 

Helpful?
1 Thank martin b
Randy R, Director Comercial at Hotel Beltran de Santa Cruz, responded to this review

Thank you very much for your comments, and work on point out difficulties and the necessary measures will be taken More 

Leeds, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed June 19, 2016

Although just a huge door in the wall outside, beyond is a very attractive courtyard which has the rooms around it. We stayed for 2 separate nights, one at the beginning of the holiday and one at the end. The breakfast was OK. They could be more generous with the bread and provided toast but the omelette was freshly cooked... More 

Helpful?
Thank 30deebugs
Randy R, Director Comercial at Hotel Beltran de Santa Cruz, responded to this review

Hello, my name is yasmin and i am the person in charge for check the internet for the hotel Beltran de Santa Cruz and we appreciate your opinión because is a way to work better and good. Is very king for you. Have a nice days and it will be a pleasure to receive you again in our hotel. More 

Frankfurt, Germany
Level Contributor
151 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed April 28, 2016

Originally we were booked in the El Meson de la Flota, however, they said that they had problems with the water supply. So they took us to the Hostal Beltran de Santa Cruz which is close by. - The hotel is a few meters away from the Plaza Vieja that means you are really in the center with a lot... More 

Helpful?
Thank Ralph K
Randy R, Director Comercial at Hotel Beltran de Santa Cruz, responded to this review

Hello, i write you for send an apology for the things happenedd in the hotel .We are workings for results all this things for us. Because we really know the problems and resolve it. More 

Leigh-on Sea, United Kingdom
Level Contributor
119 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed April 12, 2016

Arrived at the hotel on foot (no vehicle acces to the front of the hotel, short 1-200 metre walk) at 11pm on a Saturday evening, loud music playing from both bars just at the corner of the Vieja Plaza, (this does play every night, okay if you want to join in the fun,not okay if your looking for a quite... More 

Helpful?
Thank Collo68
Randy R, Director Comercial at Hotel Beltran de Santa Cruz, responded to this review

Hello, i write you for send an apology for the things happenedd in the hotel .We are workings for results all this things for us. Because we really know the problems and resolve it. More 

Birmingham, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 11, 2016

The first night we arrived and were shown to our room there was no seat on toilet, taps didn't work. We managed to change rooms but the third night the hotel ran out of water. The best thing about this hotel is the location, we stayed five nights and breakfast was the same every morning. Staff are very friendly but... More 

Helpful?
Thank Lynne B
london, UK
Level Contributor
63 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed March 29, 2016

It's just off Plaza Vieja so perfect location for exploring the sights, restaurants and bars. Room was huge with a big bathroom, fresh towels, large modern TV and fridge to keep water cold. Breakfast was served in the charming courtyard but was a little bit random. There was no choice you just got what you were given and other tables... More 

Helpful?
Thank snogaroonies
St Ives, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 12, 2016

The hotel room was huge and had two large single beds. It was cool just perfect for the warm weather and there were plenty of towels for us. However the bath which had a shower attachment was very slippy and we needed to be careful. Old fashioned but comfortable and in a central location.

Helpful?
Thank Lesley19990374
Manchester, United Kingdom
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed January 3, 2016

This was the last stop on our tour of Cuba. Perfectly placed in the centre of Havana for everything. Just looked like a large gate in the wall when we arrived. But what a beautiful courtyard once inside. Very old and very traditional on a cobbled street this hotel is absolutely perfect for a stay in Havana, one of the... More 

Helpful?
Thank Janice S
Wales
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed November 30, 2015

Average Cuban Hotel. The room windows overlook the courtyard so there is little privacy on the ground floor if you open the shutters. The eco-friendly light bulbs give virtually no light. The breakfast in the pleasant courtyard is similar to every breakfast we had in Cuba. Why is Cuban bread so awful? An artisan baker would be a huge success.... More 

Helpful?
Thank paulmacca
Oslo, Norway
Level Contributor
178 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed November 29, 2015

The courtyard where breakfast is served, is nice. Breakfast is much the same as everywhere on Cuba at least within this category. Nice staff. We stayed here twice during our tour of Cuba, but the rooms where a bit on the dark and damp side and the visit from a huge cockroach the second time, made sure we didn't stay... More 

Helpful?
Thank LiseBB2014
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Amenities

Highlights
  • Bar/Lounge
Things to do
  • Bar/Lounge
In your room
  • Air Conditioning
  • Minibar
Services
  • Concierge

Additional Information about Hotel Beltran de Santa Cruz

Address: C/ San Ignacio 411 entre Sol y Muralla, Havana, Cuba
Location: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $93 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Beltran de Santa Cruz 3*
Number of rooms: 11
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Also Known As:
Hostal Beltran De Santa Cruz Hotel Havana
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