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Hotel Beltran de Santa Cruz

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Hotel Beltran de Santa Cruz
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115 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Wolverhampton
Reviewed 4 weeks ago

Absolutely love this place. We had three nights at the Beltran, two at the start of our Cuba adventure/holiday, one at the end. It is a beautifully restored old house in Havana Vieja (old Havana) seconds away from La Plaza Vieja (the old square) with all its places to eat and drink and catch a slice of Cuban life. Our...

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Helpful?
Thank KylieMinge
Randy R, Director Comercial at Hotel Beltran de Santa Cruz, responded to this review
Google Translation

KylieMinge, muchas gracias por sus comentarios, trabajamos para que el cliente se sienta lo mejor posible, esperamos nuevamente su visita...

Vienna, Austria
Reviewed October 20, 2016

This rating is not for Beltran de Santa Cruz. The hotel was overbooked and we had to change to hotel La Flotta 15 minutes walking distance. This was not very convenient with all our luggage. La Flotta was OK. Friendly staff.

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Thank 325hans
Randy R, Director Comercial at Hotel Beltran de Santa Cruz, responded to this review
Google Translation

325hans, muchas gracias por sus comentarios, trabajamos para que el cliente se sienta lo mejor posible, esperamos nuevamente su visita...

Guildford, United Kingdom
Reviewed September 6, 2016

Stayed here in August as part of our honeymoon (Varadero, Havana, Trinidad then back to Havana).Lovely building and ideal for the Plaza Vieja in Havana but the room was dark and mouldy. Staff were grumpy and watched us struggle upstairs with heavy bags while choosing to ignore the lighter stuff. Attitudes changed on the day we were checking out when...

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1Thank martin b
Randy R, Director Comercial at Hotel Beltran de Santa Cruz, responded to this review

Thank you very much for your comments, and work on point out difficulties and the necessary measures will be taken

Leeds, United Kingdom
Reviewed June 19, 2016

Although just a huge door in the wall outside, beyond is a very attractive courtyard which has the rooms around it. We stayed for 2 separate nights, one at the beginning of the holiday and one at the end. The breakfast was OK. They could be more generous with the bread and provided toast but the omelette was freshly cooked...

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Helpful?
Thank 30deebugs
Randy R, Director Comercial at Hotel Beltran de Santa Cruz, responded to this review

Hello, my name is yasmin and i am the person in charge for check the internet for the hotel Beltran de Santa Cruz and we appreciate your opinión because is a way to work better and good. Is very king for you. Have a nice days and it will be a pleasure to receive you again in our hotel.

Frankfurt, Germany
Reviewed April 28, 2016

Originally we were booked in the El Meson de la Flota, however, they said that they had problems with the water supply. So they took us to the Hostal Beltran de Santa Cruz which is close by. - The hotel is a few meters away from the Plaza Vieja that means you are really in the center with a lot...

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Thank Ralph K
Randy R, Director Comercial at Hotel Beltran de Santa Cruz, responded to this review

Hello, i write you for send an apology for the things happenedd in the hotel .We are workings for results all this things for us. Because we really know the problems and resolve it.

Leigh-on Sea, United Kingdom
Reviewed April 12, 2016

Arrived at the hotel on foot (no vehicle acces to the front of the hotel, short 1-200 metre walk) at 11pm on a Saturday evening, loud music playing from both bars just at the corner of the Vieja Plaza, (this does play every night, okay if you want to join in the fun,not okay if your looking for a quite...

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Helpful?
Thank Collo68
Randy R, Director Comercial at Hotel Beltran de Santa Cruz, responded to this review

Hello, i write you for send an apology for the things happenedd in the hotel .We are workings for results all this things for us. Because we really know the problems and resolve it.

Birmingham, United Kingdom
Reviewed April 11, 2016

The first night we arrived and were shown to our room there was no seat on toilet, taps didn't work. We managed to change rooms but the third night the hotel ran out of water. The best thing about this hotel is the location, we stayed five nights and breakfast was the same every morning. Staff are very friendly but...

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Thank Lynne B
london, UK
Reviewed March 29, 2016

It's just off Plaza Vieja so perfect location for exploring the sights, restaurants and bars. Room was huge with a big bathroom, fresh towels, large modern TV and fridge to keep water cold. Breakfast was served in the charming courtyard but was a little bit random. There was no choice you just got what you were given and other tables...

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Thank snogaroonies
St Ives, United Kingdom
Reviewed March 12, 2016

The hotel room was huge and had two large single beds. It was cool just perfect for the warm weather and there were plenty of towels for us. However the bath which had a shower attachment was very slippy and we needed to be careful. Old fashioned but comfortable and in a central location.

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Thank Lesley19990374
Manchester, United Kingdom
Reviewed January 3, 2016

This was the last stop on our tour of Cuba. Perfectly placed in the centre of Havana for everything. Just looked like a large gate in the wall when we arrived. But what a beautiful courtyard once inside. Very old and very traditional on a cobbled street this hotel is absolutely perfect for a stay in Havana, one of the...

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Thank Janice S
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Amenities

Highlights
  • Bar/Lounge
Things to do
  • Bar/Lounge
In your room
  • Air Conditioning
  • Minibar
Services
  • Concierge

Additional Information about Hotel Beltran de Santa Cruz

Address: C/ San Ignacio 411 entre Sol y Muralla, Havana, Cuba
Location: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $146 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Beltran de Santa Cruz 3*
Number of rooms: 11
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Also Known As:
Hostal Beltran De Santa Cruz Hotel Havana
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Beltran de Santa Cruz staff and other travelers.
5 questions
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Questions? Get answers from Hotel Beltran de Santa Cruz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We only stayed in the one so can only comment on this one.”
 of 5 bubbles KylieMinge, 4 weeks ago | Read review
“Ours was perfect on the ground floor.”
 of 5 bubbles snogaroonies, Mar 29, 2016 | Read review
“An upper floor room will be quieter”
 of 5 bubbles Lesley19990374, Mar 12, 2016 | Read review
“Avoid ground floor”
 of 5 bubbles paulmacca, Nov 30, 2015 | Read review
“There is no elevator, something which is quite normal in Cuba. But if you do not walk too well, avoid rooms especially at the top floor.”
 of 5 bubbles LiseBB2014, Nov 29, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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