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Hotel Raquel

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Calle Amargura 103 Esquina A San Ignacio, Havana Cuba
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About

#39 of 346 hotels in Havana
Location
Cleanliness
Service
Value
I would emphasize that the services offered are FREE gym and sauna for guests staying at our hotel It is also good to note that hotel guests are entitled to free parking
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Property amenities
Free breakfast
Bar / lounge
Restaurant
Breakfast buffet
Rooftop bar
Rooftop terrace
Concierge
Laundry service
Room features
Air conditioning
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Historic Hotel
814Reviews36Q+A100Room tips
Traveler rating
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WillXOH wrote a review Apr 2020
London, United Kingdom60 contributions7 helpful votes
This is my second time to Habana, so I know all the usual faults, but even this place was beyond poor. Do not stay here, go give your money to small hotel or a home stay. The front desk staff are rude and demotivated. Arrived at 11pm, and they couldn’t find our reservation, so they slowly did nothing until finally over an hour later, let us check in to many of their empty rooms. Standard no water / cold water for most of the time. We showered at the sister hotel and at the Pool of the Iberostar. The hotel roof terrace is empty and not manned, I did not see one person drink at the bar in my four nights there ... probably put off by the high prices. Breakfast, despite the cheery staff, was awful. The one saving grace for this place is the location .... the only one.
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Date of stay: March 2020Trip type: Traveled as a couple
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Chuck1072 wrote a review Mar 2020
East Sussex324 contributions103 helpful votes
I stayed twice here at the start and end of our trip- first experience was awful - receptionist was surly and unwelcoming, wouldn't help me find an Etecsa office to get a wifi card, they had no wifi either. Our room was awful- 101, it smelt damp and could barely see, there was no water let alone hot water when I went to shower. Breakfast was unappetising and very basic. The final stay - we had an overnight manager who was waiting for us at the door at 1am, he was welcoming and had everything ready for us to check in and we had the nicest room 203 which has 3 balconies and light bright airy and a pleasant place to stay in - the bathroom worked - still no hot water though and breakfast was really good and excellent selection. The hotel is in the pedestrian zone and cars can get to the hotel and park which is handy as it is quieter than most hotels in Havana - the dogs and roosters on the roof opposite crowing will be noisy though in the very early hours. It is excellent location for Plaza Vieja and most of the sights are easily within walking distance.
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Date of stay: March 2020
Location
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Service
Room Tip: Room 203 is on the corner with 3 balconies avoid 101 and 107 no wndows
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Oscar R wrote a review Feb 2020
1 contribution
It was a good/nice trip to Havana and the people are very friendly and its good to be on the island,I will be back in that Hotel for sure. I like the place and the history of Cuba.I would like to live there and the cars are beautiful.
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Date of stay: August 2019
Location
Cleanliness
Service
Room Tip: Rooms on the south side where good
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Cassie J wrote a review Jan 2020
9 contributions
I had two different stays at this hotel whilst on a tour. The building was stunning and was in a great location. The first stay was for three nights and we had no hot water for the entirety of our stay. We contacted reception multiple times and the service was very poor in dealing with this issue. One morning we went for breakfast to find bugs on the food. Our second stay, nine days after our first stay, we enquired whether the hot water issue had been resolved and we were told that there was still no hot water. The lady in reception literally told us it was "too bad". We were really disappointed with our stay here and it was such a shame because it was such a beautiful building that has so much potential to be a great hotel.
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Date of stay: December 2019
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Trevor W wrote a review Aug 2019
Sydney, Australia270 contributions130 helpful votes
Stayed here for three nights until we were moved because of having no water. Right in the middle of old town with access to everything as walking is easy. Staff are not real interested in listening or helping with anything, especially the night receptionist. Osmani was probably the best but they were more interested in watching the soccer than the problems with ther water. Rooms were old but comfortable except the air con didn't work. Breakfast was very limited and had a fruit plate and eggs. Drinks were incredibly expensive so go outside to bars next door and pay half the price.
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Date of stay: July 2019
Value
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ALSO KNOWN AS
raquel hotel havana
LOCATION
CaribbeanCubaCiudad de la Habana ProvinceHavana
NUMBER OF ROOMS
25
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Frequently Asked Questions about Hotel Raquel
Which popular attractions are close to Hotel Raquel?
Nearby attractions include Old Havana (0.3 miles), Old Square (Plaza Vieja) (0.09 miles), and Plaza de la Catedral (0.3 miles).
What are some of the property amenities at Hotel Raquel?
Some of the more popular amenities offered include a rooftop bar, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Raquel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Raquel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Hotel Raquel?
Conveniently located restaurants include Mojito-Mojito, Esquina de Cuba, and San Ignacio 214.
Are there any historical sites close to Hotel Raquel?
Many travelers enjoy visiting Old Square (Plaza Vieja) (0.09 miles), Museo Hemingway Finca Vigia (0.2 miles), and Palacio De Los Capitanes Generales (0.2 miles).