We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Calle Teniente Rey Entre Oficios Y Mercaderes, Havana 10100 Cuba
Contact accommodation for availability.
There are similar hotels available.
View all
Traveler (337)
360
Panoramas (21)
Room & Suite (162)

About

#50 of 413 in Havana
Location
4.6
Cleanliness
4.1
Service
3.6
Value
3.6
As if it was a space for contemplation, the Hotel Los Frailes translates the visitor to the ambience of an abbey of the medieval era. Monks represented in copper sculptures, religious altarpieces, as well as other details, comprise the decoration of this site convenient for resting. A lobby bar with art-works and stained-glass windows and a peaceful inner patio with a fountain and a well, turns the hotel into one of the most beautiful of the Centro Histórico. The hotel employees, dressed in customs inspired in the clothes of the Franciscan monks, invite the guests to a singular ceremony.
Read more
Property amenities
Free breakfast
Bar / lounge
Concierge
Non-smoking hotel
Laundry service
Room features
Air conditioning
Safe
Minibar
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Centrally Located
506Reviews24Q+A53Room tips
Traveler rating
  • 106
  • 208
  • 108
  • 44
  • 40
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Sort by:
Most Recent
Footprints436016 wrote a review Nov 2018
2 contributions
We made reservations in this hotel based on recommendations in the "Top ten" Cuba travel guide. Upon arrival in early November, we registered in the evening and spent a very bad night. The A/C was noisy and the following morning there was no hot water!
Read more
Date of stay: November 2018
Rooms
Service
Sleep Quality
Trip type: Traveled
Helpful
Share
Response from calderonandres, Director de Relaciones Públicas at Hotel Los Frailes
Responded Feb 20, 2019
the hotel management regrets that your stay has not been entirely pleasant we appreciate your comment and we are working on the solution of the same we hope
Read more
Bedfordangel wrote a review Jun 2018
London12 contributions9 helpful votes
You can tell this hotel must have been lovely once. My friend said she'd stayed there about 12 years before and it looked as though they'd done nothing to it since. Such a let down as it's quite expensive for Havana but we wanted to treat ourselves for a few days. The rooms have no windows and it was dark, dank and very musty smelling. The bathroom was old and tatty and could have done with a complete refit. The only saving grace was that the air conditioning wasn't working properly and when we checked in the staff offered us a transfer to their sister hotel the Raquel. After one night we moved to the Raquel which was lovely but would have been even more expensive if we had booked there. Stay in a nice casa particular instead!
Read more
Date of stay: June 2018Trip type: Traveled
1 Helpful vote
Helpful
Share
Response from Rosmery P, Director de Recepción at Hotel Los Frailes
Responded Jul 9, 2018
Au nom de toute l'équipe de l'Hôtel Los Frailes, nous vous remercions d'avoir pris le temps de partager votre opinion. Nous sommes heureux que vous ayez décidé de rester à l'Hôtel pour passer vos vacances et que vous avez eu la possibilité de séjourner à l'Hôtel Raquel. Nous estimons que votre expérience n'a pas été entièrement bonne. Merci pour votre avis, nous prendrons en compte tous les commentaires. Nous espérons que vous pouvez nous rendre visite à nouveau !! Cordialemen
Read more
gerriebu wrote a review Feb 2018
Hong Kong, China17 contributions
we paid a 'fair' bit for the room via the online system. Accepting the fact that this is how things go in Cuba. Upon arrival the check in was smooth. The doorman however tried to tout tickets and dinners to us without end. One of the down sides of Cuba, as we have had many such experiences. But NO does not mean no. We then asked for late check out due to late flight. We were told to pay 40 CUC or 40 US. We accepted. Only later did I notice that late check out until 23H00 is only 30, whilst they forced us out of the room by 6 pm. Again, trying to scam travellers out of money. Room was tidy, sink was blocked and internet not operative. Safe had a lock with that was placed next to safe, so safe available but not WORKING. Alas. one more for the books.
Read more
Date of stay: February 2018
Value
Cleanliness
Service
Trip type: Traveled
Room Tip: Street facing rooms have windows, the rest don't.
See more room tips
Helpful
Share
Stan wrote a review Jan 2018
Frydlant nad Ostravici, Czech Republic120 contributions43 helpful votes
They can really prepare a good mojito, but looks like to me that the main reason for them is to make you drunk and cheat you. They tried to cheat us for 50 CUC without any excuse. “MONKS!!!” Be careful, nice place, but ... There a lot of another places without this behavior and with a respect to customers.
Read more
Date of stay: January 2018Trip type: Traveled
Helpful
Share
Cowleasow wrote a review Dec 2017
Nottingham, United Kingdom339 contributions57 helpful votes
The staff were dresssed as monks plus there were metal 'statues' of monks which gave the place a touch of character. Only came in to try their version of the mojito. Bit pricey at 4 CUCs but strong and a good flavour.
Read more
Date of stay: January 2017
Value
Service
Trip type: Traveled
Helpful
Share
gro05 wrote a review Dec 2017
Sydney, Australia2258 contributions270 helpful votes
On our walk around old Havana, it was a coffee stop, however, for a specific reason. The hostel is very quaint, a small Lobby, come Bar. Beautiful murals on the side walls. Within the Lobby area, you can view part of the old water storage system used, when Havana first developed by the Spanish. Coffee was good too!
Read more
Date of stay: October 2017
Value
Cleanliness
Service
Trip type: Traveled
Helpful
Share
Ken P wrote a review Oct 2017
Kemerton, United Kingdom1054 contributions213 helpful votes
Stayed at Hotel Los Frailes during our visit to Cuba last year, a few days at the start of our 2 week holiday, and a couple of days at the end. The hotel is in a great location in Old Havana. Your taxi can only get to within a couple of hundred metres so be prepared to move your own luggage along cobble streets. The hotel itself looks fantastic, everyone working in the hotel dressed as monks habits. Some kind of old monastery. Interesting enough even just to walk in and have a look around. Many tours seemed to do just that. Always busy during the day with people taking photos of the staff and artefacts around the hotel. In the first visit we had a room with no windows, which was fine except for that point. Fairly clean with some interesting furniture. For our second stay, we were put in a far nicer room at the front of the hotel on the top floor with a great view from the balcony of the square. The sturdiness of the balcony did not look too robust, so didn't stay out there that long. There was internet available, but as with many places in Cuba, you had to buy an access card. Interesting place, I gave it 4 stars, anywhere else in the world, and it would have been 3, this is Cuba and was one of the nicer hotels we stayed in. I would recommend staying, but there are things that give it a shabby appearance, enamel bath with big chips in it, poor tiling in the bathroom, etc. etc. Remember, no Credit Cards so have cash or at least access to it
Read more
Date of stay: November 2016
Location
Service
Sleep Quality
Trip type: Traveled
Room Tip: Get a room at the front....
See more room tips
Helpful
Share
T3T wrote a review Oct 2017
Western Norway, Norway2397 contributions354 helpful votes
+1
We had walked past this hotel a few times, when we one day decided to visit for some drink or coffee. It was interesting to have a look and a rest inside near the bar area. The information we did get about the rooms without windows and prices put us off. But,- this place is worth a visit for a drink and a look around as it does not really compare with many other hotels in Havana. The location in Teniente is close to all lively places in old-Havana.
Read more
Date of stay: September 2017
Location
Service
Trip type: Traveled
Helpful
Share
alunwyn wrote a review Jul 2017
Llanelli, United Kingdom1791 contributions224 helpful votes
It's worth wandering in through the bar of this artful hotel to see the beautiful green courtyard and take a peek at the exposed section of the old water storage tank below ground. There are number of life size bronze depictions of hooded friar standing around which are quite impressive in their flowing robes.
Read more
Date of stay: April 2017Trip type: Traveled
Helpful
Share
Talkeetnaclem wrote a review Jul 2017
Blackpool16 contributions7 helpful votes
We were dropped off by shuttle in a deserted square late at night. Found the hotel due to the metal monk outside. The room was without windows, as befitting an old monastery, but there was plenty of lighting. The room and bathroom were large with a great chambermaid service. Breakfast at the local cafe 30 seconds away was good. Plus there was a bank exchaning money across from this. In fact, everything you needed was within easy reach. Also, you had the great experience of having a woodwind quartet playing in the lobby , as you zonked out on cocktails. Also the old square was close by, with bars and restaurants. Then, the streets leading to the centre of the city were very close. These had bars and eateries with live music. All of 'em. Brilliant. We walked and rode all over Havana and couldn't find a better placed hotel.
Read more
Date of stay: June 2017
Rooms
Service
Sleep Quality
Trip type: Traveled
Helpful
Share
Previous
123456
ALSO KNOWN AS
hostal los frailes havana, hostal los frailes hotel havana
LOCATION
CaribbeanCubaCiudad de la Habana ProvinceHavana
NUMBER OF ROOMS
22
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hotel Los Frailes
Which popular attractions are close to Hotel Los Frailes?
Nearby attractions include Old Square (Plaza Vieja) (0.07 miles), Camera Obscura (0.08 miles), and Plaza de Armas (0.3 miles).
What are some of the property amenities at Hotel Los Frailes?
Some of the more popular amenities offered include free breakfast, a lounge, and laundry service.
What food & drink options are available at Hotel Los Frailes?
Guests can enjoy free breakfast and a lounge during their stay.
What are some restaurants close to Hotel Los Frailes?
Conveniently located restaurants include Mojito-Mojito, Paladar Los Mercaderes, and San Ignacio 214.
Are there any historical sites close to Hotel Los Frailes?
Many travelers enjoy visiting Old Square (Plaza Vieja) (0.07 miles), Palacio De Los Capitanes Generales (0.3 miles), and Museo Hemingway Finca Vigia (0.3 miles).