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Memories Miramar Havana

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Memories Miramar Havana
Memories Miramar Havana
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715 Reviews from our TripAdvisor Community

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Showing 204: English reviews
Sao Paulo, SP
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

This is a nice big hotel in Havana. It is NOT close to main attractions, but transfer is easy. The showers are under remodelation, since they are kind of old. Don't get mad if you stay in an old type. Just patiently learn how to change from bathtub to shower. The rest is VERY good. Big pool, nice air conditioning,... More 

Helpful?
Thank ValsFun
Northampton, United Kingdom
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed in this hotel as part when we did a 2 day Havana tour with Thomson. The hotel is dated and tired our room was awful, the bed was rock hard and you could feel every spring, the bathroom was dirty and dated, the mini bar fridge had been removed, the safe didnt work. The halls were musty and... More 

Helpful?
1 Thank flicksmummy
Yeovil, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Young couple (24 / 25) / 1 Night stay / June 2016 / Havana Overnight Trip from Varadero (2 Days) / Thomson UK (TUI) Staff (2/5) Overall standards of service are average to non-existent, staff are pretty flat and there wasn’t really anyone memorable from our stay so you will be hard pressed to even get a smile. Hotel and... More 

Helpful?
1 Thank KC180790
Dublin, Ireland
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent one night here following a late arrival flight into Havana before travelling down south the following day. It was fine for a stopover such as this but if staying longer in Havana I think it would be better to get a more central location. The rooms are a little dated but fine, the breakfast was excellent and the staff... More 

Helpful?
1 Thank A C
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 3 nights with Thomson as part of a twin centre package. The hotel was very big and about 15-20 mins away from old Havana, so if you're thinking of using this hotel to walk to tourist locations you're out of luck. However the hotel was well looked after, the pool was great and the rooms were... More 

Helpful?
Thank stefan k
Antwerp, Belgium
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Memories Miramar is a big hotel with all the modern facilities. Nice clean rooms, big swimming pool, good quality breakfast buffet. Only one important remark, the bed mattresses are as hard as bricks ! This was a problem for many people from our group. The location is outside of the city of Havana. For people who like evening walks... More 

Helpful?
Thank Erwin_Geerts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this hotel for 3 nights and it was awful from start to finish. Check in took around half an hour, even tho we were booked in. The room was extremely tatty, and the toilet didn't flush and leaked all over the floor. We complained and were moved to another room that was only slightly better. Staff were... More 

Helpful?
Thank Fiona W
Liberty Township, OH
Level Contributor
95 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I realize that Cuban standards are different. However, I will review this hotel by American standards because it is probably Americans who will read it and use it. We were on a People to People tour (which was wonderful, by the way -- the only way to see Cuba). This hotel was spotlessly clean, but there are many issues. There... More 

Helpful?
Thank Cheryl B
General M, Director General at Memories Miramar Havana, responded to this review

Dear appreciated guest, On behalf of all Memories Miramar Habana staff we woul like to thank you for having chosen our hotel as your holiday destination. We are very sorry for the inconveniences you may had during your stay, this is not usual in our hotel. We are happy that you enjoyed our facilities and location, we sincerily hope to... More 

Newark, New Jersey
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel needs to be updated. The bed was hard as a brick with a spring mattress. I can't remember the last time I slept on a spring mattress. The service is very poor and some of the staff are nasty and rude. It took me two days to get an iron and five days to have my floor mopped.... More 

Helpful?
Thank wellsbabydoll
General M, Director General at Memories Miramar Havana, responded to this review

Dear appreciated guest, We would like to transmit you that we are sorry to know that we did not fulfill your expectations and for the inconveniences you may had during your stay. We work every day in order to improve our service and your suggestions are always welcome, thank you for your valuable time and feedback, we sincerely hope to... More 

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Cuba is definitely going through some changes as well as a busy period of tourism. It was a last minute trip and impossible to find a nice hotel or Airbnb in central Havana, but we were happy to find this spot. It was a complete rip off and every time we wanted to go into town we had to spend... More 

Helpful?
3 Thank Jessica H
General M, Director General at Memories Miramar Havana, responded to this review

Dear appreciated guest, First of all we would like to thank you for the time you spent to write this review. If you decide to visit us again, there is a tourist bus stop just 5 minutes far walking until 6pm which nowadays costs 10cuc. We are sorry for the inconveniences you may had during your stay in our hotel.... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Hotel is located on Fifth Avenue, in the luxurious area of Miramar in a comercial, diplomatic and residential area. Is the best option for busines and leisure stays, 10 minutes away fromn the city's colonial area. ... more   less 

Additional Information about Memories Miramar Havana

Address: 5 Avenue Between 72 and 76, Miramar, Havana 11400, Cuba (Formerly Hotel Occidental Miramar)
Location: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $122 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Memories Miramar Havana 4*
Number of rooms: 427
Reservation Options:
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Also Known As:
Occidental Miramar Havana
Occidental Miramar Hotel Havana
Hotel Style:
#1 Business Hotel in Havana
#3 Family Hotel in Havana
#7 Romantic Hotel in Havana
#9 Luxury Hotel in Havana
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