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Ana y Surama

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Ana y Surama
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189 Reviews from our TripAdvisor Community

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Showing 69: English reviews
St. Albans, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This casa was very different to the others we had stayed in. After we toiled up the three flights of narrow stairs we were dumbstruck by the mad interior decoration of the apartment. A home awash with antiques and china ornaments, clocks, marble pillars and polished wood furniture. Not perhaps to everyone's taste but the owners certainly take a pride... More 

Helpful?
Thank Liam B
New York City, New York
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 13, 2016

Pros: great location, restaurants/nightlife a few blocks away, small private balcony to watch street life, clean, the bathroom we had was big and had a great shower with plenty of space & hot water, AC & fan in room, fridge in room Cons: least favorite casa of the 3 casas we stayed in, too many tacky antiques crammed in the... More 

Helpful?
1 Thank newyorknewyork24
Raul F, Public Relations Manager at Ana y Surama, responded to this review

Thanks for your comments. We all have our own taste and sure, our house is not designed to please every body. Perhaphs, you may realize that there choices in life and that your comments have to do with your own life than with our interior decoration. More 

Harrisburg, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 6, 2016

Ana y Surama casa is very near Plaza Vieja. Some hubbub, music, and street noise. But you are three floors above that so it’s minimal. Good people watching from the balconies. Good site to explore the old city. Immaculate casa decorated with lots of ceramic figurines. Enjoyed the family’s hospitality very much. Sonayi and Luca, thank you.

Helpful?
Thank njkennard
Raul F, Public Relations Manager at Ana y Surama, responded to this review

You are more welcome!!! And yes, we are lucky to be in such great location. we owed to Mom and Dad who bought the place many years ago. Oh and also we owed it to the restauration plans of Old Havana, which drastically changed the city. Best, come back soon!!! More 

Maitland, Australia
Level Contributor
196 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed May 7, 2016

We didn't actually stay here, but we did visit and had a look around. Although we booked well in advance, when we arrived (and lugged our baggage up two flights of stairs, the owners claimed we didn't have a booking - until we showed them the emails - then they said "but you didn't confirm five days ago". It's interesting... More 

Helpful?
Thank Geoff_Heather
Raul F, Public Relations Manager at Ana y Surama, responded to this review

Dear Geoff, we are really sorry about the miscommunication. As you found out, the Internet is a headache in Cuba and sometimes the communication with clients breaks. We will make sure that next time it won´t happen. We are working on getting better communication channels for our business. Best, Raul Ferrera-Balanquet PR Manager More 

Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 1, 2016

Superb location, clean comfortable rooms, friendly hostess, hearty healthy breakfast, reasonable rates. Second floor. Rooms with small balconies. Air con. Great casa particulare (guest house) one block from Plaza Vieja.

Helpful?
1 Thank alexbissett
Raul F, Public Relations Manager at Ana y Surama, responded to this review

Dear Alex. Thanks so much for your kind words. We try our best to make the guests at home. Hope you can come soon. Wish you the best, sincerely from our family. Raul (PR Manager) More 

West Hollywood, California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 25, 2016

We booked the triple room at Ana y Surama March 9-16. We found this Casa to be a great choice. Excellent location , spotless clean, beautiful colonial interior. The shared bathroom is immaculate & gorgeous. The beds were super comfortable and air conditioned rooms. Where else in the world are strangers welcomed into a persons home , given a key... More 

Helpful?
Thank Shannon N
chichester
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 22, 2016

Some may find the central location of this Casa a little noisy but we slept well after an evening stroll in Old Habana! It's so easy to get around and see the sights. The breakfast was as fantastic as the decoration of this lovely place. There are steep and narrow stairs to negotiate but well worth it.

Helpful?
Thank RosettaJ
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed March 17, 2016

Ana was out of town on vacation, but her daughter was there to host us. Sonayi and Luca were INCREDIBLE hosts. The place was always very clean, and espresso's always waiting. Steps away from a buzzing plaza where you sit all day and enjoy the live music and beautiful weather. This is my first choice Casa any and every time... More 

Helpful?
Thank jcarter7686
Victoria, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed February 27, 2016

The owners were away, we were greeted by their daughter who was very welcoming, friendly and helpful. Fantastic location for seeing Havana Vieja...just 1.5 blocks from Plaza Vieja BUT that means it is noisy (music, people shouting in the street outside, etc). Beautiful decor in dining/living room with antiques and chandeliers.....a lovely place for breakfast! Our room had a queen... More 

Helpful?
1 Thank AMGVIc
Warwick, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 9, 2016

I have routinely traveled to Habana since 1994. This casa provides a safe and authentic experience in the city's majestic capital. A few blocks removed from the hustle and madness of Calle Obispo that provides multiple opportunities for exploration and discovery that are meaningful and relevant. Easy access points to all part of Habana. Hosts are professional and attentive to... More 

Helpful?
Thank 25bsc
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

In your room
  • Air Conditioning

Additional Information about Ana y Surama

Address: Calle San Ignacio 454, segundo piso | Esquina Sol y Santa Clara, Havana, Cuba
Location: Caribbean > Cuba > Ciudad de la Habana Province > Havana
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