We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Travel Alert: U.S. Travel Licensing Restrictions Apply for Travel to Cuba. For details, click here

Telegrafo Axel Hotel La Habana

Calle Prado 408, Havana 10100 Cuba
Contact accommodation for availability.
There are similar hotels available.
View all
Traveler (1092)
Panoramas (7)
Room & Suite (333)


#40 of 408 hotels in Havana
GeneralThe historic city hotel was established in 1860 and was then located on Calle Amistad. Around 1888, it was relocated to its present position on the busy corner of Prado and Neptuno streets. In 1911 the hotel was completely rebuilt, and when it reopened it was regarded by the press of the day as the most modern hotel in the city and ranked amongst the top eleven hotels in Latin America. The hotel of today combines modern and colonial elements in its architecture to create a wonderful unity of present and traditional styles. On offer are a total of 63 comfortable guest rooms with excellent views out over the city. The inner courtyard with the original brickwork of its arches forms an interesting contrast to the new design features. The hotel has a large ceramic mural in the form of a collage, showing elements of Havana's colonial architecture and a fountain which appears to magnify the courtyard and its surrounding ruins. There are 54 standard rooms, three suites, and six junior suites available, in addition to a lobby area with a reception desk manned around the clock, a hotel safe, a cloakroom, a currency exchange facility, and lift access. Guests at this air-conditioned establishment may also take advantage of the restaurant, the snack bar, shop. Also available here is room service (charges apply), a public Internet connection (charges apply), and parking for those arriving by car (charges apply). MasterCard and VISA are accepted as methods of payment.Surrounding AreaA famous institution in Havana since 1888, this hotel has since the early 20th century been considered one of the best in all Latin America. It lies directly beside the beach and is only a few minutes on foot from the ''Museo de Bellas Artes'', the ''Capitolio'', and the ''Gran Teatro de La Habana'', famous for presenting the best opera and ballet performances in the city.Property-InformationThe elegant hotel restaurant specialises in Cuban and international haute cuisine. Its decoration creates a unique place with a classical ambience, ready to welcome guests back at any time. Its appointment with modern furniture creates a timeless atmosphere in the halls with stained glass windows. The restaurant is situated on the ground floor of the building and offers guests a breakfast buffet or an individual breakfast, lunch à la carte, lunch from a set menu (offered for groups), and a set menu in the evening.Room-InformationAll rooms are fitted with an en suite bathroom with a bathtub and hairdryer, centrally regulated air conditioning, a double or king-size bed, cable TV, a telephone, a room safe, a minibar, and either a balcony or terrace as standard.
Read more
Property amenities
Paid internet
Free breakfast
Bar / lounge
24-hour front desk
Dry cleaning
Laundry service
Breakfast buffet
Show more
Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Good to know
1454Reviews76Q+A100Room tips
Traveler rating
  • 265
  • 700
  • 331
  • 86
  • 72
Time of year
Traveler type
  • More
Selected filters
  • Filter
  • English
T R wrote a review Mar 2020
Witham, United Kingdom68 contributions66 helpful votes
We went here for lunch. Menu looked ok. We waited at least 15 mins before asking a waitress if anyone was serving. She went over to another waitress who was just standing around and she finaly came to take our order..2 beers and 2 sandwiches. Another 20 mins later we noticed later arrivals getting served. Finally my partner went in the hotel looking for our waitress. She looked surprised and went to the bar to get our 2 beers which she delivered and then disappeared again. We had to ask another waitress for glasses. Our sandwiches finally appeared after nearly an hours wait. We didnt leave a tip!!
Read more
Date of stay: February 2020Trip type: Traveled as a couple
2 Helpful votes
guy mercier wrote a review Jan 2020
1 contribution
Good hotel but breakfast is minimal. Hard to get cuban money but rooms clean and balcony on the square is cool even if sometimes a bit loud ! Worth it unless you are filthy rich and can afford luxury hotels on the Prado
Read more
Date of stay: October 2019
Response from yohannystelegrafo, Director de Relaciones Públicas at Telégrafo Axel Hotel La Habana
Responded Jan 18, 2020
Thank you very much for your comments we will send them to our staff always welcome
Read more
MaartenCM wrote a review Nov 2019
Utrecht, The Netherlands4 contributions2 helpful votes
I can recommend this hotel to everyone who wants to visit Havana and Cuba in general. During the time i stayed there the rooms were always clean and fresh. Food was delicious and staff very helpfull and polite. Pity that Cuba is so far away, otherwise i could visit this lovely hotel more often. Go there guys!
Read more
Date of stay: August 2019
Response from yohanysblanco, Director de Relaciones Públicas at Telégrafo Axel Hotel La Habana
Responded Nov 20, 2019
Good morning thank you very much for your encouraging comments, we work every day for excellence in services and it is very good to know that we get results, we hope you can visit us again, always welcome Atte Yohanys
Read more
Julian M wrote a review Oct 2019
Glasgow, United Kingdom17 contributions53 helpful votes
Stayed here for a week in February 2019 and found the location to be excellent. Very central and we had the corner room with brilliant views of the city. The room was very basic and had limited hot water for showering. I even had to fix the toilet cistern at one point but all in all it was a charming hotel...slightly expensive and you could have got better for the same or slightly more money.
Read more
Date of stay: February 2019
2 Helpful votes
Response from yohannystelegrafo, Director de Relaciones Públicas at Telégrafo Axel Hotel La Habana
Responded Oct 30, 2019
Estimado Sr Julián M, muchas gracias por sus comentarios y gracias por preferir nuestro hotel,nos gustaría mucho que nos volviera a visitar nuestras puertas siempre están abiertas Siempre bienvenido
Read more
Roger C wrote a review Aug 2019
Folkestone, United Kingdom26 contributions17 helpful votes
This hotel won an award for the renovations that were made a few years ago and they are quite impressive, however, it now seems to be suffering from lack of maintenance. Having said that the rooms were large, well equipped, cool and comfortable and they were incredibly well serviced by the staff. The range of food and drink on offer at breakfast was very wide but as a late riser, some of the cooked range could get a bit cold. There was a large terrace looking out over Central Park, that had a welcome breeze most of the time where you could watch the old cars and enjoy the petrol fumes. I can highly recommend their lemonade. Strangely the hotel only took cash and so we had to go to the hotel next door or the machine down the road to get cash. Did this detract from our holiday? not at all. Would I go back? Most definitely.
Read more
Date of stay: April 2019
Response from yohanysblanco, Director de Relaciones Públicas at Telégrafo Axel Hotel La Habana
Responded Aug 8, 2019
Good morning, thank you very much for your encouraging comments. Our Hotel is committed every day to provide a quality service in response to the expectations of our customers, it is very encouraging to hear that we have such positive results in our guests, thanks again and we look forward to your visit very soon Atte Yohanys
Read more
telegrafo hotel havana, hotel telegrafo havana
CaribbeanCubaCiudad de la Habana ProvinceHavana
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Telégrafo Axel Hotel La Habana
Which popular attractions are close to Telégrafo Axel Hotel La Habana?
Nearby attractions include Gran Teatro de La Habana (0.09 miles), Museu Nacional de Belas Artes de Cuba (0.2 miles), and Central Park (0.08 miles).
What are some of the property amenities at Telégrafo Axel Hotel La Habana?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at Telégrafo Axel Hotel La Habana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Telégrafo Axel Hotel La Habana?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Telégrafo Axel Hotel La Habana?
Conveniently located restaurants include Elizalde Bar-Restaurante, Mekedé, and D'Next Bar Cafeteria.
Are any cleaning services offered at Telégrafo Axel Hotel La Habana?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Telégrafo Axel Hotel La Habana?
Many travelers enjoy visiting Old Square (Plaza Vieja) (0.6 miles), Museo Hemingway Finca Vigia (0.4 miles), and Palacio De Los Capitanes Generales (0.6 miles).
Is Telégrafo Axel Hotel La Habana accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.