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Hotel Telegrafo

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Hotel Telegrafo
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1,216 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEWvia mobile

We really enjoyed our 4 nights at the Telegrafo. We were able to open our bedroom window an watch all the fantastic American Cars drive past. Once the window was closed, most of the traffic noise was blocked out. The Breakfast provided were quite nice plus there was live music to listen to whilst we were eating. In the evenings​...

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Thank Ashley P
Oxford, United Kingdom
Reviewed 1 week ago NEW

On arrived at the Telegrafo Hotel, Havana there was a male and female person behind the reception desk who were scruffy, they did not acknowledge us, in that there was no greeting and there was this foul smell in the reception area. Once we were checked in we explained that we had not been able to change currency. We were...

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Helpful?
Thank pauline w
lahabanasi, Técnico de Relaciones Públicas at Hotel Telegrafo, responded to this review

Dear guests: Thank you so much for your visit and for have taken some of your time to rate our Hotel on Tripadvisor with sincere words . We can perceive that your expectations were not fully met and we deeply regret for the inconveniences in relation with our services and comfort in the room at first night. Our Management will...

London, United Kingdom
Reviewed 2 weeks ago via mobile

It's quite difficult to write a review of accommodation in Cuba as standards are very different to elsewhere. On the whole, this is a decent hotel with ok food and slightly disinterested/functional staff. Rooms - we had one overlooking the main square (a friend had an internal one, she didn't like it, very dark). Great view of the square and...

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1Thank michaelbrowning
lahabanasi, Técnico deRelaciones Públicas at Hotel Telegrafo, responded to this review

Dear guest: Thank you for your visit and for taking the time to write on Tripadvisor about your stay ,our Management is very grateful to you for that , also thanks for your words of praise about our breakfast service and our facilities concerned. Always will be a great pleasure to receive you, can consider our Hotel as your home...

Rio de Janeiro, RJ
Reviewed 2 weeks ago

Best location, just across the Plaza Central and on the Paseo the Marti, close to many restaurants and touristic spots. The building outside is old and beautiful and it is modern in the inside. The hotel has been refurbished and looks very neat. My room was facing the Plaza and it was always a spectacle to observe the old cars...

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Helpful?
Thank Carla_Thiago
lahabanasi, Técnico de Relaciones Públicas at Hotel Telegrafo, responded to this review

Dear Guests: Thanks for your visit and for taking some of your time to rate our Hotel on Tripadvisor. It was special for us to appreciate that your expectations were met, your opinion is an invitation for other persons who would like to visit our Hotel. Thanks for your words of praise about our services and the staff in general...

Redhill, United Kingdom
Reviewed February 19, 2017

The staff were quite unhelpful and service in the outside bar area was very slow. At one point it seemed we were being ignored. the hotel itself is very nice and clean. It is well placed for sightseeing in Havana.

Review collected in partnership with Galahotels.com
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Helpful?
Thank Christine W
lahabanasi, Técnico de Relaciones Públicas at Hotel Telegrafo, responded to this review

Dear Guests: Thank you most sincerely for your visit and for taking the time to write this comment on Trip Advisor . We apologize for the inconveniences in the terrasse , we can appreciate that your expectations were not fully met , our Management will be working to improve the quality of our services and the professionalism of our staff...

Adelaide, Australia
Reviewed February 13, 2017

We spent our last night in Cuba here, after earlier spending 2 nights at the Plaza hotel just across the square. The difference was amazing. After 10 days in Cuba our expectations were not high. We had a suite here, and hottish water in the shower. The staff were helpful, the decor modern and interesting, the breakfast good. The location...

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Thank Phaedra499
lahabanasi, Técnico de Relaciones Públicas at Hotel Telegrafo, responded to this review

Dear Guests: Thanks for your visit and for taking some of your time to rate our Hotel on Tripadvisor, we have been well pleased to perceive through your words that your expectations were exceded and your comment is an invitation for others, and the title really kind , also thanks for your words of praise about our breakfast service, rooms...

Malmesbury, United Kingdom
Reviewed February 13, 2017

Room was clean, large and with comfortable beds. Plumbing facilities in bathroom a little tired but all worked. ( You can't always guarantee this in Cuba). Breakfasts were self service and excellent with a chef on hard to cook you an omelette while you watched. Bar was good with ample drinks and good snacks. Staff by and large helpful and...

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Thank FrankGTB
lahabanasi, Técnico de Relaciones Públicas at Hotel Telegrafo, responded to this review

Dear Guests: Thanks for your visit and for taking some of your time to evaluate our Hotel on Tripadvisor. It was special for us to appreciate that your expectations were met, your opinion is an invitation for other persons who would like to visit our Hotel, also thanks for your words of praise about our breakfast services, facilities concerned and...

Leeds
Reviewed February 8, 2017

We stayed at the Telegrafo for two nights having booked independently through Travel Republic. We booked one single and one double room and were given adjacent rooms on the 2nd floor overlooking Parque Central. The welcome we received was warm and the initial impression of the hotel was excellent with its bright 'Boutique' style lobby and bar with quirky exposed...

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Thank Dave-in-Leeds
lahabanasi, Técnico de Relaciones Públicas at Hotel Telegrafo, responded to this review

Dear guests: Thanks most sincerely for taking the time to write it on Tripadvisor. We are extremely grateful to you for that , also appreciate your kind and candid comments about our Hotel , the breakfast service and specially about our staff. It was special for us to appreciate that your expectations were met, this opinion is an invitation for...

London, United Kingdom
Reviewed February 5, 2017

Arrived at this hotel on 21/01/17 after a long and tiring journey from England. When we arrived we were told our room was not available due to repairs needed in the hotel, we were also told there was not an alternative room so they had booked us in another hotel and paid for the cab to take us. When we...

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Thank kread2017
lahabanasi, Técnico de Relaciones Públicas at Hotel Telegrafo, responded to this review

Dear customer: Thank you for taking some of your time for rate our Hotel on Tripadvisor. We truly apologize for the inconveniences that you suffered during the first night in our Hotel, we would like to confirm the category of the Hotel where we send you, but our Management deeply regrets this situation and understands your comment for this disturb,...

Reviewed February 5, 2017

The hotel is located in the heart of central havana, during the walking distance, you can access to the old town area and most of the historic square are accessible from the hotel. As the whole country of CUBA, the wifi spot area is also one of the important fact to be considered. Luckily, the hotel area is in a...

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Thank Thet A
lahabanasi, Técnico de Relaciones Públicas at Hotel Telegrafo, responded to this review

Dear Guests: Thank you most sincerely for taking the time to write it and post it up here on Trip Advisor, we are extremely grateful to you, also appreciate your kind and candid comments about our breakfast service, and our facilities concerned. It was special for us to appreciate that your expectations were met , always will be a great...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Breakfast included
  • Laundry Service
  • Concierge
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
GeneralThe historic city hotel was established in 1860 and was then located on Calle Amistad. Around 1888, it was relocated to its present position on the busy corner of Prado and Neptuno streets. In 1911 the hotel was completely rebuilt, and when it reopened it was regarded by the press of the day as the most modern hotel in the city and ranked amongst the top eleven hotels in Latin America. The hotel of today combines modern and colonial elements in its architecture to create a wonderful unity of present and traditional styles. On offer are a total of 63 comfortable guest rooms with excellent views out over the city. The inner courtyard with the original brickwork of its arches forms an interesting contrast to the new design features. The hotel has a large ceramic mural in the form of a collage, showing elements of Havana's colonial architecture and a fountain which appears to magnify the courtyard and its surrounding ruins. There are 54 standard rooms, three suites, and six junior suites available, in addition to a lobby area with a reception desk manned around the clock, a hotel safe, a cloakroom, a currency exchange facility, and lift access. Guests at this air-conditioned establishment may also take advantage of the restaurant, the snack bar, shop. Also available here is room service (charges apply), a public Internet connection (charges apply), and parking for those arriving by car (charges apply). MasterCard and VISA are accepted as methods of payment.Surrounding AreaA famous institution in Havana since 1888, this hotel has since the early 20th century been considered one of the best in all Latin America. It lies directly beside the beach and is only a few minutes on foot from the ''Museo de Bellas Artes'', the ''Capitolio'', and the ''Gran Teatro de La Habana'', famous for presenting the best opera and ballet performances in the city.Property-InformationThe elegant hotel restaurant specialises in Cuban and international haute cuisine. Its decoration creates a unique place with a classical ambience, ready to welcome guests back at any time. Its appointment with modern furniture creates a timeless atmosphere in the halls with stained glass windows. The restaurant is situated on the ground floor of the building and offers guests a breakfast buffet or an individual breakfast, lunch à la carte, lunch from a set menu (offered for groups), and a set menu in the evening.Room-InformationAll rooms are fitted with an en suite bathroom with a bathtub and hairdryer, centrally regulated air conditioning, a double or king-size bed, cable TV, a telephone, a room safe, a minibar, and either a balcony or terrace as standard. ... more   less 

Additional Information about Hotel Telegrafo

Address: Calle Prado 408, Havana 10100, Cuba
Location: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $160 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Telegrafo 4*
Number of rooms: 63
Also Known As:
Telegrafo Hotel Havana
Hotel Telegrafo Havana
Hotel Style:
#5 Best Value Hotel in Havana
#8 Luxury Hotel in Havana
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Telegrafo staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The nearest best hotel is the Central Park”
  • Mold spores on ceiling
  • Sheets marked
  • Air conditioning control broken
  • Air condition filthy
 of 5 bubbles 674paulinew, 1 week ago | Read review
“Rooms facing the Plaza- still quiet!”
  • Plaza Central
  • Our room
  • Plaza Central
  • Old cars spectacle
 of 5 bubbles Carla_Thiago, 2 weeks ago | Read review
“Not sure whether you get a choice.”
 of 5 bubbles FrankGTB, Feb 13, 2017 | Read review
“Park views are excellent but might be noisy for some.”
 of 5 bubbles Dave-in-Leeds, Feb 8, 2017 | Read review
“Choose the room with balcony where you can see the main road”
 of 5 bubbles theta2015, Feb 5, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question