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Hotel Mercure Sevilla Havane

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Traveler (2764)
Room & Suite (690)
Dining (315)
Overview
Trocadero 55 e Prado y Zulueta Habana, Havana 19260 Cuba See on map
AMENITIES
Public Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3.5 Star accommodation
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Rooms
Sep 30Oct 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,089)
There are newer reviews for Hotel Mercure Sevilla Havane
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Traveler rating
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All reviewstop floorlive musical caponerooftop restaurantold havanagraham greenepatio barvip breakfastopera singerssuperior roomcorner roomswimming poolnice poolcharming hotelrevolution museumhigh ceilingscuban music
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21 - 25 of 1,467 reviews
Reviewed July 28, 2018

We had Four rooms on level 7 and the A/cond did not work properly. Apparently Level 5 works . The Staff are fantastic,,,especially Gretel , Mirna Loy and Paul. They're a credit to the Hotel. Things did not faze them as they did their best...More

Thank Joe A
Response from Emmanuel P, Director General at Hotel Mercure Sevilla HavaneResponded August 3, 2018

Dear Joe A, I’m delighted you enjoyed your stay. Please rest assured that I will take note of your comments and the matter will be addressed. We hope we can welcome you again. I would like to invite all future guests to write to me...More

Reviewed July 28, 2018

What a great place to stay in Havana. It's location is perfect - walking distance to everything. The hotel staff are warm and inviting - even free drinks and nibblies with the manager twice a week ! Live music at all times makes the lobby...More

Thank wildchildjojo_013
Response from Emmanuel P, Director General at Hotel Mercure Sevilla HavaneResponded August 1, 2018

Dear jojo2vietnam, Thank you for your kind comments and compliments, We are delighted that you enjoyed your stay and we do look forward to welcoming you back again soon. I would like to invite all future guests to write to me at the following email...More

Reviewed July 28, 2018

Hotel was nice, rooms clean, room service did minimum expected without the fancy finishing touches. The hotel looks lovely and very grand. Breakfast was lovely (we had the VIP breakfast on the 9th floor so can only vouch for that) we also do not know...More

Thank Heather N
Response from Emmanuel P, Director General at Hotel Mercure Sevilla HavaneResponded July 28, 2018

Dear Heather N, Many thanks for posting your comments. We appreciate all feedback very much. Our VIP breakfast served on the ninth floor is included with our superior rooms and from time to time, we upgrade various customers base on availability. The team and I...More

Reviewed July 25, 2018

This hotel was certainly good value for money. Although it had a number of maintenance issues (two of the lifts seemed to regularly break down and the place needs modernising) the hotel provided large rooms and clean private bathrooms. The beds were comfortable and the...More

1  Thank BillParis
Response from Emmanuel P, Director General at Hotel Mercure Sevilla HavaneResponded July 26, 2018

Dear BillParis, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. We all look forward to seeing you again in the near future. I would like to invite all future guests to write to me at...More

Reviewed July 23, 2018 via mobile

Fantastic Hotel located in Old Havana. Safe place to stay. Great facilities, amazing pool area with bar restaurant. Pool towels provided and hammocks available. Great room with city views. Staff very professional and helpful. The breakfast buffet is absolutely amazing located on the 9th floor...More

Thank raffacc
Response from Emmanuel P, Director General at Hotel Mercure Sevilla HavaneResponded July 24, 2018

Dear raffacc, Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back. I would like to invite all future guests to write to me at the following email address for any special...More

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About
Description
In the heart of world heritage listed historic Havana, the hotel stands out thanks to its Moorish architecture, its unique and spectacular view over the city as well as by the prestigious personalities that ...More have stayed in the hotel since 1908. 178 rooms,2 restaurants, 3 bars, a meeting room for up to 50 people and a swimming pool. 24hr dining available. N.B. in Cuba the EUR to CUC (cuban pesos) exchange rate is subject to a fluctuating gouvernment tax. American credit cards are not accepted. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Bar/Lounge
Room Service
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Refrigerator in room
Sauna
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Room types
Suites, Non-Smoking Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms
Number of rooms
178
Price range
$109 - $342 (Based on Average Rates for a Standard Room)
Formerly known as
Sofitel Sevilla La Habana
Also Known As
Mercure Sevilla Havane
,
Mercure Hotel Havana
,
Havana Hotel Sevilla
,
Mercure Havana
,
Hotel Sevilla Havana
Location
Caribbean > Cuba > Ciudad de la Habana Province > Havana
Hotel class
Room types
Suites, Non-Smoking Rooms
Number of rooms
178
Price range
$109 - $342 (Based on Average Rates for a Standard Room)
Formerly known as
Sofitel Sevilla La Habana
Also Known As
Mercure Sevilla Havane
,
Mercure Hotel Havana
,
Havana Hotel Sevilla
,
Mercure Havana
,
Hotel Sevilla Havana
Location
Caribbean > Cuba > Ciudad de la Habana Province > Havana
Photos
Traveler (2,764)
Room & Suite (690)
Dining (315)
Pool & Beach (121)
Family and Play Areas (34)
Business Center & Event Rooms (12)
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Questions & Answers
Ask a question
belindahammo21
September 8, 2018|
Answer
Response from Joanna209 | Reviewed this property |
You can just turn up. No need to book. Dinner is around $20 to $40 per person
1
Vote
Al D
August 4, 2018|
AnswerShow all 4 answers
Response from Keshac1022 | Reviewed this property |
Not sure if they’ll allow you to use the pool for the day however it is a nice boy to sit around and at the bar and food services available at the pool so call them and see if they’ll give you a day pass
0
Votes
Andrew_L_Fletcher
July 24, 2018|
AnswerShow all 5 answers
Response from oferta10 | Reviewed this property |
Hi You will find some shops close to the hotel. The old city of Havana is at walking distance. Dont expect to much from the hotel, it’s not like Mercures hotels in the west. It needs a deep renovation... You will find live... More
1
Vote
Room Tips
"Try to get a Room facing onto The Prado for a great view."
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"Avoid room 411"
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"Try to get a room on the 5th floor or higher"
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"a room with a view od the streets is great"
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